Grandstream Networks GRP261 Series Administration Manual
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Grandstream Networks GRP261 Series Administration Manual

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Grandstream Networks, Inc.
GRP261xGRP262x/GRP263x/GRP2670/
GRP2650 Series

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  • Page 1 Grandstream Networks, Inc. GRP261xGRP262x/GRP263x/GRP2670/ GRP2650 Series...

  • Page 2: Product Overview

    GRP261x/GRP262x/GRP263x/GRP2670/ GRP2650 Series - Administration Guide Thank you for purchasing Grandstream GRP26XX Carrier-Grade IP Phones. GRP2612/GRP2612P/GRP2612W/GRP2612G is featuring 4 dual-color line keys (can be digitally programmed as up to 16 provisionable BLF/fast-dial keys), 2.4” (320×240) TFT color LCD, 4 programmable context-sensitive soft keys, 100M network ports (1000M for GRP2612G), integrated PoE (GRP2612P, GRP2612G &...
  • Page 3 ● 4 dual-color line keys (can be digitally programmed as up to 16 provisionable BLF/fast-dial keys) ● 2.4” (320×240) TFT color LCD. ● 4 programmable context-sensitive soft keys. ● 100M net work ports. (1000M for GRP2612G) ● Integrated PoE (GRP2612P, GRP2612G & GRP2612W only). ●...
  • Page 4 ● Integrated PoE. ● Wi-Fi and Bluetooth support. ● 3-way conference. ● Electronic Hook Switch (EHS). GRP2616 ● 8 dual-color line keys (can be digitally programmed as up to 24 provisionable BLF/fast-dial keys). ● 2.8 inch (320×240) TFT color LCD. ●...

  • Page 5: Technical Specifications

    ● 14 line keys with up to 6 SIP accounts (With 56 Virtual Multi-Purpose Keys (VPK)) ● 5.0 inch (1280x720) TFT color LCD ●  6 XML programmable context sensitive softkeys ● Dual switched auto-sensing 10/100/1000 Mbps  ● Integrated PoE ● Wi-Fi and Bluetooth support ●...
  • Page 6 Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based authentication, Security AES based secure configuration file, SRTP, TLS, 802.1x media access control English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Multi-language Hebrew, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenia, Spanish, Turkish...
  • Page 7 Telephony Features Hold, transfer, forward, 3-way conference, call park, call pickup, shared-call- appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 2000 records), customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, Hot Desking, personalized music ringtones and music on hold, server redundancy and fail-over HD audio Yes, both on handset and full-duplex handsfree speakerphone...
  • Page 8 Feature Keys 4 line keys with up to 4 SIP accounts, 24 speed-dial/BLF extension keys with dual- color LED, 4 programmable contexts sensitive Softkeys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME- Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), OPUS, iLBC and in- Voice Codec...
  • Page 9 Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports with integrated PoE Graphic Display 4.3 inch (480×272) TFT color LCD –...
  • Page 10 FCC: FCC Part 15B, Class B; FCC Part 15 Subpart C; FCC Part 15 Subpart E; FCC Part 68 HAC. Compliance CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1; EN 301 489- 1/-17; EN 300 328; EN 301 893; EN 62311; RCM: AS/NZS CISPR 32；AS/NZS 60950.1；AS/NZS 4268;...
  • Page 11 Power & Green Energy Efficiency Universal power adapter included: Input:100-240V; Output: +12V, 0.5A; Integrated Power-over-Ethernet (802.3af) Temperature and Humidity 32-104℉ / 0～40℃, 10-90% (non- condensing) GRP2616 phone, handset with cord, base stand, universal power supply, network Package Content cable, Quick Installation Guide FCC: FCC Part 15B, Class B;...
  • Page 12 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control, secure boot. English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Chinese, Multi-language Korean, Japanese and more Firmware upgrade via FTP/TFTP / HTTP / HTTPS, mass provisioning using Upgrade/Provisioning GDMS/TR069 or AES encrypted XML configuration file. Universal power adapter included: Input: 100-240V ;...
  • Page 13 Extension Module Base Stand Yes, 2 angle positions available, Wall Mountable (Wall Mount *sold separately) Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based authentication, Security 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control, secure boot.
  • Page 14 SPEAKERPHONE, VOL+, VOL- Support for G.729A/B, G.711µ/a-law, G.726-32, G.722(wide-band), G723.1, Voice Codec iLBC, OPUS, in-band and out-of-band DTMF(in audio, RFC2833, SIP INFO) Auxiliary Ports RJ9 headset jack (allowing EHS with Plantronics headsets), USB Hold, transfer, forward, 5-way conference, call park, call pickup, shared- callappearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook(XML, Telephony Features...

