Table 10: Error Messages
Error Message
A5
A6
A7
1/16 Tape SuperLoader Reference Guide
Description
Source element
empty
Source magazine
missing
Destination
magazine missing
Suggested Repair
Verify that the expected source really does have a
cartridge.
Run the Health test.
If the source is a magazine, replace the cartridge in
that slot with a different cartridge and try again. If
error continues, replace the magazine.
If source is the tape drive, verify the tape drive has a
cartridge and it was ejected.
Power cycle the SuperLoader.
If error continues, contact HP customer support.
Verify the magazine is installed correctly into the
SuperLoader.
Remove and insert the magazine again.
Run the Health test.
Try a second magazine if possible.
Power cycle the SuperLoader.
Replace the magazine.
Contact HP customer support.
Verify the magazine is installed correctly into the
SuperLoader.
Remove and insert the magazine again.
Run the Health test.
Try a second magazine if possible.
Power cycle the SuperLoader.
Replace the magazine.
Contact HP customer support.
Troubleshooting
103