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1. The Basics
2. The Components
3. Features
5. Specifications and
Parts List
Product Description

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   Summary of Contents for NEC Aspire

  • Page 1: Product Description

    1. The Basics 2. The Components 3. Features 5. Specifications and Parts List Product Description...

  • Page 2

    No representation is made that this manual is complete or accurate in all respects and NEC America, Inc. shall not be liable for any errors or omissions. In no event shall NEC America, Inc. be liable for any incidental or consequential damages in connection with the use of this manual.

  • Page 3: Table Of Contents

    Table of Contents Section 1: The Basics ..........1 Section 2: Components .

  • Page 4

    Table of Contents Central Office Calls, Placing ........46 Class of Service.

  • Page 5

    Table of Contents Hotline, External ..........79 InDepth and inDepth+ .

  • Page 6

    Table of Contents Room Monitor........... 105 Save Number Dialed .

  • Page 7: Section 1: The Basics

    IP network. The signals travel through the IP network but do not “go through” the switch as they do in traditional tele- phony. The fact that Aspire can function in and support a “hybrid” network with traditional digital/analog switching, IP/TDM/IP switching and pure peer-to-peer...

  • Page 8

    Single cable termination to the desktop Reduced brick and mortar expenses by deploying main office features to remote personnel. Node-to-Node Peer-to-Peer IP Connectivity In LAN The Aspire unit assists in the call setup process and provides the Aspire full range of Aspire Cabinet telephony features.

  • Page 9

    Section 1: The Basics Elegant Sopisticated Design Aspire’s Voice over IP(VoIP) capability allows you to place voice calls over the data network . VoIP reduces long distance charges by using IP to connect multiple office locations and telecommuters. Remote workers also have access to main office features,such as voice mail,allowing offices to operate as a single unit.

  • Page 10

    Section 1: The Basics Aspire Versatility Feature List Usability Serviceability Scalability • Toll Restriction • Built-in Headset Jack • On-line Programming • Application Processors • User Programming • Call Coverage Keys • Remote Programming • IP Keysets • Walking Class of Service •...

  • Page 11: Section 2: Components

    Section 2: Components Section 2: Components The Telephones Make a note. . . For your convenience. . . there is a Parts List located at the end of this guide. You should find this list helpful when selecting system equipment. More detailed tools are also available — ask your Account Representative for the specifics.

  • Page 12

    Section 2: Components 34-Button Display Telephone — P/Ns 0890045 & 0890046 The 34-Button Display Telephone has a 3-line, 24-character dis- play with four interactive soft keys for intuitive feature access. In addition, the 34-Button Display Telephone has 24 user-program- mable function keys (with Dual LEDs) for one-button access to co-workers, features and outside lines.

  • Page 13

    CTU Adapter: Cordless Telephone — P/N 730082 The Aspire System supports a Cordless Telephone. The DTR-4R-1 Cordless II (P/N 730082) is a 900 MHz spread-spectrum digital cordless telephone that pro- vides mobility, flexibility and convenience for those who spend much of the workday away from their desk.

  • Page 14: Keyset Adapters

    Provides the ability to communicate through a LAN which is connected to a 16VOIPU or 8SHUBU PCB. The 16VOIPU or 8SHUBU PCB is required in order to communicate with non-VoIP Aspire phones, as well as to place or receive outside calls.

  • Page 15

    Section 2: Components The following chart indicates if there are restrictions when combining certain adapters. Select the adapter in the column and then select the adapter in the row to see if there are any restrictions. For example, using an APA and APR adapter refers you to restriction 3 (only one voice path provided - adapters can not be used together).

  • Page 16: Other Station Equipment

    Section 2: Components Other Station Equipment SLT Adapter — P/N 0891026 The SLT Adapter converts a digital port from an ESIU PCB into an analog port which can be used for connecting on-premise 2500 type single line devices (i.e., telephones, fax machines, modems, etc.) and to telco OL13B/C OPX circuits.

  • Page 17: Common Equipment

    You should plug a Digital Station Card into the first universal slot. Central Processing Unit (NTCPU) PCB — P/Ns 0891002 & 0891038 The NTCPU controls all the functions and operations of the Aspire system using the system software loaded into the NTCPU memory. One 32-bit NTCPU PCB must be installed in the CPU slot in the Main Cabinet.

  • Page 18

    The 64-port basic CPU (P/N 0891002), with the basic factory-installed PAL chip, provides: 64 ports maximum for trunks and extensions 64 ports maximum for the NEC Wireless 2.4 GHz and IP Phones 256 virtual extensions Supports the 4VOIPU PCB and 4VOIPDB...

  • Page 19

    Each system cabinet must have at least one power supply installed. In order to determine if a second power supply is required, refer to the load factor charts located in Section 2 of the Aspire Hardware Manual (P/N 0893100). Note: One power supply can provide power to 64 analog or digital tele- phones.

  • Page 20

    Section 2: Components KSU Expansion Set — P/N 0891001 This set is required to connect a second cabinet, allowing expansion from an 8 slot to a 16 slot system. It consists of an EXIFU PCB, EXIFU Cable and Joint Plate. 19”...

  • Page 21: Trunk Pcbs

    Section 2: Components Trunk PCBs 4 CO Loop Start Trunk Card (4COIU-LS1) — P/N 0891005 There are two different types of the COIU PCB. One providing ground start trunks - the other is for loop start trunks only. The 4COIU-LS1 PCB provides: 4 analog loop start line/trunk circuits - no ground start is provided 4 trunk status LEDs 4 Caller ID Circuits...

  • Page 22

    Section 2: Components 4 CO Loop Start/Ground Start Trunk Card (4COIU-LG1) — P/N 0891029 There are two different types of the COIU PCB. One providing ground start trunks - the other is for loop start trunks only. The 4COIU-LG1 PCB provides: 4 analog ground start / loop start trunk circuits 4 trunk status LEDs 4 Caller ID Circuits...

