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" NOTICE The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
This user’s guide is divided into four sections and two ap- pendixes. Section 1 Contains general information about the components of your 6212 Hand-Held Computer. This includes telling you how the user guide is organized, a summary of the sections, and the specifications for your hand-held computer. Section 2...
Follow their instructions for filing a claim on the damaged items. Authorized repair of products is available only at Service Centers. Unauthorized repair voids any and all warranties. Contact your Sales Representative for additional instruc- tions. 6212 Hand-Held Computer User’s Guide SECTION 1...
Figure 1-1, Figure 1-2, Figure 1-3, and Figure 1-4 on pages 1-3, 1-4, and 1-5 show you the location of the key compo- nents for your hand-held computer. General Information 1. Display 2. Keyboard Figure 1-1 Hand-Held Computer Front View 6212 Hand-Held Computer User’s Guide...
1. PC card and backup battery retaining door (top screws) 2. PC card and backup battery retaining door (bottom screws) 3. Main battery pack compartment latch knob 4. Handstrap Figure 1-2 Hand-Held Computer Back View 6212 Hand-Held Computer User’s Guide...
Use the period [.] key as a period or a decimal point. Clear Key Use the Clear key to delete data being entered. Page Up or Down Keys Use the Page Up or Down keys to step forward or backward in your program. General Information 6212 Hand-Held Computer User’s Guide...
Arrow Keys The arrow keys move the cursor in the direction of the ar- row. Display The display shows status messages, keyed-in entries, cus- tomer or product lists, calculations, and prompts for re- sponses. 6212 Hand-Held Computer User’s Guide...
When your hand-held computer goes into shutdown mode because of low battery condition, the data is protected by the backup battery. Your hand-held computer will not ac- cept data or process transactions until you deal with the 6212 Hand-Held Computer User’s Guide...
BIOS and DOS firmware. Applications stored in flash ROM are copied into DRAM for execution. Flash does not require a battery in your hand-held computer to main- tain its contents. 1-10 6212 Hand-Held Computer User’s Guide SECTION 1...
The Reset switch access is located behind the 15-pin con- nector. To access use a straightened large paper clip, insert one end in the reset switch hole. General Information 1. Reset switch location Figure 1-6 Top End Reset Switch Access Point 6212 Hand-Held Computer User’s Guide 1-11...
" Connect to peripheral devices " Getting Started Unpack your 6212 Hand-Held Computer and inspect it for signs of physical damage that may have occurred in ship- ment or storage. Fully charge the batteries in your hand-held computer be- fore using them. Put the computer on a charging source for at least 10 hours to ensure that the backup battery and main battery pack are completely charged.
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Hand-Held Computer Operation SECTION 2 Depending on the method you are using, the result will be the same but the steps you go through may vary from the way this user’s guide presents the material. 6212 Hand-Held Computer User’s Guide...
4. Push the battery down into the compartment 5. Replace PC memory card and back up battery compartment door. 1. Keyed backup battery connector jack 2. Backup battery connected Installing Back Up Battery Hand-Held Computer Operation Figure 2-1 6212 Hand-Held Computer User’s Guide...
= LED off one LED = less than 25% capacity; two LEDs = 25- -50% capacity; three LEDs = 50- -75% capacity; four LEDs = more than 75% Main Battery Pack Capacity Contacts 6212 Hand-Held Computer User’s Guide Figure 2-2 SECTION 2...
4. Pull the handstrap and battery compartment door down toward the bottom and lift the strap up, then away from the main battery compartment. Hand-Held Computer Operation 1. Latch knob position indicator 2. Open position indicator Figure 2-3 6212 Hand-Held Computer User’s Guide...
Hand-Held Computer Operation SECTION 2 1. Battery compartment door unlocked 2. Battery compartment door lifted 3. Battery compartment door moved out of the way 4. Main battery compartment Figure 2-4 Main Battery Compartment 6212 Hand-Held Computer User’s Guide...
