Troubleshooting - Brother HL-B2180DW Online User's Manual

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Troubleshooting

Use this section to resolve typical problems you may encounter when using your machine. You can correct most
problems yourself.
IMPORTANT
For technical help, you must call Brother customer service or your local Brother dealer.
If you need additional help, visit support.brother.com.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on. See the Quick Setup Guide.
• All of the protective materials have been removed. See the Quick Setup Guide.
• Paper is loaded correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
• Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see Related Information.
Related Information
• Error and Maintenance Messages
• Paper Jams
• Printing Problems
• Improve the Print Quality
• Network Problems
• AirPrint Problems
• Other Problems
• Check the Machine Information
• Update Your Machine's Firmware
• Reset Functions
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