  • Page 23

    Section 2: Components T1/PRI Interface Card (1PRIU) — P/N 0891009 For T1 and ISDN Primary Rate Interface (PRI) applications, install a T1/PRI Interface PCB. This PCB has a single 24-channel 64Kb/s digital signal circuit which can be configured for either T1 trunks or PRI. Each PCB connects to the network via an NTI Network Termination.

  • Page 24

    The trunk circuit can be connected to either an ISDN trunk or ISDN telephone set, depending on the SW102 through SW202 switch settings. When used for S-Bus, a maximum of 8 ISDN terminals can be connected to each circuit. Two ISDN telephone circuits (1-2) are supplied with DC power from the Aspire system. Product Description...

  • Page 25

    The first 4 ISDN telephone circuits (1-4) are supplied with DC power from the Aspire system. If the last four circuits (5-8) are to be used for S-Bus, they must use ISDN telephone sets which provide their own local power supply as the system does not provide DC power to these circuits.

  • Page 26: Station Pcbs

    Section 2: Components Station PCBs 16 Aspire Digital Card (16ESIU) — P/N 0891014 The 16ESIU PCB provides: 16 digital extension circuits (used for digital telephones, DSS consoles, 1SLTAD adapters, 2PGDAD adapters) 4 extension status LEDs (each LED indicates status for 4 extensions - BL1 used for ports 1-4, BL2 for ports 5-8, BL3 for ports 9-12, and BL4 for ports 13-16).

  • Page 27: Optional Feature Equipment

    AspireMail Plus is a fully integrated, PCB-based “in-skin” Voice Mail with Automated Attendant. Its robust feature set rivals the capabilities of stand- alone products on a single, plug-in PCB. Using an on-board hard disk, Aspire- Mail Plus provides 4 voice mail ports, 1000 mailboxes, and 160 hours of mes- sage storage.

  • Page 28

    Section 2: Components 4 Port AspireMail Plus Expansion Daughter Board (4VMDB) — P/N 0891034 The 4 Port AspireMail Plus Expansion Daughter Board (P/N 0891034) adds an additional 4 voice mail ports to AspireMail Plus (for a total of 8 ports). There is a maximum 1 daughter board per AspireMail PCB. 2 Port AspireMail (2FMSU) —...

  • Page 29

    PCM signal format and connects to the PCM time division switch. The 4VOIPU PCB is required in order for IP telephones to communicate with non-VoIP Aspire phones, as well as to place or receive outside calls.

  • Page 30

    The 16VOIPU PCB, which is required in order for IP telephones to com- municate with non-VoIP Aspire phones, as well as to place or receive out- side calls, must be connected to either an external switching hub or to the 8SHUBU PCB.

  • Page 31

    One-Touch (Personal Speed Dial) keys and 15 additional fixed feature keys. The 34-Button Aspire IPhone has a built-in speakerphone and can accept optional adapters. You can also assign 110-Button DSS Consoles or connect 24-Button DLS Consoles to these phones, but they must be on site (not networked).

  • Page 32: Optional Equipment

    Hold, Transfer, Call Forward and Conference will not be available in the IP address call mode but in the phone number dial mode only AC Adapter (AC-R) — P/N 780109 The AC Adapter is required for the IP adapter or Aspire IPhone if external power is needed. Also required for APR and CTU optional keyset adapters.

  • Page 33: Section 3: Features

    Section 3: Features Section 3: Features Abbreviated Dialing Aspire • Available • 2000 bins available (0000-1999) for Common and Group Abbreviated Dialing. Up to 64 Abbreviated Dialing Groups available. Description Abbreviated Dialing gives an extension user quick access to frequently called numbers. This saves time, for example, when calling a client with whom they deal often.

  • Page 34: Account Codes

    Section 3: Features Account Codes Aspire • Available. Description Account Codes are user-dialed codes that help the system administrator categorize and/or restrict trunk calls. The system has three types of Account Codes: Optional Account Codes Optional Account Codes allow a user to enter an Account Code while placing a trunk call or anytime while on a call.

  • Page 35: Alarm

    Note: If a user enters *12345*203 926 5400*67890*, if the Last Number Redial feature is used, the sys- tem dials the number as 203 926 5400*67890*. The *67890* is not treated as an Account Code. Alarm Aspire • Available Description Alarm lets a keyset extension work like an Alarm clock.

  • Page 36: Analog Communications Interface (aci)

    Section 3: Features Analog Communications Interface (ACI) Aspire • Available - 96 ACI software ports (48 PGDAD modules max. when used for ACI ports) and 16 ACI Department Groups. Description The Analog Communications Interface (ACI) feature uses a PGDAD module to provide four analog ports (with associated relays) for Music on Hold, External Paging or auxiliary devices such as tape recorders and loud bells.

  • Page 37

    Section 3: Features By using Department Calling, you can arrange multiple tape recorders into a pool. When an extension user dials the Department Group pilot number, they reach the first available tape recorder in the pool. The relays in the PGDAD module can optionally control customer-provided external ringers (loud bells) and buzzers.

  • Page 38: Attendant Call Queuing

    Section 3: Features Attendant Call Queuing Aspire • Available Description Attendant extensions can have up to 32 incoming calls queued before additional callers hear busy tone. This helps minimize call congestion in systems that use the attendant as the overflow destina- tion for unanswered calls.

  • Page 39

    Section 3: Features Automatic Call Distribution operation is further enhanced by: ACD Call Queuing When all agents in an ACD Group are unavailable, an incoming call will queue and cause the Queue Status Display to occur on the ACD Group Supervisor’s display. The display helps the supervisor keep track of the traffic load within their group.

  • Page 40

    Section 3: Features Flexible Time Schedules An ACD Work Schedule lets you divide a day into segments (called Work Periods) for sched- uling the activity in your ACD Groups. You can set up four distinct Work Schedules, with up to eight Work Periods in each Work Schedule. Each day of the week has one Work Schedule, but different days can share the same schedule.

