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Summary of Contents for Polycom RealPresence Experience RPX HD
- Page 1 Polycom RealPresence™ ® Experience (RPX™) HD User Guide Software Version 2.7 September 2010 1725-24606-005/A...
- Page 2 As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
- Page 3 RPX suite, and provides general guidelines for conducting successful meetings. This guide is intended for all users of Polycom RPX HD 400 Series or RPX HD 200 Series solutions.
- Page 4 Polycom RPX HD User Guide...
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Page 5: Table Of Contents
Making and Hanging Up a Point-to-Point Plus Call ..2–18 Using Polycom Conferencing for Outlook ..... 2–20 Joining a Meeting Using Polycom Conferencing for Outlook . - Page 6 Reserving a Polycom RPX Suite ........4–4...
- Page 7 Home Screen with Calendar Button ......2-20 Figure 2-16 Polycom Conferencing for Outlook Screen with Meeting List ..2-21 Figure 2-17 Polycom Conferencing for Outlook Screen with Meeting Details .
- Page 8 Polycom RPX HD User Guide Figure 3-9 Document Camera Controls — Classic UI ..... 3-15 Figure 3-10 Content Screen — Enhanced UI (with PC Button) ....3-16 viii Polycom, Inc.
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Page 9: Introducing The Polycom Rpx Hd
Without any technology in the way, you can focus on the business at hand. Welcome to the world of the Polycom RealPresence Experience High Definition (RPX HD). -
Page 10: Key Features And Benefits
Polycom RPX HD User Guide Key Features and Benefits The key features and benefits of the Polycom RPX solutions include: Feature Benefit High definition Polycom’s Ultimate HD high definition video on large-as-life video displays enables you to experience unprecedented video. - Page 11 All inclusive Polycom RPX suites include all the furnishings, studio lighting, environment acoustic cloud and walls, and electronics. Multiple, flexible room configurations allow you to choose the solution that suits your application.
- Page 12 Polycom RPX HD User Guide 1–4...
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Page 13: Using The Touch Panel
Using the Touch Panel The Touch Panel is your interface to the Polycom RealPresence Experience. It enables you to place video and audio calls, hang up calls, control the audio, and perform other telepresence conferencing tasks. The Touch Panel is located on the main table within easy reach of the center seats at the table. -
Page 14: Accessing The Home Screen
Polycom RPX HD User Guide state. If the response time is consistently longer than this or if you receive no response, contact the Help Desk as described in the Getting Help section on page 2-31. Accessing the Home Screen The first screen you typically see on the Touch Panel is the Start screen:... -
Page 15: Enhanced User Interface
Note that the Home screen you see will differ from the one shown above depending on which Speed Dial buttons your administrator has set up. To access the Home screen from any other screen, simply touch the Polycom button. 2–3... -
Page 16: Classic User Interface
Polycom RPX HD User Guide Classic User Interface The Home screen for the Classic UI provides you with access to the buttons you typically use during a telepresence conference. For example, you can use the Home screen to place speed dial calls, change the volume, and view the call indicators. -
Page 17: Understanding The Touch Panel Indicators
Polycom OTX 300, TPX HD 306M, or ATX 300. — The two center indicators light up when you are connected to a Polycom RPX HD 200 Series or a TPX HD 204M. — Only the center right indicator lights up when you are connected to a traditional (standalone) video conferencing system. -
Page 18: Figure 2-5 Dtmf Touch Pad
Polycom RPX HD User Guide For the RPX HD 200 Series: — Both indicators light up when you are connected to a Polycom RPX HD 200 Series, RPX HD 400 Series, OTX 300, TPX HD 306M, TPX HD 204M, or ATX 300. -
Page 19: Calling With The Enhanced Ui
Use the Meeting Composer feature to first select the sites to call and then place the calls • Use the Polycom Conferencing for Outlook feature to view the available meetings, join a scheduled meeting, and leave a meeting Making and Hanging Up Speed Dial Calls To enable you to speed dial calls, your system administrator must first set up the speed dial numbers for your site. -
Page 20: Speed Dialing Audio Calls
Polycom RPX HD User Guide Speed Dialing Audio Calls To speed dial an audio call when you are using the Enhanced UI: If you are not on the Home screen, touch Polycom. The Home screen for the Enhanced UI appears as shown in... -
Page 21: Making Calls Using Meeting Composer
