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Intermec Technologies Corporation, and shall be returned to Intermec Technologies Corporation upon written request. If a purchase, license, or nondisclosure agreement has been executed, the terms of that agreement shall govern this document.
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NOTICE FCC rules section 15.203 and Canada’s RSS-210 require that this device be oper- ated using an antenna furnished by Intermec Technologies Corporation. The an- tenna coupling on this product has been designed to accept only antennas manufactured by us. Use of an antenna other than that furnished with the equip- ment is prohibited by FCC and Industry Canada rules.
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Intermec Technologies Corporation recommends that you only purchase Norand Mobile Systems Division certified modems. Intermec does not certify all modems available in the marketplace. Intermec does not warrant noncertified modems; furthermore, these modems may cause problems from electrostatic discharge and may not conform to FCC regulations.
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WARNING: Do not look into the laser window of a scanner when scanning. Never aim the laser beam into the eyes of another person.
Follow their instructions for filing a claim on the damaged items. Authorized repair of products is available only at Service Centers. Unauthorized repair voids any and all warranties. 1 1 - - 2 2 6210 Hand-Held Computer User’s Guide...
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S S E E C C T T I I O O N N 1 1 General Information " Contact your Sales Representative for additional instruc- tions. 6210 Hand-Held Computer User’s Guide 1 1 - - 3 3...
Figure 1-1 and Figure 1-2 on pages 1-4 and 1-5 show you the location of the key components for your hand-held com- puter. 1 1 - - 4 4 6210 Hand-Held Computer User’s Guide 1. Display 2. Keyboard Figure 1-1...
S S E E C C T T I I O O N N 1 1 General Information " 6210 Hand-Held Computer Bottom View 1 1 - - 6 6 6210 Hand-Held Computer User’s Guide 1. Phone jack (optional) 2. 15-pin female connector...
7. Yellow shift key 8. Backspace key 9. Clear key 10. EXIT key 11. Page up key 12. ON key 6210 Hand-Held Computer User’s Guide General Information " Key Descriptions (56 Key) 1. Function (F1- -F4) keys 2. Alphabetic keys 3.
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S S E E C C T T I I O O N N 1 1 General Information " 6210 Hand-Held Computer With 30-Key Keyboard 1 1 - - 8 8 6210 Hand-Held Computer User’s Guide Figure 1-5...
S S E E C C T T I I O O N N 1 1 General Information " Figure 1-6 6210 Hand-Held Computer With 56-Key Keyboard 6210 Hand-Held Computer User’s Guide 1 1 - - 9 9...
Period [.] Key Use the period [.] key as a period or a decimal point. Clear Key Use the Clear key to delete data being entered. 1 1 - - 1 1 0 0 6210 Hand-Held Computer User’s Guide Model 6210 Hand-Held...
Use the backspace key to back the cursor up one character at a time. Holding this key down will cause the cursor to continuously move backwards until you stop or you run out of space to move. 6210 Hand-Held Computer User’s Guide 1 1 - - 1 1 1 1...
B CAUTION: Do not use an ink pen or anything else that is sharp on the touch screen. This will damage it. 1 1 - - 1 1 2 2 6210 Hand-Held Computer User’s Guide...
Backup Battery When your hand-held computer goes into a shutdown mode because of low battery condition, the data is protected by 6210 Hand-Held Computer User’s Guide 1 1 - - 1 1 3 3...
Flash ROM Your hand-held computer has 512K, or 1M of flash ROM. This stores the BIOS and DOS firmware. Applications 1 1 - - 1 1 4 4 6210 Hand-Held Computer User’s Guide...
EEPROM. This EEPROM is a nonvolatile storage place for system, service, and diagnostic information. This provides useful information to a Customer Support Specialist should your hand-held computer fail to operate. 6210 Hand-Held Computer User’s Guide 1 1 - - 1 1 5 5...
To access use a bent large paper clip, insert one end in the reset switch hole. 1 1 - - 1 1 6 6 6210 Hand-Held Computer User’s Guide 1. Reset switch location Figure 1-7 Top End Reset Switch Access Point...
Normal charge main battery (fully charge ¶ 2.5 hours) backup battery charge time is ¶10 hours Trickle charge RS-232 and RS-485 Ethernet (optional) IRDA (optional) Proprietary Communications Protocol (PCP), Xmodem, Ymodem 6210 Hand-Held Computer User’s Guide General Information 1 1 - - 1 1 7 7...
