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Grandstream Networks GRP261 Series User Manual

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Grandstream Networks, Inc.
GRP261x/GRP2624/GRP263x/GRP2650/GRP2670 Series
User Guide

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Summary of Contents for Grandstream Networks GRP261 Series

  • Page 1 Grandstream Networks, Inc. GRP261x/GRP2624/GRP263x/GRP2650/GRP2670 Series User Guide...
  • Page 2 GRP261x/GRP262x/GRP263x/GRP2670/GRP2650 Series - User Guide WELCOME Thank you for purchasing Grandstream GRP261X/GRP2624/GRP2634/GRP2650 & GRP2670 Carrier-Grade IP Phones. GRP2612/GRP2612P/GRP2612W/GRP2612G is featuring 4 dual-color line keys (can be digitally programmed as up to 16 provisionable BLF/fast-dial keys), 2.4” (320×240) TFT color LCD, 4 programmable context-sensitive soft keys, 100M network ports (1000M for GRP2612G), integrated PoE (GRP2612P, GRP2612G &...
  • Page 3 ● 4 dual-color line keys (can be digitally programmed as up to 16 provisionable BLF/fast-dial keys) ● 2.4” (320×240) TFT color LCD. ● 4 programmable context-sensitive soft keys. ● 100M net work ports. (1000M for GRP2612G) ● Integrated PoE (GRP2612P, GRP2612G & GRP2612W only). ●...
  • Page 4 ● 6 dual-color line keys (can be digitally programmed as up to 24 provisionable BLF/fast-dial keys). ● 4.3” (480×272) TFT color LCD. ● 5 programmable context-sensitive soft keys. ● 2.4” (320×240) addi tional screen dedicated to up to 24 multi-purpose keys. ●...