Using the Touch Panel Making Calls Using Meeting Composer Meeting Composer enables you to easily place calls to multiple sites or to Immersive Telepresence sites (which have more than one codec). You can select the sites you want to call by using manual dial, speed dial, the Local or Global address book, or by searching. -
Page 22: Selecting Sites Using Meeting Composer
After the conference has started, you can add or drop sites from the call. When adding sites, the maximum number you can add is determined by the available resources on the Polycom RMX™. • Refer to the following table for information about the site icons on the Meeting Composer screen. -
Page 23: Selecting A Site Using Manual Dial
Using the Touch Panel Selecting a Site Using Manual Dial To select a site using manual dial: Touch Meeting Composer. Touch Number Pad. The Meeting Composer Number Pad view appears. Figure 2-7 Meeting Composer Number Pad View — Enhanced UI Touch Video or Audio. -
Page 24: Figure 2-8 Meeting Composer Speed Dial View - Enhanced Ui
Polycom RPX HD User Guide To select a site using speed dial: Touch Meeting Composer. Touch Speed Dial. The Meeting Composer Speed Dial view appears. Figure 2-8 Meeting Composer Speed Dial View — Enhanced UI Note that the icons on the Meeting Composer Speed Dial buttons display a right arrow to indicate that using the button will add the site to the Conference List on the right side of the screen. -
Page 25: Selecting A Site Using The Address Book
If your system is not configured to use the Polycom Converged Management Application™ (CMA™), you will not have access to the Global address book. -
Page 26: Selecting A Site Using Search
To access these address books, your system administrator must configure your system accordingly. If your system is not configured to use the Polycom Converged Management Application (CMA), you will not have access to the Global address book. For information about how your system is configured, contact your system administrator. -
Page 27: Figure 2-10 Meeting Composer Search View - Enhanced Ui
Using the Touch Panel Figure 2-10 Meeting Composer Search View — Enhanced UI Touch the Local or the Global address book. Touch Keyboard. A keyboard is displayed on the full screen. Figure 2-11 Full Screen Keyboard — Enhanced UI 2–15... -
Page 28: Making And Hanging Up Calls With Meeting Composer
Making and Hanging Up a Multipoint Call If your system is configured to use the Polycom RMX, you can make a call to multiple sites as well as to telepresence sites. You can select up to 30 sites to dial at once (in any combination of single and multipoint sites). -
Page 29: Figure 2-12 Meeting Composer Conference List For A Multipoint Call
Using the Touch Panel To make and hang up a multipoint call: Ensure that the sites listed in the Conference List include all the sites you want to call: — If you want to delete a site, simply touch that site’s name in the list. —... -
Page 30: Making And Hanging Up A Point-To-Point Plus Call
Polycom RPX HD User Guide Making and Hanging Up a Point-to-Point Plus Call With point-to-point plus, you can make one video call and one audio call at the same time, you can add a video call to an ongoing audio call, or add an audio call to an ongoing video call. -
Page 31: Figure 2-14 Meeting Composer Hang Up Screen For A Point-To-Point Call
Using the Touch Panel Touch Connect. As the sites are connecting, status messages appear at the top of the Conference List. Each message is automatically cleared after five seconds. Once the conference starts, the Conference List displays the video and audio Hang Up buttons as appropriate for the call. -
Page 32: Using Polycom Conferencing For Outlook
Administrator’s Guide for information about how to configure your system for using Polycom Conferencing for Outlook. If you join a meeting using Polycom Conferencing for Outlook, Meeting Composer will be disabled. You cannot use these two features simultaneously. Joining a Meeting Using Polycom Conferencing for Outlook... -
Page 33: Figure 2-16 Polycom Conferencing For Outlook Screen With Meeting List
Once you touch a valid meeting to join, details about that meeting will display on the left side of the screen and the Join Now button will change from gray to green. Figure 2-16 Polycom Conferencing for Outlook Screen with Meeting List 2–21... -
Page 34: Responding To Meeting Reminders
Polycom Conferencing for Outlook Screen with Meeting Details Responding to Meeting Reminders When a meeting is about to start, the Polycom Conferencing for Outlook screen displays a meeting reminder on the right side of the screen. To respond to meeting reminders: •... -
