Troubleshooting; Troubleshooting Resources; System Status Leds; Digi Connect Family Leds - Digi Connect SP User Manual

Troubleshooting

This chapter provides information on resources and processes available for troubleshooting your Digi device.

Troubleshooting Resources

There are several resources available to you for support of your Digi product or resolving configuration difficulties on
Digi Support site,
Try these troubleshooting steps to eliminate your problem. After working through these steps and your problem is
not solved, try the resources listed below.
1. Visit Digi's Support knowledge bases at
2. Visit our support forums at
similar situations.
3. If the knowledge base or support forums do not have the information you need, fill out an Online Support Request
via: www.digi.com/support/eservice/
You will need to create a user account if one is not already set up.

System status LEDs

Digi devices have several LEDs that indicate system status, link integrity, and link activity.

Digi Connect Family LEDs

Digi Connect LEDs provide information on port activity, diagnostics, and Ethernet activity.
Digi Connect SP
Digi Connect SP has three LEDs: Ethernet Link and Ethernet Activity, which are connected directly to the hardware;
and the Power LED, which is software programmable.
Digi Connect Family and ConnectPort TS Family User Guide
www.digi.com/support/eservice
www.digi.com/support/forum/
www.digi.com/support/kbase
and search for possible posts from other users with
to look for articles related to your situation.
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