7. Reinstall the door. Turn the latch knob 1/4-turn clock- wise (to line up indicator with the closed padlock sym- bol) to lock it. Hand-Held Computer Operation Figure 2-5 1. Latch knob position indicator 2. Locked position indicator Figure 2-6 Closing Battery Compartment 6212 Hand-Held Computer User’s Guide...
[ " NOTE: There are 5 steps for the backlight brightness and 51 steps for the screen contrast. 6212 Hand-Held Computer User’s Guide ] or the down [ ] keys. SECTION 2...
The first screen you see will show you general information, program version, and copyright data. 3. Press the 4. This next screen will follow: Hand-Held Computer Operation ] or down [ ] contrast keys. key and continue. [YES] 6212 Hand-Held Computer User’s Guide...
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Use the arrow keys to highlight the desired selec- " tion 6. Press the At this point go to Appendix B for the Pen*Key Utilities Programs procedures. 2-10 6212 Hand-Held Computer User’s Guide ZZZZZZX xprotx xbpsx ZZZZZZZZZZZZZX [NO]QUIT key. [YES]...
" " " Introduction Your 6212 Hand-Held Computer is designed to withstand normal use in harsh environments. Occasional maintenance is required to ensure trouble-free operation. The procedures in this section should help keep your hand-held computer in good working condition.
2. Position the Battery Compartment latch knob in the unlock position. 3. Lift the handstrap off and replace with a new one. 6212 Hand-Held Computer User’s Guide 1. Screws holding handstrap 2. Battery compartment latch knob Figure 3-1...
It may also be necessary to lightly burnish them with a pencil eraser. Check the connectors on the docks or printers to ensure they are clean. Routine Care and Maintenance 6212 Hand-Held Computer User’s Guide...
Three screws secure the keyboard to the case. Unscrew those to remove the keyboard and do more cleaning if necessary. 1- -3. Screws holding keyboard Figure 3-2 Removing The Keyboard 6212 Hand-Held Computer User’s Guide...
Batteries Will Not Charge Printer Not Ready Will Not Turn On When The ON Key Is Pressed 6212 Hand-Held Computer User’s Guide Table 4-1 Basic Troubleshooting Solution Recharge main Li Ion pack. Recharge main Li Ion pack. Charge immediately! Data loss is immi- nent.
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* Press the ON key. If your computer does not resume, the battery still is low. Recharge for at least 30 minutes or try another battery pack. 6212 Hand-Held Computer User’s Guide...
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Not Suspend Hand-Held Computer Takes A Long Time To Boot Up After A Reset 6212 Hand-Held Computer User’s Guide Table 4-1 (continued) Basic Troubleshooting Solution * The unit will not turn off when it is connected to a charging device.
* The dock may not be properly connected to the host. Make sure there is a connection. TCOM errors may happen when telephone service is lost, or for reasons not related to the physical connection. 6212 Hand-Held Computer User’s Guide...
Be sure to carefully pack the unit and include a de- " scription of the problem and the measures you took to correct it. If possible, include any printout (if applica- ble) or write down displayed error messages to illus- trate the problem. 6212 Hand-Held Computer User’s Guide SECTION 4...
RS-232 Transmitted Data RS-232 Received Data RS-232 Clear To Send RS-232 Data Set Ready External Charge Voltage input Ground, Signal RS-232 Data Carrier Detect Switched 5.0 volt peripheral power 6212 Hand-Held Computer User’s Guide Appendix A " " " " " "...
CHARGE_DOCK * Pin 6 and 7 are multiplexed. If the three wire COM2 is selected then the /signal applies. A A - - 2 2 6212 Hand-Held Computer User’s Guide Function Ground (rightmost side) Ethernet Output RS-485 I/O and Ethernet Output...
