Related Manuals for Intermec 4820F
Summary of Contents for Intermec 4820F
- Page 1 4820 Printer USER’S GUIDE " " " " " " " " " " " " " " " " " " " " " " " " " " " " P/N: 961-028-096 Revision B June 1998...
- Page 2 The information contained herein is proprietary and is provided solely for the " NOTICE purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
-
Page 3: Table Of Contents
......CONTENTS " " " " " " " " 1-10 1-11 1-11 1-11 1-12 1-12 1-12 1-13 1-13 1-13 1-14 4820 Printer User’s Guide... - Page 4 CONTENTS Electrical Installation Power Cable Routing Cable Installation Mechanical Installation Installing the Fixed Mount Printer Mounting Plates Installing the Wall Mount Printer Final Connections SECTION 3 Operation Check List ......... .
- Page 5 ........Figure 2-7 One-Cable Installation Solution Figure 2-8 Voltage and Polarity Figure 2-9 Top View of Fixed Mount Printer Paper Tray Figure 2-10 Flat and Angle Mounting Plates Figure 2-11 Mounting Dimensions for Wall Mount Printer .
- Page 6 CONTENTS Figure 3-12 “Engaged” Versus “Disengaged” Platen Lever Figure 3-13 Components that Align Paper into Printer Figure 3-14 Inserting 4000 Series or 62XX Computer into Terminal Holder Figure 3-15 Inserting 6100 Computer into Terminal Holder Figure 4-1 Check Points on Printer Mechanism...
-
Page 7: Introduction
" " " " The 4820 Printer is used in the route accounting industry to produce high-quality customer invoices, receipts, load re- ports, transfers, and other documents. A unique “sleep” feature saves energy when the printer is not printing, elimi- nating the ON/OFF switch. -
Page 8: Printer Descriptions
The termi- nal holder may be mounted on the printer or a remote dock can connect to the side of the printer. A deep pa- per tray, which holds up to 200 3-ply forms (about 2”... -
Page 9: Figure 1-1 4820 Printers
Introduction 1. Fixed mount printer (with 4000 Series/62XX Terminal Holder) 2. Portable printer (with 61XX Terminal Holder) 3. Wall mount printer (with mounting plate, flat paper tray, and cover hinge tension adjustment) Figure 1-1 4820 Printers 4820 Printer User’s Guide... -
Page 10: Connectors
Introduction Connectors Each printer has a dc power jack that connects the printer to a power source, such as the vehicle battery or an exter- nal power supply. Each printer communicates with a hand-held computer through the 25-pin data communications connector (wall mount printer) or 15-pin connector socket (in terminal hold- er, remote terminal holder, or vehicle dock). -
Page 11: Figure 1-2 Printer Connectors
SECTION 1 Introduction Fixed Mount Printer Portable Printer Wall Mount Printer 1. 15-pin connector socket 2. DC power connector jack 3. Data communications connector Figure 1-2 Printer Connectors 4820 Printer User’s Guide... -
Page 12: Reset Switch
Introduction Reset Switch Each printer has a reset switch that cold-boots the printer. Fixed Mount or Portable Printer " Both the portable printer and the fixed mount printer have the reset switch behind the printer mechanism. Wall Mount Printer "... -
Page 13: Remote Connections
SECTION 1 Remote Connections A printer and a computer, using the supplied serial cable, can operate while up to 30 feet (9 meters) apart. Power Options Internal Power Module " The alternating current (ac) power module is an avail- able option for fixed mount and portable printers, not for wall mount printers, which allows for ac operation. -
Page 14: Control Panel
Press this button to feed the paper into the printer mechanism or when the printer should advance to the next form. If the printer ran out of paper, press this button to initiate automatic paper loading. 4820 Printer User’s Guide... -
Page 15: Figure 1-4 Control Panel
SECTION 1 Introduction SET TOP BATT LOW ADVANCE HEAD JAM Power PAPER OUT Figure 1-4 Control Panel 4820 Printer User’s Guide... -
