SECTION 4
Troubleshooting
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Checking Flash Version
Perform this procedure on a computer that is not holding any critical data:
1.
2.
Booting to NORAND Utilities Menu
Use the following steps to access the NORAND Utilities menu:
1.
2.
4-10 6200 and 6210 Hand-Held Computers Troubleshooting Guide
Press the reset switch and wait 10 seconds for the power-on self-test.
"62X0 FLASH Vx.xx" appears at the bottom of the screen. "Vx.xx"
is the flash version in this computer. This screen pauses 10 seconds,
then continues on through the reset.
If step 1 did not work, try booting to the NORAND Utilities menu.
Once those steps are complete, press the reset switch again without
holding any keys. The computer should boot back to the previously
running program.
Press the reset switch and repeatedly press [F4]. The [F4] key must
be active while the computer "beeps" through the memory test during
the power-on self-test. The "ROM DOS 5" menu should appear on
the LCD screen. If this fails to appear, try this step again.
Press [4] for drive D:. As the computer boots, the flash version ap-
pears for ten seconds, then the computer should continue to the NOR-
AND Utilities menu.