Select one suboption each time. Press the [NO] key to exit a drop-down list. The following is an example of a drop-down list. B B - - 2 2 6212 Hand-Held Computer User’s Guide CHANGE UNIT ID UNIT ID 2233233...
[NO] key to exit without saving the entries. PEN*KEY NETWORK PARAMETERS SERVER NAME I.U.N. INCORPORATED SERVER IP ADDRESS 123.123.123.123 CLIENT IP ADDRESS 123.123.123.123 ROUTER SUBNET MASK [NO]QUIT 6212 Hand-Held Computer User’s Guide Utilities Program B B - - 3 3...
Utilities Program Title Screen When you reboot or reset your computer, the Title Screen appears: Press the [YES] key to continue. B B - - 4 4 6212 Hand-Held Computer User’s Guide PEN*KEY UTILITIES PSROMOC Vx.xx COPYRIGHT 1994--1999 INTERMEC TECHNOLOGIES CORPORATION.
[YES] key to enter. Press the [NO] key to exit this menu. PEN*KEY PEN*KEY UTILITIES LANGUAGE SELECTION 1. ENGLISH [NO]QUIT 6212 Hand-Held Computer User’s Guide Utilities Program B B - - 5 5...
If your computer does not support any of the features listed, the fol- lowing pop-up menu appears. Press the [YES] key to continue: The Communications Menu appears after the Title Screen: B B - - 6 6 6212 Hand-Held Computer User’s Guide COMMUNICATIONS FEATURE NOT SUPPORTED...
[NO] key is not processed until the next session is attempted. PEN*KEY Utilities Program ARE YOU SURE YOU WANT TO STOP COMMUNICATIONS NOW? [YES]STOP [NO]RESUME 6212 Hand-Held Computer User’s Guide B B - - 7 7...
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Session Status on page B-12 for meaning. Following a successful session, PEN*KEY Utilities executes the downloaded application. If the necessary program files are not found, this message window appears: B B - - 8 8 6212 Hand-Held Computer User’s Guide PEN*KEY UTILITIES COMMUNICATIONS COMM SETTINGS: NRINET...
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PEN*KEY UTILITIES COMMUNICATIONS COMM SETTINGS: NRINET SERVER NAME CLIENT IP ADDRESS 0.0.0.0 ROUTER 0.0.0.0 SIGNING ON STATUS: LAST SESSION T803 INVALID HOST NAME OR IP ADDRESS [NO]STOP COMM 6212 Hand-Held Computer User’s Guide Utilities Program B B - - 9 9...
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If the session is unsuccessful, LAST SESSION appears with the failure status, such as “T289.” B B - - 1 1 0 0 6212 Hand-Held Computer User’s Guide PEN*KEY UTILITIES COMMUNICATIONS COMM SETTINGS:...
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If you select this option and Option 2. COMM SETTINGS is set to INTERSERVER, this Communication Status menu appears: Transfer: Press the [NO] key to exit this screen. B B - - 1 1 1 1 6212 Hand-Held Computer User’s Guide...
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The following values indicate an error returned by MININET.EXE. 100 is added to the error returned by MININET.EXE to avoid conflict with other defined errors. B B - - 1 1 2 2 6212 Hand-Held Computer User’s Guide Illegal buffer length Invalid command Command timed out...
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Command completed while cancel occurring Command not valid to cancel Unusual network condition Adapter malfunction Hayes response code, or code defined by program: No carrier Command not recognized 6212 Hand-Held Computer User’s Guide Utilities Program B B - - 1 1 3 3...
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Utilities Program " NOTE: For response codes not listed above, if you purchased this modem from the Norand Mobile Systems Division of Intermec Technologies Corporation, contact our Customer Response Center at 1-800-755-5505 (U.S.A or Canada) or 1-425-356-1799. If this modem is not from the Norand Mobile Systems Division, con- tact your modem supplier.