Page 16: Specifications
15,000 meters 13.2 volts dc (nominal) 3.5 amps (avg. while charging internal battery) 6 mA (sleep mode — no charge), varies for custom configurations such as the printer and 61XX Terminal Holders. " " 1 year @ 25 C (77 2.3 amperes-hour... -
Page 17: Printer Dimensions
(width, length, and depth): Fixed Mount Printers The base of the fixed mount printer is 12.75” (32.5 cm) wide by 14” (35.5 cm) front to back. The upper portion varies ac- cording to the configurations shown in Table 1-1. -
Page 18: Wall Mount Printers
Customer Support’s on-going objective is to provide quality support to all of our customers worldwide. If the printer has a fault that you or your company’s main- tenance personnel cannot correct, call the Customer Sup- port Center. If the support person asks you to return the... -
Page 19: Factory Service
Visit our Web site at http://www.intermec.com to download many of our current manuals in PDF format. To order printed versions of the Intermec manuals, contact your lo- cal Intermec representative or distributor. 4820 Printer User’s Guide... -
Page 20: Bulletin Board Service
Introduction Bulletin Board Service The Customer Support Bulletin Board (BBS), maintained by Intermec Technologies Corporation, provides software and documentation: Phone number: 319-369-3515 (14.4 kbps modem) " Protocol: Full duplex, ANSI or ANSI-BBS; 300 to " 28,800 bps; v.32bis; 8 bits, no parity, 1 stop bit. For high-speed modems, disable XON/XOFF and enable RTS/CTS. -
Page 21: Installation
4820 Printer. Installation Kit " NOTE: Vehicle power cables, at various lengths, are sold separately. Intermec Technologies Corporation has these vehicle instal- lation kits available for the printer. Below are their part numbers: 203-242-001 "... -
Page 22: Installation Procedures
Vehicle Electrical System " NOTE: If the vehicle voltage is too high or too low, the printer may not work. The vehicle electrical system must be in good condition for all types of installations. The charging circuit must work properly and vehicle-generated electrical “noise”... -
Page 23: Electrical Installation
If the battery voltage exceeds 15.5 V dc, there is a problem with the vehicle electrical system which must be diagnosed and repaired be- fore the printer and vehicle dock will work properly. Check your en- gine for a bad voltage regulator or a poor ground, either of which can cause excessive voltage. -
Page 24: Cable Installation
4. Vehicle battery cable - - 8, 16, or 22 feet (2.4, 4.9, or 6.7 meters) 5. Filter 6. Chassis ground 7. Fixed mount printer 8. Printer power cable - - (4 feet or 1.2 meters - - goes to printer) Two-Cable Installation Solution 4820 Printer User’s Guide Figure 2-1... - Page 25 The vehicle battery acts as an electrical filter and reg- " ulator. If there is any damage to the printer power cable, you " will be able to easily replace that cable. Routing the Cables...
-
Page 26: Figure 2-2 Vehicle Battery Cable Jacket
(31--36 centimeters). 3. Strip 1/4” (6 mm) of insulation from the black (or brown) and red wires. Gray Battery Cable Vehicle Battery Cable Jacket 4820 Printer User’s Guide Red Wire Black (or Brown) Wire Strip the Cable Jacket Figure 2-2... -
Page 27: Figure 2-3 Vehicle Battery Cable Ends
Black (or Brown) Wire Red Wire Vehicle Battery Cable Ends D Strip wire D Install terminal ring Crimp Here 1. 3/8” terminal ring 2. Fuse link assembly 3. Fuse link splice 4. Vehicle battery cable Figure 2-3 4820 Printer User’s Guide Installation... - Page 28 " NOTE: Repeat steps 3- -8 for the negative vehicle battery cable wire (black or brown), hooking up the negative cable to the negative battery ter- minal. 9. Reconnect the negative battery terminal cable. 4820 Printer User’s Guide SECTION 2...