  • Page 15: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GRP261x/GRP2624/GRP2634 phone. Equipment Packaging GRP261x/GRP2624/GRP263x/GRP2670/GRP2650 ● 1 x GRP261x/GRP2624/GRP263x/GRP2670/GRP2 650 Main Case. ● 1 x Handset. ●...

  • Page 16: Using The Phone Stand

    Using the Phone Stand For installing the phone on the table with the phone stand, attach the phone stand to the bottom of the phone where there is a slot for the phone stand. (Upper half, bottom part). Using the Slots for Wall Mounting 1.

  • Page 17: Configuration Via Keypad

    Figure 4: GRP261X/GRP2624/GRP2634/GRP2670/GRP2650 Back / Side View Configuration via Keypad To configure the LCD menu using the phone’s keypad, follow the instructions below: Enter MENU options. When the phone is idle, press the round MENU button to enter the configuration menu. Navigate to the menu options.
  • Page 18 ● Ring Tone: Configures different ring tones for incoming call. ● Ring Volume: Adjusts ring volume by pressing left/right arrow key – Appearance: ● Active LCD Brightness: Adjusts active LCD brightness by pressing left/right arrow key. ● Idle LCD Brightness: Adjusts idle LCD brightness by pressing left/right arrow key. ●...
  • Page 19 ● Bluetooth MAC: Displays the GRP phone’s Bluetooth MAC address. 3. (Bluetooth MAC address is GRP phone’s MAC address plus 1) ● Power: Turns on/off the Bluetooth feature. ● Handsfree Mode: Enables/Disables Handsfree mode ● Bluetooth Name: Specifies GRP phone name when discovered by other Bluetooth devices.

  • Page 20: Configuration Via Web Browser

    Configuration via Web Browser The GRP261X/GRP2624/GRP2634/GRP2670/GRP2650 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Google Chrome, Mozilla Firefox, and Microsoft’s IE. To access the Web GUI: 1.