  • Page 41

    Section 3: Features Traffic Management Reports The system provides comprehensive Traffic Management (TMS) Reports that help when ana- lyzing ACD traffic, system usage and calling patterns. Refer to the Traffic Management fea- ture for more information. The TMS report is in five sections: - Trunk Calls Sorted by Extension - Trunk Calls Sorted by Trunk - ACD Calls Sorted by Agent...

  • Page 42: Automatic Route Selection

    ACD group with that ACD group as the overflow.) For more on Automatic Call Distribution, refer to the ACD Manual (P/N TBD). Automatic Route Selection Aspire • Available Description Automatic Route Selection (ARS) provides call routing and call restriction based on the digits a user dials.

  • Page 43: Background Music

    Section 3: Features Background Music Aspire • Available Description Background Music (BGM) sends music from a customer-provided music source to speakers in key- sets. If an extension user activates it, BGM plays whenever the user’s extension is idle. Barge In Aspire •...

  • Page 44: Call Coverage

    Please refer to the for information Multiple Directory Numbers / Call Coverage (page 90) on this feature. Call Forwarding Aspire • Available Description Call Forwarding permits an extension user to redirect their calls to another extension. Call Forward- ing ensures that the user’s calls are covered when they are away from their work area. The types of...

  • Page 45: Call Forwarding, Fixed

    Section 3: Features Call Forwarding, Fixed Aspire • Available Description Fixed Call Forwarding is a type of forwarding that is permanently in force at an extension. Calls to an extension with Fixed Call Forwarding enabled automatically reroute - without any user action. Unlike normal Call Forwarding (which is turned on and off by extension users), Fixed Call Forwarding is set by the administrator in system programming.

  • Page 46: Call Forwarding, Off-premise

    Section 3: Features Call Forwarding, Off-Premise Aspire • Available • DSL sets can be used. Description Off-Premise (OPX) Call Forwarding allows an extension user to forward their calls to an off-site loca- tion. By enabling OPX Call Forwarding, the user can stay in touch by having the system forward their calls while they are away from the office.

  • Page 47: Call Forwarding With Follow Me

    Section 3: Features Call Forwarding with Follow Me Aspire • Available Description While at a co-worker’s desk, a user can have Call Forwarding with Follow Me redirect their calls to the co-worker’s extension. This helps an employee who gets detained at a co-worker’s desk longer than expected.

  • Page 48: Call Redirect

    Section 3: Features Call Redirect Aspire • Available Description Call Redirect allows a keyset user to transfer a call to a pre-defined destination (such as an operator, voice mail, or another extension) without answering the call. This can be useful if you are on a call and another rings in to your extension.

  • Page 49: Call Waiting / Camp On

    Section 3: Features Call Waiting / Camp On Aspire • Available Description With Call Waiting, an extension user may call a busy extension and wait in line (Camp-On) without hanging up. When the user Camps-On, the system signals the busy extension with two beeps indi- cating the waiting call.

  • Page 50: Caller Id

    Section 3: Features Caller ID Aspire • Available. Description Caller ID allows a display keyset to show an incoming caller’s telephone number (called the Direc- tory Number or DN) and optional name. The Caller ID information is available as a post-answer or pre-answer display.

  • Page 51: Central Office Calls, Answering

    Hardware Considerations Caller ID is provided by the NTCPU. The DSP daughter board, which plugs onto the NTCPU, can provide additional resources for Caller ID if needed. Central Office Calls, Answering Aspire • Available - 200 trunks. Description The system provides flexible routing of incoming CO (trunks) calls to meet the exact site require- ments.

  • Page 52: Central Office Calls, Placing

    Section 3: Features Central Office Calls, Placing Aspire • Available - 200 trunks. Description The system provides flexibility in the way each extension user can place outgoing trunk calls. This lets you customize the call placing options to meet site requirements and each individual’s needs. A user can place a call by: Pressing Line Keys or “Loop Keys”...

  • Page 53

    Section 3: Features Class of Service Options (Administrator Level), Program 20-07 Default This option. . . Is used with . . . Ext. 301 & Other Extensions Manual Night Service Enabled Night Service Enabled Disabled Changing the Music on Hold Tone Music on Hold Enabled Disabled...

  • Page 54

    Section 3: Features Class of Service Options (Outgoing Call Service), Program 20-08 Default This option . . . Is used with . . . Ext. 301 & Other Extensions Repeat Redial Repeat Redial Enabled Enabled Toll Restriction Dial Block Toll Restriction Disabled Disabled Hotline/Extension Ringdown...

  • Page 55

    Section 3: Features Class of Service Options (Outgoing Call Service), Program 20-09 Default This option . . . Is used with . . . Ext. 301 & Other Extensions Second Call for DID/ DISA/ DIL/ E&M Central Office Calls Answering Disabled Disabled Caller ID Display...

  • Page 56

    Section 3: Features Class of Service Options (Answer Service), Program 20-11 Default This option . . . Is used with . . . Ext. 301 & Other Extensions Call Forward Immediately Call Forwarding Enabled Enabled Call Forward When Busy Call Forwarding Enabled Enabled Call Forwarding When Unanswered...

  • Page 57

    Section 3: Features Class of Service Options (Supplementary Service), Program 20-13 Default This option . . . Is used with . . . Ext. 301 & Other Extensions Long Conversation Alarm Warning Tone for Long Conversation Disabled Disabled Long Conversation Cutoff (Incoming) Warning Tone for Long Conversation Disabled Disabled...

  • Page 58

    Section 3: Features Class of Service Options (Supplementary Service), Program 20-13 Default This option . . . Is used with . . . Ext. 301 & Other Extensions Transmission is cut when made privacy release Tandem Trunking Disabled Disabled during trunk to trunk transfer. Group Listen Group Listen Enabled...

  • Page 59

    Section 3: Features Class of Service Options (DISA/E&M Service), Program 20-14 Default This option . . . Is used with . . . Ext. 301 & Other Extensions First Digit Absorption Tie Lines Disabled Disabled Trunk Group Routing/ARS Access Trunk Group Routing Disabled Disabled Automatic Route Selection...

