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Related Manuals for idp SOLID Series
Summary of Contents for idp SOLID Series
- Page 1 SOLID Series SOLID-310S, SOLID-310D, SOLID-310R User Manual...
- Page 2 IDP Reseller. The IDP Reseller will bear the costs of shipping and insuring the printer from the repair location to the address from which the printer was shipped.
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Page 3: Table Of Contents
Table of Contents 1. Introduction ................... 9 Printer outside features ........................9 1.2 Printer inside features ..........................11 Ribbon cartridge features ......................... 12 Display and Buttons .......................... 13 2. Printer installation ................14 Connecting a power and a USB cable .................... 14 2.1. - Page 4 6.3 TPH (Thermal Print Head) replacement....................74 6.4. Card movement ............................76 6.5. Printing quality ............................77 6.6. Magnetic stripe encoding ........................78 6.7. General operation ..........................79 7. Specification ..................81...
- Page 5 Table of Figures Figure 1 SOLID-310 front features ............................9 Figure 2 SOLID-310 rear features ............................. 9 Figure 3 SOLID-310S (Standard) .............................10 Figure 4 SOLID-310D (Dual) ..............................10 Figure 5 SOLID-310R (Rewritable) ............................10 Figure 6 SOLID-310 Inside features ............................11 Figure 7 Ribbon cartridge features ............................12 Figure 8 SOLID-310S Connection of power and USB cable ..................14 Figure 9 SOLID-310D Connection of power and USB cable ..................14 Figure 10 Top Cover open ................................15...
- Page 6 Figure 29 Install Win7 driver 3 ..............................21 Figure 30 Install Win7 driver 4 ..............................22 Figure 31 Install Win7 driver 5 ..............................22 Figure 32 Install Win7 driver 6 ..............................22 Figure 33 Install Win7 driver 7 ..............................23 Figure 34 Install Win7 driver 8 ..............................23 Figure 35 Install Win7 driver 9 ..............................23 Figure 36 Install Win7 driver 10 ..............................23 Figure 37 Install Win7 driver 11 ..............................24...
- Page 7 Figure 58 Overlay density ................................39 Figure 59 CardPrinterConfig – Card Printer Advanced Setup ..................40 Figure 60 CardPrinterConfig – Flipper Setup ........................43 Figure 61 Rear view of SOLID-310 printer 1 ........................44 Figure 62 Rear view of SOLID-310 printer 2 ........................44 Figure 63 Running the NetAdmin .............................45 Figure 64 Network printer is not found ...........................45 Figure 65 Connecting to USB port ............................46 Figure 66 NetAdmin Log-in .................................46...
- Page 8 Figure 87 Completing the smartcard reader driver installation ..................62 Figure 88 Found New Hardware Wizard ..........................63 Figure 89 Installation method selection ..........................64 Figure 90 Driver location ................................64 Figure 91 Completing the driver installation ........................65 Figure 92 Exclusive long cleaning card for SOLID-310 printer ...................70 Figure 93 Printer cleaning start ..............................70 Figure 94 Printer cleaning Step 1 .............................71 Figure 95 Printer cleaning Step 2 .............................71...
