Nortel CallPilot User Manual page 13

Using this guide
This guide provides instructions for using the resources provided by your
201i server, as follows:
To
interpret the LEDs on the 201i server
interpret startup sequence and
diagnostic codes
use the operating system diagnostic
tools, including Event Viewer and
TCP/IP diagnostic tools
use the Event Browser, Alarm Monitor,
and Maintenance page in CallPilot
Manager
use the following CallPilot system
utilities:
•
•
Using the CallPilot Administrator's Guide
The CallPilot Administrator's Guide (NTP NN44200-601) provides
valuable information for monitoring system performance. The CallPilot
Administrator's Guide describes how to:
•
•
•
•
Using the CallPilot Troubleshooting Guide
The CallPilot Troubleshooting Guide (NN44200-700) describes symptoms
that can appear on all CallPilot server platforms, and ways to resolve them.
Use the CallPilot Troubleshooting Guide to resolve the following types of
problems:
•
•
•
•
Copyright © 2007, Nortel Networks
.
Diagnostics Tool
System Monitor
view and filter server events
monitor the CallPilot server performance, disk space, and database
monitor and manage CallPilot channels
troubleshoot CallPilot call service and system operation problems
server boot cycle failures
peripheral device problems
monitor display problems
server-to-network connection problems
Nortel CallPilot
201i Server Maintenance and Diagnostics
NN44200-705 01.01 Standard
5.0 23 February 2007
Resolving system problems 13
See
Chapter 3 "Troubleshooting your
CallPilot system" (page 17)
Chapter 3 "Troubleshooting your
CallPilot system" (page 17)
Chapter 4 " Using the operating
system online diagnostic tools" (page
33)
Chapter 5 "Using CallPilot Manager to
monitor hardware" (page 45)
Chapter 6 "Using CallPilot system
utilities" (page 71)
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