Canton Smart Amp 5.1 Manual page 55

English
Troubleshooting
Please find attached an overview of the most common problems. If you have further questions, please contact your Canton dealer, contact
our service hotline at Tel. + 49 (0) 6083 287-0 or send us an e-mail to: info@canton.de.
Problem
The Amp 5.1 does not
respond to the remote
control.
No sound.
Sound reproduction
too soft.
The Amp 5.1 does not
turn on.
124
Possible cause
1. Protective film not removed.
2. The battery is empty .
1. Sound format of the source device selected is
incorrectly.
2. There is no signal from the player resp. the
volume is set to "zero".
3. The cable is not connected correctly or
defective.
1. Volume of the Amp 5.1 or the source device
(especially mobile devices) is set too low
2. The max. possible volume was limited by the
"Volume" function [VOL].
1. Mains cable not connected to power outlet
and / or Amp 5.1
Solution
1. Remove the protective film on the remote control.
2. Replace the battery. Observe correct battery type and
correct polarity when inserting the battery.
1. Please check the setting of your source device.
2. Unlock the digital output on the source device, increase
the volume (please refer to the manual of the device).
3.1 Check the connection between the player and the Amp
5.1 and replace the cable if necessary.
3.2 Make sure that the protective caps on the connectors
of the optical cable (TOSLINK) are removed.
1. Increase the volume, especially at (mobile) devices, with
the "Volume" button.
2. Increase the max. possible volume according to the
instructions.
1. Make sure that the power cable is correctly connected to
the Amp 5.1 and the power outlet and is fully plugged in.