  • Page 21: Saving Configuration Changes

    There are two default passwords for the login page: User Level User Password Web Pages Allowed Only Status and Basic End User Level user Settings Administrator Random password available on the admin Browse all pages Level sticker at the back of the unit. When changing any settings, always SUBMIT them by pressing the “Save”...
  • Page 22 SIP User ID Displays the configured SIP User ID for the account. SIP Server Displays the configured SIP Server address, URL or IP address, and port of the SIP server. SIP Registration Displays SIP registration status for the SIP account. Status ��...
  • Page 23 ● Country Code: displaying country code for Wi-Fi; (Available on GRP2612W, GRP2614, GRP2615, GRP2616, GRP2624, GRP2634, GRP2670 & GRP2650 only). Special Feature ● OpenVPN® Support: displaying if the phone supports OpenVPN®. System Up Time System up time since the last reboot. System Time Current system time on the phone system.
  • Page 24 ● Forward All ● Busy Forward ● Delay Forward Status �� Energy Saving Current Hours Displays wether it is Office Hours or Non-Office Hours configuration. Energy Saving Mode Displays the Energy Saving mode. Displays Energy Saving Feedback for achieved energy savings. By showing the duration that the Idle Time Tracking phone has been powered up.
  • Page 25 primary and secondary SIP server fail. IP address or Domain name of the Primary Outbound Proxy, Media Gateway, or Session Border Controller. It’s used by the phone for Firewall or NAT penetration in different network environments. Outbound Proxy If a symmetric NAT is detected, STUN will not work and ONLY an Outbound Proxy can provide a solution.
  • Page 26 re-tries. If SIP server is already an IP address, phone will use it directly even “User Configured IP” is selected. Configures the preferred IP mode for DNS SRV. If set to “default”, the first IP from the query result will be applied. If set to “Saved one until DNS TTL”, previous IP will be applied before DNS timeout is reached.
  • Page 27 UNREGISTER on Reboot Allows the SIP user’s registration information to be cleared when the phone reboots. The SIP REGISTER message will contain “Expires: 0” to unbind the connection. Three options are available: The default setting is “No”. ● If set to “No”, the phone will not unregister the SIP user’s registration information before new registration.
  • Page 28 The default setting is “default”. Controls whether the P-Preferred-Identity Header will present in the SIP INVITE message. ● Default: The P-Preferred-Identity Header will show in INVITE unless Use P-Preferred-Identity Header “Huawei IMS” special feature is on. ● Yes: The P-Preferred-Identity Header will always show in INVITE. ●...
  • Page 29 ● Dual (BLF Enforced): will try to enforce BLF subscriptions to use TCP protocol by adding ‘transport=tcp’ to the Contact header. The default setting is “Transport Only”. Defines the local SIP port used to listen and transmit. The default value is Local SIP Port 5060 for Account 1, 5062 for Account 2, 5064 for Account 3, 5066 for Account 4, 5068 for Account 5, 5070 for Account 6.
  • Page 30 The minimum session expiration (in seconds). The default value is 90 Min-SE seconds. The valid range is from 90 to 64800. If set to “Yes” and the remote party supports session timers, the phone will Caller Request Timer use a session timer when it makes outbound calls. The default setting is "No". If set to “Yes”...
  • Page 31 G.726-32 Packing Mode Selects “ITU” or “IETF” for G726-32 packing mode. The default setting is “ITU”. Specifies OPUS payload type. Valid range is 96 to 127. Cannot be the same as iLBC or DTMF Payload Type.  OPUS Payload Type Default value is 123. This parameter specifies the mechanism to transmit DTMF digits.
  • Page 32 SRTP Key Length Allows users to specify the length of the SRTP calls. Available options are: ● AES 128&256 bit ● AES 128 bit ● AES 256 bit Default setting is: AES 128&256 bit Enable or disable the crypto life time when using SRTP. If users set to disable Crypto Life Time this option, phone does not add the crypto life time to SRTP header.
  • Page 33 ● Log incoming/Outgoing Only (missed calls NOT recorded) ● Disable Call Log The default setting is “Log All Calls”. Auto Answer If set to “Yes”, the phone will automatically turn on the speaker phone to Auto Answer answer incoming calls after a short reminding beep. Default setting is “No”.
  • Page 34 3. During blind transfer, after transferor received 200/202 for REFER, but there is no NOTIFY from server after 7 seconds, transferor will decide to recover the call with transferee or not depending on the options. This is the only case that this option will be applied. Defines the timeout (in seconds) for waiting SIP frag response in blind Blind Transfer Wait Timeout transfer.
