idp SMART-81 User Manual
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idp SMART-81 User Manual

Retransfer card printer
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SMART-81
Retransfer Card Printer
User Manual
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Summary of Contents for idp SMART-81

  • Page 1 SMART-81 Retransfer Card Printer User Manual...
  • Page 2 IDP Reseller. The IDP Reseller will bear the costs of shipping and insuring the printer from the repair location to the address from which the printer was shipped.

  • Page 3: Table Of Contents

    Table of Contents 1. BASIC INFORMATION ....................10 1.1. Printer outside features ........................10 1.2. Printer inside feature ........................... 13 1.3. Display & buttons ..........................16 2. PRINTER INSTALLATION ....................30 2.1. Connection a power and a USB cable ....................30 2.2. Fitting the Film, Ribbon, Cleaning roller ..................
  • Page 4 4.4. Firmware update ........................... 82 5. TROUBLESHOOTING ......................84 5.1. Error Message ............................84 5.2. Cleaning and Replacement Printer air filter ..................88 5.3. Cleaning the printer ..........................90 5.4. TPH (Thermal Print Head) replacement ................... 93 5.5. Card movement ............................ 95 5.6.
  • Page 5 Figure 5 SMART-81 inside feature ....................... 13 Figure 6 SMART-81 Display and buttons ..................16 Figure 7 SMART-81 Connection of power and communication cable ....... 30 Figure 8 Front cover open ........................31 Figure 9 Take out film cartridge ......................31 Figure 10 Take out Ribbon Cartridge ....................
  • Page 6 Figure 24 Loading the card 1 ........................ 37 Figure 25 Loading the card 2 ........................ 37 Figure 26 Installation SMART-81 card stacker ................38 Figure 27 Install printer driver 1 ......................39 Figure 28 Install printer driver 2 ......................39 Figure 29 Install printer driver 3 ......................
  • Page 7 Figure 60 CardPrinterConfig start ......................57 Figure 61 Cardprinterconfig Basic setup................... 58 Figure 62 Cardprinterconfig – Advanced setup ................61 Figure 63 Rear view of SMART-81 ...................... 66 Figure 64 Running NetAdmin ........................ 66 Figure 65 Network printer is no found ..................... 67 Figure 66 Connecting to USB Port ......................
  • Page 8 Figure 73 Upgrade the firmware 3 ...................... 71 Figure 74 Dynamic IP configuration ....................71 Figure 75 Static IP configuration ......................72 Figure 76 Network service configuration ..................72 Figure 77 OCP configuration........................73 Figure 78 Network service configuration ..................73 Figure 79 CardPrinterTest ........................
  • Page 9 Figure 98 Printing quality trouble 2....................97 Figure 99 Printing quality trouble 3....................97 Figure 100 Printing quality trouble 4 ....................98 Figure 101 Printing quality trouble 5 ....................98 Figure 102 Printing quality trouble 6 ....................99 Figure 103 Printing quality trouble 7 ....................99 Figure 104 Printing quality trouble 8 ....................

  • Page 10: Basic Information

    1. Basic Information 1.1. Printer outside features For the user’s convenience, SMART-81 status can be seen through LCD. and the printer can be controlled by 4 buttons under the LCD. Using USB and Ethernet port, it is communicated with the user’s PC The following shows the outside functional features found on the printer ①...

  • Page 11: Figure 2 Smart-81 Rear Features

    And can fit a laminate device on the left side of the printer depending on the application. SMART-81 (Figure. 3) is the standard card printer. It can be printed single-sided or dual-sided. And it can be written/read MS, IC, RF card data with option installation.

  • Page 12: Figure 4 Smart-81 & Laminator

    SMART-81& Laminator (Figure. 4) is installed Laminator on the SMART-81. SMART-81& Laminator can be laminated on the printed card. Figure 4 SMART-81 & Laminator...