  • Page 5: Product Overview

    GRP2670 ● 14 line keys with up to 6 SIP accounts (With 56 Virtual Multi-Purpose Keys (VPK)) ● 5.0 inch (1280x720) TFT color LCD ●  6 XML programmable context sensitive softkeys ● Dual switched auto-sensing 10/100/1000 Mbps  ● Integrated PoE ● Wi-Fi and Bluetooth support ●...
  • Page 6 SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, Protocols/Standards NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Dual switched auto-sensing 10/100 Mbps Ethernet ports (GRP2612) Dual switched auto-sensing 10/100 Mbps Ethernet ports with integrated PoE (GRP2612P Network Interfaces &...
  • Page 7 FCC: Part 15 Class B; FCC Part 68 HAC. CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN IEC 62368-1. RCM: AS/NZS CISPR 32; AS/NZS 62368.1; AS/CA S004 IC: ICES-003; CS-03, Part V. GRP2612W: FCC: Part 15 Class B; Part 15 Subpart C, 15.247; Part 15 Subpart E, 15.407; FCC Part 68 HAC. CE: EN 55032;...
  • Page 8 Package weight : 936g Temperature and Humidity 32-104℉ / 0～40℃, 10-90% (non- condensing) GRP2613 phone, handset with cord, base stand, universal power supply, network cable, Quick Package Content Installation Guide FCC: FCC Part 15B, Class B; FCC Part 15 Subpart C; FCC Part 15 Subpart E; FCC Part 68 HAC. CE: EN 55032;...
  • Page 9 Universal power adapter included: Input:100-240V; Output: +12V, 0.5A; Power & Green Energy Efficiency Integrated Power-over-Ethernet (802.3af) Max power consumption: 6W Dimension : 234mm x 213mm x 82.2mm Unit weight : 950g Physical Package weight : 1460g Temperature and Humidity 32-104℉ / 0～40℃, 10-90% (non- condensing) GRP2614 phone, handset with cord, base stand, universal power supply, network cable, Quick Package Content Installation Guide...
  • Page 10 User and administrator level passwords, MD5 & MD5-sess based authentication, AES based secure Security configuration file, SRTP, TLS, 802.1x media access control English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Multi-language Japanese, Korean, Polish, Portuguese, Russian, Slovenia, Spanish, Turkish Firmware upgrade via TFTP/FTP/FTPS/HTTP/HTTPS, mass provisioning using TR-069 or Upgrade/Provisioning encrypted XML configuration file...
  • Page 11 Base Stand Yes, allow 2 angle positions Wall Mountable Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 & MD5-sess based authentication, AES based secure Security configuration file, SRTP, TLS, 802.1x media access control English, Arabic, Chinese, Croatian, Czech, Dutch, German, French, Hebrew, Hungarian, Italian, Multi-language Japanese, Korean, Polish, Portuguese, Russian, Slovenia, Spanish, Turkish...
  • Page 12 HD audio Yes, HD handset and speakerphone with support for wideband audio, and dual microphone. Base Stand Yes, 2 angle positions available, Wall Mountable (Wall Mount *sold separately) Wall Mountable Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES Security encrypted configuration file, SRTP, TLS, 802.1x media access control, secure boot.
  • Page 13 screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot-desking, personalized music ringtones and music on hold, server redundancy and fail-over HD audio Yes, HD handset and speakerphone with support for wideband audio. Dual Microphone. Extension Module Base Stand Yes, 2 angle positions available, Wall Mountable (Wall Mount *sold separately) Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator-level passwords, MD5 and MD5-sess-based authentication, 256-bit AES...
  • Page 14 function keys for: MESSAGE(with LED indicator), TRANSFER, HEADSET, HOLD,MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL Support for G7.29A/B, G.711µ/a-law, G.726, G.722(wide-band), G723, iLBC, OPUS, inband and out- Voice Codec of-band DTMF(in audio, RFC2833, SIP INFO) RJ9 headset jack allowing EHS with Plantronics headsets, USB to support Grandstream’s GUV Auxiliary Ports Series headsets and other USB headsets Hold, transfer, forward, 5-way conference, call park, call pickup, shared-call...
  • Page 15 SIP RFC3261, TCP/IP/UDP, RTP/RTCP/RTCP-XR, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, Protocols/Standards NAPTR), DHCP, PPPoE, SSH, TFTP, FTP/FTPS, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Ethernet ports with integrated PoE Graphic Display 7”...
  • Page 16 FCC: Part 15 Subpart B(Class B), Part 15 Subpart C 15.247, Part 15 Subpart C 15.407, Part 1 Subpart I, Part 68. 316/317. IC: RSS-247, RSS-Gen, RSS-102, ICES-003, CS-03 Part V; Compliance CE: EN 55032, EN 55035, EN 61000-3-2, EN 61000-3-3, EN 62368-1, EN 62311, EN 301 489-1, EN 301 489-17, EN 300 328, EN 301 893;...

  • Page 17: Getting Started

    Universal power adapter included: Input:100-240V ; Output: +12V, 1.0A ; Power & Green Energy Efficiency Integrated Power-over-Ethernet(802.3af) Max power consumption 6.2W(power adapter) Unit weight:1050g ; Package weight:1620g Physical Dimension: 263mm x 210mm x 82mm Operation: 0°C to 40°C Temperature and Humidity Storage: -10°C to 60°C Humidity: 10% to 90% Non-condensing GRP2650 phone, handset with cord, phone stand, 12V power adapter, network cable, Quick...

  • Page 18: Using The Phone Stand

    Note Check the package before installation. If you find anything missing, contact your system administrator. Connecting and Setting Up the GRP261X/GRP2624/GRP2634/GRP2670/GRP2650 The GRP261X/GRP2624/GRP2634/GRP2670/GRP2650 phones can be installed on the desktop using the phone stand or attached to the wa using the slots for wall mounting. Figure 2: Phone Stand and Mounting Slots on the GRP261X/GRP2624/GRP2634/GRP2670/GRP2650 Using the Phone Stand To install the phone on the table with the phone stand, attach the phone stand to the bottom of the phone through the phone stand slot.

