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Configuring the TalkAnytime
There are two ways in which the TalkAnytime must be configured before operation: technical
configuration and phonebook configuration.
Technical Configuration. First, the TalkAnytime must be configured to operate with technical parameter
settings that will match the equipment with which it interfaces. There are eight types of technical
parameters that must be set.
These technical parameters pertain to
(1) its operation in an IP network,
(2) its operation with telephony equipment,
(3) its transmission of voice messages,
(4) certain telephony attributes that are common to particular nations or regions,
(5) its operation with a mail server on the same IP network (per SMTP parameters) such that log reports
about VoIP telephone call traffic can be sent to the administrator by email,
(6) selecting the method by which log reports will be made accessible.
The process of specifying values for the various parameters in these seven categories is what we call
"technical configuration" and it is described in this chapter.
Website Implementation. The TalkAnytime unit must be on the same local network as your web server.
A link must be set up that will direct callers to the IP address of the TalkAnytime unit using a URL that
includes describes several attributes of the TalkAnytime service. That link will involve a graphics file that
will be used as an icon. The graphics file must be listed on the web page in a mouse-related command.
TalkAnytime also requires that several operating parameters be specified in a short Java script command
line. That Java script command line will also include a description of the characteristics required of the
user's PC if TalkAnytime is to be used.
Website implementation is described later in this chapter.
Phonebook Configuration. The second type of configuration that is required for the TalkAnytime pertains
to the phone number dialing sequences that it will receive and transmit when handling calls. Dialing
patterns will be affected by both the PBX/telephony equipment. We call this "Phonebook Configuration,"
and, for analog TalkAnytime units, it is described in Chapter 6. The Quick Start Guide presents additional
information on phonebook setup.
Local/Remote Configuration. The TalkAnytime must be configured locally at first (to establish an IP
address for the TalkAnytime unit). But changes to this initial configuration can be done either locally or
remotely.
Local configuration is done through a connection between the "Command" port of the TalkAnytime and
the COM port of the computer; the TalkAnytime configuration program is used.
Remote configuration is done through a connection between the TalkAnytime Ethernet (network) port and
a computer connected to the same network. The computer could be miles or continents away from the
TalkAnytime itself. To configure the TalkAnytime remotely, use the TalkAnytime web browser interface
program.
Web Browser Interface. The TalkAnytime web browser GUI gives access to the same commands and
configuration parameters as are available in the TalkAnytime Windows GUI except for logging functions.
When using the web browser GUI, logging can be done by email (the SMTP option).
Multi-Tech Systems, Inc.
TalkAnyTime User Guide
Chapter 5: Technical Configuration
59
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