  • Page 13: Printer Inside Feature

    1.2. Printer inside feature In SMART-81 printer, the ribbon and film are installed by each cartridge which can be used semi-permanently. The following shows the inside functional features found on your SMART-81 printer. ④ ① ② ⑥ ⑤ ③ Figure 5 SMART-81 inside feature ①...
  • Page 14 ② Ribbon cartridge Cartridge to which the printer ribbon is mounted. it can be separated from the printer by holding and pulling a handle. This semi-permanent ribbon cartridge is a component of printer. Printer does not operate if it will be broken or damaged.
  • Page 15 ⑥ Cleaning roller cartridge Cartridge to which the cleaning roller is mounted. it can be separated from the printer by holding and pulling a handle. It removes dust on the surface of card to improve print quality before the card is printed.

  • Page 16: Display & Buttons

    1.3. Display & buttons SMART-81’s control panel consists of LCD and 4 buttons. LCD shows the status of the printer, and view each status and changes the setting with buttons. Figure 6 SMART-81 Display and buttons The status of SMART-81 is ‘Initializing’ when booting up.
  • Page 17 The left side shows the residual volume of the re-transfer film, and the right side shows the residual volume of the ribbon. And the icon displays the remaining consumables in percentage. Mark ‘X’, if the film or ribbon is not fitted. Figure 7 Film &...
  • Page 18 - Laminator LED status by color When Install and use Laminator on the SMART-81(Figure 7), You can check status of laminator with indicator(LED)’s color. ※ Laminator LED Location LED Status Description Blue (on) Normal standby ■ Green (on) Executing Printer’s command.
  • Page 19 The below table shows LCD messages based on their status and functions when the button is pressed. Messages KEY0 KEY1 KEY2 KEY3 State Description Menu/Can Left/Down Right/Up Select/OK Initializing Initialization Initialization when booting, or Case Open [x.xx.xx][xx][xx] and Close Display Printer Firmware Version, Vendor, Region Code.
  • Page 20 printer and check TPH status. Heater Not Found Retransfer Retransfer head is not head connect installed, or cable is not Check Heater check connected, or abnormal temperature. Power off and check Retransfer head status and temperature. BHeater Not Bend Bend retransfer head is Found Retransfer not installed, or cable is...
  • Page 21 xxxxxxxxxxxxxxx+ Retry Cancel and Initial error Fail to search Ribbon, or Initialization after close fail card out while Open Front Cov case initialization after Case Closed. (Refer to Printer LCD Error Table) ‘+’ is displayed at the end of first line if there are more than two errors Card Out Error Retry...
  • Page 22 Plz Supply Card hopper. Hopper Cartridge Open takes precedence when it occurs same time with card empty. >> *Cover Open Cancel Cover Cover Open Cover Open Cover open Cover Open Menu Menu Open Menu + Head *Case open Menu : HeadMotion : about Menu - Motion...
  • Page 23 * Flipper state message : Top Side : Flipper Top state Bottom Side : Flipper Bottom state Top Side Err : error occurs while Flipper Top motion Bottom Side Err : error occurs while Flipper Bottom motion. MENU Cancel Menu - Menu + Select Select MENU...
  • Page 24 Menu - >> Y B RT Length Cancel Print Print Config Setting Print Config Y Bottom Retransfer Config Menu + Length Setting. Menu - >>Total Density Cancel Print Print Config Setting Print Config Total Density Setting. Config Menu + Menu - >>Color Density Cancel Print...
  • Page 25 >>LAM Serial Cancel Information Information Check Display Laminator serial Menu - Menu + Information number. >>PRN Firmware Cancel Information Information Check Display Printer firmware Menu - Menu + Information version. >>LAM Firmware Cancel Information Information Check Display Laminator Menu - Menu + Information firmware version.
  • Page 26 Model Mismatch Ribbon Ribbon Ribbon Ribbon recognize model don’t match, press recognize recognize recognize recognize error key to retry ribbon recognize Ribbon Not Found Retry Retry Retry Retry Ribbon If the ribbon and print Ribbon Ribbon Ribbon Ribbon recognize region don’t match, press Region Mismatch recognize recognize...
  • Page 27 key to start the ribbon rescan. Check Please.. Ribbon & Ribbon & Ribbon & Ribbon & Film Zero There is no film Film Film Film Film remaining. film must be Film Zero research research research research replaced. Press the key to start the film rescan.
  • Page 28 Cleaning Mode Cleaning Cleaning mode start, Top mode Cover Open. Open Front Cover Remove CartRdg Cleaning Cleaning mode start. mode Remove Film&Ribbon. Push Any Key !! Press any key to proceed. ---------------- Cleaning Waiting Heater mode temperature down. Waiting HeatOff (display only Line1) Cleaning Mode Cleaning...
  • Page 29 The below table shows LCD messages based on Laminator status and functions when the button is pressed. (Laminator is installed) Messages KEY0 KEY1 KEY2 KEY3 State Description Menu/Cancel Left/Down Right/Up Select/OK L Film Zero+ Laminator Laminator Film all use Plz Error error ‘+’...

