Troubleshooting Instructions - Brother GTX600NB Instruction Manual

8-1. Troubleshooting instructions

With reference to the descriptions below, troubleshoot your problem.
No print data can be sent from PC
Probable Cause
Have you selected an incorrect
printer or not?
Has a LAN cable been
connected properly?
Are you using such PC or OS
that is outside the specification?
Has any noise been produced
between the printer and your
PC?
Does your PC function
properly?
Has any other USB device been
connected to your PC?
Has the LAN cable been
damaged?
No printing job gets started even after pressing the print button
Probable Cause
Are you pressing the print
buttons properly?
Check if the print is scheduled
(the button is flashing fast).
Is any error message
displayed?
Does the menu screen still
appear on the screen, or are
you performing the maintenance
operation from the menu?
Is the automatic head cleaning
operation underway?
Is the printer in the white ink
circulation stage?
Is the room temperature suited
to the usage conditions?
Does the printer receive no print
data, or is it in the state to
receive such data (the print
button is not illuminating)?
Remedy
From the menu for printing, check your printer
name.
Check the connection of the LAN cable
(Category 5e or higher).
Check your PC's operating environment.
Disconnect the LAN cable first and connect it
again in five seconds. If the problem continues,
power off the printer first, then reactivate it in five
seconds.
Restart the PC.
Remove the other USB device, restart the PC,
and check to see if the printer functions properly.
Use a different LAN cable.
Remedy
Press and hold two print buttons at the same
time.
The print begins as soon as the printer becomes
available. Wait for a while.
Eliminate the cause of the error, and perform
printing once more.
Please exit the menu. Alternatively, please wait
until the maintenance operation will come to an
end.
Please wait until the ongoing head cleaning
operation is completed.
Please wait until the ongoing white ink circulation
is completed.
Check for your printer's operating environment
and adjust the room temperature.
Send the print data to the printer. Alternatively,
please wait until the reception of print data is
completed.
8-2
Troubleshooting
Reference
-
-
"10-2. Software >>P.10-2"
-
-
-
-
Reference
-
-
"9. Error message >>P.9-1"
-
-
-
"10-1. Apparatus >>P.10-1"
-