Printing Quality - idp SMART Series User Manual

First of all, check the Error message at LCD display.
Open the top cover and remove the card by LED buttons.
If this problem occurs frequently, check the followings.
 Non-standard cards or bad cards.
Change the cards. You can use only ISO CR-80 card (54mm x 86mm).
 Printer setting is changed or is not proper.
Please contact the local supplier.
 The transfer roller or the printing roller is contaminated with the dust and dirt.
Remove the dust and dirt with the cleaning kit as section 6.1.
 The card surface is contaminated with the dust and dirt.
Check the card surface and remove the dust and dirt and try again. If this problem occurs
again, retry with new card.

6.5. Printing quality

6.5.1. Not printed or wrong colors printed spot.

The card surface is contaminated with the
dust and dirt.
After checking the card, change it to another
card.

The cleaning roller is contaminated with the
dust and dirt.
Check the cleaning roller. If there is much dust,
change the cleaning roller to the new one.

Much dust in the printer.
Clean the inside of the printer with the cleaning kit.
6.5.2. Not printed horizontal line.

The ribbon cartridge is installed improperly.
Check the ribbon cartridge installation state
and whether the ribbon has wrinkles.

The printer head is contaminated with the
dust and dirt.
Figure 103 Printing quality trouble 1
Figure 104 Printing quality trouble 2
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