ZyXEL Communications LTE Series User Manual

ZyXEL Communications LTE Series User Manual

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User's Guide
LTE7461-M602 & LTE7480-S905
Default Login Details
Version 2.00 Ed 2, 9/2019
LAN IP Address
http://192.168.1.1
Login
admin
Password
See the Zyxel Device label
Copyright © 2019 Zyxel Communications Corporation

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Summary of Contents for ZyXEL Communications LTE Series

  • Page 1 User’s Guide LTE7461-M602 & LTE7480-S905 Default Login Details Version 2.00 Ed 2, 9/2019 LAN IP Address http://192.168.1.1 Login admin Password See the Zyxel Device label Copyright © 2019 Zyxel Communications Corporation...
  • Page 2 Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the Zyxel Device. • More Information Go to support.zyxel.com to find other information on the Zyxel Device LTE Series User’s Guide...
  • Page 3: Document Conventions

    Icons Used in Figures Figures in this user guide may use the following generic icons. The Zyxel Device icon is not an exact representation of your Zyxel Device. Zyxel Device Generic Router Switch Server Firewall USB Storage Device Printer LTE Series User’s Guide...
  • Page 4: Table Of Contents

    User Account ............................126 Remote Management ........................129 Time Settings ............................133 E-mail Notification ..........................136 Log Setting ............................139 Firmware Upgrade ..........................142 Backup/Restore ..........................144 Diagnostic ............................147 Troubleshooting & Appendices .....................149 Troubleshooting ..........................150 LTE Series User’s Guide...
  • Page 5: Table Of Contents

    Chapter 3 Quick Start ............................24 3.1 Overview ............................24 3.2 Quick Start Setup ..........................24 3.3 Time Zone ............................24 3.4 WiFi Setup ............................25 3.5 Quick Start Setup-Finish ........................25 Part II: Technical Reference................26 LTE Series User’s Guide...
  • Page 6 6.8 Web Configurator Easy Access in Windows 7 ................61 6.9 Web Configurator Easy Access in Windows 10 ................63 Chapter 7 Routing ..............................66 7.1 Overview ............................66 7.2 Configure Static Route ........................66 7.2.1 Add/Edit Static Route ......................67 7.3 DNS Route ............................69 LTE Series User’s Guide...
  • Page 7 10.5 Access Control (Rules) ......................... 92 10.5.1 Access Control Add New ACL Rule .................. 93 10.6 DoS ..............................95 10.7 Firewall Technical Reference ...................... 96 10.7.1 Firewall Rules Overview ...................... 96 10.7.2 Guidelines For Security Enhancement With Your Firewall ..........97 LTE Series User’s Guide...
  • Page 8 14.2 WAN Status ..........................113 14.3 LAN Status ............................ 114 Chapter 15 ARP Table ............................116 15.1 ARP Table Overview ........................116 15.1.1 How ARP Works ........................116 15.2 ARP Table ............................ 117 Chapter 16 Routing Table............................118 LTE Series User’s Guide...
  • Page 9 E-mail Notification ...........................136 22.1 E-mail Notification Overview ..................... 136 22.2 E-mail Notification ........................136 22.2.1 E-mail Notification Edit ...................... 137 Chapter 23 Log Setting ............................139 23.1 Log Setting Overview ......................... 139 23.2 Log Setting ........................... 139 LTE Series User’s Guide...
  • Page 10 27.4 Internet Access ........................... 152 27.5 UPnP ............................. 153 27.6 SIM Card ............................154 27.7 Cellular Signal ..........................154 Appendix A Customer Support ..................... 156 Appendix B IPv6..........................162 Appendix C Legal Information ...................... 168 Index ..............................175 LTE Series User’s Guide...
  • Page 11: User's Guide

    User’s Guide...
  • Page 12: Introduction

    • ALG (Application Layer Gateway) • Embedded Bridge/Router mode • Dynamic DNS (Domain Name System) for the first APN (Access Point Name) • Static/Dynamic Route setting for RIP (Routing Information Protocol) • Remote Management under Bridge mode LTE Series User’s Guide...
  • Page 13: Chapter 1 Introduction

    Zyxel Device’s PoE injector for configuration via the Web Configurator. Figure 1 Zyxel Device’s Internet Access Application LTE (4G)/3G/2G WiFi 1.3 Manage the Zyxel Device Use the Web Configurator for management of the Zyxel Device using a (supported) web browser. LTE Series User’s Guide...
  • Page 14: Good Habits For Managing The Zyxel Device

    The Zyxel Device is trying to connect to the Internet. The Zyxel Device is connected to the Internet. Amber Blinking The Zyxel Device WiFi is on. 1.5.2 Bottom Panels The connection ports are located on the bottom panel. LTE Series User’s Guide...
  • Page 15: Using The Wifi Button

    5 seconds will turn off WiFi). Press the WPS button on another WPS-enabled device within range of the Zyxel Device. To turn off the wireless network, press the WiFi button for more than 5 seconds. The amber LED turns off. LTE Series User’s Guide...
  • Page 16: The Reset Button

    To set the Zyxel Device back to the factory default settings, press the RESET button for 5 seconds. Note: If you press the RESET button for more than 2 seconds but less than 5 seconds, it will cause the system to reboot. LTE Series User’s Guide...
  • Page 17: The Web Configurator

    To access the Web Configurator and manage the Zyxel Device, type the default username admin and the randomly assigned default password (see the Zyxel Device label) in the Login screen and click Login. If you have changed the password, enter your password and click Login. Figure 5 Password Screen LTE Series User’s Guide...
  • Page 18 The Connection Status screen appears. Use this screen to configure basic Internet access, wireless settings, and parental control settings. Figure 6 Connection Status LTE Series User’s Guide...
  • Page 19: Web Configurator Layout

