Payment Methods; Mobile Payments; Cards; Coins - FLOWBIRD CWT S5 Installation & Maintenance Manual

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Product description
The user checks in on the terminal on arrival with her credit or fleet card and
checks out and pays when she leaves. All steps of this process can be
followed in the WebOffice Post Payment menu. The feature is licensed.
4.3.2

Payment methods

The card and coin payment systems work independently of each other. Should
one payment unit be out of order for some reason, the other payment unit will
remain operable. A message in the display informs the customer about available
payment methods.

4.3.2.1 Mobile payments

Mobile payments like Swish (Sweden) and Vipps (Norway) allow the user to pay
for their parking by using a mobile phone.
The payment request is stated in the terminal and finalized on the mobile phone.
Purchases are registered in WebOffice to enable enforcement.

4.3.2.2 Cards

CWT terminals offer the possibility to pay with credit/debit magnetic stripe cards,
smart cards (chip cards), contact less cards, and hybrid cards using various
card reader configurations.
The standard card reader in the CWT S5 is a hybrid reader capable of reading all
track-2 ISO payment magstripe cards (common credit/debit cards) and ISO
smart cards (chip cards). The reader requires manual card insertion and
retraction of the card which enables the customer to remove the card if the
terminal or transaction fails. It is also possible to install card reader solutions to
be used with certain chip card applications, such as EMV 2.0. The reader
automatically detects if an inserted card is a magnetic card or a chip only card
and the card functions are adapted accordingly.
To verify that a card is valid, the card number is evaluated according to
prescribed rules before being checked against a blacklist containing non-valid
card numbers.
Credit cards are validated by our collector directly from the card reader without
any involving of the terminal.

4.3.2.3 Coins

The CWT S5 supports coin payment. The terminal uses various techniques for
rejecting and disposing of foreign objects and not accepted coins. The coins
used for payment are collected in a coin box that needs to be emptied or
replaced on site.
Cash collection system
Flowbird provides a complete system for secure collection and transport of
coins. With this system, the coins will never be displayed at any stage of the
collection process. Contact Flowbird or your local representative for more
information.
Issue 5
CWT S5 Installation & Maintenance Manual
Page 16

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