  • Page 35 Dial Plan A dial plan establishes the expected number and pattern of digits for a telephone number. This parameter configures the allowed dial plan for the phone. Default setting is “{ x+ | +x+ | *x+ | *xx*x+ }”. Dial Plan Rules: 1.
  • Page 36 Call Display Determines from where to locate caller ID to display or not on the phone ● Auto: The phone will look for the caller ID in the order of P-Asserted Identity Header, Remote-Party-ID Header and From Header in the incoming SIP INVITE.
  • Page 37 Validate Incoming Messages Choose whether the incoming messages will be validated or not. The default setting is “No”. Omit charset=UTF-8 in MESSAGE content-type. Omit charset=UTF-8 in MESSAGE The default setting is “Disabled”. Allow Unsolicited REFER to accomplish an outgoing call. ●...
  • Page 38 Hoteling Event Broadsoft Hoteling event feature. Default setting is “Disabled”. With “Hoteling Event” enabled, user can access the Hoteling feature option by pressing the “BSCCenter” softkey. Note: To activate this feature, users need to change the special feature to Broadsoft and setup the Broadsoft Call Center to take effect. When set to “Yes”, the phone will send SUBSCRIBE to the server to obtain call center status.
  • Page 39 up a call with BLF key. The default setting is **. Call Pickup Barge-In Code Set feature access code of Call Pickup with Barge-In feature. Configures the feature access code for parking current call to parking lot or Call Park Feature Code another extension.
  • Page 40 Configures Call Forward Busy feature code to activate busy call forwarding. Configures Call Forward Busy feature code to deactivate busy call forwarding. Target Configures the extension for the call to be forwarded to. Call Forward No Answer Configures Call Forward No Answer feature code to activate no answer call forwarding.
  • Page 41 The IP address or Domain name of the STUN server. STUN resolution results are STUN Server displayed in the STATUS page of the Web GUI. Only non-symmetric NAT routers work with STUN. The NAT IP address used in SIP/SDP messages. This field is blank at the default Use NAT IP settings.
  • Page 42 account is unavailable, system will fall back to use the first available account instead. Configures whether the user can use the Up/Down key to select an account in the Select Account from LCD idle screen. Specifies the function of mute key in idle. Default setting is “DND”. When select “Idle Mute”...
  • Page 43 “Modify” to edit available options. Allows incoming call to interrupt on-hook dialing when set to “Enabled”. Default Onhook Dial Barging setting is “Enabled”. Configures a User ID/extension to dial automatically when the phone is off hook. Off-hook Auto Dial The phone will use the first account to dial out. Default setting is “No”. Configures the number of seconds during which the phone will wait before dialing Off-hook Auto Dial Delay out when off-hood auto dial number is configured.
  • Page 44 The default setting is “Yes”. Note: Currently the manually rejected calls are counted as missed calls When refusing the incoming call. The phone will send the selected type of SIP message of the call. Available options are: ● Busy (486). Return Code When Refusing ●...
  • Page 45 Attended Transfer Mode If set to “Static”, attended transfers can only be performed with pre-established calls. If set to “Dynamic”, attended transfers can be performed with pre-established calls OR be initiated during the transfer process. This option does not affect the user’s ability to perform blind transfers.
  • Page 46 If set to “No”, phone will not show a pop up when receiving an IM. Enable IM Popup The default setting is “Yes”. Configures the number of seconds that the message will remain on screen. The Instant Message Popup Timeout valid range is 10 – 900. The default setting is “10”.
  • Page 47 The valid range is 0 to 7 and default setting is 5. Call Tone Volume Used to configure the call tones’ level in dB. Values range from -15 to 15. Lock volume adjustment when the option is enabled so it cannot be changed from phone LCD.
  • Page 48 Network Settings �� Ethernet Settings Selects “IPv4 Only”, “IPv6 Only”, “Both, prefer IPv4” or “Both, prefer IPv6”. The Internet Protocol default setting is “IPv4 only”. IPv4 Address Allows users to configure the appropriate network settings on the phone to obtain IPv4 Address IPv4 address.
  • Page 49 Network �� Advanced Settings Allows the user to enable/disable 802.1X mode on the phone. The default value is 802.1X mode disabled. To enable 802.1X mode, this field should be set to EAP-MD5, users may also choose EAP-TLS, or EAP-PEAPv0/MSCHAPv2. Enter the Identity information for the 802.1x mode. 802.1X Identity Note: Letters, digits and special characters including @ and –...