    As illustrated above, the main screen is divided into these parts: • A - Settings Icon (Navigation Panel & Side Bar) • B - Widget Icon • C - Main Window 2.2.1 Settings Icon Click this icon ( to see the side bar and navigation panel. LTE Series User’s Guide...
  • Page 20 Theme: Click this icon to select a color that you prefer and apply it to the Web Configurator. Language: Select the language you prefer. Restart: Click this icon to reboot the Zyxel Device without turning the power off. Logout: Click this icon to log out of the Web Configurator. LTE Series User’s Guide...
  • Page 21 Use this screen to enable specific traffic directions for network services. Use this screen to activate protection against Denial of Service (DoS) attacks. MAC Filter MAC Filter Use this screen to block or allow traffic from devices of certain MAC addresses to the Zyxel Device. LTE Series User’s Guide...
  • Page 22 Use this screen to configure up to two mail servers and sender addresses Notification Notification on the Zyxel Device. Log Setting Log Setting Use this screen to change your Zyxel Device’s log settings. Firmware Firmware Use this screen to upload firmware to your Zyxel Device. Upgrade Upgrade LTE Series User’s Guide...
  • Page 23: Widget Icon

    2.2.2 Widget Icon Click this icon ( ) to arrange the screen order. Select a block and hold it to move around. Click the Check icon ( ) in the lower left corner to save the changes. LTE Series User’s Guide...
  • Page 24: Quick Start

    Wizard screens. You can click Skip to leave the Wizard screens. Figure 8 Wizard - Home 3.3 Time Zone Select the time zone of your location. Click Next. Figure 9 Wizard - Time Zone LTE Series User’s Guide...
  • Page 25: Wifi Setup

    Section 1.6 on page 15 for the location and for how long the wireless function is turned on) for one second. 3.5 Quick Start Setup-Finish Your Zyxel Device saves your settings and attempts to connect to the Internet. LTE Series User’s Guide...
  • Page 26: Technical Reference

    Technical Reference...
  • Page 27: Connection Status

    ) will appear. Click the Edit icon, and you’ll see there are several icon choices for you to select. Enter a name in the Device Name field for a connected device. Click to enable Internet Blocking for a connected device. Click Save to save your changes. LTE Series User’s Guide...
  • Page 28: System Info

    Use this screen to view the basic system information of the Zyxel Device. Figure 14 System Info Click the Arrow icon ( ) to view the more information on the status of your firewall and interfaces (WAN, LAN, and WLAN). LTE Series User’s Guide...
  • Page 29 This field displays the current subnet mask in the WAN. IPv6 Address This field displays the current IPv6 address of the Zyxel Device in the WAN. Primary DNS This field displays the first DNS server address assigned by the ISP. server LTE Series User’s Guide...
  • Page 30: Wifi Settings

    ), the function is enabled. Otherwise, it is not. You can use this screen or the QR code on the upper right corner to check the SSIDs (WiFi network name) and passwords of the main wireless networks. If you want to show or hide your WiFi passwords, click the Eye icon ( LTE Series User’s Guide...
  • Page 31 Click the Eye icon to show or hide the password for your wireless network. When the Eye icon is slashed , you will see the password in plain text. Otherwise, it is hidden. LTE Series User’s Guide...
  • Page 32: Lan

    Use this screen to view the LAN IP address, subnet mask, and DHCP settings of your Zyxel Device. Figure 18 LAN Click the Arrow icon ( ) to configure the LAN IP settings and DHCP setting for your Zyxel Device. Figure 19 LAN Setup LTE Series User’s Guide...
  • Page 33 DHCP server program. DHCP leases addresses, for a period of time, which means that past addresses are “recycled” and made available for future reassignment to other systems. Days/Hours/ Enter the lease time of the DHCP server. Minutes Save Click Save to save your changes. LTE Series User’s Guide...
  • Page 34: Broadband

    • Use the Cellular IP Passthrough screen to configure an LTE WAN connection (Section 5.6 on page 41). 5.1.2 What You Need to Know The following terms and concepts may help as you read this chapter. LTE Series User’s Guide...
  • Page 35: Before You Begin

    Access Point Name (APN) provided by your service provider. Note: APN information can be obtained from the service provider. Roaming charges may apply when Data Roaming is enabled. Automatic APN Mode is not supported when operating in 3G only mode. LTE Series User’s Guide...
  • Page 36 Type the user name (up to 31 printable ASCII characters) given to you by your service provider. Password This field allows you to set the password in the profile. Type the password (up to 31 printable ASCII characters) associated with the user name above. LTE Series User’s Guide...
  • Page 37: Cellular Sim Configuration

    Click Network Setting > Broadband > Cellular SIM. The following screen opens. Figure 22 Network Setting > Broadband > Cellular SIM Note: The PIN is automatically saved in the Zyxel Device. Entering the wrong PIN exceeding a set number of times will lock the SIM card. LTE Series User’s Guide...
  • Page 38: Cellular Band Configuration

    SIM card or select the type of the network (4G, 3G, or 2G) to which you want the Zyxel Device to connect. Click Network Setting > Broadband > Cellular Band. The following screen opens. Figure 23 Network Setting > Broadband > Cellular Band LTE Series User’s Guide...
  • Page 39: Plmn Configuration

    Select disabled to display the network list and manually select a preferred network. Cancel Click Cancel to exit this screen without saving any changes. Apply Click Apply to save your changes back to the Zyxel Device. After selecting to disable the following warning appears. Click OK to continue. LTE Series User’s Guide...
  • Page 40 When the next screen appears, clicking Scan will allow the Zyxel Device to check for available PLMNs in its surroundings and display the network list. Figure 26 Network Setting > Broadband > Cellular PLMN > Manual Scan LTE Series User’s Guide...
  • Page 41: Ip Passthrough