  • Page 60: Computer Telephony Integration (cti) Applications

    Section 3: Features Computer Telephony Integration (CTI) Applications Aspire • Available Description Computer Telephony Integration (CTI) applications automate your office with TAPI compatibility and external PC control. CTI puts your telephone system on the cutting edge of modern office pro-...

  • Page 61: Conference

    Section 3: Features Conference Aspire • NTCPU provides 2 blocks of 32 conference circuits, allowing each block to have any number of internal or external parties conferenced up to the block’s limit of 32. Description Conference lets an extension user add additional inside and outside callers to their conversation. With Conference, a user may set up a multiple-party telephone meeting without leaving the office.

  • Page 62: Conference, Voice Call/privacy Release

    Section 3: Features Conference, Voice Call/Privacy Release Aspire • Available. NTCPU provides 2 blocks of 32 conference circuits, allowing each block to have any number of internal or external parties conferenced up to the block’s limit of 32. Description Voice Call Conference lets extension user’s in the same work area join in a trunk Conference. To initiate a Voice Call Conference, an extension user just presses the Voice Call Conference key and tells their co-workers to join the call.

  • Page 63: Continued Dialing

    Section 3: Features Continued Dialing Aspire • Available Description Continued Dialing allows an extension user to dial a call, wait for the called party to answer and then dial additional digits. This helps users that need services like Voice Mail, automatic banking and Other Common Carriers (OCCs).

  • Page 64: Department Calling

    Section 3: Features Department Calling Aspire • Available Description With Department Calling, an extension user can call an idle extension within a preprogrammed Department Group by dialing the group’s pilot number. The call would ring the first available extension in the group. For example, this would let a caller dial the Sales department just by know- ing the Sales department’s pilot number.

  • Page 65: Department Step Calling

    The system prevents hunting to a Department Group extension if it is: Busy on a call In Do Not Disturb Department Step Calling Aspire • Available Description After calling a busy Department Calling Group member, an extension user can have Department Step Calling quickly call another member in the group.

  • Page 66: Dial Number Preview

    Section 3: Features Dial Number Preview Aspire • Available Description Dialing Number Preview lets a display keyset user dial and review a number before the system dials it out. Dialing Number Preview helps the user avoid dialing errors. Dial Pad Confirmation Tone Aspire •...

  • Page 67: Dial Tone Detection

    Section 3: Features Dial Tone Detection Aspire • Available • Allocating CDTU circuits for Dial Tone Detection is required. • Tone Detection Setup is available. • The Next Trunk in Rotary if No Dial Tone option is available. Description If a trunk has Dial Tone Detection enabled, the system monitors for dial tone from the telco or PBX when a user places a call on that trunk.

  • Page 68: Direct Inward Dialing (did)

    301-556. The Aspire system has 2000 DID Translation Table entries that you can allocate among the 20 DID Transla- tion Tables. There is one translation made in each entry. For a simple installation, you can put all 2000 entries in the same table.

  • Page 69

    Section 3: Features DID Routing Through the VRS DID calls can optionally route through the VRS. The DID caller hears an initial Automated Atten- dant Greeting explaining their dialing options. If the caller misdials, they can hear a second greet- ing with additional instructions.

  • Page 70: Direct Inward Line (dil)

    A busy tone is received A reorder tone is received When ordering DID service, provide the telco with the following information: Direct Inward Line (DIL) Aspire • Available - 200 trunks and 64 Department Groups. Description A Direct Inward Line (DIL) is a trunk that rings an extension, virtual extension or Department Group directly.

  • Page 71: Direct Inward System Access (disa)

    Section 3: Features Direct Inward System Access (DISA) Aspire • Available - 15 users, 15 DISA Classes of Service and 200 trunks. Description DISA permits outside callers to directly dial system extensions, trunks and selected features. This could help an employee away from the office that wants to directly dial co-workers or use the com- pany’s trunks for long distance calls.

  • Page 72

    Section 3: Features Paging Internal and External Paging may be available to DISA callers. This allows co-workers in adjacent facilities, for example, to broadcast announcements to each other. Direct Trunk Access DISA callers may be able to select a specific trunk for outgoing calls through the system. To directly access a trunk, the user dials Service Code #9 followed by the trunk’s number (e.g., 001).

  • Page 73: Direct Station Selection (dss) Console

    Section 3: Features Direct Station Selection (DSS) Console Aspire • Available • 32 110-Button DSS consoles maximum • 256 24-Button DLS Consoles maximum (1 per extension) Description The DSS Consoles (110-Button: P/N 0890051 or 0890052; 24-Button: P/N 0890053 or 0890054) gives a keyset user a Busy Lamp Field (BLF) and one-button access to extensions, trunks and system features.

  • Page 74: Directed Call Pickup

    Section 3: Features Directed Call Pickup Aspire • Available Description Directed Call Pickup permits an extension user to intercept a call ringing another extension. This allows a user to conveniently answer a co-worker’s call from their own telephone. With Directed Call Pickup, an extension user can pick up: Trunk calls (i.e., Ring Group calls)

  • Page 75: Distinctive Ringing, Tones And Flash Patterns

    Section 3: Features Distinctive Ringing, Tones and Flash Patterns Aspire • Available Description Distinctive Ringing, Tones and Flash Patterns provide extension users with audible and visual call status signals. This lets users tell the types of calls by listening to the ringing/tones and watching the keys.

  • Page 76: Door Box

    Section 3: Features Door Box Aspire • Available - eight Door Boxes and six Chime Tones. Description The Door Box is a self-contained Intercom unit typically used to monitor an entrance door. A visi- tor at the door can press the Door Box call button (like a door bell). The Door Box then sends chime tones to all extensions programmed to receive chimes.

  • Page 77: E911 Compatibility

    Section 3: Features E911 Compatibility Aspire • Available Description E911 Compatibility ensures that emergency calls always get through. If an emergency occurs, a user simply goes to any phone, lifts the handset and dials 911. The system’s built-in E911 compati- bility places the emergency call even if the user forgets to dial an access code or press a line key.