  • Page 19: Idle Screen

    3. Connect the PSU output plug to the power jack on the phone; plug the power adapter into an electrical outlet. If a PoE switch is used in step 2, this step could be skipped. 4. The LCD will display provisioning or firmware upgrade information. Before con tinuing, please wait for the date/time display to show up. 5.
  • Page 20 ● MissedCalls: Shows up unanswered calls to this phone. ● Redial: Redials the last dialed number The softkeys are context sensitive and will change depending on the call status of the phone. Here are the main softkeys in call screen. ● Redial: Redials the last dialed number after off hook when there is existed call log. ●...

  • Page 21: Using The Keypad

    Bluetooth Status. (GRP2614/GRP2615/GRP2616/GRP2624/GRP2634/GRP2670/GRP2650 only) OFF - Bluetooth icon disappears ON - Bluetooth icon appears Paired – Bluetooth icon turns bright Incoming Call. The current call is an incoming call Outgoing Call. The current call is an outgoing call Call On Hold. OFF - No call on hold ON –...
  • Page 22 Figure 7: GRP2613 Keyboard Figure 8: GRP2614 Keyboard Figure 9: GRP2615 Keyboard...
  • Page 23 Figure 10: GRP2616 Keyboard Figure 11: GRP2624 Keyboard Figure 12: GRP2634 Keyboard...
  • Page 24 Figure 13: GRP2670 keypad Figure 14: GRP2650 keypad Contacts: Press to view and edit contact information. Hold: Press to put call on hold or resume the call. Mute: During a call, Press Mute button to mute or unmute the call. Headset: Press to switch to headset mode Message: Press to view voicemail messages.

  • Page 25: Configuration Via Keypad

    Conference: Press to conference call. Speaker: Press to switch between speaker and handset mode in an active call. Send/Redial Volume: Adjust volume. Up Navigation key: In idle screen, press for 3 seconds to see the IP. MENU Button Table 14: GRP261X/GRP2624/GRP2634/GRP2670/GRP2650 Keypad Buttons Configuration via Keypad To configure the LCD menu using the phone’s keypad, follow the instructions below: Enter MENU options.
  • Page 26 ● Local Group ● LDAP Directory Contacts sub menu is for Local Phonebook, Local Group, LDAP Directory and Broadsoft Phonebooks. User could configure phonebooks/groups/LDAP options here, download phonebook XML to the phone and search phonebook/LDAP directory. Message sub menu include the following options: –...
  • Page 27 ● 802.1X: Enables/Disables 802.1X mode; Configures 802.1x identity and MD5 password. ● Layer 2 QoS: Configures 802.1Q/VLAN Tag and priority value. Select “Reset VLAN Config” to reset VLAN configuration. – Wi-Fi Settings (GRP2612W, GRP2614, GRP2615, GRP2616, GRP2624, GRP2634, GRP2670 & GRP2650 only):  ●...
  • Page 28 Figure 15: GRP2600 Menu Characters Input The GRP261x/GRP2624/GRP263x/GRP2670/GRP2650 keypad can be used by tapping on an input field. GRP261x/GRP2624/GRP263x/GRP2670/GRP2650 keypad has 4 modes “123”, “ABC”, “abc” and “1Bc”. The default mode is “1Bc”. Note If the input field is accepting only digits, only “123” mode will be available. “123”...
  • Page 29 4 G H I g h i 5 J K L j k l 6 M N O m n o 7 P Q R S p q r 9 W X Y Z w x y 8 T U V t u v MPK LCD Information: MPK LCD is available on GRP2614 &...