  • Page 30: Printer Installation

    2.1. Connection a power and a USB cable Connect the power and USB cable as the below picture and install the communication cable protection cover. Please refer to the ‘Network configuration’ if you use the LAN connection. Figure 7 SMART-81 Connection of power and communication cable...

  • Page 31: Fitting The Film, Ribbon, Cleaning Roller

    2.2. Fitting the Film, Ribbon, Cleaning roller Before printing, prepare the related items such as a card, a ribbon and a cleaning roller. In this section, we invite you to know the proper method of installing the retransfer film, ribbon and the cleaning roller into the printer. (Caution! Please turn off the printer) (1) Open the front side of the printer cover.

  • Page 32: Figure 10 Take Out Ribbon Cartridge

    (3) Hold the Ribbon cartridge handle and pull it out as figure 10. Figure 10 Take out Ribbon Cartridge (4) Hold the disposable cleaning roller cartridge handle and take it out as figure 11. Figure 11 Take out Cleaning roller Cartridge (5) Insert the film into the film cartridge as figure.12.

  • Page 33: Figure 13 Loading The Ribbon

    (6) Insert the ribbon into the film cartridge as figure 13. After inserting, tighten the ribbon. (Caution! If the ribbon is not tightened, a rolling up error might be happened) Figure 13 Loading the ribbon (7) Insert the disposable cleaning roller into the cartridge as figure 14.

  • Page 34: Figure 15 Installing The Cleaning Roller Cartridge

    (8) Install cleaning roller cartridge into the printer. Figure 15 Installing the cleaning roller cartridge (9) Install film cartridge into printer. At this point, Do not fully mount the cartridge to the printer as figure 16. Figure 16 Installing film cartridge (10) Install Ribbon cartridge into printer.

  • Page 35: Figure 18 Installing Film Cartridge

    (11) Press below the handle to fully mount and adhere the Film cartridge to printer. Figure 18 Installing Film cartridge (12) Close the front cover. Figure 19 Close cover...

  • Page 36: Loading The Cards

    2.3. Loading the cards This section shows how to load plastic card. Open the Input hopper cover in the direction of the arrow. Figure 20 Take out hopper cover If necessary, release card gate screw to adjust height of gate to match thickness of the card.

  • Page 37: Figure 22 Preparing The Card 1

    To separate cards from each other, push a stack of cards back and forth to an angle about 45 degrees vertically. Figure 22 Preparing the card 1 Figure 23 Preparing the card 2 Stand the stack of cards vertically after separating. Figure 24 Loading the card 1 Load the cards on the hopper properly and install...

  • Page 38: Stacker Installation

    2.4. Stacker Installation Install the card stacker. Figure 26 Installation SMART-81 card stacker...

  • Page 39: Driver Installation (Windows 7/8/10/11)

    Scan the QR Code or Go to www.idp-corp.com and search for “Driver” in the “Support” “Download” menu. Download the “SMART-81 Printer Driver”. Extract the driver and all tis components from the ZIP file and save it on your PC. Figure 27 Install printer driver 1...