-
Page 29: Figure 2-4 Side-Mount Vehicle Battery
SECTION 2 Installation 1. Bolt 2. Nut 3. Vehicle battery 4. Vehicle battery terminal cable 5. Fuse link 6. Washers Figure 2-4 Side-Mount Vehicle Battery 4820 Printer User’s Guide... - Page 30 " NOTE: Repeat steps 4- -7 for the negative battery cable wire (black or brown), connecting the wire to the negative battery computer. 8. Reconnect the negative battery terminal cable. 2-10 4820 Printer User’s Guide SECTION 2 1-1/2” bolts (5) and...
-
Page 31: Figure 2-5 Top-Mount Battery Terminal
SECTION 2 Installation 1. 3/8” nut 2. Vehicle battery 3. Vehicle battery terminal cable 4. Fuse link 5. 3/8” x 1-1/2” bolt 6. 3/8” washers Figure 2-5 Top-Mount Battery Terminal 4820 Printer User’s Guide 2-11... -
Page 32: Figure 2-6 Clamps
#6 Sheet-metal Screw Goes Here Grounding the Printer Power Cable The printer power cable has a ground strap (or wire) that must be fastened to vehicle sheet-metal to ensure proper cable shielding. Follow these steps to fasten the ground strap: 1. -
Page 33: Figure 2-7 One-Cable Installation Solution
5. 7- -10 amp fuse 6. AC portable printer One-Cable Installation Solution " NOTE: Due to AC printer UL requirements, this method is recommended only for AC printers. Routing the Cables Use the following guidelines when routing the printer pow-... -
Page 34: Figure 2-8 Voltage And Polarity
Do not attempt to defeat or bypass the in-line fuse. Checking Printer Power Cable Voltage Verify the printer power cable voltage and polarity (as indi- cated), then plug the printer power cable into the printer power connector. If voltage is not present, select a different “hot”... -
Page 35: Mechanical Installation
SECTION 2 Mechanical Installation The fixed mount printer and the wall mount printer can be used in a vehicle. Each printer has its own mounting plate. Installing the Fixed Mount Printer Mounting Plates " NOTE: These mounting plates and instructions apply to fixed mount printers. -
Page 36: Figure 2-10 Flat And Angle Mounting Plates
Once you select where to install the fixed mount printer in the vehicle, you permanently install the appropriate plate. These mounting plates have access holes where necessary so that special tools are not required for securely tightening hardware. -
Page 37: Installing The Wall Mount Printer
Bolts are not provided. An area of 17” x 26” x 13” (43 x 66 x 33 cm) is required for the mounting plate, the wall mount printer, and the option- al paper tray. Secure the mounting plate in an area of 13”... -
Page 38: Figure 2-12 Mounting Plate
" NOTE: Fasteners to mount this plate to the vehicle are not provided. The mounting plate for the wall mount printer hangs on the wall of a vehicle. Install the plate with the knob screw on top and the mounting lips facing outward. Use four bolts, evenly distributed, to secure the plate to the wall. -
Page 39: Figure 2-13 Attach Paper Tray To Mounting Plate
1/4” bolts in the holes, through the paper tray bracket. Use a 7/16” wrench to tighten the bolts. 1. Center lip on paper tray 2. Compact paper tray 3. Center, bottom lip on mounting plate Attach Paper Tray to Mounting Plate Figure 2-13 4820 Printer User’s Guide Installation 2-19... -
Page 40: Figure 2-14 Mounting The Wall Mount Printer
Installation Mounting the Printer The wall mount printer sits on the bottom lip of the mount- ing plate. The top of the printer is held to the mounting plate via a printer tie-down bracket (5” x 4”) and knob. 1. Using the two horizontal slots on the printer bottom, push the printer onto the two bottom lips on the mounting plate. -
Page 41: Final Connections
With the 61XX, 63XX, and 66XX Computers, install a “Y” cable to supply power to both the vehicle dock or the remote terminal holder and to the printer (Installation Kit Number 203-344-002). The rectangular connector plugs into the ve- hicle battery cable. - Page 42 Installation SECTION 2 2-22 4820 Printer User’s Guide...
