Multitech FaxFinder User Manual

Multitech FaxFinder User Manual

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Summary of Contents for Multitech FaxFinder

  • Page 1 ® FaxFinder User Guide...
  • Page 2 Trademarks FaxFinder, Multi-Tech, and the Multi-Tech logo are registered trademarks of Multi-Tech Systems, Inc. Windows is a registered trademark of Microsoft in the U.S. and other countries. All other products and technologies are the trademarks or registered trademarks of their respective holders.
  • Page 3: Table Of Contents

    CONTENTS Contents Introduction................................5 About FaxFinder Client..............................5 Starting the Client ................................. 5 Exiting the Client ................................5 Sending Faxes ................................6 Sending a Fax with the Client ............................6 Fax Options ................................. 7 Sending a Fax by Printing (Windows) ........................... 7 Using the Mac Print Plug-in to Send a Fax ........................
  • Page 4 CONTENTS Deleting Groups ................................ 18 Adding and Managing Fax Servers ......................... 20 Associating FaxFinder Fax Servers with the Client ..................... 20 Managing Fax Servers ..............................20 Fax Server Icons ................................ 21 Editing Fax Server Settings............................21 Deleting a FaxFinder from the Fax Client ........................21 Reconnecting FaxFinder ..............................
  • Page 5: Introduction

    Introduction About FaxFinder Client Use the FaxFinder Client to send faxes through the FaxFinder Fax Server. You can send faxes directly from your computer through the client or through applications such as Microsoft Word. Multi-Tech provides three manuals for use with FaxFinder: ■...
  • Page 6: Sending Faxes

    Sending a Fax with the Client To send a fax using the FaxFinder Client: Click New Fax. To change fax servers, select a FaxFinder from the Fax Server drop-down list. Add fax recipients. To fax to recipients not in a contact list: To select recipients from a contact list: Click To.
  • Page 7: Fax Options

    Check this option if you want the fax receipt to print with the fax's first page. Sending a Fax by Printing (Windows) For Windows users, once the FaxFinder Fax Client is associated with a FaxFinder, you can use the Print function in other programs to send faxes.
  • Page 8: Using The Mac Print Plug-In To Send A Fax

    Select Multi-Tech FaxFinder as your printer and click OK (or Print depending on the program). The FaxFinder New Fax window opens. Refer to Sending a Fax with the Client for help using this window. Using the Mac Print Plug-in to Send a Fax Mac client software installation included a print plugin workflow that use OS X’s built-in PDF support.
  • Page 9 SENDING FAXES Open the PDF drop-down list in the lower left corner and select Send to Multi-Tech FaxFinder. The document is converted to a PDF and sent to the FaxFinder Client. In the FaxFinder Client, the document appears under Selected Attachments on the lower-right. You can add other attachments, if desired.
  • Page 10: Sending A Fax From Email (T.37)

    You can send an email as a fax using the T.37 format in the To field in Microsoft Outlook. You will need the domain name of the FaxFinder unit and the recipient's fax number. To send a fax by email: ®...
  • Page 11 SENDING FAXES Enter the recipient's fax number in the To field in the following format: FAX=##########@FaxFinder domain name. For example the image shows FAX=7635551234@faxfinder.example.com. Add your message and any attachments. Attachments must be in TIF, PDF, PS, or TXT format. The 36MB is the maximum file size for sending a fax through email.
  • Page 12: Sending A Fax From The Web Interface

    Click Send Fax. Leaving this screen before clicking Send Fax will clear all the data without sending the fax. Send Fax by Web API FaxFinder also allows users to create custom APIs to use for faxing. This option would be unique to your organization. Check with your administrator for help with this option.
  • Page 13: Managing Faxes

    When you start the fax client, it lists the faxes sent, received, and scheduled for the default server. Fax Status Tabs Fax status is shown on one or three tabs depending on which FaxFinder software is on the server: ■...
  • Page 14: Rescheduling A Fax

    Users can configure the client to delete the Print Capture listing after sending faxes or can manually delete them as follows: Click Print Captures. Click the fax’s Delete icon and click Yes to confirm. Viewing a Fax To view a scheduled or sent fax: ■ Click the View icon for the fax. ® FaxFinder User Guide...
  • Page 15: Viewing Fax Details

    Reschedule, view, or delete print captures as you would other faxes. Note: Print capture faxes also appear on the fax status pages, where additional fax details are available. Clearing Listed Print Captures To clear the Print Capture list: ■ Click Delete All. ® FaxFinder User Guide...
  • Page 16: Managing Contacts

    Select an Address Book. Personal Contacts Global Contacts Note: Your account needs access rights to add global contacts to FaxFinder. If you cannot add global contacts, check with your administrator. For information on adding contacts to groups, see Using Groups. Click New.
  • Page 17: Deleting A Contact

    Enter the desired settings and click OK. Synchronizing Contact Lists Both global contacts and personal contacts are stored on the FaxFinder server with personal contacts tied to a specific user account. Users can update contacts through both the FaxFinder Fax Client and the Fax Finder Fax Server interface.
  • Page 18: Creating Groups