  • Page 78: External Alarm Sensors

    Section 3: Features External Alarm Sensors Aspire • This is a future item and is not currently available. Description This is a future item and is not currently available. Flash Aspire • Available Description Flash allows an extension user to access certain CO and PBX features by interrupting trunk loop current.

  • Page 79: Flexible System Numbering

    Section 3: Features Flexible System Numbering Aspire • Available Description Flexible System Numbering lets you reassign the system’s port-to-extension assignments. This allows an employee to retain their extension number if they move to a different office. In addition, factory technicians can make comprehensive changes to your system’s number plan.

  • Page 80: Group Call Pickup

    Section 3: Features Group Call Pickup Aspire • Available - 64 Call Pickup Groups. Description Group Call Pickup allows an extension user to answer a call ringing an extension in a Pickup Group. This permits co-workers in the same work area to easily answer each other’s calls. The user can intercept the ringing call by dialing a code or pressing a programmed Group Call Pickup key.

  • Page 81: Handsfree And Monitor

    Section 3: Features Handsfree and Monitor Aspire • Available Description Handsfree allows a keyset user to process calls using the speaker and microphone in the telephone (instead of the handset). Handsfree is a convenience for workers who don’t have a free hand to pick up the handset.

  • Page 82: Headset Operation

    Section 3: Features Headset Operation Aspire • Available Description A keyset user can utilize a customer-provided headset in place of the handset. Like using Hands- free, using the headset frees up the user’s hands for other work. However, Headset Operation pro- vides privacy not available from Handsfree.

  • Page 83: Hold

    Section 3: Features Hold Aspire • Available Description Hold lets an extension user put a call in a temporary waiting state. The caller on Hold hears silence or Music on Hold, not conversation in the extension user’s work area. While the call waits on Hold, the extension user may process calls or use a system feature.

  • Page 84: Hotel/motel

    Section 3: Features Hotel/Motel Aspire • Not Available - Future Item Description The system can provide comprehensive hotel/motel services in addition to the features normally available to business users. Hotel/Motel features include: Do Not Disturb A guest can enable and disable Do Not Disturb for their room telephone. In addition, a hotel/motel employee with a keyset can enable and disable Do Not Disturb for a specific room telephone.

  • Page 85: Hotline

    Section 3: Features Hotline Aspire • Available- 512 Internal Hotline extensions. Description Hotline gives a keyset user one-button calling and Transfer to another extension (the Hotline part- ner). Hotline helps co-workers that work closely together. The Hotline partners can call or Transfer calls to each other just by pressing a single key.

  • Page 86: Indepth And Indepth

    The inDepth and inDepth+ programs (P/N 94139Vx.xx) are Windows-based Management Information Systems that work in conjunction with the built in Aspire ACD. These ACD/MIS systems enhance the sys- tem ACD with real time statistics and reports on ACD group traffic patterns and usage. Communicating through the Open Architecture Interface (OAI), inDepth and inDepth+ are an extensive set of user-config-...

  • Page 87: Intercom

    Section 3: Features Intercom Aspire • Available Description Intercom gives extension users access to other extensions. This provides the system with complete internal calling capability. Handsfree Answerback/Forced Intercom Ringing Handsfree Answerback permits an extension user to respond to a voice-announced Intercom call by speaking toward the phone, without lifting the handset.

  • Page 88: Isdn Compatibility

    ISDN is an emerging technology on the leading edge of international digital communication’s net- working. Always check with your NEC America Technical Service Representative before setting up your ISDN application. Working together will ensure maximum compatibility and reliable ISDN performance.

  • Page 89

    Section 3: Features When installed, the T1/PRI Interface PCB uses the first block of 24 consecutive trunks. For example, if you have an 8COIU PCB installed for trunks 1-8, the T1/PRI Interface PCB will automatically use trunks 9-32. If you have 8COIU PCBs installed for trunks 1-8 and 17-24, the T1/PRI PCB will use trunks 25-48.

  • Page 90: Last Number Redial

    SETUP message and the SPID setup. Depending on the system programming, this can allow DID calls to be received on BRI trunks and direct them according to the DID Translation Table (Program 22-11-03). Last Number Redial Aspire • Available Description Last Number Redial allows an extension user to quickly redial the last number dialed.

  • Page 91: Line Preference

    Section 3: Features Line Preference Aspire • Available Description Line Preference determines how a keyset user places and answers calls. There are two types of Line Preference: Incoming Line Preference and Outgoing Line Preference. Incoming Line Preference Incoming Line Preference establishes how a keyset user answers calls. When a call rings the keyset, lifting the handset answers either the ringing call (for Ringing Line Preference) or seizes an idle line (for Idle Line Preference).

  • Page 92: Long Conversation Cutoff

    Section 3: Features Long Conversation Cutoff Aspire • Available Description For incoming and outgoing central office calls, each trunk can be programmed to disconnect after a defined length of time. The timer begins when the trunk is seized and disconnects the call after the timer expires.

  • Page 93: Meet Me Conference

    LOOP KEY” if the user presses a loop key when there are additional calls waiting. Meet Me Conference Aspire • NTCPU provides 2 blocks of 32 conference circuits, allowing each block to have any number of internal or external par- ties conferenced up to the block’s limit of 32.

  • Page 94: Meet Me Paging Transfer

    Section 3: Features Meet Me Paging Transfer Aspire • Available Description If a user wants to Transfer a call to a co-worker but they don’t know where the co-worker is, they can use Meet Me Paging Transfer. With Meet Me Paging Transfer, the user can Page the co-worker and have the call automatically Transfer when the co-worker answers the Page.

  • Page 95: Message Waiting

    Section 3: Features Message Waiting Aspire • Available Description An extension user can leave a Message Waiting indication at a busy or unanswered extension requesting a return call. The indication is a flashing MW lamp at the called extension and a steadily lit MW lamp on the calling extension.

  • Page 96: Microphone Cutoff

    The VRS announcement does not work when telephones have the following features set: 1. Outgoing Trunk Line Preference 2. Hot Line (Internal) 3. Hot Line (External) Microphone Cutoff Aspire • Available Description Microphone Cutoff lets a keyset user turn off their phone’s handsfree or handset microphone at any time.