-
Page 43: Operation
" " " " " Check List This section instructs how to set up the 4820 Printer for the first time. Make sure you complete these tasks: Printer is unpacked. " Foam blocks are removed from around the printer. "... -
Page 44: Installing Internal Battery
This battery does not charge the computer. " NOTE: Remove the printer battery when storing a printer for over 30 days. After storage, reinstall the battery and connect the printer to an ex- ternal power source for at least two hours, to recharge the battery. -
Page 45: Installing A Battery Spacer
(operating time) than the original larger batteries. A small metal spacer is installed over one of the plastic battery retainers built into the printer to securely fit the smaller battery pack into the printer. In a Deep Paper Tray... -
Page 46: Figure 3-3 Lowering Spacer In Shallow Paper Tray
This prevents the spacer from interfering with or damaging the battery connector. 1. Lower the metal spacer into the printer and press straight down on the spacer while rotating it under the existing clip. -
Page 47: Removing A Battery Spacer
From a Deep Paper Tray To remove the spacer from a printer with a deep paper tray, do the following: 1. Press on the plastic piece to release the clip (press the piece in the direction of the arrow shown below). -
Page 48: Figure 3-6 Pressing Down With Pliers
Operation From a Shallow Paper Tray To remove the battery spacer from a printer with a shallow paper tray, do the following: 1. Grasp the spacer firmly with pliers and press down firmly on the spacer as you rotate it. (Rotate the spacer clockwise as shown.) -
Page 49: Installing The Ribbon Cartridge
SECTION 3 Installing the Ribbon Cartridge Ensure there is a ribbon cartridge in the printer before you print and that the ribbon is fully seated (cartridge makes a distinct “snap” or “click”) with the visible portion of the rib- bon not frayed or torn. -
Page 50: Adjusting The Print Head Gap
Adjusting the Print Head Gap For fixed mount and portable printers, the head gap adjust- er is on the right side of the printer mechanism. For wall mount printers, the head gap adjuster is on the left. The head gap adjustor has five notches between the print head and the platen. -
Page 51: Loading Paper Tray
2. Lower a stack of paper into the paper tray under the printer mechanism, as shown. 3. Pull the top form out and over the printer mechanism. 4. Lower the printer mechanism and latch (push out- ward) into place. -
Page 52: Wall Mount Printer
Wall Mount Printer If you have a compact paper tray attached to the wall mount printer, do the following to load paper into that tray: 1. Hold a stack of paper, up to 2.5 inches (6 cm) thick, with one hand at the top of the paper and the other hand at the bottom. -
Page 53: Loading Paper Into Printer
SECTION 3 Loading Paper Into Printer B CAUTION: Do the following to load the paper into the printer, or paper jams may occur. Loading the paper into the printer takes several steps: checking the pinfeed drive gear, positioning the paper, ad- justing the pinfeed holders, and setting the paper. -
Page 54: Positioning The Paper
Adjusting the Pinfeed Holders " NOTE: There are two pinfeed holders, one next to the green thumb wheel and one on the opposite side of the printer mechanism. Always loosen the pinfeed holder that is opposite from the green thumb wheel. -
Page 55: Figure 3-13 Components That Align Paper Into Printer
SECTION 3 Operation 1. Pinfeed holder 2. Locked pinfeed holder locking tab 3. Released pinfeed holder locking tab 4. Paper bail 5. Thumb wheel (green) 6. Paper guide Figure 3-13 Components that Align Paper into Printer 4820 Printer User’s Guide 3-13... -
Page 56: Setting The Paper