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Page 9: Introduction
Introduction 1.1 Printer outside features For the user’s convenience, SOLID-310 status can be seen through LED and the printer can be controlled by LED button. It takes a power via the 24V adaptor provided with the printer. Using USB and Network port, it is communicated with the user’s PC The following shows the outside functional features found on the printer. -
Page 10: Figure 3 Solid-310S (Standard)
There are three models in SOLID-310 card printer series such as SOLID-310S, SOLID-310D, SOLID-310R. SOLID-310S (Figure.3) is the standard card printer. It can be printed in single side with the encoding. This manual is prepared based on SOLID-310S. SOLID-310D (Figure.4) has a flipper which can enable to print in both sides. SOLID-310D can print the both side of the card with the encoding. -
Page 11: Printer Inside Features
1.2 Printer inside features In SOLID printer, the ribbon is installed by a ribbon cartridge which can be used semi permanently. The following shows the inside functional features found on your SOLID-310 printer. ④ ③ ② ① Figure 6 SOLID-310 Inside features ①... -
Page 12: Ribbon Cartridge Features
1.3 Ribbon cartridge features SOLID-310 printer uses the same ribbon cartridge as a SOLID-300’s. (However, the ribbon for SOLID-310 is incompatible with SOLID-300’s. The color of gear part of the ribbon for SOLID-310 is gray.) ① Ribbon cartridge ④ ② ③... -
Page 13: Display And Buttons
1.4 Display and Buttons The status of SOLID-310 is displayed on the Watchman program of the Windows tray. The simple status of SOLID-310 is displayed by color of LED. It is red when boot up. It is changed to ‘System Ready’ if the printer is fine. It is change to ‘Printing’ when the printer is working. -
Page 14: Printer Installation
2. Printer installation 2.1. Connecting a power and a USB cable SOLID-310S / 310R Connect the power and USB cable as the below picture. Please refer to the ‘Network Configuration’ if you use the LAN connection. Figure 8 SOLID-310S Connection of power and USB cable SOLID-310D Connect the power and USB cable after turning the printer on its side as the below picture. -
Page 15: Fitting The Ribbon
2.2. Fitting the ribbon Before printing, prepare the related items such as a card, a ribbon and a cleaning roller. In this section we invite you to know the proper method of installing the ribbon and the cleaning roller into the printer. (1) Turn off the printer (2) Open the printer top cover by pressing the top cover open button. -
Page 16: Figure 12 Loading The Ribbon 1
(4) Install a ribbon into the ribbon cartridge as the right picture. Figure 12 Loading the ribbon 1 (5) Insert the supply side of the ① ribbon to no.1 hole and press the ③ opposite (no.2). Insert the take-up side of the ribbon same method to no.3 and no.4. -
Page 17: Figure 16 Installing The Ribbon Cartridge
(8) Install the ribbon cartridge into the printer after installing the ribbon with a cleaning roller to the cartridge. Figure 16 Installing the ribbon cartridge (9) Close the top cover (If it is not closed properly, check the installation state of the ribbon cartridge.) Figure 17 Close Top Cover... -
Page 18: Loading The Cards
2.3. Loading the cards This section shows how to load the plastic cards. (1) Open the input hopper cover. Release two screws, insert a card to use and fix screws after adjust the card thickness device. 0.4mm and 0.8 mm cards are supported. (Caution! If the adjustment is not correct, it will make some error. -
Page 19: Figure 21 Loading The Cards 1
(3) Stand the stack of cards vertically after separating Figure 21 Loading the cards 1 (4) Load the cards on the input hopper properly and close the hopper cover. Figure 22 Loading the cards 2 (5) When insert each one card, insert the card to the end as left picture (Caution! If the printer has a lock device,... -
Page 20: The Withdrawal Of Printed Cards
2.4. The withdrawal of printed cards. Printed cards are passed out to the stacker of front bottom side of SOLID-310 printer. Figure 25 SOLID-310 Withdrawal a card SOLID-310’s stacker can be divided as following image. so you can withdraw the printed cards easily. -
Page 21: Driver Installation (Windows 7 / 8 / 10)
2.5. Driver installation (Windows 7 / 8 / 10) (1) Please insert the installation CD. Please choose language and click “Driver Install”. Figure 27 Install Win7 driver 1 (2) When “User Account Control” window is opened, click “Yes” Figure 28 Install Win7 driver 2 (3) STEP 1: Please turn off printer if it is connected to PC. -
Page 22: Figure 30 Install Win7 Driver 4
(4) STEP 2: When you click “Next”, the driver installation will be ready. Figure 30 Install Win7 driver 4 (5) STEP 3: USB Please click “Next” if printer is connected to USB only. If you want to install the driver for a printer connected to network, please select the “TCP/IP Network port”... -
Page 23: Figure 33 Install Win7 Driver 7