  • Page 50 PC Port Priority Value Assigns the priority value of the PC port. The valid range is 0 – 7. The default value is 0. Enables/Disables CDP “Cisco Discovery Protocol”. Enable CDP The default setting is “Enabled”. Controls the LLDP (Link Layer Discovery Protocol) service. Enable LLDP The default setting is “Enabled”.
  • Page 51 OpenVPN® Mode Selects OpenVPN® mode to use: ● Simple mode: Using simple mode, the administrator needs to configure the OpenVPN settings below. ● Expert mode: After switching to “expert mode”, the administartor can manually upload a single OpenVPN client(.ovpn) file Upload OpenVPN®...
  • Page 52 Port SNMP port. The valid range is 161, 1025-65535. The default value is “161”. Community SNMP Community. Choose the Trap version of the SNMP trap receiver. ● Trap Version 1 SNMP Trap Version ● Trap Version 2 ● Trap Version 3 The default is “Trap Version 2”.
  • Page 53 Trap Authentication Key Enter the Trap Authentication Key. Trap Privacy Key Enter the Trap Privacy Key. Network �� WiFi Settings (Available on GRP2612W & GRP2614 & GRP2615 & GRP2616 only) Enables / Disables the WiFi on the phone. Three options are available: ●...
  • Page 54 ● Value ( User ID ) : Account on which the action will be performed   Displays the Custom softkey layout, and gives the option to enable softkeys from Custom Softkey Layout the available ones, the maximum number of softkeys differs from one model to another.
  • Page 55 Show Target Softkey Configures whether to show Target softkey on LCD screen. Enabled by Default Idle Screen Settings Use Long Label If enabled, the VPK label will extend as desired. Call Screen Settings Configures the transfer mode to use when pressing the "Transfer" MPK. Choose Transfer Mode via Programmable from Blind Transfer, Attended Transfer, or New Call.
  • Page 56 Time Configures the date/time used on the phone according to the specified time zone. The default setting is “Auto”. Zone Allow DHCP Option 2 to Allows device to get provisioned for Time Zone from DHCP Option 2 in the local server. The default setting is enabled.
  • Page 57 System Settings �� Security Settings Web/SSH Access SSH Access  Enable If enabled, the phone will allow any SSH access to the phone. Enabled by Default. Access Configures the port for SSH access. The default is 22. Port  If Uploaded, the phone will use public key authentication as an alternative option to password authentication. Public Keypad Mode Configures access control for keypad Menu settings.
  • Page 58 User The default setting is “Enabled”. Access Validat After enabling this feature, phone will validate the server’s certificate. If the server that our phone tries to register Server on is not on our list, it will not allow server to access the phone. Certific ates Web/Re...
  • Page 59 Maximu Configures the maximum TLS version supported by the phone. The maximum TLS version must be greater than or m TLS equal to the minimum TLS version. It can be set to TLS 1.1, TLS 1.0, or TLS 1.2.  Version Set to unlimited by default. Enable/ Disable This feature defines the function for weak cipher suites.
  • Page 60 Emerge Defines emergency call numbers. If multiple emergency call numbers are entered, they should be separated by ‘,’. System Settings �� Preferences Display Control Backlig Configures the LCD brightness when the phone is active. The valid range is 10 to 100 where 100 is the brightest. Brightn Default value is 100.
  • Page 61 Upload Sets the option to upload a wallpaper, Must be in JPG or PNG format. 500 KB or smaller. Wallpap Color Enter a color to use in HEX format. Backgr e.g. #000000 ound Screensaver  Screens Configures to turn on/off the screensaver feature. It is set to ON by default if no VPK is active. aver Progra mmable...
  • Page 62 Light Flash Pattern Contains a detailed explanation of the different LED Patterns available. and their light-flashing reaction. Explana tion Form Audio Control Headset When the headset is connected to the phone, users could use the HEADSET button in “Default Mode” or “Toggle Headset/Speaker”.
  • Page 63 Enable  When enabled, the remote party will not hear the environmental noise during a call using the headset. Choose Headse according to the TX loudness of the earphone. When the TX loudness of the headset is loud, please select the t Noise "Loud Headset", and when the TX loudness of the headset is soft, please select the "Thin Headset".
  • Page 64 TR-069 ACS password for TR-069. Passwo Periodi Enables periodic inform. If set to “Yes”, device will send inform packets to the ACS. The default setting is “No”. Inform Enable Periodi Sets up the periodic inform interval to send the inform packets to the ACS. Inform Default is 86400.
