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Technical Configuration
Configuring the TalkAnytime
When you begin using the TalkAnytime unit, you must
(A) decide which graphic user interface (GUI) to use (there is a Windows GUI and a web-based
GUI, and both can be accessed remotely),
(B) set values for two broad groups of configuration parameters on the TalkAnytime unit
(technical configuration parameters and phone book configuration parameters, both described
below), and
(C) complete the setup of the TalkAnytime unit for its inter-operation with a web server.
Two GUIs, both with Remote Access. The TalkAnytime unit has two GUIs.
One GUI is a Windows GUI, which can be accessed locally (by a connection between the "Console" port of
the TalkAnytime unit and a serial COM port of the command computer; if the command computer lacks a
serial port but has only USB2.0 ports instead, you will need a USB2.0-to-serial adapter). The Windows GUI
can be accessed remotely (through a phone line serving the TalkAnytime's "Command Modem" port that
connects the command computer to the remote TalkAnytime unit through the unit's built-in modem.
The second GUI, the web GUI, is built into the TalkAnytime unit. The TalkAnytime web GUI is accessible
to the command computer via the Internet or other IP network using a web browser.
If you intend to use the web GUI, you will still need first to use the Windows GUI to set an IP address for
the TalkAnytime unit. After an IP address has been established for the TalkAnytime unit, all subsequent
configuration can be done using the web GUI. Because of the obvious problem of conflicts, you cannot use
both GUIs at the same time.
Two Types of Configuration Parameters. There are two ways in which the TalkAnytime must be
configured before operation: technical configuration and phonebook configuration.
Technical Configuration. First, the TalkAnytime must be configured to operate with technical parameter
settings that will match the equipment with which it interfaces. There are six types of technical parameters
that must be set.
These technical parameters pertain to
(1) its operation in an IP network,
(2) its operation with telephony equipment,
(3) its transmission of digitized voice packets,
(4) certain telephony attributes that are common to particular nations or regions,
(5) its operation with a mail server on the same IP network (per SMTP parameters) such that log reports
about VoIP telephone call traffic can be sent to the administrator by email, and
(6) selecting the method by which log reports will be made accessible.
The process of specifying values for the various parameters in these six categories is what we call "technical
configuration" and it is described in this chapter.
Phonebook Configuration. The second type of configuration that is required for the TalkAnytime pertains
to the phone number dialing sequences that it will receive and transmit when handling calls. Dialing
patterns will be affected by the PBX/telephony equipment to which it is connected. We call this
"Phonebook Configuration," and it is described in Chapter 6. The Quick Start Guide chapter of this manual
(Chapter 2) presents additional information on phonebook setup.
Website Implementation. The TalkAnytime unit must be on the same local network as your web server.
A link must be set up that will direct callers to the IP address of the TalkAnytime unit using a URL that
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TalkAnytime User Guide
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