  • Page 30: Telephony Features

    Figure 18: MPK LCD Configuration (MPK1) After finishing the configuration, press the Left or Right button at the bottom to browse all the MPK’s status on the different pages. For more information, please refer to the admin guide: https://documentation.grandstream.com/knowledge-base/grp261x-grp262x-grp263x-series-administration-guide/ TELEPHONY FEATURES Make Phone Calls Handset, Speaker, and Headset Mode The GRP261X/GRP2624/GRP263x/GRP2670/GRP2650 allows users to switch between handset, speaker, or headset when making calls.
  • Page 31 Figure 19: On-hook dialing Off-hook and dial. Off-hook the phone, enter the number, and send it out. 1. Take handset off-hook; or Press the Speaker button; or Press the Headset button with the headset plugged in; or Press an available LINE key to activate the speaker; 2.
  • Page 32 2. Press the “History” soft key when the phone is in an idle state; 3. Select the entry you would like to call using the navigation arrow keys; 4. Press SEND button to dial out. Via Phonebook. Dial the number from the phonebook. 1.

  • Page 33: Making Calls Using Ip Addresses

    If digits have been entered after taking the handset off-hook, the SEND key will work as SEND instead of showing the history of Dialed extensions; By default, # can be used as SEND. Users could disable it by setting “User # as Dial Key” to “No” from Web GUI��Account X��Call Settings.

  • Page 34: Do Not Disturb

    The phone rings with the selected ring tone. The corresponding LINE key will flash in red. Answer call by taking the handset off-hook, or using Speaker/Headset, or pressing the flashing LINE key; Note Users can choose when receiving a call to either ring from their headset, ring from both headset and the speaker, or only ring from the speaker. This option can be enabled from the Web GUI under Settings ��...
  • Page 35 Figure 24: Do Not Disturb Notes The mute button function can be set also to idle Mute, or be disabled under the web GUI option Settings �� Call features �� Mute Key Function While Idle. During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show the Mute icon on the top of the screen when the call is muted.

  • Page 36: Call Transfer

    Or from the phone’s LCD under Menu �� Contacts �� Local Phonebook as shown below: Figure 26: Block/Allow List from LCD Call Hold Place a call on hold by pressing the HOLD button . The active LINE key will blink in green. Notes If “On Hold Reminder Tone”...
  • Page 37 2. Enter the number for the second call in the new line and establish the call; 3. Press TRANSFER; 4. Press the other LINE key, which is on hold to transfer the call. When set to “Dynamic” 1. During the first active call, press TRANSFER. 2.
  • Page 38 5. When accessing Line, the phone will list the lines which are available for transfer/conference. Example: Under Transfer screen: A new softkey “Target” is added under the transfer/conference action page. Figure 30: “Target” softkey under Transfer Action Page Users can use navigation keys to select a target from the list and use the Menu button or “Select” softkey to dial out. By selecting Local/Broadsoft Phonebook, Local/Broadsoft Call Log, or LDAP Directory, LCD will display the according screen page with limited options (e.g.

  • Page 39: Conference Call

    Conference Call 3-way conferencing GRP2612/GRP2612P/GRP2612W/GRP2613/GRP2614/GRP2615/GRP2616 can host a 3-way conference call with other parties (PCMU/PCMA) while GRP2624, GRP2634, GRP2670, and GRP2650 can host a 5-way conferencing. Users can disable/enable the conference call feature from the phone’s web GUI under the menu Settings �� Call features �� Disable Conference. Initiate a conference call: 1.

  • Page 40: Easy Conference Mode

    Note Users may click the “Swap” Softkey to toggle between active calls. Cancel Conference: 1. If after pressing the CONF key, the user decides to cancel the conference, press the “Cancel” soft key or the current active LINE key (LED in solid green);...

  • Page 41: Participate In Ucm Conference Room

    3. If users would like to re-establish a conference call, before 1 separate LINE is selected, press the “ReConf” softkey right after the conference call is split. Cancel Conference. 1. If the user decides to cancel the conference after establishing the second call, press the “EndCall” softkey instead of the “ConfCall” softkey/CONF key;...

  • Page 42: Conference Call Operations

    Figure 37: List of Conference Room Users Conference Call Operations Invite User: Press the Invite softkey, specify the target extension number then click OK. The phone will note the operation by displaying [Join User_Extension] on the conference home screen. Figure 38: UCM Conference Menu – Invite User Kick User: Select the user’s extension then press Kick.