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Display: Type: Size: 1 1 - - 1 1 8 8 6210 Hand-Held Computer User’s Guide 512K or 1 megabyte Flash array 4, or 6 megabytes Two PC memory card slots; one Type II, and one Type III, or both can use Type II cards AM386SXLV, 3.3 volt, 25 Mhz.
Or, you may use PC " " " " " " " " " " Model 6210 Hand-Held Computer 6210 Hand-Held Computer User’s Guide Section 2 " " " " " " " " 2 2 - - 1 1...
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Depending on the method you are using, the result will be the same but the steps you go through may vary from the way this user’s guide presents the material. 2 2 - - 2 2 6210 Hand-Held Computer User’s Guide...
1. Keyed backup battery connector jack 2. Backup battery connected Installing Back Up Battery S S E E C C T T I I O O N N 2 2 Figure 2-1 6210 Hand-Held Computer User’s Guide Operation " 2 2 - - 3 3...
Use a screwdriver or coin that fits the slot properly. A correct fit pre- vents wear on the latch knob corners. Opening Battery Compartment 2 2 - - 4 4 6210 Hand-Held Computer User’s Guide 1. Handstrap 2. Latch knob, to open turn in direction of arrow 3. Latch knob position indicator 4.
1. Battery compartment door 2. Main battery compartment Figure 2-3 Moving Battery Compartment Door Out Of The Way 6210 Hand-Held Computer User’s Guide S S E E C C T T I I O O N N 2 2 Operation "...
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6. Gently press the battery pack down into the compart- ment. 1. Main battery compartment door 2, Round surface contact 3. Main battery pack 4. Main battery compartment Installing Rechargeable Main Battery Pack 2 2 - - 6 6 6210 Hand-Held Computer User’s Guide Figure 2-4...
2. Latch knob position indicator 3. Closed position indicator Figure 2-5 Closing Battery Compartment 6210 Hand-Held Computer User’s Guide S S E E C C T T I I O O N N 2 2 Operation " 2 2 - - 7 7...
[ " NOTE: There are 5 steps for the backlight brightness and 51 steps for the screen contrast. 2 2 - - 8 8 6210 Hand-Held Computer User’s Guide ] or the down [ ] keys.
6. Reinstall the compartment door. S S E E C C T T I I O O N N 2 2 " ] or down [ ] contrast keys. 6210 Hand-Held Computer User’s Guide Operation 2 2 - - 9 9...
If a “boot” card is inserted in the Type II slot, you must press the reset button (refer to page 1-16 before pushing the reset button) to perform a cold start. 2 2 - - 1 1 0 0 6210 Hand-Held Computer User’s Guide Figure 2-6 Installing PC Cards...
4. This next screen will follow: S S E E C C T T I I O O N N 2 2 [YES] key and continue. 6210 Hand-Held Computer User’s Guide Operation " 2 2 - - 1 1 3 3...
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Use the arrow keys to highlight the desired selec- " tion 6. Press the At this point go to Appendix B for the Utilities Programs procedures. 2 2 - - 1 1 4 4 6210 Hand-Held Computer User’s Guide ZZZZZZX xprotx sbpsx ZZZZZZZZZZZZZX [NO]QUIT key.
1. Remove the top and bottom screws holding the hands- trap into place. 2. Replace with a new handstrap and replace top and bottom screws. 3 3 - - 2 2 6210 Hand-Held Computer User’s Guide 1- -4. Screws holding handstrap Figure 3-1 Removing The Handstrap...
Check the connectors on the docks or printers to ensure they are clean. S S E E C C T T I I O O N N 3 3 Routine Care and Maintenance " 6210 Hand-Held Computer User’s Guide 3 3 - - 3 3...
Unscrew those to remove the keyboard and do more cleaning if necessary. 3 3 - - 4 4 6210 Hand-Held Computer User’s Guide 1- -3. Screws holding keyboard Figure 3-2 Removing The Keyboard...
Is Pressed Comput- er Beeps One Time When The ON Key Is Pressed Comput- er Beeps Two Times 4 4 - - 2 2 6210 Hand-Held Computer User’s Guide Table 4-1 Basic Troubleshooting Solution Recharge main NiCd pack. Recharge main NiCd pack.