3. Close the printer cover. Ensure that the paper is threaded through the paper slot. Press the SET TOP button to adjust where the printer is at for the top of the page, if necessary. The printer is ready to start printing. 3-14 4820 Printer User’s Guide... -
Page 57: Inserting Computer In Terminal Holder
(shown in figure a). 3. Lower the connector end of the computer into the ter- minal holder. 4. Slide the computer to fully seat it in the printer dock- ing connector (figure b). 1. Bottom (or battery) end of computer 2. -
Page 58: Inserting 61Xx Computer
4. Slide the computer to fully seat it in the docking con- nector (figure b). 1. Top (or display) end of computer 2. Terminal slide retainer 3. Docking connectors Inserting 6100 Computer into Terminal Holder 3-16 4820 Printer User’s Guide Figure 3-15 SECTION 3... -
Page 59: Operating Guidelines
" " " " " " The printer lasts longer and performs better when it is op- erated correctly and kept clean. Operating Guidelines Ensure that the computer remains " connected to the printer throughout a printing sequence or operation. -
Page 60: General Cleaning
B CAUTION: Do not use glass cleaners with ammonia. Permanent damage to the printer cover will occur if such glass cleaners are used. Do not use abrasives or solvents (or any product containing these substances) to clean any part of the unit. Permanent damage to the printer will occur if such substances are used. -
Page 61: Cleaning The Inside
SECTION 4 Cleaning the Inside B CAUTION: Let the printer cool before you clean the inside of the printer, or you may burn your fingers. Open the printer cover and inspect the ribbon cartridge and all visible moving parts on the printer mechanism for signs of wear or damage. -
Page 62: Removing Old Ribbon Cartridge
The printer ribbon contains a special lubricant to ensure that the fine dot wires inside the print head receive ade- quate lubrication. Replace the ribbon frequently to prolong the life of the print head. The printer requires no addition- al user-applied lubrication. Removing Old Ribbon Cartridge... -
Page 63: Cleaning The Mask Spring
If the mask spring appears to be in good condition, go to page 4-7 and install a new ribbon cartridge. Mask Spring Location 1.Print head 2. Mask spring Figure 4-3 4820 Printer User’s Guide Maintenance... -
Page 64: Figure 4-4 Exposing The Mask Spring
The clear plastic holder that seats the mask spring can be removed if necessary. Use your fingernails to loosen the base of the holder, then pull the holder straight up from the printer mechanism. Do the following to clean the mask spring: 1. -
Page 65: Installing New Ribbon Cartridge
5. Turn the ribbon advance knob (follow raised arrows) to align the ribbon in the front of the print head. Installing Ribbon Cartridge 1. Ribbon 2. Locking tab 3. Advance knob 4. Tightens ribbon Figure 4-5 4820 Printer User’s Guide Maintenance... - Page 66 Maintenance SECTION 4 4820 Printer User’s Guide...
-
Page 67: Checking The Power Source
(green LED) turns on and the print head moves to its starting position. If there is no reaction from the printer after you press a key on the control panel, verify that the power cables are prop- erly connected between the printer and its power source (in- ternal battery, vehicle battery, or ac). -
Page 68: Figure 5-1 Sample Printout
ADVANCE and SET TOP buttons, on the control panel, at the same time, for about five seconds until the printer beeps and all indicators are lit. As the self-test progresses (for about 15 seconds), the indicator lights change. When the self-test is done, the printer... - Page 69 The resulting printout indicates the highest voltage (such as the internal battery, the ac power cord, or the dc power jack) to the printer mechanism (valid range 11.5 - 15.0); the printer ’s capability; “DIP” switch settings; and the firm- ware version installed in the printer.