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812 Timeout while receiving data. Connection to " remote machine dropped. Make sure the host is still running, and check all cables and network connections. PEN*KEY Utilities Program 6212 Hand-Held Computer User’s Guide B B - - 1 1 5 5...
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962 Too many levels of symbolic links. " 963 File name is too long. " 964 Host is down. " 965 Host is unreachable. " 966 Directory not empty. " B B - - 1 1 6 6 6212 Hand-Held Computer User’s Guide APPENDIX B...
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204 Remote file name is invalid. " 205 Local file name is invalid. " 206 File not found on server. " 207 Timeout. " PEN*KEY Utilities Program 6212 Hand-Held Computer User’s Guide B B - - 1 1 7 7...
Press the [NO] key to exit this drop-down list. The comput- er takes you to the Communications Menu. B B - - 1 1 8 8 6212 Hand-Held Computer User’s Guide 1. NETWORK. . . 2. MODEM/DIRECT 3. ACCESSORY CARD 4.
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2. COMM SETTING MODEM/DIRECT 3. UNIT ID 4. MODEM PARAMETERS MODEM TYPE NM2400/NM2400A PROTOCOL BPS FMT 2400 8N1 AUTO ANSWER 5. PHONE NUMBER 9...131369282 9. ADVANCED UTILITIES 6212 Hand-Held Computer User’s Guide Utilities Program B B - - 1 1 9 9...
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SETTING. Suboption 4 HANDHELD Suboption 5 REMOTE OPS These suboptions are not supported at this time. B B - - 2 2 0 0 6212 Hand-Held Computer User’s Guide PEN*KEY UTILITIES COMMUNICATIONS 1. BEGIN COMM SESSION 2. COMM SETTING ACCESSORY CARD 3.
COMM SETTINGS is set to one of these three NETWORK options: NRINET, TFTP, or NOVELL NETWARE. PEN*KEY Utilities Program CHANGE UNIT ID UNIT ID 2233233 WORKGROUP 6200IPL [F4]RESET FACTORY [NO]QUIT 6212 Hand-Held Computer User’s Guide B B - - 2 2 1 1...
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Press [YES] to save the entries and exit the Network Pa- rameters menu. Press the [NO] key to exit without saving the entries. B B - - 2 2 2 2 6212 Hand-Held Computer User’s Guide NETWORK PARAMETERS SERVER NAME SERVER IP ADDRESS...
1. 802.2 3. 802.3 RAW 4. 802.2 W/ SNAP MODEM PARAMETERS 1. MODEM TYPE NM2400/NM2400A 2. PROTOCOL 3. BPS RATE 2400 4. DATA FORMAT 5. AUTO ANSWER [NO]DONE 6212 Hand-Held Computer User’s Guide B B - - 2 2 3 3...
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If you leave this menu blank, a string is not saved. b. Press the [YES] key to enter the string or press [NO] to exit this pop-up menu. B B - - 2 2 4 4 6212 Hand-Held Computer User’s Guide MODEM INIT STRING ATE0V0Q0&M0&S1&C1& D2&R/QX0L1...
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The computer returns to the Modem Parameters pop-up menu with the selected BPS rate assigned. Press the [NO] key to exit this drop-down list. B B - - 2 2 6 6 6212 Hand-Held Computer User’s Guide APPENDIX B 1. TTY 2. YMODEM...
B keys to scroll through the list, then press the [YES] key to enter. The computer returns to the Communications menu with the selected network interface assigned. PEN*KEY Utilities Program 1. 8N1 2. 7E1 2. RS485 6212 Hand-Held Computer User’s Guide B B - - 2 2 7 7...
Press the [YES] key to save the new phone number and re- turn to the Communications Settings menu. Press the [NO] key to exit this pop-up menu. B B - - 2 2 8 8 6212 Hand-Held Computer User’s Guide PHONE NUMBER 9...13193693282 [ . ]DIALING PAUSE...