Sound”. Please check if “IDP SOLID- 310 Card Printer” is created. Figure 35 Install Win7 driver 9 (10) Please click the right mouse button after cursor is placed on “IDP SOLID-310 Card Printer” icon. Click “Printer properties”. Figure 36 Install Win7 driver 10... -
Page 24: Figure 37 Install Win7 Driver 11
(11) Please select “general” tab and click “Print test page” in “IDP SOLID-310 Card Printer Properties” window. Figure 37 Install Win7 driver 11 (12) Please check test card if it is printed properly and click “Close” if a card is printed properly. -
Page 25: Driver Configuration
3. Driver configuration 3.1. Printer Properties To check printer properties, you need to open printer driver. Please open “Devices and Printers” and right-click “IDP SOLID-310 Card Printer”. Click “Printer Properties”. (1) Printing Preferences Please click “Preferences…” shown on the bottom of the left picture. -
Page 26: Figure 41 Input / Output
(3) Input / Output [ Supply Tray ] Supply : You can select “Auto” if SOLID- 310 has 1 input hopper. Please select the hopper if it has a multi hopper. Tray : You can select “CR-80” because SOLID-310 supports CR80 cards only. Figure 41 Input / Output (4) Printing Do Printing : You can select printing or... -
Page 27: Figure 43 Encoding
Partial : Partial print mode. It is printed partially for the print area only. Printing speed can be faster than standard mode. Dither : There are 3 possible selections, Threshold, Random, and Diffusion Dither. It is performed with K and KO ribbon only. (Please select “Diffusion Dither”... -
Page 28: Figure 44 Magnetic Encoding Advanced Option
(6) Encoding Advanced Option Card Stripe Side : The location of magnetic stripe [Bottom / Top] Before Flip : Do flipping before encoding [No / Yes] After Flip : Do flipping after encoding [No / Yes] Figure 44 Magnetic Encoding Advanced Option ... -
Page 29: Advanced Options
3.2. Advanced Options To change the detailed configuration, In the ‘Layout’ tab shown, Please click “Advanced…” shown on the bottom of the ‘Layout’ tab of the ‘Preferences’ Print Quality : To the print quality(DPI). You can select one among 300 x 300 dpi, 300 x 600 dpi and 300 x1200 dpi. - Page 30 Resin Black(K) Processing: Set criteria for resin black processing. Text [0:100]: to set density criteria for extracting black objects Dot [0:100]: to set density criteria for extracting black dots Threshold [0:100]: to set density criteria on dithering Dithering Degree [0:100]: to set sharpness on dithering Resin Extraction: You can set the method to extract resin black when you use design programs.
- Page 31 Wait at External Module Contactless Encoding Position [On/Off]: to set whether to wait at the External RF encoder or not Card Side [Front/Back]: to set the direction of card when waiting Wait Position [-100:100]: to set the position of card to wait from the criteria position.
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Page 32: Other Settings
3.3. Other settings (1) Sharing You can share a printer with Sharing tab via Network. Default is unchecked “Share this printer”. Figure 46 Printer sharing (2) Ports Port tab shows which port is connected with SOLID-310. SOLID-310 has connection with USB Virtual printer port as left picture because SOLID-310 uses USB connected to PC. -
Page 33: Figure 48 Advanced
(3) Advanced It is available for Working Time setting, Priority order, Spool print etc. in “Advanced” tab. “Advanced” setting follows MS Windows standard. If you want to change the setting, please refer to the Window manual. (It is recommended to maintain default.) Figure 48 Advanced (4) Color Management In “Color management”... -
Page 34: Figure 51 Service
(6) Service You can recognize the modules to connect, printer serial, printer ID, driver version, firmware version, type of ribbon & balance and printer’s status. You can print the “technical support sheet” on a card to check printer’s setup value. To clean printer, please insert a cleaning card in a hopper and click “Clean Printer”. -
Page 35: Utilities
4. Utilities 4.1. Card Printer Config SOLID-310 is produced with optimized setting. You need to adjust setting value if required or spare parts are replaced using CardPrinterConfig in our Installation CD. You can adjust following settings with CardPrinterConfig. (1) Run CardPrinterConfig Password input window is displayed when you run this program. -
Page 36: Figure 54 Cardprinterconfig - Card Printer Basic Setup
CardPrinterConfig – Card Printer Basic Setup ① To show connected printers Device: You can select a printer using pull-down menu. “IDP SOLID-310 Card Printer” is a name of printer. “SOLID” is printer ID, “USB009” is connected port. If you connect the Network printer, please check the “Allow Network Printer”... - Page 37 ③ Click “Card Printer” tab.(If laminator or flipper is installed, you can setup laminator or flipper setting value by “Laminator” tab or “Flipper” tab.. ④ To show firmware version, serial number of printer and serial number, resister & type of print head.