  • Page 65 Upload Firmware File Upload and start upgrade firmware. to Update Upgrade via Network Firmware Upgrade Allows users to choose the firmware upgrade method via TFTP, HTTP or HTTPS. Firmware Server Defines the server path for the firmware server. Path Firmware Server The username for the firmware server.
  • Page 66 Config Server The password for the HTTP/HTTPS server. Password Always Authenticate Only applies to HTTP/HTTPS. If enabled, the phone will send credentials before being challenged by Before Challenge the server. Enables your ITSP to lock configuration updates. If configured, only the configuration file with the Config File Prefix matching encrypted prefix will be downloaded and flashed into the phone.
  • Page 67 Server When enabled, users could select Option 150 or Option 160 to override the firmware server instead of using the configured firmware server path or the server from option 43 and option 66 in the local Additional Override network. Please note this option will be effective only when option “Allow DHCP Option 43 and DHCP Option Option 66 to Override Server”...
  • Page 68 Syslog Keyword Syslog will be filtered based on keywords provided. If you enter multiple keywords, it should be Filter separated by ‘,’. Please note that no spaces are allowed. Configures whether the SIP log will be included in the syslog messages. The default setting is “No”. Send SIP Log Note: By setting Send SIP Log to Yes, the phone will still send SIP log from syslog even when Syslog Level set to NONE.
  • Page 69 Unhold Call Configures the Action URL to send when phone resumes the call on hold. Call Settings Enable DND Configures the Action URL to send when phone enables DND. Disable DND Configures the Action URL to send when phone disables DND. Enable Call Forward Configures the Action URL to send when phone enables Call Forward.
  • Page 70 VQ RTCP-XR Interval When enabled, phone will send an interval quality report to the central report collector periodically Report throughout a call. VQ RTCP-XR Interval Configure the interval (in seconds) of phone sending an interval quality report to the central report Report Period collector periodically throughout a call.
  • Page 71 Application �� Contacts Contacts Press Add to create a new contact. With the following attributes :  1. First Name 2. First Name 3. Favorite. Disabled by Default 4. Company 5. Job 6. Job Title Add Contact 7. Work 8. Home 9.
  • Page 72 Download XML Click on “Download” to download the XML phonebook file to local PC Phonebook Upload XML Click on “Upload” to upload local XML phonebook file to the phone. Phonebook Phonebook Key Configures the behavior of the Phonebook key. Function Configures the default phonebook search mode.
  • Page 73 LDAP Mail Attributes Specifies the “mail” attributes of each record which are returned in the LDAP search result. This field allows users to configure multiple space separated email attributes. Selects the protocol version for the phone to send the bind requests. The default setting is “Version LDAP Version 3”.
  • Page 74 Application �� Call History Delete Users can select an entry, then click “Delete” to remove it from the list. Click on Delete All to remove all Call History stored in the phone. Delete All Note: Users could use the drop-down list to show only selected call history type (All, Answered, Dialed, Missed, and Transferred) and use navigation keys to browse pages when many entries exist.
  • Page 75 set to “SIP Credentials”, please fill in user ID, Authentication ID, and Authentication Password. BroadSoft User ID Configures User ID for BroadSoft Xsi server. Login Password Configures password for BroadSoft Xsi server Service Settings Sort Phonebook by Sort phonebook based on the selection of first name or last name. BroadSoft Directory Update Interval Configures the BroadSoft phonebook download interval (in minutes).
  • Page 76 Server Configures BroadSoft IM&P server address. Usually it's not necessary to configure and it can already be found in the BroadSoft IM&P username. Port Configures port for the BroadSoft IM&P server. Default Port is 5222. Username Configures BroadSoft IM&P username. This is not the BroadSoft account username. Password Configures BroadSoft IM&P username.
  • Page 77 If "Yes", E.911 INVITE message includes the "Geolocation-Routing" header with the Geolocation-Routing Header value "Yes" If "Yes", E.911 INVITE message includes the "Priority" header with the value Priority Header "emergency" Table 18: External Service Page Definitions BLF LED PATTERNS Pattern: Default Pattern: Analog Call's State Light Indication...

