Summary of Contents for Grandstream Networks GRP261 Series
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Grandstream Networks, Inc. Configuring Grandstream GRP261X Series with 3CX Phone System...
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Table of Content INTRODUCTION ......................3 Supported GRP261x Models ....................3 CONFIGURATION STEPS ..................... 4 Step 1: Upgrade to the Required Firmware ................4 Step 2: Factory Reset the IP Phone ..................4 Step 3: Provisioning the Phone ....................4 Local LAN or SBC: Provision via Plug’n’Play ..................
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INTRODUCTION All Grandstream products are SIP based and respect RFC3261 for SIP and related RFCs, allowing them to interact with any SIP server including 3CX Phone System. Grandstream endpoints support PnP (Plug and Play) feature to make devices installation and configuration easy from SIP servers supporting this feature such as 3CX Phone System.
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CONFIGURATION STEPS Step 1: Upgrade to the Required Firmware Ensure that the phone is running on the required firmware by 3CX. If the device needs manual upgrading, download the latest distributed required firmware by 3CX from here. To learn how to check the firmware on the phone or how to upgrade them, please read this guide: How to manually upgrade Grandstream IP Phones.
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3. Click on the checkbox for the phone entry and choose “Assign Ext” or “Add Ext”, depending on whether you want to assign the phone to an existing extension or create a new one. Figure 2: 3CX Phone Provisioning Interface 4.
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Figure 3: 3CX Add Phone Interface 4. In the next dialog select the Vendor/Model of the phone and enter the device’s MAC address. Figure 4: 3CX Phone Provisioning Interface 5. Set the “Provisioning Method” to “Direct SIP (Stun - Remote)” and click “OK.” Figure 5: 3CX Event Log P a g e Configuring GRP261X Devices with 3CX Phone System...
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6. Ensure that the extension is ready to be configured via RPS by checking the “Event Log” from the “Dashboard.” If the message appears as a “Warning,” follow the instructions outlined in the message and use the Manual Link Provisioning method. 7.
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KNOWN LIMITATIONS • The first two keys are configured as line keys (via the template). This cannot be changed, otherwise the phone will not be able to make calls. • When configuring the Grandstream GRP phones as STUN, the RTP Port range will always be 24 ports, starting from the “Local RTP Audio Ports Start”...
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