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Page 38: Figure 55 Rewrite Density - Solid-310R
Figure 55 Rewrite Density – SOLID-310R YMC Density: To set color density. Please maximize YMC density as you can, which enables to express range of color and vivid images. If it is too strong, green or red marks are appeared. If it is too weak, the print quality will be dull. Figure 56 Color density Black Density: To set resin black density. -
Page 39: Figure 57 Resin Black Density
Figure 57 Resin Black Density Overlay Density: To set overlay density. Please set it when overlay is printed on surface regularly. If it is too strong, it is hazy and marks are appeared. If it is too weak, overlay panel is not printed edge areas. You can check it with printed card under the light. -
Page 40: Figure 59 Cardprinterconfig - Card Printer Advanced Setup
(3) Card Printer Advanced Setup You can set more values. ① ② ③ ④ Figure 59 CardPrinterConfig – Card Printer Advanced Setup ① You can set Printer ID, PC serial, Print head and Magnetic encryption key. Change Printer ID: When SOLID-310 is used by SDK, you can set unique ID for SOLID- 310 printer regardless of whether it is connected by USB or what IP address is. - Page 41 Set Mag. Encrypt Key: One of security function. When you use SDK, you can encrypt magnetic stripe encoding data transmitted by USB. You can define and save the encryption key to SOLID-310 using “Set Mag. Encrypt Key”. ② To show how many cards are issued with SOLID-310 printer. “Total Issue Count” is the number of issued cards from factory shipment, “User Issue Count”...
- Page 42 SBS Only: Please enable it when you issue cards with software programed by SDK. This option disables printer device driver. Safe Head Heat: Set not to print if the print head is overheated. Cleaning Warning: Set to show the ‘Do cleaning’ message periodically Use USB Serial: When SOLID-310 is connected to USB, it transmits the USB serial number to PC.
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Page 43: Figure 60 Cardprinterconfig - Flipper Setup
(4) Flipper Setup This ‘Flipper’ tab is shown when the flipper option is installed. ① ② Figure 60 CardPrinterConfig – Flipper Setup ① To show installed flipper Firmware version and serial number of flipper ② To set configuration of flipper Device Attribute: Basic attribute of flipper Card In Speed: Set the speed of inputting a card into a flipper Set the speed of moving a card... -
Page 44: Network Configuration
4.2. Network configuration (1) Connecting network port The printer which installed with network option has a port for network connection as shown in the left picture. ① Power Switch ② Power Supply Connector ③ Network Port ④ USB Port ① ② ③ ④ Figure 61 Rear view of SOLID-310 printer 1 Please connect network cable (RJ45) to a printer. -
Page 45: Figure 63 Running The Netadmin
(2) Network configuration NetAdmin is run as the Pic.72 after ① turning on SOLID-310 network ② printer. ③ ① Printer Connection Status Searches local network, finds and shows available network printer. ② Network Module Management Searches connected encoder on network module. Reboots, Resets network module. -
Page 46: Figure 65 Connecting To Usb Port
If you are unable to find printer in local network, please connect printer by USB. You can setup network by USB. When you click Refresh, you can find a printer connected by USB as shown in the left picture.. You don’t need to install device driver for network configuration by USB. -
Page 47: Figure 67 Usb Port State
“USB port state” shows USB device status connected on network module. Network module has 4 USB ports. Network module supports PC/SC. When you install the encoders that support PC/SC on network module, you can recognize the status of encoders. Figure 67 USB port state “Reboot module”... -
Page 48: Figure 70 Upgrading The Firmware 1
“Upgrade firmware” enables to upgrade firmware of network module. You can choose a firmware file. Figure 70 Upgrading the firmware 1 Warning box will be shown during firmware upgrade for network module. It is recommended not to do other work during firmware upgrade for system reliability. -
Page 49: Figure 73 Dynamic Ip Configuration
If you setup network automatically, please choose DHCP. Please select DHCP or Static. “DHCP” is default for SOLID-310 printer. Please enter values for “IP”, “Network Mask”, and “Gateway”. Click “Set Configuration”. Static IP is recommended. DHCP server assigns IP address automatically but this IP address is temporary, so the IP address may be changed. -
Page 50: Cardprintertest
You can use Open Card Print function. This function is for send commands and print through network card regardless of Click check box “Use OCP” “Use Terminal Emulation” is value for getting echo according to the commands through terminal. For security, it supports SSL and User Authentication. -
Page 51: Figure 77 Cardprintertest
⑦ Figure 77 CardPrinterTest ① Select Printer: select printer to test. In the picture, “IDP SOLID-310 Card Printer” is the Printer name, SOLID1 is the Printer ID, and USB005 is the connected port. ② Control : To execute each step to test ③... - Page 52 (2) Select printer and control When you execute CardPrinterTest, it will search connected printers by USB and Network automatically and SOLID-310 printer connected to USB has higher priority. Other printers could be selected by pull-down menu. You can test all function with connected printer. .
- Page 53 Print can be done through the CSD file which is designed by Smart Design program. Following the steps in this section. 1. Click “…” button and select the CSD file. 2. Click “Open” button to prepare CSD file to print. Click “Print”...