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When The ON Key * Ensure that the main battery is charged. Is Pressed * Adjust contrast. 6210 Hand-Held Computer User’s Guide S S E E C C T T I I O O N N 4 4 Troubleshooting "...
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Computer Resets When You Replace Or Check The Main Batter y 4 4 - - 4 4 6210 Hand-Held Computer User’s Guide Table 4-1 continued Basic Troubleshooting Solution *A determination can be made regarding the problem as a result of the sequence of red blinking.
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Norand Long Time To Boot support personnel. Up After A Reset 6210 Hand-Held Computer User’s Guide S S E E C C T T I I O O N N 4 4 Troubleshooting " 4 4 - - 5 5...
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Center addresses and telephone numbers are printed on a Product Service Information card. This document is packed with all NORAND 4 4 - - 6 6 6210 Hand-Held Computer User’s Guide Table 4-1 continued Basic Troubleshooting Solution * Ensure that the battery pack is installed properly in the battery compartment.
14 hour recharge. If after completely recharging you continue to hear two beeps, then replace the backup bat- tery. 6210 Hand-Held Computer User’s Guide S S E E C C T T I I O O N N 4 4 Troubleshooting "...
If possible, include any printout (if applicable) or write down displayed error messages to illustrate the problem. 4 4 - - 8 8 6210 Hand-Held Computer User’s Guide 6200/6300 Hand-Held Computer Programmer’s...
RS-232 Transmitted Data RS-232 Received Data RS-232 Clear To Send RS-232 Data Set Ready External Charge Voltage input Ground, Signal RS-232 Data Carrier Detect Switched 5.0 volt peripheral power 6210 Hand-Held Computer User’s Guide Appendix A " " " " " "...
Press the number of a suboption, or press the Y or B keys to scroll through the list and press the [YES] key to enter. Select one suboption each time. Press the [NO] key to exit a drop-down list. 6210 Hand-Held Computer User’s Guide CHANGE UNIT ID UNIT ID 2233233...
Press [YES] to save the entries and exit the menu. Press the [NO] key to exit without saving the entries. PEN*KEY NETWORK PARAMETERS SERVER NAME I.U.N. INCORPORATED SERVER IP ADDRESS 123.123.123.123 CLIENT IP ADDRESS 123.123.123.123 ROUTER SUBNET MASK [NO]QUIT 6210 Hand-Held Computer User’s Guide Utilities Program...
PEN*KEY Utilities Program Title Screen When you reboot or reset your computer, the Title Screen appears: Press the [YES] key to continue. 6210 Hand-Held Computer User’s Guide PEN*KEY UTILITIES PSROMOC Vx.xx COPYRIGHT 1994--1998 INTERMEC TECHNOLOGIES CORPORATION. ALL RIGHTS RESERVED [YES]CONTINUE...
Press the number of a language, or press the Y or B keys to scroll through the list, then press the [YES] key to enter. Press the [NO] key to exit this menu. PEN*KEY PEN*KEY UTILITIES LANGUAGE SELECTION 1. ENGLISH [NO]QUIT 6210 Hand-Held Computer User’s Guide Utilities Program...
If your computer does not support any of the features listed, the fol- lowing pop-up menu appears. Press the [YES] key to continue: The Communications Menu appears after the Title Screen: 6210 Hand-Held Computer User’s Guide COMMUNICATIONS FEATURE NOT SUPPORTED...
[NO] key is not processed until the next session is attempted. PEN*KEY Utilities Program ARE YOU SURE YOU WANT TO STOP COMMUNICATIONS NOW? [YES]STOP [NO]RESUME 6210 Hand-Held Computer User’s Guide...
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Session Status on page B-12 for meaning. Following a successful session, PEN*KEY Utilities executes the downloaded application. If the necessary program files are not found, this message window appears: 6210 Hand-Held Computer User’s Guide PEN*KEY UTILITIES COMMUNICATIONS COMM SETTINGS: NRINET...
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“T803.” PEN*KEY PEN*KEY UTILITIES COMMUNICATIONS COMM SETTINGS: NRINET SERVER NAME CLIENT IP ADDRESS 0.0.0.0 ROUTER 0.0.0.0 SIGNING ON STATUS: LAST SESSION T803 INVALID HOST NAME OR IP ADDRESS [NO]STOP COMM 6210 Hand-Held Computer User’s Guide Utilities Program...