  • Page 78: Nat Settings

    Call's State Light Indication Call's State Light Indication Off (Extension Board Off (Extension Board Offline Offline Icon: Off) Icon: Off) Off (Extension Board Off (Extension Board Idle Idle Icon: Idle) Icon: Idle) Trying Solid Red Trying Solid Green Talking Solid Red Talking Solid Green Proceeding...

  • Page 79: Packet Capture

    Bluetooth-related settings are under the phone’s LCD Menu��System��Bluetooth. For more details on Bluetooth features, please refer to: Using Bluetooth on GRP phones – Documentation Center (grandstream.com) PACKET CAPTURE GRP261x/GRP2624/GRP2634/GRP2670/GRP2650 is embedded with a packet capture function. The related options are under Maintenance��Packet Capture.
  • Page 80 Additionally, users could directly send the command for the phone to dial out by specifying the following URL in the PC’s web browser, or in the field as required in other call modules. http://ip_address/cgi-bin/api-make_call?phonenumber=1234&account=0&login=admin&password=admin In the above link, replace the fields with ip_address: Phone’s IP Address.
  • Page 81 Outgoing Call Attended Transfer Missed Call Hold Call Established Call UnHold Call Table 17: Action URL – Supported Events Figure 8: Action URL Settings Page Supported Dynamic Variables Dynamic Variable Description $phone_ip The IP address of the phone $mac The MAC address of the phone $product The product name of the phone $program_version...
  • Page 82 $language The display language of the phone $local The called number on the phone $display_local The display name of the called number on the phone $remote The call number on the remote phone $display_remote The display name of the call number on the remote phone $active_user The account number during a call on the phone Table 18: Action URL –...
  • Page 83 P8306 Unregistered P8308 Off Hook P8309 On Hook P8310 Incoming Call P8311 Outgoing Call P8312 Missed Call P8313 Established Call P8314 Terminated Call P8316 Open DND P8317 Close DND P8318 Open Forward P8319 Close Forward P8320 Blind Transfer P8321 Attended Transfer P8324 Hold Call P8325...
  • Page 84 Figure 10: Action URL – Add Destination The following table describes each option in the above interface. Destination Server Option Description Destination Name Identify the destination name. It must be unique. Configure the protocol associated with the destination server. Currently XMPP and Protocol SMTP are supported.
  • Page 85 overridden. Configure extra attribute’s value reserved for protocol specific attributes such as Extra Attribute Value “abc@gmail.com” for “jid” of XMPP protocol. If it’s specified, user name and domain will be overridden. Table 20: Action URL – Add Destination Settings Up to 10 destinations can be configured here. The P-values are listed in the below table. P Value Destination Value Format...
  • Page 86 Figure 11: Action URL – Add Notification Notification Option Description Event Configures the event, which will trigger an outbound notification. Configures the name of the destination where the outbound notification will be sent Destination Configures the subject of Email notification. This option is only applicable to SMTP Subject protocol and it is not editable for other protocols.
  • Page 87 remoteName The remote party name localNumber The local party number localName The local party name sipServer The SIP server address of the account call-id The SIP dialog call ID time The time stamp when the missed call event occurs status This is for DND status.
  • Page 88 OAMLoginFromIP OAM login From IP address. The value is the IP address of the PC who will log in phone’s web UI or SSH OAMLockoutCode OAM lockout result code. The value can be “locked” or “unlocked” OAMLockoutTime OAM lockout time stamp callingNumber Calling party number callType...
  • Page 89 remoteName The remote party name localNumber The local party number localName The local party name sipServer The SIP server address of the account call-id The SIP dialog call ID startTime The time stamp when outgoing call event occurs callType Type of the call. The value can be “incoming” or “outgoing” line Line number associated with the call account...
  • Page 90 localNumber The local party number localName The local party name sipServer The SIP server address of the account call-id The SIP dialog call ID startTime The time stamp when the call is on hold callType Type of the call. The value can be “incoming” or “outgoing” line Line number associated with the call account...
  • Page 91 account Account number associated with the call remoteNumber The remote party number remoteName The remote party name localNumber The local party number localName The local party name sipServer The SIP server address of the account call-id The SIP dialog call ID Time The time stamp when the call is transferred transferName...

  • Page 92: Upgrading And Provisioning

    P9920 Notification 1 String. Each P value consists of all the options configured for this notification. Example 1 – Notification 1 for event “Call_Missed” to destination 1, with 2 extra P9921 Notification 2 Attributes configured:P9920=eventName=Call_Missed&destName=destination1&subject=&msg P9922 Notification 3 =You have a missed call from {remoteName}:{remoteNumber} on Line {line}, account {account} at {time}.&extraAttrName1=extraAttrValue1&extraAttrName2=extraValue2 P9923 Notification 4...