Page 35: Leaving A Meeting Using Polycom Conferencing For Outlook
Using the Touch Panel Figure 2-18 Polycom Conferencing for Outlook Screen with Meeting Reminder Leaving a Meeting Using Polycom Conferencing for Outlook To leave a meeting using Polycom Conferencing for Outlook: >> Touch Leave Meeting. If you select another available meeting, the Join Now button will reappear. -
Page 36: Figure 2-19 Polycom Conferencing For Outlook Screen With Meeting In
Polycom RPX HD User Guide Figure 2-19 Polycom Conferencing for Outlook Screen with Meeting in Progress If you are currently in a meeting but would like to join a different meeting, select the meeting you want to join and touch Join Now. -
Page 37: Calling With The Classic Ui
If you want to add or remove any of the video or audio Speed Dial buttons on your Touch Panel, contact your system administrator. Your system administrator can refer to the Polycom Immersive Telepresence (ITP) Administrator’s Guide for information about how to change the Speed Dial buttons. -
Page 38: Figure 2-20 Home Screen - Classic Ui
Polycom RPX HD User Guide Figure 2-20 Home Screen — Classic UI Touch the video Speed Dial button that corresponds to the site you want to call. For example, if you often call a site in Boston, you might see a Speed Dial button called “Boston”. -
Page 39: Speed Dialing Audio Calls
Using the Touch Panel Speed Dialing Audio Calls To speed dial an audio call when you are using the Classic UI: Touch Audio Dial. The Audio Dial screen for the Classic UI appears. Figure 2-21 Audio Dial Screen — Classic UI Touch the audio Speed Dial button that corresponds to the telephone number you want to call. -
Page 40: Manually Dialing Calls
Polycom RPX HD User Guide Manually Dialing Calls With the Classic UI, you can manually dial both video calls and audio calls. Manually Dialing Video Calls To manually dial a video call when you are using the Classic UI: Touch Video Dial. -
Page 41: Manually Dialing Audio Calls
To hang up a video call: If the Hang Up button is not visible on your screen, touch Polycom. Touch the Hang Up button on the center of the screen. The message “The call has ended” appears on the screen. -
Page 42: Hanging Up Audio Calls
Polycom RPX HD User Guide Hanging Up Audio Calls To hang up an audio call: If the Hang Up button is not visible on your screen, touch Polycom. Touch the Hang Up button on the center of the screen. Answering Calls This section describes how to answer video and audio calls that you receive when in an RPX suite. -
Page 43: Getting Help
Calling the Help Desk When you experience technical difficulties or have a question about the Polycom RPX, you can call the Help Desk. The Help Desk number is configured by the system administrator. If your Help Desk button is not working, contact your system administrator. - Page 44 Polycom RPX HD User Guide To get help: Touch Help Desk. Note that if your system administrator has set up an audio Speed Dial button with the Help Desk number, you can touch that Speed Dial button instead. Touch the larger Help Desk button that appears on the Touch Panel.
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Page 45: Viewing People And Content
Viewing People and Content What can you expect to see on the displays during a telepresence conference in an RPX suite? That depends on whether you have an RPX HD 400 Series or an RPX HD 200 Series, the type of system you are calling at the far end, and whether your call is to one site (point-to-point) or multiple sites (multipoint). - Page 46 Polycom RPX HD User Guide If you make a call between This is what you will see in your RPX an... And a/an... suite... This is what the far end will see... RPX HD RPX HD 200 The entire RPX HD 200 Series suite.
- Page 47 (standalone) right display. The remaining displays are main table. video blank. conferencing system (such as Polycom platforms) RPX HD RPX HD 200 The entire RPX HD 200 Series suite. The entire RPX HD 200 Series suite. 200 Series Series Two seats are shown on each display.
- Page 48 Polycom RPX HD User Guide If you make a call between This is what you will see in your RPX an... And a/an... suite... This is what the far end will see... RPX HD TPX HD 306 The entire TPX HD 306 room. Three The entire RPX suite.
- Page 49 Viewing People and Content If you make a call between This is what you will see in your RPX an... And a/an... suite... This is what the far end will see... RPX HD More than In multipoint calls, what you see and what the far end sees depends on a variety of 400 or 200 one other factors including the number of sites in the call, the types of systems in the call, the...