  • Page 97

    Section 3: Features If the covered extension is busy and they receive a second call, the covering extension’s Call Cover- age key will flash. The user just presses the flashing key to pick up the call. The Call Coverage keys follow the extension’s Do Not Disturb and Off-Hook Signaling program- ming.

  • Page 98: Music On Hold

    Composers, Authors and Publishers (ASCAP) or other similar organizations, if radio, television broadcasts or music other than material not in the public domain are transmitted through the Music on Hold feature of telecommunications systems. NEC America hereby disclaims any lia- bility arising out of the failure to obtain such a license.

  • Page 99: Networking

    Data tables in the system program define the routing for each extension in each network node. These tables are easily customized to meet the requirements of each networking configuration. For additional information on Networking, refer to the Aspire Networking Guide (P/N TBD).

  • Page 100: Off Hook Signaling

    Automatic Night Service The system will allow or deny Automatic Night Service based on the extension’s class of service pro- gramming. If allowed, the calls will then route according to the service patterns programmed. Off Hook Signaling Aspire • Available Description When a user calls an extension busy on a call, they can send an off hook signal through the handset and through the telephone’s speaker indicating they are trying to get through.

  • Page 101

    Section 3: Features Automatic Signaling Calling a busy extension automatically initiates Off Hook Signaling. This option is useful to receptionists, operators and others that must quickly process calls. This is set in the called extension’s Class of Service. Manual Signaling After reaching a busy extension, manual signaling gives the caller the choice of using Off Hook Signaling or activating other features.

  • Page 102: One-touch Calling

    Section 3: Features One-Touch Calling Aspire • Available Description One-Touch Calling gives a keyset user one button access to extensions, trunks and selected system features. This saves users time when accessing co-workers, clients and features they use most often. Instead of dial- ing a series of codes, the user need only press the One-Touch Key.

  • Page 103: Paging, External

    Section 3: Features Paging, External Aspire • Available - 8 External Paging zones Description With External Paging, a user can broadcast announcements over paging equipment connected to external Paging zones. When a user pages on of these external zones, the system broadcasts the announcement over the speakers.

  • Page 104: Paging, Internal

    Section 3: Features Paging, Internal Aspire • Available - 64 Internal Paging Groups (Zones). Description Internal Paging lets extension users broadcast announcements to other keyset users. When a user makes a Zone Paging announcement, the announcement broadcasts to all idle extensions in the zone dialed.

  • Page 105: Park

    After parking a call in orbit, a user can Page the person receiving the call and hang up. The paged party dials a code or presses a programmed Park key to pick up the call. With Park, it is not nec- essary to locate a person to handle their calls.

  • Page 106: Pbx Compatibility

    Section 3: Features PBX Compatibility Aspire • Available Description You can connect your phone system trunks to Centrex/PBX lines, rather than to telco trunk circuits. This makes the trunk inputs into the system 500/2500 type compatible Centrex/PBX extensions, rather than telco circuits. PBX Compatibility lets the system be a node (i.e., satellite) in a larger pri- vate telephone network.

  • Page 107: Prime Line Selection

    Section 3: Features Prime Line Selection Aspire • Available Description Prime Line Selection allows an extension user to place or answer a call over a specific trunk by just lift- ing the handset. The user does not have to first press keys or dial codes. This simplifies handling calls on a frequently used trunk.

  • Page 108: Programmable Function Keys

    Section 3: Features Programmable Function Keys Aspire • Available Description Each keyset has Programmable Function Keys. Programmable Function Keys simplify placing calls, answering calls and using certain features. You can customize the function of a keyset’s pro- grammable keys from your administration telephone, or the extension user can do it themselves.

  • Page 109: Repeat Redial

    Section 3: Features Repeat Redial Aspire • Available Description If a keyset user places a trunk call that is busy or unanswered, they can have Repeat Redial try it again later on. The user doesn’t continually have to try the number again -- hoping it will go through.

  • Page 110: Ring Groups

    Section 3: Features Ring Groups Aspire • Available - 100 Ring Groups. Description Ring Groups determine how trunks ring extensions. Generally, trunks ring extension’s only if Ring Group programming allows. For example, to make a trunk ring an extension: Assign the trunk and the extension to the same Ring Group In the extension’s Ring Group programming, assign ringing for the trunk.

  • Page 111: Room Monitor

    Section 3: Features Room Monitor Aspire • Available Description Room Monitor lets an extension user listen to the sounds in a co-workers area. For example, the receptionist could listen for sounds in the warehouse when it’s left unattended. To use Room Moni- tor, the initiating extension and the receiving extension must activate it.

  • Page 112: Save Number Dialed

    Section 3: Features Save Number Dialed Aspire • Available Description Save Number Dialed permits an extension user to save their last outside number and easily redial it later on. For example, an extension user can recall a busy or unanswered number without manually dialing the digits.

  • Page 113: Secretary Call Pickup

    Section 3: Features Secretary Call Pickup Aspire • Available Description Secretary Call Pickup lets a keyset user easily reroute calls intended for a co-worker to themselves. By pressing a Secretary Call Pickup key, the user can have all calls to a co-worker’s phone ring or voice- announce theirs instead.

  • Page 114: Selectable Ring Tones

    ON VACATION UNTIL ##/## Date (when returning) 11-20 MESSAGE 11-20 Selectable Ring Tones Aspire • Available Description An extension user can change the way calls ring their phone. Selectable Ring Tones allows an extension user to set up unique ringing for their calls. This is important in a crowded work area where several phones are close together.

  • Page 115: Single Line Telephones, Analog 500/2500 Sets

    Section 3: Features Single Line Telephones, Analog 500/2500 Sets Aspire • Available - 256 single line telephones maximum (may be restricted due to system power requirements). Description The system is compatible with 500 type (Dial Pulse) and 2500 type (DTMF) analog single line tele- phones (SLTs).