  • Page 93: Firmware Upgrade

    The user can roll back to previously loaded firmware from the phone’s Menu �� System �� Alternative Firmware, and press “Rollback”. Figure 13: Alternative Firmware – Rollback Firmware Upgrade The GRP261X/GRP2624/GRP2634/GRP2670/GRP2650 series can be upgraded via TFTP / FTP / FTPS / HTTP / HTTPS by configuring the URL/IP Address for the TFTP / HTTP / HTTPS / FTP / FTPS server and selecting a download method.

  • Page 94: Phone Provisioning

    No Local TFTP/FTP/HTTP Servers For users that would like to use remote upgrading without a local TFTP/FTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phones via this server. Please refer to the webpage: https://www.grandstream.com/support/firmware Alternatively, users can download a free TFTP, FTP, or HTTP server and conduct a local firmware upgrade.
  • Page 95 P407=114 Figure 14: Certificates Files Download Note: (attempt to download the config file again) When doing provision on the phone, if your first config file contains p-values listed below, phone will try to download the potential second cfg.xml file and apply the second file without rebooting. Maximum 3 extra attempts. Those P-values are: *212 -- Config upgrade via *234 -- Config prefix...
  • Page 96 *192 -- Firmware upgrade server *232 -- Firmware prefix *233 -- Firmware postfix *6767 -- Firmware Upgrade Via *6768 -- Firmware HTTP/HTTPS Username *6769 -- Firmware HTTP/HTTPS Password *237 -- Config upgrade Server *212 -- Config upgrade via *234 -- Config prefix *235 -- Config postfix *1360 -- Config HTTP/HTTPS username *1361 -- Config HTTP/HTTPS password.

  • Page 97: Restore Factory Default Setting

    No Touch Provisioning After the phone sends, the config file request to the Broadsoft provisioning server via HTTP/HTTPS, if the provisioning server responds “401 Unauthorized” asking for authentication, the phone’s LCD will prompt a window for the user to enter username and password.

  • Page 98: Change Log

    Warning Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider. Restore Factory settings using LCD Menu Please follow the instructions below to reset the phone: 1.
  • Page 99 Added ability to configure X-switch-info SIP header. [X-Switch-Info] The system Information page will now display the VPN IP address.[Status Page Definition] Added a WebUI option to enable/disable SIP intercom. [Enable Paging Call Mode] Added option to set a timeout for Public Mode. [Login Timeout] Added ability to configure whether the phone will release DHCP lease on reboot.
  • Page 100 Added support for Noise Shield for handset [Handset Noise shield 2.0] Added option BroadSoft Contacts Download Limit [BS CONTACTS DOWNLOAD LIMIT] Added option BroadSoft Contacts Search Limit [BS CONTACTS SEARCH LIMIT] Added option to Show/Hide VPK label on call screen [Show Keys Label] Added ability to allow users to use the other remaining SIP accounts in public mode...
  • Page 101 Improved DNS SRV Failover Design for NetSapiens servers and other server types. [Register Before DNS SRV Failover] Firmware Version 1.0.1.17 Added the ability to add the MAC address to the User-Agent [MAC in User-Agent] Added support for Chile time zone. [Time Zone] Added support for new provision file.
  • Page 102 If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please contact (Agent in the US): Company Name: Grandstream Networks, Inc. Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA Tel: 1-617-5669300...
  • Page 103 This applies to GRP2612W/GRP2614/GRP2615/GRP2616 only Operating Frequency Band (RF)  Max Power 2402-2480MHz (TX&RX) BT-EDR 8.15dBm 2402-2480MHz (TX&RX) BT-BLE 7.21dBm 802.11b 18.15dBm 2402-2480MHz (TX&RX) 802.11g 18.42dBm 802.11n-20 19.06dBm 802.11a 19.28dBm 802.11n-20 18.78dBm 802.11n-40 19.10dBm 2402-2480MHz (TX&RX) 802.11ac20 18.89dBm 802.11ac40 18.66dBm 802.11ac80 15.80dBm 802.11a 18.63dBm...
  • Page 104 Grandstream Networks, Inc. is not permitted. Grandstream is a registered trademark and the Grandstream logo is the trademark of Grandstream Networks, Inc. in the United States, Europe, and other countries.

This manual is also suitable for:

Grp262 seriesGrp263 seriesGrp2670 seriesGrp2650 series

Table of Contents