    Figure 27 Network Setting > Broadband > Cellular IP Passthrough Note: Changing the IP Passthrough settings may affect the network setting of client devices. After selecting to enable the following warning appears. Click OK to continue. LTE Series User’s Guide...
  • Page 42 Fixed in the previous field. Note: This field will show upon selecting Fixed in the previous field. Cancel Click this to exit this screen without saving any changes. Apply Click this to save your changes. LTE Series User’s Guide...
  • Page 43: Home Networking

    The subnet mask specifies the network number portion of an IP address. Your Zyxel Device will compute the subnet mask automatically based on the IP address that you entered. You do not need to change the subnet mask computed by the Zyxel Device unless you are instructed to do otherwise. LTE Series User’s Guide...
  • Page 44: Lan Setup

    Zyxel Device and configure the DNS server information that the Zyxel Device sends to the DHCP clients on the LAN in this screen. Click Network Setting > Home Networking to open the LAN Setup screen. LTE Series User’s Guide...
  • Page 45 Chapter 6 Home Networking Figure 29 Network Setting > Home Networking > LAN Setup LTE Series User’s Guide...
  • Page 46 Zyxel Device works as a DNS relay. LAN IPv6 Mode Setup IPv6 Active Use this field to Enable or Disable IPv6 activation on the Zyxel Device. When IPv6 activation is used, the following fields need to be set: LTE Series User’s Guide...
  • Page 47 Proxy - Select this if the DHCP clients use the IP address of this interface and the Zyxel Device works as a DNS relay. Otherwise, select None if you do not want to configure IPv6 DNS servers. LTE Series User’s Guide...
  • Page 48: Static Dhcp

    Use this screen to change your Zyxel Device’s static DHCP settings. Click Network Setting > Home Networking > Static DHCP to open the following screen. Figure 30 Network Setting > Home Networking > Static DHCP LTE Series User’s Guide...
  • Page 49 IP Address Enter the IP address that you want to assign to the computer on your LAN with the MAC address that you will also specify if you select Manual Input in the previous field. LTE Series User’s Guide...
  • Page 50: Upnp

    Select Enable to activate UPnP. Be aware that anyone could use a UPnP application to open the Web Configurator's login screen without entering the Zyxel Device's IP address (although you must still enter the password to access the Web Configurator). UPnP NAT-T State LTE Series User’s Guide...
  • Page 51: Technical Reference

    Private IP Addresses Every machine on the Internet must have a unique address. If your networks are isolated from the Internet, for example, only between your two branch offices, you can assign any IP addresses to the LTE Series User’s Guide...
  • Page 52: Turn On Upnp In Windows 7 Example

    Make sure the computer is connected to the LAN port of the Zyxel Device. Turn on your computer and the Zyxel Device. Click the start icon, Control Panel and then the Network and Sharing Center. Click Change Advanced Sharing Settings. LTE Series User’s Guide...
  • Page 53: Auto-Discover Your Upnp-Enabled Network Device

    6.6.1 Auto-discover Your UPnP-enabled Network Device Before you follow these steps, make sure you already have UPnP activated on the Zyxel Device and in your computer. Make sure your computer is connected to the LAN port of the Zyxel Device. LTE Series User’s Guide...
  • Page 54 Figure 34 Network Connections In the Internet Connection Properties window, click Settings to see port mappings. Figure 35 Internet Connection Properties You may edit or delete the port mappings or click Add to manually add port mappings. LTE Series User’s Guide...
  • Page 55 Click OK. Check the network icon on the system tray to see your Internet connection status. Figure 38 System Tray Icon To see more details about your current Internet connection status, right click the network icon in the system tray and click Open Network and Sharing Center. Click Local Area Network. LTE Series User’s Guide...
  • Page 56: Turn On Upnp In Windows 10 Example

    Make sure the computer is connected to the LAN port of the Zyxel Device. Turn on your computer and the Zyxel Device. Click the start icon, Settings and then Network & Internet. Click Network and Sharing Center. LTE Series User’s Guide...
  • Page 57 Under Domain, select Turn on network discovery and click Save Changes. Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer. This makes it easier to share files and printers. LTE Series User’s Guide...
  • Page 58: Auto-Discover Your Upnp-Enabled Network Device

    Before you follow these steps, make sure you already have UPnP activated on the Zyxel Device and in your computer. Make sure your computer is connected to the LAN port of the Zyxel Device. Open File Explorer and click Network. Right-click the Zyxel Device icon and select Properties. LTE Series User’s Guide...
  • Page 59 Figure 40 Network Connections In the Internet Connection Properties window, click Settings to see port mappings. Figure 41 Internet Connection Properties You may edit or delete the port mappings or click Add to manually add port mappings. LTE Series User’s Guide...
  • Page 60 Figure 44 System Tray Icon To see more details about your current Internet connection status, right click the network icon in the system tray and click Open Network & Internet settings. Click Network and Sharing Center and click the Connections. LTE Series User’s Guide...
  • Page 61: Web Configurator Easy Access In Windows 7

    IP address of the Zyxel Device first. This comes helpful if you do not know the IP address of the Zyxel Device. Follow the steps below to access the Web Configurator. Open Windows Explorer. Click Network. LTE Series User’s Guide...
  • Page 62 Right-click the icon for your Zyxel Device and select View device webpage. The Web Configurator login screen displays. Figure 47 Network Connections: My Network Places Right-click the icon for your Zyxel Device and select Properties. Click the Network Device tab. A window displays with information about the Zyxel Device. LTE Series User’s Guide...
  • Page 63: Web Configurator Easy Access In Windows 10

    Chapter 6 Home Networking Figure 48 Network Connections: My Network Places: Properties: Example 6.9 Web Configurator Easy Access in Windows 10 Follow the steps below to access the Web Configurator. Open File Explorer. Click Network. LTE Series User’s Guide...
  • Page 64 Right-click the icon for your Zyxel Device and select View device webpage. The Web Configurator login screen displays. Figure 50 Network Connections: Network Infrastructure Right-click the icon for your Zyxel Device and select Properties. Click the Network Device tab. A window displays information about the Zyxel Device. LTE Series User’s Guide...
  • Page 65 Chapter 6 Home Networking Figure 51 Network Connections: Network Infrastructure: Properties: Example LTE Series User’s Guide...
  • Page 66: Routing

