Mercedes-Benz GLE Owner's Manual page 444

Overview of the emergency call systems available in the vehicle
Mercedes-Benz emergency call system
Both emergency call systems are included as standard equipment in your vehicle and are activated at the factory.
R
The use of both emergency call systems is exempt from charges.
R
The Mercedes-Benz emergency call system is permanently logged in to
R
the mobile phone network.
Automatic and manual Mercedes-Benz emergency calls are transmit‐
R
ted to a Mercedes-Benz emergency call centre.
In the event that the emergency call centre of the Mercedes-Benz
emergency call system cannot be reached (e.g. due to a lack of net‐
work coverage), the 112 emergency call is carried out automatically.
Both emergency call systems only function in areas in which the wireless service providers offer mobile phone coverage.
R
For both systems, insufficient network coverage from the wireless service providers can result in an emergency call not being transmitted.
R
You can find more information on the regional
availability of the Mercedes-Benz emergency call
system at: http://www.mercedes-benz.com/
connect_ecall.
There is the option of deactivating the
Mercedes-Benz emergency call system and
using only the 112 emergency call system (EU
112 emergency call system (EU eCall)
If you decide on the 112 emergency call system (EU eCall), then the
R
system only logs in to the mobile phone network after the triggering of
a manual or automatic emergency call.
The 112 emergency call system (EU eCall) transmits automatic and
R
manual emergency call to public coordination centres.
eCall). Contact address for carrying out deacti‐
vation of the Mercedes-Benz emergency call sys‐
tem are the local dealers.
MBUX multimedia system 441
Mercedes-Benz recommends the activation of
the Mercedes-Benz emergency call system for
the following reasons:
In emergency situations when abroad, you
R
can also get support in a language you
speak.