6200 Computer Locks Up - Intermec 6200 Troubleshooting Manual

SECTION 3 Flash
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6200 Computer Locks Up

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NOTE:
All computers may experience a lock up from time to time. Call Norand Customer
Support at 1-800-221-9236 if the computer cannot get restarted.
If the batteries are good and properly charged, and the computer still does
not start up, there may be a flash problem. Generally, a flash problem can
occur if the application or the flash attempts to call a program that is not
present. This attempt most likely occurs during software (flash or applica-
tion) upgrades or changes.
One possible lock up can be caused by the BATWARN.EXE file, which puts
battery status icons on the display. The BATWARN.EXE file caused
unpredictable computer failures, thus Norand removed the BATWARN.EXE
software file from Flash versions 1.40 and greater to prevent these failures.
One possible replacement for the BATWARN.EXE file is the
PWRDISP.COM file. If DOS is on the computer, do one of these options:
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The unit should boot to a custom-boot program or the NORAND Utilities
screen.
3-2 6200 and 6210 Hand-Held Computers Troubleshooting Guide
Use the computer, but without notification of the battery's condition.
Power management software still runs, but there are no warnings of
low batteries or chargers getting attached. The computer boots up as
normal, but the error message stating the BATWARN.EXE file failed
to load probably scrolls off the screen rather quickly.
Change the computer software setup to take advantage of the Power
Display software.
Continue to run the computer with the BATWARN.EXE file and its
known unfixable problems.