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The computer may stay at the “CONFIGURING” screen for about 20 seconds if a modem is not detected. If the session is unsuccessful, LAST SESSION appears with the failure status, such as “T289.” B-10 6210 Hand-Held Computer User’s Guide PEN*KEY UTILITIES COMMUNICATIONS COMM SETTINGS: MODEM/DIRECT...
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BEGIN COMM SESSION with INTERSERVER If you select this option and Option 2. COMM SETTINGS is set to INTERSERVER, this Communication Status menu appears: Transfer: Press the [NO] key to exit this screen. B-11 6210 Hand-Held Computer User’s Guide...
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The following values indicate an error returned by MININET.EXE. 100 is added to the error returned by MININET.EXE to avoid conflict with other defined errors. B-12 6210 Hand-Held Computer User’s Guide header received Illegal buffer length Invalid command Command timed out...
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Command completed while cancel occurring Command not valid to cancel Unusual network condition Adapter malfunction Hayes response code, or code defined by program: No carrier Command not recognized No dial tone Dialed number is busy 6210 Hand-Held Computer User’s Guide Utilities Program B-13...
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Utilities Program " NOTE: For response codes not listed above, if you purchased this modem from the Norand Mobile Systems Division of Intermec Technologies Corporation, contact our Customer Response Center at 1- -800- -221- -9236. If this modem is not from the Norand Mobile Systems Division, con- tact your modem supplier.
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935 Operation would block. 939 Destination address required. 940 Message too long. 948 Address already in use. 950 Network is down. PEN*KEY Utilities Program 6210 Hand-Held Computer User’s Guide B-15...
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[NO] key. 201 TFTP.EXE failed. 202 TFTP.EXE not found. 203 Unknown server. 204 Remote file name is invalid. 205 Local file name is invalid. 206 File not found on server. 207 Timeout. B-16 6210 Hand-Held Computer User’s Guide APPENDIX B...
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Suboption 2 MODEM/DIRECT If you select this suboption, the computer returns to the Communications Menu with the MODEM/DIRECT option assigned to Option 2. COMM SETTING: B-18 6210 Hand-Held Computer User’s Guide PEN*KEY UTILITIES COMMUNICATIONS 1. BEGIN COMM SESSION 2. COMM SETTING MODEM/DIRECT 3.
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Suboption 4 HANDHELD Suboption 5 REMOTE OPS These suboptions are not supported at this time. PEN*KEY PEN*KEY UTILITIES COMMUNICATIONS 1. BEGIN COMM SESSION 2. COMM SETTING ACCESSORY CARD 3. UNIT ID 9. ADVANCED UTILITIES 6210 Hand-Held Computer User’s Guide Utilities Program B-19...
Option 4 NETWORK PARAMETERS Network Parameters appears as Option 4 when Option 2. COMM SETTINGS is set to one of these three NETWORK options: NRINET, TFTP, or NOVELL NETWARE. B-20 6210 Hand-Held Computer User’s Guide CHANGE UNIT ID UNIT ID 2233233 WORKGROUP...
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Press [YES] to save the entries and exit the Network Pa- rameters menu. Press the [NO] key to exit without saving the entries. PEN*KEY NETWORK PARAMETERS SERVER NAME SERVER IP ADDRESS CLIENT IP ADDRESS ROUTER SUBNET MASK [NO]QUIT 6210 Hand-Held Computer User’s Guide Utilities Program B-21...
If you select this suboption, a drop-down list appears with supported modem types. Press the Y or B keys to scroll through the list, then press the [YES] button to enter. B-22 6210 Hand-Held Computer User’s Guide 1. 802.2 2. ETHERNET II 3. 802.3 RAW 4.
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If you leave this menu blank, a string is not saved. b. Press the [YES] key to enter the string or press [NO] to exit this pop-up menu. PEN*KEY Utilities Program MODEM INIT STRING ATE0V0Q0&M0&S1&C1& D2&R/QX0L1 [F2]TEST STRING [YES]OK [NO]QUIT 6210 Hand-Held Computer User’s Guide B-23...
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Press the [YES] key to update the modem initial- ization string. The computer returns to the Modem Parameters pop-up menu with OTHER EXTERNAL or OTHER INTERNAL assigned. B-24 6210 Hand-Held Computer User’s Guide MODEM INIT STRING ATE0V0Q0&M0&S1&C1& D2&R/QX0L1 PLEASE WAIT . . .