  • Page 43: Call Forwarding

    Figure 40: UCM Conference room – Mute/ Unmute user Conference Bridge: To bridge another conference, enter the conference number and password and a Bridge request will be sent. Figure 41: UCM Conference Menu – Bridge Conference More: Press […] for more conference room operations. Users can choose to Lock/ Unlock the conference, Kick All, or Mute/ Unmute All participants.
  • Page 44 Figure 43: Disabled Call Forward When the feature is enabled, the phone’s LCD screen will show the following figure. Figure 44: Enable Call Forward When forwarding a call, the recipient will display a “diverted from” message. Figure 45: Diversion Information A Call Forward using BLF can also be performed by pressing the BLF key set on VPK/MPK as a forward destination.

  • Page 45: Virtual Voice Mail

    Virtual Voice Mail With this feature, the phone downloads the voicemail into a .wav file and stores it. Users don’t have to dial feature codes and go to the BroadSoft server to listen to their voice mails. Also, they can pause/resume their voicemail messages at any time they want. For more information, please refer to the admin guide.

  • Page 46: Call Features

    Call Features The GRP261X/GRP2624/GRP263x/GRP2670/GRP2650 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward, etc. Block Caller ID (for all subsequent calls) ● Off hook the phone. ● Dial *30 Send Caller ID (for all subsequent calls) ●...

  • Page 47: Advanced Features

    ● Dial *90 and then enter the number to forward the call. ● Press OK softkey or SEND key. Cancel Busy Call Forward. To cancel the busy call forward: ● Off hook the phone. ● Dial *91. ● Hang up the call. Delayed Call Forward.
  • Page 48 Figure 50: VPK Page Click on “Edit VPK” for the line (fixed VPK) you would like to configure. A new window will pop up for VPK configuration. Users can configure Mode, Account, Description, and Value for the VPK. Up to 33 mode options can be selected for the VPK. Once done, press “Save” on this window and press “Save VPK”...
  • Page 49 Figure 52: Edit VPK – Dynamic VPK Note 1. Dynamic VPK does not support “Default” and “Shared” modes. These two mode options are only available for fixed VPKs. 2. Dynamic VPK does not support NONE mode. If users do not need this VPK, click on “Edit VPK” for it and select “Delete” to remove it. 3.
  • Page 50 Voice Mail voicemail Call Return callreturn Transfer transfer Call Park callpark Monitored Call Park Monitoredcp Intercom Intercom LDAP search Ldap Search Conference Conference Multicast Paging Multicast paging Record Record Call Log Call log Menu Menu XML Application Xmlapp Information Information Message message Forward...
  • Page 51 Figure 53: Line Key as Transfer Mode LCD Indication and Configuration: The configured fixed VPKs are displayed next to the corresponding line. If dynamic VPKs are configured, the users can see a page number shown on the bottom left corner of the LCD. The following figures show page 1 and page 2 of the VPKs on LCD.
  • Page 52 email Account_1_open _voicemail Account_2_open _voicemail Connect Hold Idle Ringing Seized Error Invalid Unknown Away Available Unavailable Busy Chat Connect Ringing Unknown...
  • Page 53 User def Speed Dial Speed Dial Dial DTMF Dial DTMF Call Return Call Return Transfer Call transfer Call Park Call Park Busy Call Park Call Park Online Call Park Offline Intercom Multicast Intercom Intercom Paging Call LDAP Search LDAP Search Multicast Listen Multicast Paging Address...
  • Page 54 Do Not Disturb Phonebook Phonebook Call History Call History Instant Message Instant Message Redial Redial GrandStream GDS OpenDoor OpenDoor System Forward Forward Provision Provision Voice Mail Voice Mail Voice Mail New Table 16: VPK Modes Icon Indications When the user is on the call screen (during a call), he can press the Right/Left arrow key to toggle between screens and choose which VPK to use.