  • Page 116: Soft Keys

    Section 3: Features Soft Keys Aspire • Available Description Each display telephone provides interactive soft keys for intuitive feature access. It is no longer necessary to remember feature codes to access the telephone’s advanced features because the func- tion of the soft keys change as the user processes calls. For example, just press a soft key to Page, Park a call, leave a message or Camp On to a busy co-worker.

  • Page 117

    Section 3: Features SMDR provides the following options: Abandoned Call Reporting The SMDR report includes calls that rang into the system but were unanswered (i.e., abandoned). SMDR can include all abandoned calls or only those abandoned calls that rang longer than the speci- fied duration.

  • Page 118: T1 Trunking (with Ani/dnis Compatibility)

    Extension Name or Number The SMDR report can include an extension’s name or extension number. Choose the method that makes it easier for you to track call usage. T1 Trunking (with ANI/DNIS Compatibility) Aspire • Available • ANI/DNIS Compatibility is available.

  • Page 119: Tandem Trunking (unsupervised Conference)

    If a call can’t be completed, send it to a predetermined Ring Group or play supervisory tones to the caller. Tandem Trunking (Unsupervised Conference) Aspire • NTCPU provides 2 blocks of 32 conference circuits, allowing each block to have any number of internal or external parties conferenced up to the block’s limit of 32.

  • Page 120: Tapi Compatibility

    Telephone control (off-hook, on-hook and dialing). In addition to a compatible system software version, you must also have: Aspire keyset telephone containing an RS-232-C CTA Module (P/N 0890058)/CTU Module (P/N 0890059) with TAPI compliant firmware. PC running Windows 98SE or higher...

  • Page 121

    Section 3: Features First Digit Absorption A tie line can ignore (absorb) the first digit received, which helps when setting up a tie line network. For example, your system can have tie lines to two other systems with the same extension numbering plan.

  • Page 122: Time And Date

    Wink Start Mode Does Not Require a DTMF Receiver E&M trunks in wink start mode do not require a DTMF receiver for dial tone detection. It is detected with the wink. This frees the DTMF receivers for other use. Time and Date Aspire • Available Description The system uses Time and Date for: •...

  • Page 123: Toll Restriction

    Section 3: Features Toll Restriction Aspire • Available - 15 Toll Restriction Classes and 512 extensions. Description Toll Restriction limits the numbers an extension user may dial. By allowing extensions to place only cer- tain types of calls, you can better control long distance costs. The system applies Toll Restriction accord- ing to an extension’s Toll Restriction Class.

  • Page 124: Toll Restriction, Dial Block

    You only need to do this if your system is behind a PBX and you have trunks programmed for behind PBX operation. Refer to PBX Compatibility feature for the specifics. Toll Restriction, Dial Block Aspire • Available Description Toll Restriction Dial Block lets a user temporarily block an extension’s Toll Restriction.

  • Page 125: Toll Restriction Override

    Section 3: Features Toll Restriction Override Aspire • Available Description Toll Restriction Override lets a user temporarily bypass an extension’s Toll Restriction. This helps a user that must place an important call that Toll Restriction normally prevents. For example, you could set up Toll Restriction to block 900 calls and then provide a Toll Restriction Override code to your attendant and executives.

  • Page 126: Transfer

    Section 3: Features Transfer Aspire • Available Description Transfer permits an extension user to send (i.e., extend) an active Intercom or outside call to any other extension in the system. With Transfer, any extension user can quickly send a call to the desired co-worker.

  • Page 127: Trunk Group Routing

    Section 3: Features Trunk Group Routing Aspire • Available- 100 trunk groups and 100 routes. Description Trunk Group Routing sets outbound call routing options for users that dial the Trunk Group Rout- ing code (9) for trunk calls. Trunk Group Routing routes calls in the order specified by system pro- gramming.

  • Page 128: Trunk Queuing/camp On

    WATS lines first. Priority Type of Trunk WATS Trunk Queuing/Camp On Aspire • Available Description Trunk Queuing permits an extension user to queue (wait in line) on hook for a busy trunk or trunk group to become free. The system recalls the queued extension as soon as the trunk is available.

  • Page 129: Voice Mail

    Available Description The system is fully compatible with NEC’s analog NVM-Series Voice Mail with Automated Atten- dant Systems. These systems provide telephone users with comprehensive Voice Mail and Auto- mated Attendant features. Voice Mail ends the frustration and cost of missed calls, inaccurate written messages and telephone tag.

  • Page 130

    Section 3: Features Voice Mail Overflow If Voice Mail automatically answers trunks, Voice Mail Overflow can reroute those trunks to other extensions when all Voice Mail ports do not answer or, with certain software, are busy. During periods of high traffic, this prevents the outside calls from ringing Voice Mail for an inordinate amount of time.

  • Page 131: Voice Over

    Section 3: Features Voice Over Aspire • Available Description Voice Over lets a user interrupt a keyset extension user busy on another call. With Voice Over, the busy keyset extension user hears an alert tone followed by the voice of the interrupting party. The keyset extension user can respond to the interrupting party without being heard by the original caller.

  • Page 132: Voice Response System (vrs)

    Section 3: Features Voice Response System (VRS) Aspire • Available - 16 Channels Description The DSP daughter board provides the option for Voice Response System (VRS) which gives the system voice recording and playback capability. This enhances the system with:...

  • Page 133

    Section 3: Features After they record their Personal Greeting, the extension user chooses the condition that will activate Personal Greeting. Personal Greeting will activate for: Calls to the extension when it is busy or not answered All calls immediately Calls to the extension that are unanswered The extension user then selects the destination for their calls.

  • Page 134

    Section 3: Features The incoming caller hears the first message and listens to Music on Hold while the system broad- casts the second message. John Smith could then walk to any phone and pick up his call. If John doesn’t pick up the call, the Page periodically repeats. Park and Page follows the rules for Personal Greeting for All Calls, immediately rerouted.