Suboption 4 FORMAT RAM CARD appears only if the FOR- MAT.COM program is in the PATH. PEN*KEY PEN*KEY UTILITIES ADVANCED UTILITIES 1. SET DATE/TIME 2. BATTERY STATUS 5. SET BOOT DRIVE 6212 Hand-Held Computer User’s Guide Utilities Program B B - - 2 2 9 9...
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Use this suboption to check battery status, and to condition these batteries. The Battery Status screen appears when you select this suboption: B B - - 3 3 0 0 6212 Hand-Held Computer User’s Guide SET DATE/TIME DATE: 01/20/80 TIME:...
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LAST COND: " CAPACITY: " CHARGER: " To start a conditioning cycle for the 6212 Computer main battery pack or backup battery, press [F2] to access this list: PEN*KEY Utilities Program Status of the main battery pack: Battery operating properly.
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" “DISCHARGING” Battery is discharging " “CHARGING” " “COMPLETE” " “FAILED” " B B - - 3 3 2 2 6212 Hand-Held Computer User’s Guide PEN*KEY UTILITIES BATTERY CONDITIONING BACKUP VOLTAGE 2.90 DISCHARGING 23:59 NO ERRORS System is initializing Battery is charging...
Conditioning is not allowed and is PEN*KEY Unknown error code meaning occurred. 6212 Hand-Held Computer User’s Guide Utilities Program B B - - 3 3 3 3...
If you select this suboption, the Format RAM Drive pop-up menu appears: FORMAT RAM DRIVE [YES]OK [NO]QUIT Enter the total MB and KB for the RAM drive. B B - - 3 3 4 4 6212 Hand-Held Computer User’s Guide...
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Press the [YES] key to continue. Press the [NO] key to exit the menu. PEN*KEY Utilities Program FORMAT RAM DRIVE ALL DATA ON EXISTING RAM DRIVE WILL BE DESTROYED! OK TO CONTINUE? [YES]OK [NO]QUIT 6212 Hand-Held Computer User’s Guide B B - - 3 3 5 5...
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PEN*KEY Utilities Program APPENDIX B B B - - 3 3 6 6 6212 Hand-Held Computer User’s Guide...
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Download The transmission of data from a host computer to a mobile computer. " " " " " " " " " " 6212 Hand-Held Computer User’s Guide Glossary " " " " " " " " Glossary-1...
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The Unix system that the COM4980 Package runs on. LAN (Local Area Network) A group of network devices in which each device can communicate through a wired or wireless link. The wired link may have several segments joined by repeaters and Glossary-2 6212 Hand-Held Computer User’s Guide...
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PC-compatible computer. Multi-tasking A computer’s ability to run more than one application at the same time. Network A computer data communications system which interconnects computer systems at various sites. A network 6212 Hand-Held Computer User’s Guide GLOSSARY Glossary-3...
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“On” or “Off” but it will suspend/resume operation. PC Card A device that fits in the card slots of an Intermec or other computer. In some PEN*KEY computers, the smaller type II card occupies one slot, while a type III card blocks the second slot.
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A user can write some variables to ROM; such as software, boot segment, data segment, and baud rate. RS-232 C (Recommended Standard 232) An Electronic Industries Association standard interface between data terminal equipment (DTE) and data 6212 Hand-Held Computer User’s Guide GLOSSARY Glossary-5...
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Because frames are transmitted twice, the amount of wireless traffic over the radio network doubles. In general, the throughput of a wireless access point has about half the effective bandwidth of a wired bridge, Glossary-6 6212 Hand-Held Computer User’s Guide...
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Wireless Stations An inclusive term that refers to network terminals and computers equipped with wireless NICs. Network terminals include the INTERMEC RT1100 Radio Terminal, RT1700 Radio Terminal, and RT5900 Radio Terminal, and the TRAKKER ANTARES products. Wireless computers include the JANUS Terminal, PEN*KEY 6400 Computer, and PEN*KEY 6550 Computer.
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