Nortel CallPilot User Manual page 61

Components that have diagnostic tests available
The following table identifies the components on which you can run
diagnostics.
Component
Motherboard
Time Switch
MPCs (embedded on the IPE server or on MPC-8 cards)
Media channels
Call channels
DS30X link
Diagnostic tests available for each component
The diagnostic tests that are available for each component are listed in the
Diagnostic section of the Maintenance page. To view the list of diagnostic
tests for a particular component, click the component in the component tree.
If a diagnostic test fails or cannot be run
If a warning message appears, the diagnostic test cannot be run because a
prerequisite condition has not been met. If a diagnostic test fails, a message
appears in a new browser window (see the example on page
In both cases, check the Alarm Monitor to determine the reason and the
appropriate action to take. (See
hardware problems" (page
If the Alarm Monitor and Event Browser do not provide a solution to a
hardware problem, you may need to replace or service a component. If
the problem is with a component that is not replaceable because it is not
a physical entity (such as the Time Switch), you must either replace its
parent component or contact your Nortel technical support representative,
depending on the component.
Nortel recommends that you courtesy stop rather than stop a component if
possible. For instructions, see
Copyright © 2007, Nortel Networks
.
46).)
ATTENTION
"Starting and stopping components" (page 57)
Nortel CallPilot
201i Server Maintenance and Diagnostics
NN44200-705 01.01 Standard
5.0 23 February 2007
Running integrated diagnostics 61
Diagnostics
available?
Yes
No
Yes
No
No
No
"Section A: Tools for isolating and fixing
Replaceable?
Yes (IPE server)
No
Embedded: No
MPC-8 cards:
Yes
No
No
No
Step 9).
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