  • Page 55: Predictive Dialing

    Predictive Dialing Search in Call History Functionality If the user dials digits matching some call history entries, a list of entries should be displayed with corresponding names. Figure 56: Predictive Dialing Note Users can Disable the Predictive Dialing Feature from Web GUI under Settings �� Call Features. Search in Broadsoft Directories Web configuration Users can configure Broadsoft XSI directories correctly from Web GUI under External Service ��...

  • Page 56: Vpk Paging Support Inside The Lcd Call Screen

    Figure 58: Predictive Dialing from BS XSI Directories VPK Paging Support inside the LCD Call Screen Users can use their preconfigured VPK mode while on the call screen. Such as Speed Dial, BLF…, as shown in the figure below: Figure 59: VPK Paging Active VPK Page If “Active VPK page”...

  • Page 57: Shared Call Appearance (Sca)

    Shared Call Appearance (SCA) The GRP2612/GRP2612P/GRP2612W/GRP2612G/GRP2613/GRP2614/GRP2615/GRP2616/GRP2624/GRP2634/GRP2670/GRP2650 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to share SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. To enable the shared call appearance, the user needs to register the shared line account on the phone. In addition to configuring the SCA parameters under Settings ��...

  • Page 58: Local Contacts

    These tools can be used to check the hardware and software status of the phone like verifying the LED, keypad buttons, LCD and certificate verification …etc. CONTACTS Local Contacts Users can manage contacts by adding, deleting, and modifying single contacts, downloading contacts from HTTP/TFTP server, importing contacts from external storage, and exporting contacts to external storage.
  • Page 59 <AddressBook> <Contact> <id>1</id> <FirstName>abc</FirstName> <LastName>def</LastName> <JobTitle>jobtitle</JobTitle> <Frequent>0</Frequent> <Phone type="Work"> <phonenumber>1111</phonenumber> <accountindex>0</accountindex> </Phone> <Phone type="Home"> <phonenumber>2222</phonenumber> <accountindex>0</accountindex> </Phone> <Phone type="Mobile"> <phonenumber>3333</phonenumber> <accountindex>0</accountindex> </Phone> <Primary>1</Primary> <Department>department</Department> <Job>job</Job> <Title>title</Title> <Company>company</Company> </Contact> </AddressBook> Download/Upload XML Phonebook from Web UI From the phone’s web interface under Application ��...

  • Page 60: Dialed Numbers Filtering

    Figure 66: Local Phonebook – Contact Information Users can also input the “Company”, “Title”, and “Job” fields on the phonebook.xml like in the previous example or through the phone’s LCD by pressing the “Edit” soft key, as below: Figure 67: Local Phonebook – Company/Title/Job Fields Dialed Numbers Filtering After downloading the phonebook, when dialing a number from the contacts, the number may include special characters such as “()”, “- “,...

  • Page 61: Contact Search Mode

    Contact search mode Quick Match The quick search feature allows users to search parts and strings of the entries. For instance, if users only remember the first name, last name, or parts of the name/phone number, they can use the string in the search bar as displayed in the following screenshots: Figure 70: Before Search Figure 71: QuickMatch Exact Matching...

  • Page 62: Broadsoft Directories

    Figure 73: LDAP search Broadsoft Directories Functionality Users can also search from the Broadsoft directories by entering target content in the search form. This option can be configured under device web UI �� Settings �� Broadsoft. For further information, please refer to the admin guide. Figure 74: Search in Broadsoft Directories CALL HISTORY Local Call History...