    LAN devices within an Intranet are transferring files or packets, especially when there are more than two Internet connections in your home or office network. Click Network Setting > Routing to open the Static Route screen. LTE Series User’s Guide...
  • Page 67: Add/Edit Static Route

    Click Add New Static Route in the Static Route screen, the following screen appears. Configure the required information for a static route. Note: The Gateway IP Address must be within the range of the selected interface in Use Interface. LTE Series User’s Guide...
  • Page 68 If you want to configure bound interface, choose an interface through which the traffic is sent. You must have the WAN interfaces already configured in the Broadband screen. Cancel Click this to exit this screen without saving any changes. Click this to save your changes. LTE Series User’s Guide...
  • Page 69: Dns Route

    Click the Delete icon to remove a DNS route from the Zyxel Device. 7.3.1 Add/Edit DNS Route Click Add New DNS Route in the DNS Route screen, use this screen to configure the required information for a DNS route. LTE Series User’s Guide...
  • Page 70: Policy Route

    Internet connections available in your home or office network. You can use source-based policy forwarding to direct traffic from different users through different connections or distribute traffic among multiple paths for load sharing. LTE Series User’s Guide...
  • Page 71 This is the WAN interface through which the traffic is routed. Modify Click the Edit icon to edit this policy. Click the Delete icon to remove a policy from the Zyxel Device. A window displays asking you to confirm that you want to delete the policy. LTE Series User’s Guide...
  • Page 72: Add/Edit Policy Route

    Select a WAN interface through which the traffic is sent. You must have the WAN interface(s) already configured in the Broadband screens. Cancel Click Cancel to exit this screen without saving any changes. Click OK to save your changes. LTE Series User’s Guide...
  • Page 73: Rip Overview

    Select the check box to set the Zyxel Device to not send the route information to the default Gateway gateway. Cancel Click Cancel to exit this screen without saving any changes. Apply Click Apply to save your changes back to the Zyxel Device. LTE Series User’s Guide...
  • Page 74: Network Address Translation (Nat)

    (the inside global address) before forwarding the packet to the WAN side. When the response comes back, NAT translates the destination address (the inside global address) back to the inside local address before forwarding it to the original inside host. LTE Series User’s Guide...
  • Page 75: Port Forwarding Overview

    IP address of 192.168.1.36 to a fourth (D in the example). You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. LTE Series User’s Guide...
  • Page 76: Port Forwarding

    Select the WAN interface for which to configure NAT port forwarding rules. Server IP Address This is the server’s IP address. Start Port This is the first external port number that identifies a service. End Port This is the last external port number that identifies a service. LTE Series User’s Guide...
  • Page 77: Add/Edit Port Forwarding

    Create or edit a port forwarding rule. Specify either a port or a range of ports, a server IP address, and a protocol to configure a port forwarding rule.Click Add New Rule in the Port Forwarding screen or the Edit icon next to an existing rule to open the following screen. Figure 62 Port Forwarding: Add/Edit LTE Series User’s Guide...
  • Page 78: Port Triggering

    LAN IP address. In order to use the same service on a different LAN computer, you have to manually replace the LAN computer's IP address in the forwarding port with another LAN computer's IP address. LTE Series User’s Guide...
  • Page 79 Note: TCP port 7547 is reserved for system use. Note: The maximum number of trigger ports for a single rule or all rules is 999. The maximum number of open ports for a single rule or all rules is 999. LTE Series User’s Guide...
  • Page 80: Add/Edit Port Triggering Rule

    This screen lets you create new port triggering rules. Click Add New Rule in the Port Triggering screen or click a rule’s Edit icon to open the following screen. Use this screen to configure a port or range of ports and protocols for sending out requests and for receiving responses. LTE Series User’s Guide...
  • Page 81: Dmz

    A client in the Demilitarized Zone (DMZ) is no longer behind the Zyxel Device and can therefore run any Internet application such as video conferencing and Internet gaming without restrictions. This, however, may pose a security threat to the Zyxel Device. Use this screen to specify the IP address of a default LTE Series User’s Guide...
  • Page 82: Alg

    NAT Application Layer Gateway (ALG) in the Zyxel Device. Application Layer Gateway (ALG) allows certain applications such as File Transfer Protocol (FTP), Session Initiation Protocol (SIP), or file transfer in Instant Messaging (IM) applications to pass through the Zyxel Device. LTE Series User’s Guide...
  • Page 83 Click this to turn on (switch turns blue) the PPTP ALG on the Zyxel Device to detect PPTP traffic and help build PPTP sessions through the Zyxel Device’s NAT. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes back to the Zyxel Device. LTE Series User’s Guide...
  • Page 84: Dynamic Dns Setup

    Enabling the wildcard feature for your host causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. This feature is useful if you want to be able to use, for example, www.yourhost.dyndns.org and still reach your hostname. LTE Series User’s Guide...
  • Page 85: Dns Entry

    You can manually add or edit the Zyxel Device’s DNS name and IP address entry. Click Add New DNS Entry in the DNS Entry screen or the Edit icon next to the entry you want to edit. The screen shown next appears. LTE Series User’s Guide...
  • Page 86: Dynamic Dns

    9.3 Dynamic DNS Dynamic DNS can update your current dynamic IP address mapping to a hostname. Configure a DDNS service provider on your Zyxel Device. Click Network Setting > DNS > Dynamic DNS. The screen appears as shown. LTE Series User’s Guide...
  • Page 87 Current Dynamic This shows the IP address your Dynamic DNS provider has currently associated with the hostname. Cancel Click Cancel to exit this screen without saving any changes. Apply Click Apply to save your changes. LTE Series User’s Guide...
  • Page 88: Firewall

