idp SMART-81 User Manual page 99

(5) Retransfer film is stuck and does not fall off properly (side of the card)
Non standard card

change the card.
The card surface is uneven or contaminated

with the dust and dirt.
After checking the card, change it to another
card.
Retransfer temperature setting doesn't match

the card.
Raise the retransfer temperature to use
CardPrinterConfig.
Worn-out printer.

Please contact the local supplier.
(6) Retransfer film is stuck and does not fall off properly. (end of the card)
Non standard card.

change the card.
Retransfer setting doesn't match the card.

Change Retransfer condition setting to use
CardPrinterConfig.
Feeding & printer roller contaminated with

the dust and dirt.
Clean roller with Cleaning kit as section 6.1
Worn-out printer.

Please contact the local supplier.
(7) Fail side retransfer due to insufficient Overcoat while retransfer.
Non standard card.

change the card.
The card side surface is uneven or

contaminated with the dust and dirt.
After checking the card, change it to another
card.
Retransfer temperature setting doesn't

match the card.
Figure 102 Printing quality trouble 6
Figure 103 Printing quality trouble 7
Figure 104 Printing quality trouble 8
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