  • Page 40: Figure 30 Install Printer Driver 4

    STEP 1: Please turn off printer if it is connected to PC. Please click “Next”, when you click “Next”, older driver will be removed automatically. This process will take several minutes to remove older driver. You can select the languages by selecting the combo box as shown on the left picture.

  • Page 41: Figure 32 Install Printer Driver 6

    (In case of USB connection, click “Next” and move to step (9). If you are planning on setting up the SMART-81 as a network device, Please proceed to Step 3: Network (8). Figure 33 Install printer driver 7 STEP 3: Network Please select the printer that you want to install in the list and click “OK”.

  • Page 42: Figure 35 Install Printer Driver 9

    Right click “SMART-81 Card Printer” and select “Print Properties”.) Figure 36 Install printer driver 10 (11) Please select General” tab and click “Print Test page” in “IDP SMART-81 Card Printer Properties” window. Figure 37 Install printer driver 11...

  • Page 43: Figure 38 Install Printer Driver 12

    (12) Please check test card if it is printed properly and click “Close” if a card is printed properly. (If card is not printed or error comes out, please refer to “Trouble Shooting”.) Figure 38 Install printer driver 12...

  • Page 44: Option Installation (Ic, Rf)

    2.6. Option installation (IC, RF) Step 1: Detach each module form main body’s top cover (1) Turn off Printer, Open top cover, Separate Ribbon film cartridge and stacker under the module. (2) Release the two screws shown and remove them from main body as shown the below picture.

  • Page 45: Figure 41 Install Module (Ic, Rf) 3

    (3) Install the ribbon film cartridge and the error card stacker and close the cover. Figure 41 Install module (IC, RF) 3...

  • Page 46: Option Installation (Laminator)

    2.7. Option Installation (Laminator) Step 1: Fitting Binding Clamp on the printer bottom (1) Turn off Printer, Open top cover, take off card stacker, and fit and fix Binding Clamp on printer bottom as shown picture. Figure 42 Install Laminator Module 1 Step 2: Fitting module (Laminator) (1) Fit the module to be installed (Laminator) to the Binding Clamp mounted on the printer as shown picture and connect the power cord of the laminator.

  • Page 47: Figure 44 Lcd Display (With Laminator)

    (3) If the module is installed successfully and printer is completely booted, ‘L’ I will be added to the LCD as shown picture to confirm that the laminator installation is complete. Figure 44 LCD display (with Laminator)

  • Page 48: Driver Configuration

    3. Driver Configuration To check printer properties, you need to open printer driver. Please open “Devices and Printers” and right-click “IDP SMART-81 Card Printer”. Click “Printer Properties”. 3.1. Printer Properties Printing Preferences Please click “Preferences…” shown on the left picture.

  • Page 49: Figure 47 Input / Output Setting

    Input / Output Supply Tray Supply: You can select “Auto” if SMART-81 has 1 input hopper. Please select the hopper if it has a multi hopper. Tray: SMART-81 supports CR-80 card only. Figure 47 Input / Output Setting Printing Do Print: you can select printing or not.

  • Page 50: Figure 49 Laminating Setting

    Ribbon Save: Select split function or not when use Mono ribbon. Anti-Aliasing: Set Anti-Aliasing level of printer image. Color Sense: Set print image’s color sense. Laminating Setting This tap will be shown only when SMART- 81 printer is connected to Laminator. Do Laminating: You can select laminating or not.

  • Page 51: Figure 51 Encoding Advanced Setting

    Encoding Advanced Option Card Stripe Side: the location of magnetic stripe [Bottom / Top] Before Flip: Do flipping before encoding [No / Yes] After Flip: Do flipping after encoding [No / Yes] Figure 51 Encoding advanced Setting Track Advanced Options: Format: Encoding format (IATA, ABA, MINS, JISII, Bits Mode) Track 1: (default) IATA...