    Internet Control Message Protocol (ICMP) is a message control and error-reporting protocol between a host server and a gateway to the Internet. ICMP uses Internet Protocol (IP) datagrams, but the messages are processed by the TCP/IP software and directly apparent to the application user. LTE Series User’s Guide...
  • Page 89: Firewall

    A higher firewall level means more restrictions on the Internet activities you can perform. Click Security > Firewall > General to display the following screen. Use the slider to select the level of firewall protection. LTE Series User’s Guide...
  • Page 90 This setting allows traffic to the Internet and also allows someone from the Internet to access services on your local network. This would be used with Port Forwarding, Default Server. Cancel Click this to restore your previously saved settings. Apply Click this to save your changes. LTE Series User’s Guide...
  • Page 91: Protocol (Customized Services)

    Click this to edit a customized service. 10.4.1 Add Customized Service Add a customized rule or edit an existing rule by specifying the protocol and the port number(s). Click Add New Protocol Entry in the Protocol screen to display the following screen. LTE Series User’s Guide...
  • Page 92: Access Control (Rules)

    Note the order in which the rules are listed. Click Security > Firewall > Access Control to display the following screen. Note: The ordering of your rules is very important as rules are applied in turn. LTE Series User’s Guide...
  • Page 93: Access Control Add New Acl Rule

    Use this screen to configure firewall rules. In the Access Control screen, select an index number and click Add New ACL Rule or click a rule’s Edit icon to display this screen and refer to the following table for information on the labels. LTE Series User’s Guide...
  • Page 94 IPv6 rapid deployment (6RD). Select Service Select a service from the Select Service box. Protocol Select the protocol (ALL, TCP/UDP, TCP, UDP, ICMP, ICMPv6) used to transport the packets for which you want to apply the rule. LTE Series User’s Guide...
  • Page 95: Dos

    DoS Protection Enable this to protect against DoS attacks. The Zyxel Device will drop sessions that surpass Blocking maximum thresholds. Cancel Click this to restore your previously saved settings. Apply Click this to save your changes. LTE Series User’s Guide...
  • Page 96: Firewall Technical Reference

    Note: You also need to configure the remote management settings to allow a WAN computer to manage the Zyxel Device. You may define additional rules and sets or modify existing ones but please exercise extreme caution in doing so. For example, you may create rules to: LTE Series User’s Guide...
  • Page 97: Guidelines For Security Enhancement With Your Firewall

    FTP ports (TCP 20, 21) are allowed from the Internet to the LAN, Internet users may be able to connect to computers with running FTP servers. Does this rule conflict with any existing rules? LTE Series User’s Guide...
  • Page 98 Chapter 10 Firewall Once these questions have been answered, adding rules is simply a matter of entering the information into the correct fields in the Web Configurator screens. LTE Series User’s Guide...
  • Page 99: Mac Filter

    Figure 78 Security > MAC Filter You can choose to enable or disable the filters per entry; make sure that the check box under Active is selected if you want to use a filter, as shown in the example below. LTE Series User’s Guide...
  • Page 100 Device in these address fields. Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. Delete Click the Delete icon to delete an existing rule. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes. LTE Series User’s Guide...
  • Page 101: Certificates

    You can import the following certificates to your Zyxel Device: • Web Server - This certificate secures HTTP connections. • SSH- This certificate secures remote connections. Click Security > Certificates to open the Local Certificates screen. Figure 80 Security > Certificates > Local Certificates LTE Series User’s Guide...
  • Page 102: Create Certificate Request

    Have the Zyxel Device generate a certification request. To create a certificate signing request, you need to enter a common name, organization name, state/province name, and the two- letter country code for the certificate. LTE Series User’s Guide...
  • Page 103: View Certificate Request

    The Signing Request contains the certificate signing request value that you will copy upon submitting the certificate request to the CA (certificate authority). Click the View icon in the Local Certificates screen to open the following screen. LTE Series User’s Guide...
  • Page 104 You can copy and paste the certificate into an email to send to friends or colleagues or you can copy and paste the certificate into a text editor and save the file on a management computer for later distribution. Private Key This field displays the private key of this certificate. LTE Series User’s Guide...
  • Page 105: Trusted Ca

    Click the View icon to open a screen with an in-depth list of information about the certificate (or certification request). Click the Remove icon to delete the certificate (or certification request). You cannot delete a certificate that one or more features is configured to use. LTE Series User’s Guide...
  • Page 106: Import Trusted Ca Certificate

    View in-depth information about the certification authority’s certificate. The certificate text box is read- only and can be distributed to others. Click Security > Certificates > Trusted CA to open the Trusted CA screen. Click the View icon to open the View Certificate screen. LTE Series User’s Guide...
  • Page 107: Certificates Technical Reference

    This section provides some technical background information about the topics covered in this chapter. Certification Authorities A Certification Authority (CA) issues certificates and guarantees the identity of each certificate owner. There are commercial certification authorities like CyberTrust or VeriSign and government certification authorities. LTE Series User’s Guide...
  • Page 108: Verify A Certificate

    MD5 or SHA1 algorithms. The following procedure describes how to check a certificate’s fingerprint to verify that you have the actual certificate. Browse to where you have the certificate saved on your computer. LTE Series User’s Guide...
  • Page 109 Use a secure method to verify that the certificate owner has the same information in the Thumbprint Algorithm and Thumbprint fields. The secure method may vary based on your situation. Possible examples would be over the telephone or through an HTTPS connection. LTE Series User’s Guide...
  • Page 110: Log

    SEVERITY Emergency: The system is unusable. Alert: Action must be taken immediately. Critical: The system condition is critical. Error: There is an error condition on the system. Warning: There is a warning condition on the system. LTE Series User’s Guide...
  • Page 111: System Log

