NEC Aspire Manual page 191

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The system allows the following types of transfers:
Automatic On-Hook Transfer Operation
With Automatic On-Hook Transfer, a Transfer goes through as soon as the transferring user hangs
up. For example, extension 304 can answer a trunk, press HOLD, dial 305 and hang up. The system
extends the call to extension 305. Without Automatic On-Hook Transfer, the call would stay on
Hold at extension 304 when the user hangs up. To extend the call, the user at extension 304 would
have to press CONF or a Transfer function key before hanging up.
Each method has advantages. Automatic On-Hook Transfer makes transferring calls easier. However,
users have to be more aware of how they handle their calls on Hold. Without Automatic On-Hook
Transfer, extending a call becomes a two-step operation - but separate from placing calls on Hold.
Prevent Recall of Transferred Call
The Class of Service program has an option that will allow you to prevent a Transferred call from
recalling the originating extension if the call is not answered.
Transfer Call into Conference/Existing Call
This feature allows either a keyset or single line telephone user with Barge In capability the ability
to transfer a call into an existing call. This call can be a 2-party call, a Conference call, or a Barge In
Conference. The system allows Intercom, analog trunk, ISDN trunk and H.323 trunk calls to be
transferred into a Conference call. This would allow, for example, an attendant to locate co-workers
and then transfer them into an existing telephone meeting. There is no need for the attendant to
locate all the parties at the same time and sequentially add them into the Conference.
This feature is not supported across a network or with S-Bus ports (this includes transferring an S-
Bus call into a conference or transferring a call into a conference which includes an S-Bus port).
Transfer to Trunk Ring Group Available
Depending on your software version, it is possible to transfer a DID or trunk call to the trunk's
deÞned ring group (deÞned in Program 22-05-01 : Incoming Trunk Ring Group Assignment).
The trunk will then ring the deÞned extensions for the ring group.
This also allows the transferred call to ring over the External Paging (Program 31-05 : Universal
Night Answer/Ring Over Page) so that an employee can answer the call from any available phone.
To enable this feature, the system has a program option, Program 11-15-09 : Service Code Setup
Administrative (for Special Access) - Transfer to Trunk Ring Group Code. When a call is trans-
ferred using this service code, it's transferred to the ring group destination for that incoming trunk.
For example, trunk 2 is in Ring Group 4. When the call is transferred using this service code, the
trunk will ring all extensions programmed for Ring Group 4 or ring the External Paging Group for
Ring Group 4, depending on how the system is programmed.
Program 22-04-01 : Extension Ring Group Assignment and Program 22-05-01 : Incoming
Trunk Ring Group Assignment must be programmed to allow an extension access to the ring
groups. If the call is not answered, it can overßow to the destination deÞned in Program 22-08-01 :
DIL/IRG No Answer Destination.
Product Description
Screened Transfer
The transferring user announces the call to the destination before hanging up
Unscreened Transfer
The transferring party extends the call without an announcement.
Extension (Department) Groups Transfer
The Transferring party sends the call to a Department instead of an extension.
Transfer Without Holding
A user presses a busy line key and waits for the call to complete. The system automatically
sends them the call when the internal caller hangs up.
Section 3: Features
183
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