Multitech TalkAnytime TA410 User Manual page 4

CHAPTER 5: TECHNICAL CONFIGURATION...............................................................................................................58
C T A
ONFIGURING THE ALK
L C .........................................................................................................................................................60
OCAL ONFIGURATION
Pre-Requisites....................................................................................................................................................................60
IP Parameters..................................................................................................................................................................................... 60
Telephony Interface Parameters ........................................................................................................................................................ 61
SMTP Parameters (for email call log reporting)................................................................................................................................ 61
Config Info CheckList ....................................................................................................................................................................... 62
Local Configuration Procedure (Summary) ......................................................................................................................63
Local Configuration Procedure (Detailed)........................................................................................................................64
CHAPTER 6: PHONEBOOK AND URL CONFIGURATION........................................................................................107
I .....................................................................................................................................................................108
NTRODUCTION
I P .........................................................................................................................................................108
NBOUND HONEBOOK
T A URL C
ALK NYTIME ONFIGURATION
T A S E
ALK NYTIME YSTEM
Introduction .....................................................................................................................................................................112
Calls into a Phone Pool ...................................................................................................................................................113
Technical Configuration for Phone Pool Call .................................................................................................................114
Calls to Specific Extensions Through an IVR ..................................................................................................................115
Technical Configuration for Specific Extension Calls via IVR........................................................................................116
Calls by Trusted Party into PBX and Beyond..................................................................................................................117
Technical Configuration for Trusted-Party Calling Through PBX .................................................................................118
Inbound Phonebook List for Example System..................................................................................................................119
U ' P
SER S ERSPECTIVE OF
H W S M B
OW EB ITE UST E
Graphic File for Mouse-Over Targeting. ........................................................................................................................125
Qualifications Query Window..........................................................................................................................................126
Help Documents for End-Users .......................................................................................................................................128
CHAPTER 7: OPERATION AND MAINTENANCE .......................................................................................................129
O M
PERATION AND AINTENANCE
System Information screen...............................................................................................................................................130
Statistics Screens .............................................................................................................................................................133
About Call Progress.........................................................................................................................................................133
About Logs .......................................................................................................................................................................136
About IP Statistics............................................................................................................................................................139
About Link Management..................................................................................................................................................142
T A P
ALK NYTIME ROGRAM
Configuration Option.......................................................................................................................................................146
Configuration Port Setup.................................................................................................................................................146
Date and Time Setup........................................................................................................................................................147
Obtaining Updated Firmware..........................................................................................................................................147
Implementing a Software Upgrade ..................................................................................................................................151
Identifying Current Firmware Version ............................................................................................................................................ 151
Downloading Firmware................................................................................................................................................................... 152
Downloading Factory Defaults........................................................................................................................................................ 154
Downloading IFM Firmware...........................................................................................................................................156
Setting and Downloading User Defaults .........................................................................................................................158
Setting a Password (Windows GUI) ................................................................................................................................161
Setting a Password (Web Browser GUI) .........................................................................................................................164
Un-Installing the TalkAnytime Software..........................................................................................................................165
Upgrading Software.........................................................................................................................................................168
FTP S F T
ERVER ILE RANSFERS
W B I
EB ROWSER NTERFACE
S L S F
YS OG ERVER UNCTIONS
CHAPTER 8 WARRANTY, SERVICE, AND TECH SUPPORT ....................................................................................184
L W ............................................................................................................................................................185
IMITED ARRANTY
Multi-Tech Systems, Inc.
.........................................................................................................................................59
NYTIME
.................................................................................................................................111
.....................................................................................................................................112
XAMPLES
T A ..............................................................................................................................120
ALK NYTIME
C ...............................................................................................................................125
ONFIGURED
..........................................................................................................................................130
M I ...............................................................................................................................144
ENU TEMS
("D ")..................................................................................................................169
OWNLOADS
..................................................................................................................................................177
...............................................................................................................................................182
TalkAnyTime User Guide
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