    View the security-related logs for the categories that you select. You can filter the entries by clicking the Level and/or Category drop-down list boxes. Click System Monitor > Log > Security Log to open the following screen. LTE Series User’s Guide...
  • Page 112 This field displays the severity level of the log that the device is to send to this syslog server. Category This field displays the type of the log. Messages This field states the reason for the log. LTE Series User’s Guide...
  • Page 113: Traffic Status

    Click System Monitor > Traffic Status to open the WAN screen. The figures in this screen show the number of bytes received and sent through the Zyxel Device. Detailed information about each interface are listed in the tables below. Figure 90 System Monitor > Traffic Status > WAN LTE Series User’s Guide...
  • Page 114: Lan Status

    14.3 LAN Status Click System Monitor > Traffic Status > LAN to open the following screen. The figures in this screen show the number of bytes received and sent from each LAN port and wireless network. LTE Series User’s Guide...
  • Page 115 Data This indicates the number of received packets on this interface. Error This indicates the number of frames with errors received on this interface. Drop This indicates the number of received packets dropped on this interface. LTE Series User’s Guide...
  • Page 116: Arp Table

    MAC address, swaps the sender and target pairs, and unicasts the answer directly back to the requesting machine. ARP updates the ARP table for future reference and then sends the packet to the MAC address that replied. LTE Series User’s Guide...
  • Page 117: Arp Table

    This is the MAC address of the device with the listed IP address. Device This is the type of interface used by the device. You can click the device type to go to its configuration screen. LTE Series User’s Guide...
  • Page 118: Routing Table

    C - cache, H - host, R - reinstate, D - dynamic (redirect), or M - modified (redirect). Metric is the distance to the target (usually counted in hops). Interface is how the packets for this route will be sent. LTE Series User’s Guide...
  • Page 119 This indicates the destination IPv4 address or IPv6 address and prefix of this route. Gateway This indicates the IPv4 address or IPv6 address of the gateway that helps forward this route’s traffic. Subnet Mask This indicates the destination subnet mask of the IPv4 route. LTE Series User’s Guide...
  • Page 120 The metric represents the "cost of transmission." A router determines the best route for transmission by choosing a path with the lowest "cost." The smaller the number, the lower the "cost." Interface This indicates the name of the interface through which the route is forwarded. LTE Series User’s Guide...
  • Page 121: Cellular Wan Status

    To open this screen, click System Monitor > Cellular WAN Status. Cellular information is available on this screen only when you insert a valid SIM card in the Zyxel Device. Figure 94 System Monitor > Cellular WAN Status LTE Series User’s Guide...
  • Page 122 This displays the strength of the WiFi signal between an associated wireless station and an AP. The normal range is -30dBm to -79dBm. If the value drops below -80dBm, try moving the associated wireless station closer to the Zyxel Device to get better signal strength. LTE Series User’s Guide...
  • Page 123 -120 dBm. This parameter is for UMTS only. The normal range is -30 to -120. The value is -120 if the Current Access Technology is not UMTS. The value is ‘N/A’ if there is no network connection. LTE Series User’s Guide...
  • Page 124 This displays the Rank Indication, one of the control information that a UE will report to eNodeB (Evolved Node-B) on either PUCCH (Physical Uplink Control Channel) or PUSCH (Physical Uplink Shared Channel) based on uplink scheduling. LTE Series User’s Guide...
  • Page 125: System

    Domain Name Type a Domain name for your host Zyxel Device. Cancel Click Cancel to abandon this screen without saving any changes. Apply Click Apply to save your changes. LTE Series User’s Guide...
  • Page 126: User Account

    This displays the number of times consecutive wrong passwords can be entered for this account. 0 means there is no limit. Idle Timeout This displays the length of inactive time before the Zyxel Device will automatically log the user out of the Web Configurator. LTE Series User’s Guide...
  • Page 127: User Account Add/Edit

    Type your new system password (up to 256 characters). Note that as you type a password, the screen displays a (*) for each character you type. After you change the password, use the new password to access the Zyxel Device. Verify Password Type the new password again for confirmation. LTE Series User’s Guide...
  • Page 128 Log, Traffic Status, ARP Table, Routing Table, Cellular WAN Status, User Account, Remote Management, Time, Email Notification, Log Setting, Firmware Upgrade, Backup/Restore, Reboot, Diagnostic. Cancel Click Cancel to restore your previously saved settings. Click OK to save your changes. LTE Series User’s Guide...
  • Page 129: Remote Management

    Configure which interface(s) you can use to access the Zyxel Device for a given service. You can also specify the service port numbers computers must use to connect to the Zyxel Device. Click Maintenance > Remote Management to open the following screen. Figure 98 Maintenance > Remote Management LTE Series User’s Guide...
  • Page 130: Mgmt Services For Ip Passthrough

    Broadband > Cellular IP Passthrough. See Section 5.6 on page 41 for details. Click Maintenance > Remote Management > MGMT Services for IP Passthrough to open the following screen. Figure 99 Maintenance > Remote Management > MGMT Services for IP Passthrough LTE Series User’s Guide...
  • Page 131: Trust Domain

    Configure a public IP address which you want to allow access to the Zyxel Device. Click the Add Trust Domain button in the Maintenance > Remote Management > Trust Domain screen to open the following screen. LTE Series User’s Guide...
  • Page 132 Enter a public IPv4/IPv6 IP address which is allowed to access the service on the Zyxel Device from the WAN. Cancel Click Cancel to restore your previously saved settings. Click OK to save your changes back to the Zyxel Device. LTE Series User’s Guide...
  • Page 133: Time Settings