  • Page 52: Advanced Options

    3.2. Advanced Options To change the detailed configuration, In the ‘Layout’ tab shown, Please click “Advanced…” shown on the bottom of the ‘Layout’ tab of the ‘Preferences’. [ Graphic ]  Print Quality : You can select the print quality (DPI). [ Document option ] ...
  • Page 53 > Black Text: to extract resin black for text only. > Black Dots: to extract resin black for all of black. > Black Dots Only: to extract resin black for all of black and not to print on color panels. >...

  • Page 54: Other Settings

    Ports Port tab shows which port is connected with SMART-81. SMART-81 has connection with USB Virtual printer port as left picture because SMART-81 uses USB connected to PC. (Caution! This port is selected automatically. It is recommended to maintain default.)

  • Page 55: Figure 55 Advanced Setting

    Color Management In “Color management” tab, you can select color management profile fit to the printer. SMART-81 uses color profile to express optimal color. The driver selects color profile automatically to fit each ribbon. (It is recommended to maintain default.)

  • Page 56: Figure 57 Security

    Security You can set the permission to use a printer. Depend on the permission, the certain group or user can print, manage the printer/documents or not. Figure 57 security Service You can recognize the modules to connect, printer serial, printer ID, driver version, firmware version, type of ribbon &...

  • Page 57: Utilities

    If you input the correct password, the recorded setup value will be shown and you can change values. The password is saved to SMART-81 printer. So if you use another PC with same printer, previous password is required to run this program.

  • Page 58: Figure 61 Cardprinterconfig Basic Setup

    To show connected printers. ① Device: You can select a printer using pull-down menu. “IDP SMART-51 Card Printer” is a name of printer. “SMART1” is printer ID, “USB005” is connected port. If you connect the Network printer, please check the “Allow Network Printer”...
  • Page 59 ⑦ To set density. SMART-81 enables to set different density for each color, resin black and overlay. Please set each density for high quality and optimize the quality by adjusting each value. Insert the color ribbon(YMCK) and click “⑧ Print” to print the card to optimize each setting.
  • Page 60 Color (YMC) Density: To set color density. Please maximize YMC density as you can, which enables to express range of color and vivid images. But If it is too strong, green or red marks are appeared. orIf it is too weak, the print quality will be dull.

  • Page 61: Figure 62 Cardprinterconfig - Advanced Setup

    ① To set the printer’s information Change Printer ID: When using SDK, you can set a unique ID for SMART-81 printer regardless of whether it is connected by USB or what IP address is. It is useful to connect and use several printers. Default ID is “SMART Set PC Serial: One of security function.
  • Page 62 Set Mag. Encrypt Key: One of security function. When you use SDK, you can encrypt magnetic stripe encoding data transmitted by USB. You can define and save the encryption key to SMART-81 using “Set Mag. Encrypt Key” Adjust printer’s detailed setting value. (Function tabs) ②...
  • Page 63 Retransfer: tab showing the retransfer setting value. Retransfer: Front Card card position when start retransfer (Front) Position Retransfer: Back Card card position when start retransfer (back) Position Retransfer: Operation Retransfer temperature Temperature Retransfer: Standby Retransfer heater Standby temperature Temperature Retransfer: Heating Heating trigger temperature when printing panel Trigger Temperature Retransfer: Former...
  • Page 64 Extra: Tab showing other setting values Card In Speed Card in speed Card Out Speed Card out speed Card Move Speed Card move speed(inside printer) DCL Mode DCL mode SBS Only Only SBS commend mode Dump Mode Dump mode Card Out Card out direction Error Card Out Error card out direction...
  • Page 65 Count: Tab showing about printer operate history. “Total issue Count” is number of card print since the factory shipped, “User Issue Count” is number of card print after head has been replaced. “User Issue Count” is initialized by checking “Reset User Issue Count” when replacing the printer head.

