Wifi Problems; Usb Problems - ZyXEL Communications Nebula LTE3301-PLUS User Manual

Turn the Zyxel Device off and on.
4
If the problem continues, contact the network administrator or vendor, or try the advanced suggestions
5
in I cannot access the Web Configurator login
Note: If your Zyxel Device is an outdoor-type, inclement weather like rain and hot weather
may affect cellular signals.

37.6 WiFi Problems

The WiFi connection is slow and intermittent.
The following factors may cause interference:
• Obstacles: walls, ceilings, furniture, and so on.
• Building Materials: metal doors, aluminum studs.
• Electrical devices: microwaves, monitors, electric motors, cordless phones, and other WiFi devices.
To optimize the speed and quality of your WiFi connection, you can:
• Move your WiFi device closer to the AP if the signal strength is low.
• Reduce WiFi interference that may be caused by other WiFi networks or surrounding wireless
electronics such as cordless phones.
• Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and
the WiFi client.
• Reduce the number of WiFi clients connecting to the same AP simultaneously, or add additional APs if
necessary.
• Try closing some programs that use the Internet, especially peer-to-peer applications. If the WiFi client
is sending or receiving a lot of information, it may have too many programs open that use the
Internet.

37.7 USB Problems

The Zyxel Device fails to detect my USB device.
Disconnect the USB device.
1
Reboot the Zyxel Device.
2
If you are connecting a USB hard drive that comes with an external power supply, make sure it is
3
connected to an appropriate power source that is on.
Chapter 37 Troubleshooting
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Nebula Mobile Router User's Guide
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