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Page 54: Figure 78 Magnetic Stripe Encoding
“Write” is to write the data to the magnetic stripe. It is composed of “Write All Buffer” and “Do Write” and runs “Write All Buffer” and “Do Write” sequentially. “Write All Buffer” is to transmit the data to the buffer. “Do Write”... -
Page 55: Figure 79 Contact Smartcard Encoding
“Reset” is to finish the function electrically. After “Contact”, you can run “Get ATR”, “Read”, “Write” and “Clear”. “Get ATR” is to read the ATR data. “Read” and “Write” are to read and write the defined data (Name, Address and Phone). These could not be applied to all cards. - Page 56 RF(PC/SC) : Contactless Smartcard Encoding In SOLID-310 printer, a contactless smartcard encoder can be installed and SOLID-310 printer has the internal and external contactless smartcard encoder. RF(PC/SC) is to read and write the contactless smartcard. Using internal encoder, the printer brings a card into the printer from input hopper and encodes a smartcard.
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Page 57: Firmware Update
Figure 80 Contactless smartcard encoding (6) Printer status “Get Temperature” is to get and display the temperature of Thermal Print Head. When the “Realtime Check” is ticked, it displays the current temperature of Thermal Print Head in real time. “Get Status” is to get and display the printer status. Please refer to the ‘SMART SDK manual’... -
Page 58: Figure 81 Run Cardprinterfirmware
CardPrinterFirmware Menu Device: Select the local printer that you want to upgrade. Card Printer / Flipper / Laminator: Select the device you want upgrade. Device Version: Displays the current firmware version of selected printer. Binary File: Click “Browse” button and select new firmware file to update. -
Page 59: Figure 83 Update Firmware
Firmware Update Click “Update” button to upgrade automatically, then the printer is upgraded after rebooting. In case there are some problems in the automatic upgrade, you click “Manual Update” and can see the pop-up widow as below picture. It shows procedure of manual upgrade. -
Page 60: Optional Device Driver Installation
5. Optional device driver installation In SOLID-310 printer, you can install the optional devices that encode contact smartcard or contactless smartcard. If your purchased SOLID-310 printer has optional devices, you should also install the smart card reader drivers. 5.1. Contact smartcard reader In SOLID-310 printer, you can install the two types of optional devices which are contact smartcard reader. -
Page 61: Figure 85 License Agreement
(2) License agreement The license agreement window is shown. Check at the agreement and click “Next”. Figure 85 License agreement (3) Installation The installation message is shown as the picture. Click “Install” to install driver. Figure 86 Installing the contact smartcard reader driver... -
Page 62: Figure 87 Completing The Smartcard Reader Driver Installation
(4) Complete installation When the installation is completed, the window is shown. Click the “Finish” to complete the installation steps. Figure 87 Completing the smartcard reader driver installation... -
Page 63: Contactless Smartcard Reader
5.2. Contactless smartcard reader In SOLID-310 printer, you can install the two types of smartcard reader which are internal contactless smartcard reader and external contactless smartcard reader. If you have one or more contactless smartcard reader devices on your printer, you should install the contactless smartcard device driver as in the following, and connect SOLID-310 printer to your PC. -
Page 64: Figure 89 Installation Method Selection
(2) Choose the installation method At the window as the picture, select “Install from a list or specific location” and click “Next”. Figure 89 Installation method selection (3) Driver location Insert the smartcard installation CD and find “\Options\ Omnikey 5121” directory on your CD. -
Page 65: Figure 91 Completing The Driver Installation
(4) Complete installation When the installation is completed, the window as the Pic121 is shown, click “Finish” to complete the installation steps. Figure 91 Completing the driver installation... -
Page 66: Troubleshooting
6. Troubleshooting 6.1. Error Message SOLID-310 printer shows the error message in the LCD display when it occurs. Click the Left button to retry or the right button to cancel an operation. The following shows the error message on your SOLID Printer. For checking a status of printer, please use a CardPrinterTest or CardPrinterDiagnostics in the Utilities folder of Install CD. - Page 67 -. Check the state of the Cable between a module and a main board -. Check the operating state of the IC Motor The printer can’t search the ribbon panel in printing or booting up -. Check the operating state of the Ribbon Motor Ribbon Seek Err -.
