CHAPTER 7 Troubleshooting
dmesg.log
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upstate-TEAMS_1.3.16-undated.txt
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dumpstate_log-undated-2569.txt
logcat.log
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Activating DSP Recording
Network administrators can activate DSP recording using AudioCodes' SSH protocol based
Android Phone Utility.
➢ To activate DSP Recording:
1.
In the AudioCodes Android Phone Utility (see Android Phone Utility on page 105 for more
information about the application), enter the phone's IP address, click SSH Connect and
then click the Browse button next to the field 'PC folder' to configure a folder on the PC to
which to send the information.
2.
In the 'PC IP Address' field, enter the IP address of the PC on which the utility is installed
and then click the Start DSP Record button.
3.
After a period of recording, click Stop DSP Record.
4.
View the DSP recording in the PC folder you configured.
Network administrators can alternatively activate a DSP recording using SSH pro-
tocol without the Android Phone Utility, as shown next.
➢ To activate DSP recording using SSH protocol without the utility, type the following at the
shell prompt:
setprop ac.dr_voice_enable true
setprop ac.dr_ipaddr <ip_address>
setprop ac.dr_port 50000
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