  • Page 63: Missed Calls Indication

    Dialed : Answered : Transferred : Figure 75: Call History Screen Page Dial: Tap on one of the call history entries to call this number directly. The phone will use the same account as the call log when dialing out. Delete: Select an entry then press the “Delete”...
  • Page 64 2. To use headset mode, press the headset button . A headset icon will show on the LCD. Figure 77: Headset enabled Bluetooth Information: Bluetooth is available on GRP2614, GRP2615 & GRP2616, GRP2624, GRP2634, GRP2670 & GRP2650 only. GRP2614/GRP2615, GRP2616, GRP2624, GRP2634, GRP2670 & GRP2650 are also capable to connect to Bluetooth devices. supporting Bluetooth version 5.
  • Page 65 Figure 79: Bluetooth Scan 2. Choose a device then select “Pair”. The phone will then start the pairing process Figure 80: GRP2615/GRP2614/GRP2616/GRP2624/GRP2634/GRP2670/GRP2650 Pairing Process Figure 81: Successful Bluetooth pairing 3. If the pairing succeeds, users will see “Connected” next to the name of the Bluetooth device. From a Bluetooth different device: 1.
  • Page 66 Figure 83: Pairing Request Note Turn off Bluetooth if it is not used. For more details on the Bluetooth features, please refer to: https://documentation.grandstream.com/knowledge-base/using-bluetooth-on-grp-phones/ Wi-Fi Information: Wi-Fi is supported on GRP2612W, GRP2614, GRP2615, GRP2616, GRP2624, GRP2634, GRP2636, GRP2670 & GRP2650 only. Note For easy deployment, GRP2612W/GRP2614/GRP2615/GRP2616/GRP2624/GRP263x/GRP2670/GRP2650 out of the box is preconfigured to connect to a default SSID named wp_master with a password (WPA/WPA2 PSK) equal to wp!987@dmin, for this to work the following criteria...
  • Page 67 Figure 85: Enable Wi-Fi 3. Select “Scan”. The device will automatically start scanning for Wi-Fi access points within the range Figure 86: Wi-Fi Scanning 4. A list of available Wi-Fi networks will be displayed. Select the desired network, Figure 87: Nearby Wi-Fi networks 5.

  • Page 68: Restore Factory Default Settings

    Figure 89: Failed/Successful Wi-Fi connection 7. Check the Wi-Fi icon on the idle screen to verify if the Wi-Fi network is properly connected. Figure 90: Wi-Fi Status 8. A new section “Current Connection” will show under System �� Wi-Fi settings. Figure 91: Current connection 9.

  • Page 69: Change Log

    2. Select “System” and enter. 3. Select “Operations – Factory Reset”. 4. A warning window will pop out to make sure a reset is requested and confirmed. Press the “Yes” Softkey to confirm and the phone will reboot, or “No” Softkey to cancel the Reset. Figure 92: Factory Reset using LCD Menu CHANGE LOG This section documents significant changes from previous versions of user manuals for GRP261X/GRP2624/GRP263x/GRP2670/GRP2650.
  • Page 70 Firmware Version 1.0.7.19 Added “Yerevan” to GMT+04:00 Timezone. Added option to disable all Local Call Features except Call Forwarding and DND. Added support for additional display headers: P-Served-Application and P-Served-User. Firmware Version 1.0.5.93 Added ability to end the call on hold without having to resume it first [End call] Added ability to display the entire VPK description label by holding the VPK for 3 seconds when in call [VPK description LCD display]...
  • Page 71 Added support of Bluetooth handsfree feature. [Bluetooth] Improved Features of blocklist and allowlist in Contact. [Block/Allow Listing] Firmware Version 1.0.0.31 Added support for more MPK/VPK modes [VIRTUAL MULTI-PURPOSE KEYS] UCM conference room updates [UCM CONFERENCE] Firmware Version 1.0.0.16 This is the initial version for GRP261X. EXPERIENCING GRP261X/GRP2624/GRP263x/GRP2670/GRP2650 Please visit our website: https://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional features, FAQs, documentation, and news on new products.
  • Page 72 If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please contact (Agent in the US): Company Name: Grandstream Networks, Inc. Address: 126 Brookline Ave, 3rd Floor Boston, MA 02215, USA Tel: 1-617-5669300...
  • Page 73 20 cm between the radiator and your body. CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment GRP2612W, GRP2614, GRP2615 and GRP2616 are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:...
  • Page 74 Grandstream Networks, Inc. is not permitted. Grandstream is a registered trademark and the Grandstream logo is the trademark of Grandstream Networks, Inc. in the United States, Europe, and other countries.

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