    Configure the Zyxel Device’s time based on your local time zone. You can add a time server address, select your time zone, and configure Daylight Savings if your location uses it. To change your Zyxel Device’s time and date, click Maintenance > Time. The screen appears as shown. LTE Series User’s Guide...
  • Page 134 This displays the date of your Zyxel Device. Each time you reload this screen, the Zyxel Device synchronizes the date with the time server. Time and Date Setup Time Protocol This displays the time protocol used by your Zyxel Device. LTE Series User’s Guide...
  • Page 135 Germany for instance, you would select 2 in the Hour field because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). Cancel Click Cancel to exit this screen without saving any changes. Apply Click Apply to save your changes. LTE Series User’s Guide...
  • Page 136: E-Mail Notification

    This displays the server name or the IP address of the mail server. Address User name This displays the user name of the sender’s mail account. Port This field displays the port number of the mail server. Security This field displays the protocol used for encryption. LTE Series User’s Guide...
  • Page 137: E-Mail Notification Edit

    Enter the e-mail address that you want to be in the from/sender line of the e-mail notification Address that the Zyxel Device sends. If you activate SSL/TLS authentication, the e-mail address must be able to be authenticated by the mail server as well. LTE Series User’s Guide...
  • Page 138 Select STARTTLS to upgrade a plain text connection to a secure connection using SSL/TLS. Cancel Click this button to begin configuring this screen afresh. Click this button to save your changes and return to the previous screen. LTE Series User’s Guide...
  • Page 139: Log Setting

    Local File allows you to store them on the Zyxel Device. Local File and Remote means your logs are stored both on the Zyxel Device and on a syslog server. To change your Zyxel Device’s log settings, click Maintenance > Log Setting. The screen appears as shown. LTE Series User’s Guide...
  • Page 140 Select Local File and Remote to have the Zyxel Device save the log file on the Zyxel Device itself and send it to an external syslog server. Note: A warning appears upon selecting Remote or Local File and Remote. Just click OK to continue. LTE Series User’s Guide...
  • Page 141 Select the categories of System Logs that you want to record. Security Log Select the categories of Security Logs that you want to record. Cancel Click Cancel to restore your previously saved settings. Apply Click Apply to save your changes. LTE Series User’s Guide...
  • Page 142: Firmware Upgrade

    Transfer Protocol) and may take up to three minutes. After a successful upload, the Zyxel Device will reboot. Click Maintenance > Firmware Upgrade to open the following screen. Do NOT turn off the Zyxel Device while firmware upload is in progress! Figure 106 Maintenance > Firmware Upgrade LTE Series User’s Guide...
  • Page 143 After two minutes, log in again and check your new firmware version in the Status screen. If the upload was not successful, an error screen will appear. Click OK to go back to the Firmware Upgrade screen. LTE Series User’s Guide...
  • Page 144: Backup/Restore

    Figure 108 Maintenance > Backup/Restore Backup Configuration Backup Configuration allows you to back up (save) the Zyxel Device’s current configuration to a file on your computer. Once the Zyxel Device is configured and functioning properly, it is highly recommended LTE Series User’s Guide...
  • Page 145: Reboot

    Reboot the Zyxel Device remotely without turning the power off. You may need to do this if the Zyxel Device hangs, for example. This does not affect the Zyxel Device's configuration. Click Maintenance > Reboot. Click Reboot to have the Zyxel Device reboot. LTE Series User’s Guide...
  • Page 146 Chapter 25 Backup/Restore Figure 110 Maintenance > Reboot LTE Series User’s Guide...
  • Page 147: Diagnostic

    Ping/Traceroute Test area. Use nslookup to find the IP address for a host name and vice versa. Click Maintenance > Diagnostic to open the Ping/TraceRoute/Nslookup screen shown next. Figure 111 Maintenance > Diagnostic > Ping/Trace Route/Nslookup LTE Series User’s Guide...
  • Page 148 Click this button to perform the IPv6 trace route function. This determines the path a packet takes to the specified host. Nslookup Click this button to perform a DNS lookup on the IP address or host name. Speed Test Click this button to perform speed test on the Zyxel Device. LTE Series User’s Guide...
  • Page 149: Troubleshooting & Appendices

    Troubleshooting & Appendices Appendices contain general information. Some information may not apply to your Zyxel Device.
  • Page 150: Troubleshooting

    Make sure the power source is turned on. Turn the Zyxel Device off and on. If the problem continues, contact the vendor. 27.3 Zyxel Device Access and Login I forgot the IP address for the Zyxel Device. LTE Series User’s Guide...
  • Page 151 Device, check the remote management settings and firewall rules to find out why the Zyxel Device does not respond to HTTP. I can see the Login screen, but I cannot log in to the Zyxel Device. LTE Series User’s Guide...
  • Page 152: Internet Access

    I cannot access the Internet anymore. I had access to the Internet (with the Zyxel Device), but my Internet connection is not available anymore. Check the hardware connections (refer to the Quick Start Guide). Turn the Zyxel Device off and on. If the problem continues, contact your ISP. LTE Series User’s Guide...
  • Page 153: Upnp

    The Local Area Connection icon for UPnP disappears in the screen. Restart your computer. I cannot open special applications such as white board, file transfer and video when I use the MSN Messenger. Wait more than three minutes. Restart the applications. LTE Series User’s Guide...
  • Page 154: Sim Card

    This is because the Zyxel Device can ‘lock’ onto the previous cellular site even when the new cellular site is at a much better signal level and quality. LTE Series User’s Guide...
  • Page 155 It is possible that the current serving cellular site has become over utilized or is out-of-service. As the network design and topology changes, so will the experience change, either for the better or for the worse. LTE Series User’s Guide...
  • Page 156: Appendix A Customer Support

    • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • https://www.zyxel.com/cn/zh/ India • Zyxel Technology India Pvt Ltd • https://www.zyxel.com/in/en/ Kazakhstan •...
  • Page 157 • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • https://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • https://www.zyxel.com/th/th/ Vietnam • Zyxel Communications Corporation-Vietnam Office • https://www.zyxel.com/vn/vi Europe Belarus • Zyxel BY • https://www.zyxel.by Belgium • Zyxel Communications B.V. • https://www.zyxel.com/be/nl/...
  • Page 158 Appendix A Customer Support • https://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • https://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • https://www.zyxel.com/cz/cs/ Denmark • Zyxel Communications A/S • https://www.zyxel.com/dk/da/ Estonia • Zyxel Estonia • https://www.zyxel.com/ee/et/ Finland • Zyxel Communications • https://www.zyxel.com/fi/fi/ France •...
  • Page 159 • Zyxel Communications Poland • https://www.zyxel.com/pl/pl/ Romania • Zyxel Romania • https://www.zyxel.com/ro/ro Russia • Zyxel Russia • https://www.zyxel.com/ru/ru/ Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • https://www.zyxel.com/sk/sk/ Spain • Zyxel Communications ES Ltd • https://www.zyxel.com/es/es/ Sweden • Zyxel Communications • https://www.zyxel.com/se/sv/ Switzerland •...
  • Page 160 Appendix A Customer Support Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr/ • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en/ Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com South America Argentina • Zyxel Communications Corporation • https://www.zyxel.com/co/es/ Brazil • Zyxel Communications Brasil Ltda. • https://www.zyxel.com/br/pt/ Colombia •...
  • Page 161 Appendix A Customer Support Middle East • Zyxel Communications Corporation • https://www.zyxel.com/me/en/ North America • Zyxel Communications, Inc. - North America Headquarters • https://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • https://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • https://www.zyxel.com/za/en/...
  • Page 162: Appendix B Ipv6

    54 bits 64 bits Global Address A global address uniquely identifies a device on the Internet. It is similar to a “public IP address” in IPv4. A global unicast address starts with a 2 or 3. LTE Series User’s Guide...
  • Page 163 The following table describes the multicast addresses which are reserved and cannot be assigned to a multicast group. Table 71 Reserved Multicast Address MULTICAST ADDRESS FF00:0:0:0:0:0:0:0 FF01:0:0:0:0:0:0:0 FF02:0:0:0:0:0:0:0 FF03:0:0:0:0:0:0:0 FF04:0:0:0:0:0:0:0 FF05:0:0:0:0:0:0:0 FF06:0:0:0:0:0:0:0 FF07:0:0:0:0:0:0:0 FF08:0:0:0:0:0:0:0 FF09:0:0:0:0:0:0:0 FF0A:0:0:0:0:0:0:0 FF0B:0:0:0:0:0:0:0 FF0C:0:0:0:0:0:0:0 FF0D:0:0:0:0:0:0:0 LTE Series User’s Guide...
  • Page 164 IA_NA were obtained) a Renew message. If the time T2 is reached and the server does not respond, the client sends a Rebind message to any available server (S2). For an IA_TA, the client may send a Renew or Rebind message at the client's discretion. LTE Series User’s Guide...
  • Page 165 (from the host) with a neighbor advertisement message. • Neighbor advertisement: A response from a node to announce its link-layer address. • Router solicitation: A request from a host to locate a router that can act as the default router and forward packets. LTE Series User’s Guide...
  • Page 166 Done message to the router or switch. The router or switch then sends a group-specific query to the port on which the Done message is received to determine if other devices connected to this port should remain in the group. LTE Series User’s Guide...
  • Page 167 IPv4 Address... : 172.16.100.61 Subnet Mask ... : 255.255.255.0 Default Gateway ..: fe80::213:49ff:feaa:7125%11 172.16.100.254 LTE Series User’s Guide...
  • Page 168: Appendix C Legal Information

    The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved.
  • Page 169 The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm). LTE Series User’s Guide...
  • Page 170 This transmitter must be at least 20 cm from the user and must not be co-located or operating in conjunction with any other antenna or transmitter. CANADA (LTE7461-M602) The following information applies if you use the product within Canada area. LTE Series User’s Guide...
  • Page 171 Lorsqu'il y a lieu, les types d'antennes (s'il y en a plusieurs), les numéros de modèle de l'antenne et les pires angles d'inclinaison nécessaires pour rester conforme à l'exigence de la p.i.r.e. applicable au masque d'élévation, énoncée à la section 6.2.2.3 du CNR-247, doivent être clairement indiqués. LTE Series User’s Guide...
  • Page 172 Symbolen innebär att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat från hushållsavfallet. När den här produkten når slutet av sin livslängd ska du ta den till en återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att göra dig av med den på ett återvinningsställe. LTE Series User’s Guide...
  • Page 173 Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage. The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the contents. LTE Series User’s Guide...
  • Page 174 This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact support@zyxel.com.tw to get it. LTE Series User’s Guide...
  • Page 175: Index

    Backup/Restore screen configuration Band Configuration Screen backup firewalls blinking LEDs restoring Broadband static route contact information copyright Create Certificate Request screen creating certificates customer support Cellular Band screen customized service LTE Series User’s Guide...
  • Page 176 CAs log setting Internet no access wizard setup Internet access wizard setup factory-default Internet Assigned Numbers Authority RESET button See IANA firewall Internet Blocking enhancing security Internet connection security considerations slow or erratic traffic rule direction LTE Series User’s Guide...
  • Page 177 Login screen PIN Protection no access Ping logs 110, 113, 121, 139 unusable Ping test Ping/TraceRoute/Nslookup screen PLMN Configuration Screen PoE injector 13, 150 MAC Address port forwarding rule LTE Series User’s Guide...
  • Page 178 Routing Table screen Telnet unusable thresholds security time network Trace Route test Security Log troubleshooting service access control 129, 130, 131 Trust Domain setup firewalls static route Trust Domain screen SIM card Trusted CA certificate status view LTE Series User’s Guide...
  • Page 179 UPnP forum security issues State undetectable usage confirmation UPnP screen UPnP-enabled Network Device auto-discover 53, 58 status Wide Area Network, see WAN warranty note Web Configurator easy access login passwords wireless LAN status wizard setup Internet LTE Series User’s Guide...

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