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The computer returns to the Modem Parameters pop-up menu with the selected BPS rate assigned. Press the [NO] key to exit this drop-down list. PEN*KEY Utilities Program 1. TTY 2. YMODEM 1200 2400 4800 9600 19200 38400 57600 115200 6210 Hand-Held Computer User’s Guide B-25...
B keys to scroll through the list, then press the [YES] key to enter. The computer returns to the Communications menu with the selected network interface assigned. B-26 6210 Hand-Held Computer User’s Guide APPENDIX B 1. 8N1 2. 7E1 1. ETHERNET...
Press the [YES] key to save the new phone number and re- turn to the Communications Settings menu. Press the [NO] key to exit this pop-up menu. PEN*KEY Utilities Program PHONE NUMBER 9...13193693282 [ . ]DIALING PAUSE [YES]OK [NO]QUIT 6210 Hand-Held Computer User’s Guide B-27...
Suboption 4 FORMAT RAM CARD appears only if the FOR- MAT.COM program is in the PATH. The 6200 512 KB flash does not contain FORMAT.COM. B-28 6210 Hand-Held Computer User’s Guide PEN*KEY UTILITIES ADVANCED UTILITIES 1. SET DATE/TIME 2. BATTERY STATUS 3.
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Press the [NO] key to exit this pop-up menu. Suboption 2 BATTERY STATUS Use this suboption to check battery status, and for 6210 Computers, to condition these batteries. The Battery Sta- tus screen appears when you select this suboption:...
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" CAPACITY: " CHARGER: " To start a conditioning cycle for the 6210 Computer main battery pack or backup battery, press [F2] to access this list: " NOTE: Batteries can be conditioned only on 6210 Computers. The 6200 Computer cannot condition batteries.
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" “CHARGING” " “COMPLETE” " “FAILED” " PEN*KEY PEN*KEY UTILITIES BATTERY CONDITIONING MAIN PACK VOLTAGE 9.99 DISCHARGING 23:59 NO ERRORS System is initializing Battery is charging Battery conditioning complete Battery conditioning failed 6210 Hand-Held Computer User’s Guide Utilities Program B-31...
The main battery pack conditioning cycle takes up to 12 hours to complete. A condition cycle cannot be stopped by any means except when the charge is removed or when there is a power fail- ure. B-32 6210 Hand-Held Computer User’s Guide Unknown error code nnn occurred. APPENDIX B...
12.5 hours for the backup bat- tery to charge. To reduce chances of condition cycle errors, keep the computer on charge until the cycle is complete and ° ° only cycle the batteries in temperatures below 30 C (86 B-33 6210 Hand-Held Computer User’s Guide...
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Press the [YES] key after each entry. A pop-up verification appears: Press the [YES] key to continue. Press the [NO] key to exit the menu. B-34 6210 Hand-Held Computer User’s Guide FORMAT RAM DRIVE [YES]OK [NO]QUIT FORMAT RAM DRIVE ALL DATA ON...
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PEN*KEY Utilities Program FORMAT RAM CARD 1. A: 2. B: 5. E: 6. F: [YES]OK [NO]QUIT FORMAT RAM CARD ALL DATA ON RAM CARD WILL BE DESTROYED! OK TO CONTINUE? [YES]OK [NO]QUIT 6210 Hand-Held Computer User’s Guide B-35...
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[YES] key to enter. The computer returns to the Advanced Utilities menu. Press the [NO] key to exit this pop-up menu. B-36 6210 Hand-Held Computer User’s Guide SET BOOT DRIVE 1. A: 2. B: 3.
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1-12 Downloading programs, 2-13 Enter key, 1-10 Exit key, 1-11 Hand strap replacement, 3-2 Hand-held computer cleaning, 6210 Hand-Held Computer User’s Guide INDEX Installing memory cards, 2-9 Installing PC memory cards, 2-9 Key descriptions alphabetic, 1-11 backspace, 1-11...
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Period key, 1-10 communications menu op- Removing memory cards, 2-11 Removing PC memory cards, 2-11 Repair service, 4-8 Index-2 6210 Hand-Held Computer User’s Guide NETWORK INTERFACE, 1-14 PHONE NUMBER, B-27 UNIT ID, B-20 communications menu subop- tions ACCESSORY CARD, B-19...
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