-
Page 70: Figure 5-2 Dip Switches
Troubleshooting INTERMEC munications Protocol (NPCP). The printer has four com- mon configurations (Table 5-1), and more customized con- figurations. slashes. Common DIP Switch Configurations Configuration DIP Switches: 1 NPCP 9600 bps NPCP 19200 bps (factory default) DTR, 9600 bps, No parity, 8 data bits... -
Page 71: Resetting The Printer
Possible Printer Problems Symptom Cause Printer beeps Printer out of paper (detectable errors) Head Jam Voltage too high or low (Note: Error lights do not flash if voltage is too high) - Page 72 Print head gap is too tight. Drive gear not engaged Paper tray too full. Paper perforations torn Paper is wrinkled, creased, missing perforations, or moist. Paper scraps found in printer mechanism or around platen. Printer mechanism is unlatched (unlocked). Ribbon is jammed. Ribbon cables obstructing paper.
- Page 73 Recharge or replace the in- ternal battery. Check power cables. " Have vehicle electrical system " repaired if printer is operating on a vehicle battery. Repair vehicle electrical system. Operate printer from an alter- native power source until the problem is corrected.
-
Page 74: Communications Pin-Out Configurations
Troubleshooting Communications Pin-Out Configurations Below are common cable configurations between a hand- held computer or a dock and the INTERMEC Printer: Dock Signal Name 25-Pin DSUB Female 25-Pin to 25-Pin Cable (P/N: 206-954-XXX) 4820 Printer User’s Guide Wall Mount Printer... -
Page 75: Troubleshooting
9-Pin to 15-Pin Cable (P/N: 226-016-XXX) Printer Pin # Pin # Signal Name RCT in RXD out RTS in CTS out DSR out shield shell shell Chassis Ground Terminal Charge out to computer 15-Pin DSUB Female Figure 5-4 4820 Printer User’s Guide Troubleshooting... - Page 76 CTS (Clear To Send) in RTS (Ready To Send) out RXD (Receive Data) in TXD (Transmit Data) out 15-Pin DSUB Male 15-Pin to 25-Pin Cable (P/N: 216-605-XXX) 5-10 4820 Printer User’s Guide Wall Mount Printer shield Pin # Pin # Signal Name shell...
- Page 77 SECTION 5 Dock Signal Name 25-Pin DSUB Male 25-Pin to 15-Pin Cable (P/N: 226-028-XXX) Printer Pin # Pin # Signal Name shield open shell 15-Pin DSUB Male Figure 5-6 4820 Printer User’s Guide Troubleshooting 5-11...
- Page 78 Troubleshooting The printer has a 25-pin connector with the following pin- out designations and signal mnemonics: Printer Communications Connector Pin-outs 15-Pin 25-Pin DSUB DSUB Signal Name CTS (Clear To Send) RXD (Receive Data) TXD (Transmit Data) RTS (Ready To Send)
-
Page 79: General Index
Control panel, 1-9 buttons, 1-8 indicators, 1-8 Customer Response Center, 1-12 Dimensions fixed mount, 1-11 portable, 1-11 wall mount, 1-12 DIP switch configurations, 5-4 EGS, defined, 1-3 4820 Printer User’s Guide " " " " " " " " "... - Page 80 3-3 Mounting plate (wall mount), shallow paper tray, 3-4 ribbon cartridge, 3-7 Mounting plates Internal battery, 1-7 angle (fixed mount printer), Internal power module, 1-7 flat (fixed mount printer), wall mount, 2-18 Kit number, installation ac portable printer, 2-1...
- Page 81 61XX Computer, deep paper tray, 3-5 shallow paper tray, 3-6 inserting 62XX Computer, Reset switch, 1-6 Terminal indicators, 5-7 Resetting the printer, 5-5 Ribbon cartridge, 3-7 Top-mount vehicle battery, 2-11 install, 4-7 Troubleshooting remove, 4-4 possible printer problems, 5-5...
- Page 82 GENERAL INDEX Index-4 4820 Printer User’s Guide...
Need help?
Do you have a question about the 4820F and is the answer not in the manual?
Questions and answers