  • Page 66: Network Configuration

    (Network cable is not supplied. Please ask network administrator for more questions.) Figure 63 Rear view of SMART-81 SMART printers support the ability to print in a variety of ways over the network. Network settings require network expertise, so when you change settings, you should get help from a network specialist engineer.

  • Page 67: Figure 65 Network Printer Is No Found

    Select network printer When no printer is connected to network, there is no printer shown on the box. Please click “Refresh”. If no printer shown, please check as below. Please check the printer is turned on.  Please check network cable is ...

  • Page 68: Figure 67 Netadmin Log-In

    NetAdmin log-in Please select a proper printer and click  “connect”. Please enter password and click “OK”. Default password is “admin”. Figure 67 NetAdmin Log-in (6) USB port state Click “Use Port State” to show device s  connected to USB hub of network module.

  • Page 69: Figure 69 Rebooting Network Module

    Reboot network module Please click “yes” when pop-up window  comes out for reboot. It takes 1 minute to reboot.  Please click “Refresh” after reboot.  When proper printer shown, please connect printer by clicking “connect”. Figure 69 Rebooting network module “Reset to default”...

  • Page 70: Figure 71 Upgrade The Firmware 1

    Upgrade network module firmware You can choose a firmware file.  Select and save firmware file that need  to upgrade. Figure 71 Upgrade the firmware 1 Warning box will be shown during  firmware upgrade for network module. It is recommended not to do other work ...

  • Page 71: Figure 73 Upgrade The Firmware 3

     If you are not aware of Static IP, Please ask network administrator for static IP.  Please click “Set Configuration” and save. And please reboot printer.  We recommend using static IP because it is more stable for using SMART-81 network printer. Figure 74 Dynamic IP configuration...

  • Page 72: Figure 75 Static Ip Configuration

    (11) Wireless network configuration  For wireless network, the WIFI option should be installed in the network module.  Check “WiFi(option)” button to activate  Enter the ESSID value in “WiFi ESSID” to access.  Enter the Key value in “WiFi Key”. ...

  • Page 73: Figure 77 Ocp Configuration

    (13) OCP (Open Card Printer) Function This function is for send commands and  print through network card regardless of “Use Terminal Emulation” is value for  getting echo according to the commands through terminal. For security, it supports SSL and User Authentication. "Use Format"...

  • Page 74: Card Printer Test

    ⑦ Figure 79 CardPrinterTest ① Select Printer: select printer to test. In the picture, “IDP SMART-81 Card Printer” is the Printer name, SMART1 is the Printer ID, and USB005 is the connected port. ② Control: To execute each step to test.
  • Page 75 “DoPrint”. It is the main difference between NORMAL mode and SBS mode. When you click “Start”, SMART-81 is operated in SBS mode, and existing spooled data will be eliminated. To exit SBS mode, click “End”.
  • Page 76 Rotate  Rotator is to flip over a card in the printer installed flipper. “Auto” is to move a card from printer to flipper and flip over a card and move a card to the printing position automatically. “Batch” is to repeat “Auto” as many times as the number of set. “To Bottom”...
  • Page 77 (4) Batch Batch is to repeat encoding/decoding test continuously. In the Repeat, you input the number of repeats and click “Batch Start”, then the test is run as many times as the number of sets. When you check “Include Card In/Out”, each time the printer brings a card from the input hopper and performs an encoding test and ejects the card.

  • Page 78: Figure 80 Magnetic Stripe Encoding

    Figure 80 Magnetic stripe encoding IC(PC/SC) : Contact Smartcard Encoding In SMART-81 printer, a contact smartcard encoder can be installed and SMART-51 printer supports the contact smartcard encoder in the printer inside. “IC(PC/SC)” is to test a contact smartcard encoding.

  • Page 79: Figure 81 Contact Smartcard Encoding

    Figure 81 Contact smartcard encoding RF(PC/SC) : Contactless Smartcard Encoding In SMART-81 printer, a contactless smartcard encoder can be installed and SMART- 81 printer has the internal and external contactless smartcard encoder. RF(PC/SC) is to read and write the contactless smartcard. Using internal encoder, the printer brings a card into the printer from input hopper and encodes a smartcard.