    To remove a contact from the group, click the contact's Remove icon. This does not delete the contact's information from the server. Click OK. Deleting Groups To a group: Click Contacts. Select the group's Fax Server. Select group type from the Address Book. ® FaxFinder User Guide...
  • Page 19 MANAGING CONTACTS Personal Group Global Group Click the group's Delete icon and click Yes to confirm. ® FaxFinder User Guide...
  • Page 20: Adding And Managing Fax Servers

    Adding and Managing Fax Servers Associating FaxFinder Fax Servers with the Client After installing the FaxFinder Client software, associate it with one or more FaxFinder servers so users can send faxes through the server. You need the following information for each FaxFinder server: ■...
  • Page 21: Fax Server Icons

    Edit user account information and set default cover page and scheduling options. Add fax server. Editing Fax Server Settings To edit the username, password, and secure login status for a FaxFinder: Click Fax Servers. Click the Edit Server icon for the server you want to edit.
  • Page 22: Configuring User Accounts

    If you selected Yes to include a cover page, select a default cover page from the drop down list. Schedule Options Max Attempts Enter the maximum number of times you want FaxFinder to try to send the fax to a recipient. ® FaxFinder...
  • Page 23: Setting A Default Cover Page For Your User Account

    CONFIGURING USER ACCOUNTS Field Description Fax Priority When multiple faxes are scheduled for the same time, FaxFinder sends those with a high priority before those with a low priority. Options, from highest to lowest priority, are: ■ 1st Priority ■...
  • Page 24: Configuring The Client

    Select a number of print captures to keep after they have been printed. Clearing print captures saves disk space. Auto-refresh, minutes Select a interval for automatically updating the fax status information display. Options are (in minutes): 1, 3, 5, 10, or None. ® FaxFinder User Guide...
  • Page 25: Configuring Contacts

    (Mac only) To include Address Book contacts, check Include Address Book Contacts. Click OK. Checking Client Software Version To determine which version of the client software you have: ■ (Windows only) Click Help > About. ■ (Mac only) ClickFaxFinder Client > About FaxFinder Client. ® FaxFinder User Guide...
  • Page 26: Configuring And Viewing Logs

    Highlight the folder you want and click Select Folder. To close Manage Logs, click OK. Logging Options Field Description None No log data captured.. Errors Collects the least information. Warning Collects errors and warning information. Information Collects detailed information. Debugging Collects most detailed information. ® FaxFinder User Guide...
  • Page 27: Viewing Fax Logs

    Click Logs Click Delete Log and confirm the deletion. To close Manage Logs, click OK. To delete all log files: Click Logs Click Delete All Logs and confirm the deletion. To close Manage Logs, click OK. ® FaxFinder User Guide...
  • Page 28: Multi-Tech Tiff Viewer

    Page Up Use these to page up through a multiple page fax document. Rotate Left/Right Click to rotate the document by 90 degrees to the left or right. Flip Horizontal Flips the image horizontally. ® FaxFinder User Guide...
  • Page 29: Thumbnail View

    The thumbnail image on the left of the viewer window shows a small version of the current image as well as the dimensions. Left-click on the thumbnail image to reset the current image to the original view. This does not undo any changes that were saved. ® FaxFinder User Guide...
  • Page 30: Installing Faxfinder Client On Windows Or Mac

    Installing FaxFinder Client Software on Windows FaxFinder Fax Client software allows users to send faxes through the Client or any application with a print option. Install the FaxFinder client software on each user's computer and then associate it with a FaxFinder unit. You can push the client software out to user computers or install it on one computer at a time.
  • Page 31: Faxfinder Printer Usage Rights

    Manage Printers Installing FaxFinder Client Software on a Mac You need Mac OS X 10.7 or newer to install the FaxFinder Client for Mac. To install the client on a Mac Mount the disk image (.dmg) by double-clicking the FaxFinder Client .dmg file.When the disk image mounts, a FaxFinder window opens showing the disk image contents, the InstallFaxFinderClient.pkg and...
  • Page 32 INSTALLING FAXFINDER CLIENT ON WINDOWS OR MAC To override the warning, right-click or control-click on InstallFaxFinderClient.pkg and select Open from the pop-up menu. If you get another warning that InstallFaxFinderClient.pkg is from an unidentified developer. Click Open to continue. ®...
  • Page 33 Dock or use Command-Tab to scroll through active applications to select the Installer so that Installer window displays in the foreground. Follow on-screen instructions to install the FaxFinder Client. Close the Installer when complete. Unmount the disk image after closing the Installer.
  • Page 34: Index

    .............26 list................17 default log ................27 scheduling options..........17 21 delete group contact ..............17 add contacts.............18 fax ................14 create ...............18 FaxFinder unit from the fax client software ....21 delete ...............18 group................18 edit ................18 ® FaxFinder User Guide...
  • Page 35 ................26 view................27 TIFF viewer ..............28 manage fax server............20 max attempts ............7 17 21 minimize user after scheduling ............24 associate with FaxFinder unit ........20 on close..............24 information .............22 edit ................22 set default cover page ........22 23 Outlook contacts............25 version................25 view print contacts..............16...

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