HP StorageWorks 1/16 Tape SuperLoader Manual page 118

Troubleshooting
Table 10: Error Messages
Error Message
A8
A9
AA
AB
104
Description
Destination element
full
Picker full
Picker cartridge
sensor error
Drive path sensor
error
Suggested Repair
Verify the expected destination really does not have
a cartridge.
Set the SuperLoader to Home using Web
Administration, Command page
Run the Health test.
If destination is a magazine, install and remove a
cartridge from the selected slot and try again. If
error continues, replace the magazine.
If destination is the tape drive verify the tape drive
does not have a cartridge.
Power cycle the SuperLoader.
If error continues, contact HP customer support.
Look in the front of the SuperLoader and confirm
the picker is full.
Set the SuperLoader to Home using Web
Administration, Command page
Run the Health test.
Power cycle the SuperLoader.
Contact HP customer support if the problem
continues and prevents normal operations.
Perform calibration and confirm calibration
successful.
Perform the Health test.
If problem prevents the test from running, contact
HP customer support.
Run the Health test.
Power cycle the SuperLoader.
Contact HP customer support.
1/16 Tape SuperLoader Reference Guide