  • Page 135

    Section 3: Features Voice Prompting Messages The VRS feature provides the system with Voice Prompting Messages. These Voice Prompting Messages tell the extension user the status or progress of their call. For example, if a user calls extension 300 when it is busy, they hear, “Station 300 is busy. For Callback, dial 2.” 900 Preamble If the system has trunks that are part of a 900 (caller paid) service, the VRS can automatically play a prerecorded message when a user answers the call.

  • Page 136: Volume Controls

    Section 3: Features Volume Controls Aspire • Available Description Each keyset user can control the volume of incoming ringing, splash tone, Paging, Background Music, Handsfree and your handset. Keysets consolidate all adjustments into the volume buttons. Pressing the VOLUME or VOLUME will adjust the volume level for whichever feature is active (outside call, ICM, ICM ringing, paging, etc.).

  • Page 137: Warning Tone For Long Conversation

    Section 3: Features Warning Tone For Long Conversation Aspire • Available Description The system can broadcast warning tones to a trunk caller warning them that they have been on the call too long. The tones are just a reminder -- the user can disregard the tones and continue talking if they choose.

  • Page 138

    Section 3: Features Product Description...

  • Page 139: Section 4: Specifications And Parts List

    Section 4: Specifications and Parts List Section 4: Specifications and Parts List System Specifications Aspire System Capacities Cabinets 2 (Main and 1 Expansion Cabinet) Power Supplies 4 (2 per cabinet) Analog Trunks (CO/PBX lines) Digital Key Telephones 256* * combined total to...

  • Page 140

    Section 4: Specifications and Parts List Aspire PCB Capacities NTCPU Central Processing Unit 1PRIU 24 T1/PRI Trunks/Channels 8ESIU 8 Digital Stations 4TLIU 4 E&M Tie Line Trunks 16ESIU16 Digital Stations 4DIOPU 4 DID/OPX Trunks 8SLIU 8 Analog Stations 8DIOPU 8 DID/OPX Trunks...

  • Page 141

    Section 4: Specifications and Parts List Environmental Specifications Cabinets, PCBs and Key Telephones Temperature: 0 C - 40 C (32 - 104 Humidity: 10-90% RH CAUTION: The VMSU-A1 and APSU-A1 exceptions. They are limited to: +5 C - 40 C (41-104 Door Box Temperature: -20 C - 60...

  • Page 142

    Section 4: Specifications and Parts List Electrical Specifications Power Supply AC Power Supply Dedicated 15 Amp circuit Power Requirements: 75 VA to 6A Main Cabinet Power Consumption: Base Cabinet=360W, Expansion Cabinet=360W, total 720W Input Voltage: 85VAC to 135VAC Frequency: 47 Hz - 63Hz (Rated frequency: 50/60 Hz) Phase and Wire: Single, 2-Wire Maximum Power Consumption: Less than 180W per power supply Grounding Requirements: No.

  • Page 143

    Section 4: Specifications and Parts List 2PGDAD Module/NTCPU Input/Output Audio/Music Input Input Impedance: 47 KOhm @ 1Khz Audio/Paging Output Output Impedance: 600 Ohms @ 1 KHz Maximum Output: +3 dBm Relay Contacts Configuration: Normally Open Maximum Contact Ratings: 24 VDC, 0.5A 120 VAC, 0.25A Night Mode Relay Connection, Input Break:...

  • Page 144

    Signal Method On-Hook Condition: -46VDC +- 3VDC Message Waiting Signal: -112VDC +- 3VDC Ringer Signal: 75Vrms +-1Vrms (no load condition), 20Hz +-1% FCC Registration Information Manufacturer: NEC Infrontia, Inc. Load Number (DOC) FCC Part 15 Registration: Class A Model: Aspire...

  • Page 145

    Section 4: Specifications and Parts List FCC DID Requirements Federal Communications Commission DID Requirements This equipment must operate in a manner that is not in violation of Part 68 rules. This equipment returns answer supervision to the Public Switched Network when the DID trunk is: (1) answered by the called station;...

  • Page 146

    Section 4: Specifications and Parts List Cable Requirements Device Cable Type Cable Run Length (ft) Notes Key Telephone, DSS 2-wire 26 AWG 1312 Console: 2-wire 24 AWG 1968 2-wire 22 AWG 2624 Single Line Telephone, 2-wire 26 AWG 13,123 Analog Terminals: 2-wire 24 AWG 20,997 2-wire 22 AWG...

  • Page 147: Parts List

    34-Button Handsfree Display Telephone - White 0890046 34-Button Super Display Telephone - Black 0890049 34-Button Super Display Telephone - White 0890050 34-Button Aspire IPhone - Black 0890065 Full Duplex Speakerphone - Black 0890062 Full Duplex Speakerphone - White 0890063 24-Button DLS Console - Black...

  • Page 148

    Recording Adapter for IP Telephone 0890066 RS-232C Adapter (CTA) 0890058 USB Adapter (CTU) 0890059 Common Equipment Description Part Number Aspire 8 Slot KSU 0890000 Power Supply 0891000 19” Rack Mount Bracket 0891300 KSU Expansion Set 0891001 Mod 8 to 25 Pair (Unterminated) Installation Cable...

  • Page 149

    0891006 4 BRI PCB 0891007 8 BRI PCB 0891008 PRI/T1 PCB 0891009 Station Interfaces 8 Aspire Digital Station PCB 0891015 16 Aspire Digital Station PCB 0891014 16 i-Series Digital Station PCB 0891016 8 Analog Station PCB 0891017 8 Analog Station Expansion Daughter Board...

  • Page 150

    Section 4: Specifications and Parts List Product Description...

  • Page 151

    NEC America, Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 Tel: 800-365-1928 Fax: 203-926-5458 cng.nec.com Other Important Telephone Numbers Sales: ........203-926-5450 Customer Service: .

  • Page 152

    NEC America, Inc., Corporate Networks Group 4 Forest Parkway, Shelton, CT 06484 *0893010* TEL: 800-365-1928 FAX: 203-926-5458 April 15, 2003 cng.nec.com 0893010 Printed in U.S.A.

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