  • Page 80: Figure 82 Contactless Smartcard Encoding

    “Reset” is to finish the function electrically. After “Contact”, you can run “Read”, “Write” and “Clear”. “Get UID” is for getting Chip Serial Number(CSN). “Read” and “Write” are to read and write the defined data (Name, Address and Phone). These could not be applied to all cards. “Clear”...
  • Page 81 Printer and Laminator status “Get Temperature” is to get and display the temperature of Thermal Print Head. When the “Realtime Check” is ticked, it displays the current temperature of Thermal Print Head in real time. “Get Status” is to get and display the printer status. Please refer to the ‘SMART SDK manual’...

  • Page 82: Firmware Update

    4.4. Firmware update When you run the CardPrinterFirmware, you can see the pop-up window. CardPrinterFirmware Menu Device: Select the local printer that you want to upgrade. Card Printer / Laminator: Select the device you want upgrade. Device Version: Displays the current firmware version of selected printer.

  • Page 83: Figure 85 Update Firmware

    Firmware update Click “Update” button to upgrade  automatically, then the printer is upgraded after rebooting. In case there are some problems in the  automatic upgrade, you click “Manual Update” and can see the pop-up widow as below picture. It shows procedure of manual upgrade.

  • Page 84: Troubleshooting

    5. Troubleshooting 5.1. Error Message SMART-81 printer shows the error message in the LCD display when it occurs. Click the Menu button to retry, and ‘select’ button to cancel an operation. The following shows the error message on your Smart Printer. For checking a status of printer, please use a CardPrinterTest or CardPrinterDiagnostics in the Utilities folder.
  • Page 85 Error occurs while printing -. Check a card is jammed Printing Err -. Check usage of a genuine ribbon and cards -. Check the rollers, encoders and cards, and clean them if they are polluted The printer can’t search the ribbon panel in printing or booting up -.
  • Page 86 The IC Head Up/Down Motor or Sensor don’t work correctly in printing, encoding or booting up Check the state of the Cable between a module and a main board IC UpDown Err -. Check the operating state of the IC Motor -.
  • Page 87 Thermal Print Head is not installed or not recognized TPH None -. Check the print head installation -. Contact the place of purchase Retransfer heater is not installed or not recognized Heater None -. Check the Retransfer installation -. Contact the place of purchase Band heater is not installed or not recognized Bheater None -.

  • Page 88: Cleaning And Replacement Printer Air Filter

    The following shows the error message on your Laminator. For checking a status of Laminator, please use a CardPrinterTest or CardPrinterDiagnostics in the Utilities folder. Message Discription L CardIn Err Card in error L CardFeed Err Card feeding error L CardOut Err Card out error L HT UpDown Err Head up/down error...
  • Page 89 3. After installing the filter, press the protective cover in the direction of the arrow to close it.

  • Page 90: Cleaning The Printer

    5.3. Cleaning the printer To maintain the best condition of SMART printer, you must clean the printer periodically. If you use the exclusive cleaning card as the picture, you can clean the printer easily. For purchase the exclusive cleaning card, ask to SMART printer provider. Figure 86 Exclusive cleaning card If the exclusive cleaning card is ready, click the “Clean Printer”...

  • Page 91: Figure 88 Printer Cleaning Step 1

    Step 1: Connect the SMART printer to PC and turn it on, and prepare the exclusive cleaning card. Click “Start cleaning” to move on to step 2. Figure 88 Printer cleaning step 1 Step 2: Check the printer entering cleaning mode with LCD window. Open the Cover, and remove card cartridge, ribbon cartridge, and cleaning roller.

  • Page 92: Figure 90 Printer Cleaning Step 3

    heater drops below 50degrees, cleaning card will insert to printer and moving back and forth to clean. Figure 90 Printer cleaning step 3 Step 4: Wait until the cleaning is completed. When the cleaning is completed, exclusive cleaning card will be ejected automatically. Figure 91 Printer cleaning step 4...