- Page 68 -. Check the rollers, encoders and cards, and clean them if they are polluted Error occurs while initializing Init Error -. Check the status of installation of ribbon and laminating film -. Check the laminator turning on if the laminator is installed Fail to communicate between a printer and a flipper/laminator DeviceCon Error -.
- Page 69 The password is not correct Wrong Password -. Input the correct password -. Contact the place of purchase if you forget the password Failed to execute a command of the printer -. Replace the USB cable USB SetCommandFail -. Change the USB port in the PC -.
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Page 70: Cleaning The Printer
6.2. Cleaning the printer To maintain the best condition of SOLID-310 printer, you must clean the printer periodically. If you use the exclusive long cleaning card as the picture, you can clean the printer easily. For purchase the exclusive long cleaning card, ask to SOLID-310 printer provider. Figure 92 Exclusive long cleaning card for SOLID-310 printer If the exclusive long cleaning card is ready, click the “Clean Printer”... -
Page 71: Figure 94 Printer Cleaning Step 1
Step 1. Connect the SOLID-310 printer to PC and turn it on, and prepare the exclusive long cleaning card. Figure 94 Printer cleaning Step 1 Step 2. Open the hopper and top cover and remove the card and ribbon cartridge. Figure 95 Printer cleaning Step 2 Step 3. -
Page 72: Figure 96 Printer Cleaning Step 3
automatically. It is normal that the exclusive long cleaning card is inserted to the ends and rollers are moving to clean. Figure 96 Printer cleaning Step 3 Step 4. Close the top cover to clean the Thermal Print Head and the printing roller. When the top cover is closed, cleaning card will be moving back and forth to clean. -
Page 73: Figure 98 Printer Cleaning Step 5
Figure 98 Printer cleaning Step 5 Step 6. Remove the exclusive long cleaning card and install ribbon cartridge into the printer. Figure 99 Printer cleaning Step 6... -
Page 74: Tph (Thermal Print Head) Replacement
6.3 TPH (Thermal Print Head) replacement Check the serial number and the resistance of new Thermal Print Head as the Picture. TPH type: A = KEE, B = KPE Serial No.: see the red box. TPH resistance: see the green box. Figure 100 Thermal Print Head 2. -
Page 75: Figure 102 Print Head Replacement
4. Replacing the new Print Head Step1: Remove the old Print Head from the top cover. (1) Turn off the printer and open the top cover. (2) Hold the Print Head and press the locked hook, then the Print Head is disconnected.. -
Page 76: Card Movement
6.4. Card movement 6.4.1. Cards can’t enter into the printer from input hopper. Non-standard cards or bad cards. Change the cards. You can use only ISO CR-80 card (54mm x 86mm). Card thickness control lever is set improperly. Regulate the card thickness control lever to fit the current card thickness. -
Page 77: Printing Quality
Printer setting is changed or is not proper. Please contact the local supplier. The transfer roller or the printing roller is contaminated with the dust and dirt. Remove the dust and dirt with the cleaning kit as section 6.1. ... -
Page 78: Magnetic Stripe Encoding
Uneven or bad card surface. Change the card. Too high or low setting of the color density. Please contact the local supplier. The color density default of your printer needs to be changed. The printer head is contaminated with the Figure 106 Printing quality trouble 3 dust and dirt. -
Page 79: General Operation
6.6.1. Magnetic encoding error. The magnetic head is contaminated with the dust and dirt. Clean the magnetic head with the cleaning kit. The magnetic encoding data is not transmitted or the wrong data is transmitted. Check the setting of the program and the driver and the magnetic encoding data you transmitted. - Page 80 Snapped ribbon. Open the top cover and take out the cartridge. After putting the snapped pieces on together, install the cartridge again. 6.7.3. Printer doesn’t operate even if the printing data has been transmitted. Check the following. Printer power off. Check the power.
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Page 81: Specification
7. Specification Model SOLID-310S SOLID-310D SOLID-310R Printing Print Type Dye-Sublimation Thermal Transfer Print Area Edge to Edge Resolution 300dpi Dual Side Printing Option (with Flipper) Card Card Feeding Automatic Card Size ISO CR80 Card Thickness 0.38mm (15mil), 1.0mm (40mil) Rewritable Card Type PVC, PET, Composite PVC Thermochromics... - Page 82 The RFID Tag is used for the security and the recognition of the ribbon. To get the optimized printing quality on the printed card, the genuine ribbon of IDP should be used to print cards by using SOLID printer. SOLID printer can recognize the genuine ribbon by reading the encoded information on the RFID Tag of the ribbons.
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