When To Contact A Service Technician - Thermo Scientific Sorvall LYNX 4000 Instruction Manual

6
Troubleshooting

When to contact a Service Technician

At very high speeds the Sorvall LYNX 6000 centrifuge creates a partial vacuum. In case of problems
due to the vacuum pump or a seal failure the Sorvall LYNX 6000 centrifuge displays an error message.
Contact a service technician. Until the problem has been solved you can operate the Sorvall LYNX
6000 centrifuge at lower speeds. Confirm with the speeds given for the Sorvall LYNX 4000 centrifuge
in the rotor manual.
When to contact a Service Technician
If you need to contact a service technician, please provide the order no. and the serial no. of your
centrifuge. This information can be found on the back near the inlet for the power supply cable.
To identify the software version, proceed as follows:
1. Switch on the centrifuge.
2. Open the configuration menu.
3. Select Configuration.
4. Select Device.
Now you can read all required data.
5. Communicate the software version to the service technician.
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Sorvall LYNX 4000 / 6000 Thermo Scientific