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Page 50: Viewing Content
Polycom RPX HD User Guide For example, if you call a Polycom TPX HD room from an RPX HD 200 Series suite, the image on the displays in the RPX suite adjusts for the 16:9 TPX HD room. Therefore, this is what you can expect to see on the displays in the RPX... -
Page 51: Accessing The Tabletop Content Monitors
Viewing People and Content Accessing the Tabletop Content Monitors In all RPX suites, there is one tabletop content monitor available for every two seats. To access the tabletop content monitors: Access the content monitors by removing the wooden covers located in the tabletop. -
Page 52: Figure 3-3 Content Screen - Enhanced Ui
Polycom RPX HD User Guide Display the content on your laptop screen, and then do one of the following: — If the laptop is the only content source, touch Content at the top of the Touch Panel screen. — If there is more than one content source: Touch Content at the top of the Touch Panel screen. -
Page 53: Classic User Interface
Viewing People and Content — If the other site in the conference is a TPX HD, the content appears on their tabletop content monitors (if their room is equipped with these), on their auxiliary content monitor (if their room is equipped with one), and on their right display (if they have a TPX HD 306M, Version 2.0 or later, if they have that option enabled, and if the codec connected to the right display is not being used in the call). -
Page 54: People+Content Ip
If you are calling from a remote location and do not have access to a VGA cable, you can use the People+Content IP application to share content on your laptop. To share content with a laptop using People+Content IP: Download the People+Content IP application from the Polycom website. 3–10... -
Page 55: Using A Document Camera
Viewing People and Content Launch the People+Content IP application. The People+Content IP application appears. Figure 3-4 People+Content IP Application Screen Enter the Conferencing System IP Address and Meeting Password, if applicable Click Connect. Touch Start to start sharing content. Figure 3-5 Start Button on People+Content IP Toolbar Touch Zoom to zoom in on an area of your content. -
Page 56: Enhanced User Interface
Polycom RPX HD User Guide Enhanced User Interface To view content with a document camera when you are using the Enhanced UI: Touch Content at the top of the Touch Panel screen. (You will see this button only if there is a document camera connected to the system.) -
Page 57: Figure 3-8 Document Camera Spotlight Location On Main Table
Viewing People and Content Dark Room Minimum Projected Area Projected Light Area Approx. 1.5” x 1.75” for 22” x 26” Here Projected Light Area Projected Light Area for 8.5” x 11” Here for 11” x 17” Here Rear Wall Figure 3-8 Document Camera Spotlight Location on Main Table Place your document on the main table. -
Page 58: Classic User Interface
Polycom RPX HD User Guide — If the other site in the conference uses traditional (standalone) video conferencing equipment, the document appears on their content monitor. If the site has only one display, the document appears on that display. Use the Document Camera controls as needed: —... -
Page 59: Using An Integrated Pc
Viewing People and Content — If the other site in the conference is a TPX HD, the content appears on their tabletop content monitors (if their room is equipped with these), on their auxiliary content monitor (if their room is equipped with one), and on their right display (if they have a TPX HD 306M, Version 2.0 or later, if they have that option enabled, and if the codec connected to the right display is not being used in the call). - Page 60 Polycom RPX HD User Guide The Content screen for the Enhanced UI appears. Figure 3-10 Content Screen — Enhanced UI (with PC Button) Touch The following then occurs: — The color of the PC button changes to yellow. — If there are tabletop content monitors in the room, the content appears on all of those content monitors.
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Page 61: Classic User Interface
Viewing People and Content Classic User Interface To view content with an integrated PC when you are using the Classic UI: Display the content on the PC screen, and then touch PC on the Touch Panel. The following then occurs: —... - Page 62 Polycom RPX HD User Guide 3–18...
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Page 63: Conducting Successful Meetings
Conducting Successful Meetings Conducting a successful meeting in a Polycom RPX suite is easy. Because you don’t have to manage cameras, microphones, speakers, remote controls, and other equipment, you can be free to concentrate on making your meeting as effective as possible. -
Page 64: Audio Tips
Polycom RPX HD User Guide Here are some tips to achieve the best video in your Polycom RPX suite: • The cameras in Polycom RPX suites can capture images up to the end of each table and are designed for participants that are seated. Therefore, if you are seated at any of the tables, you are visible onscreen. -
Page 65: Meeting Coordinator Tips
• Arrive early to ensure that the Polycom RPX suite is ready to go and, if any room adjustments are necessary, they can be made prior to the meeting. •... -
Page 66: Reserving A Polycom Rpx Suite
Polycom RPX HD User Guide Reserving a Polycom RPX Suite In some organizations, you can use a Polycom RPX suite at any time, whereas at other organizations, you must reserve the room. When reserving an RPX suite, keep these guidelines in mind: •... - Page 68 Polycom Worldwide Headquarters 4750 Willow Road, Pleasanton, CA 94588 1.800.POLYCOM or +1.925.924.6000 www.polycom.com...
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