  • Page 93: Tph (Thermal Print Head) Replacement

    Step 5: Remove exclusive cleaning card and install cleaning roller, ribbon cartridge, film cartridge. And close the cover. Click “finish” to exit. Figure 92 Printer cleaning step 5 5.4. TPH (Thermal Print Head) replacement TPH (Thermal Print Head)’s life is over or damaged, replace it in the follow. 1.

  • Page 94: Figure 94 Printer Head Setup

    ③ ② ① ④ Figure 94 Printer head setup 3. Replacing the new Print Head Step 1: Remove the old printer head from the top cover. (1) Turn off the print and open the top cover. (2) Remove the ribbon cartridge first, and release the screw, hold the head with one hand, and remove it.

  • Page 95: Card Movement

    Card Transfer Error occurs when the ribbon is coiled around the transfer roller or the printing roller. Open the top cover and remove the card and the coiled ribbon from SMART-81 printer using front buttons. If this problem occurred frequently, check the below...

  • Page 96: Figure 97 Printing Quality Trouble 1

    Non-standard cards or bad cards.  Change the cards. You can use only ISO CR-80 card (54mm x 86mm). The transfer roller or the printing roller is contaminated with the dust and dirt.  Remove the dust and dirt with the cleaning kit as section 6.2 Wrong printing position setting.

  • Page 97: Printing Quality

    Printer setting is changed or is not proper.  Please contact the local supplier. The transfer roller or the printing roller is contaminated with the dust and dirt.  Remove the dust and dirt with the cleaning kit as section 6.2. The card surface is contaminated with the dust and dirt.
  • Page 98 The print image is not partially transferred to the card. (Card area) The card surface is uneven or contaminated  with the dust and dirt. After checking the card, change it to another card. Retransfer temperature setting doesn’t match  the card.
  • Page 99 Retransfer film is stuck and does not fall off properly (side of the card) Non standard card  change the card. The card surface is uneven or contaminated  with the dust and dirt. After checking the card, change it to another card.
  • Page 100 Raise the retransfer temperature to use CardPrinterConfig. (8) Not aligned color print. Non-standard cards or bad cards.  Change the cards. You can use only ISO CR-80 card (54mm x 86mm). The transfer roller or printing roller is  contaminated with the dust and dirt. Figure 105 Printing quality trouble 9 Clean the rollers with the cleaning kit.

  • Page 101: Magnetic Stripe Encoding

    5.7. Magnetic stripe encoding Magnetic encoding error. Please press front-left button to retry. The magnetic head is contaminated with the dust and dirt:  Clean the magnetic head with the cleaning kit. The magnetic encoding data is not transmitted or the wrong data is transmitted: ...
  • Page 102 Printer doesn’t operate even if the printing data has been transmitted. Check the following. Printer power off:  Check the power. Turn on the printer power. Check the printer adaptor whether it is connected with a socket and the printer. Bad power adaptor: ...

  • Page 103: Specification

    6. Specification Model SMART-81S SMART-81D Printing Print Type Dye-Sublimation & Retransfer Print Area Edge to Edge Resolution 300dpi Dual Side Printing Option Card Card Feeding Automatic Card Size ISO CR80 Card Thickness 0.8mm ~ 1.6mm Card Type PVC, PET, Composite PVC Printing Speed Monochrome 20sec./card (180 cards/hour)
  • Page 104 <제품 사양 및 인증> 항목 내용 13.56 ㎒ 주파수범위 변조방식 전파형식 채널 2 CH 출력 10 M의 거리에서 47.544 ㎷/M이하 기자재 명칭(모델명): RFID용 무선기기(13.56MHz 주파수 대역) (SMART-81) 인증번호: R-R-IAS-SMART-81 인증 받은 자의 상호: 아이디피(주) 제조년월일: 제조자/제조국가: 아이디피(주) / 한국...

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