Printing Quality - idp SMART-81 User Manual

Printer setting is changed or is not proper.

Please contact the local supplier.
The transfer roller or the printing roller is contaminated with the dust and dirt.

Remove the dust and dirt with the cleaning kit as section 6.2.
The card surface is contaminated with the dust and dirt.

Check the card surface and remove the dust and dirt and try again. If this problem
occurs again, retry with new card.

5.6. Printing quality

(1) Not printed or wrong colors printed spot.
The card surface is contaminated with the

dust and dirt.
After checking the card, change it to another
card.
The retransfer head is contaminated with

the dust and dirt.
Check the retransfer head. If there is much dust, sperate head and need cleaning. For
detail, please contact the place of purchase.
The cleaning roller is contaminated with the dust and dirt.

Check the cleaning roller. If there is much dust, change the cleaning roller to the new
one.
Much dust in the printer.

Clean the inside of the printer with the cleaning kit.
Not printed horizontal line.
(2)
The ribbon cartridge is installed improperly.

Check the ribbon cartridge installation state and
whether the ribbon has wrinkles.
The printer head is contaminated with the

dust and dirt.
Clean the printer head with cleaning kit.
The printer head is damaged.

Please contact the local supplier to replace the
printer head.
Figure 98 Printing quality trouble 2
Figure 99 Printing quality trouble 3
97