Stratasys Origin One User Manual
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Stratasys Origin One User Manual

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User Guide
®
Origin One
3D Printing System
Version 2.7
DOC-30001 Rev. B

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Summary of Contents for Stratasys Origin One

  • Page 1 User Guide ® Origin One 3D Printing System Version 2.7 DOC-30001 Rev. B...
  • Page 2 Stratasys. This document may be printed for internal use only. All copies shall contain a full copy of this copyright notice.
  • Page 3 Release Date Description of Changes FEB 2022 Initial Release MAR 2022 Deleted the Anchoring Your Printer for CE Compliance section and associated fasteners. Changed references from “customer hub” to “support center”. Page iii © Copyright 2022 Stratasys. All rights reserved.

  • Page 4: Table Of Contents

    Contents 1 Service and Support ............1 Service and Software Support ............... 1 Safety Instructions ..................1 General Precautions......................1 Proper Personal Protective Equipment (PPE)..............2 Hazard Types ........................2 Product Safety Signs......................2 Product Safety Label Locations................... 4 Potential Safety Hazard Areas .................... 6 Build Chamber......................
  • Page 5 User Guide App.Origin.......................... 13 Netfabb® Software ......................14 4 User Interface ..............15 Overview ...................... 15 Job Selection ........................16 System Settings......................... 16 System Utility Controls ................... 17 Analytics ..........................18 System Analytics ....................18 Viewing Print Job Information .................... 19 Print Status Display ......................
  • Page 6 User Guide Post-Print Curing ....................46 Removing/Emptying the Resin Tray ............... 47 Cleaning Resin Tray and Build Head ..............48 Powering OFF the Printer ....................50 6 Maintenance ..............51 Overview ...................... 51 Cleaning....................... 51 Cleaning the Mid Plate Glass Window................51 Cleaning Printer Components....................
  • Page 7 User Guide FCC Statements (U.S.A.) ....................78 Canada Electromagnetic compatibility (EMC) ..............79 Normes de Sécurité (Canada) ................79 DOC Statement (Canada) ..................79 MSDS (Material Safety Data Sheet) .................. 79 Disposal of Waste Equipment by Users in Private Households in the European Union..80 Page vii...

  • Page 8: Service And Support

    Service and Software Support General Precautions 1 SERVICE AND SUPPORT This chapter provides information on service and support for the Origin One as well as safety information and safety label locations. Service and Software Support If you have a problem with your printer that is not covered in this guide, please contact Stratasys Customer Support.

  • Page 9: Proper Personal Protective Equipment (Ppe)

    Please refer to the appropriate Safety Data Sheets for additional safety precautions and required PPE. Hazard Types Stratasys recommends that all services be performed by qualified personnel. All personnel working on or around the printer should be knowledgeable of what the following hazard classifications mean throughout this guide.
  • Page 10 Safety Instructions Product Safety Signs Stratasys makes every effort to ensure that our printers are safe and reliable at all times. However, there will be times when you must access areas of the printer where potentially high voltages, hot temperatures, and/or moving mechanical components could cause severe injury.

  • Page 11: Product Safety Label Locations

    To reduce the Not Open overall hazard level, do not open the door while the machine is in operation. Product Safety Label Locations Figure 1: Front door safety label locations Page 4 © Copyright 2022 Stratasys. All rights reserved.
  • Page 12 Safety Instructions Product Safety Label Locations Figure 2: Linear drive safety label location Page 5 © Copyright 2022 Stratasys. All rights reserved.

  • Page 13: Potential Safety Hazard Areas

    Only use an OSHA or CE approved step stool when accessing the area under the top cover of the printer. Warning: Hot Surfaces. Always wear safety gloves and long sleeves when working inside the oven. Components are hot. Page 6 © Copyright 2022 Stratasys. All rights reserved.

  • Page 14: Environmental Requirements

    • Connectivity: Ethernet Environmental The Origin One printer operating temperature shall be in the range of 59°F to 86°F (13°C to 30°C), with relative humidity range of 30% to 70% non-condensing. Page 7 © Copyright 2022 Stratasys. All rights reserved.

  • Page 15: Printer Setup

    Product Overview The Origin One is a manufacturing-grade printer that enables additive mass production of end- use parts. Programmable Photopolymerization (P³) precisely orchestrates light, temperature, and other conditions, automatically optimizing prints in real-time for the best possible results.

  • Page 16: Basic Setup

    Do not proceed with the following sections until the “Unpacking the Printer” section of the Site Preparation Guide has been completed. When installation is complete, perform the following setup tasks. Page 9 © Copyright 2022 Stratasys. All rights reserved.

  • Page 17: Identifying Your Printer

    Nameplate Making the Network Connection Files can be transfered from App.Origin, a cloud based application to the Origin One printer through your facility’s Ethernet network. An RJ45 network connector is located on the right rear corner of the printer (as viewed from the rear). See...

  • Page 18: Connecting The Power Cable

    2. Plug the receptacle end of the power cable into the rear of the printer and the three-prong (US) or two-prong (EU) end into a grounded outlet. See Figure Figure 3: Rear Connections Power Switch Power Cable Connection Ethernet Network Connection (RJ45) Page 11 © Copyright 2022 Stratasys. All rights reserved.

  • Page 19: System Components

    Printer Overview Main Components 3 SYSTEM COMPONENTS This chapter describes the components of the Origin One printer. Information regarding the materials and tips that can be used by the printer is also included in this chapter. Printer Overview Main Components Do not energize when the rear panel is not secured in place.

  • Page 20: Software

    Build platform Software Firmware The Origin One Printer runs on a high-performance and secure Linux embedded computer platform. Upgrades and updates are pushed automatically as required, and take effect after a system reboot. App.Origin App.Origin is a cloud-based application used to setup the Origin One printer material configurations, manage parts, and send build jobs to the printer.

  • Page 21: Netfabb® Software

    Once a part or pack of parts is prepared, it can be exported as an STL and uploaded to App.Origin to process and print on the Origin One Printer. The premium license also comes with its own slicing module, whereby complex mesh files can be sliced and exported as PNG stack.

  • Page 22: User Interface

    Overview 4 USER INTERFACE This chapter provides an overview of the Origin One printer User Interface (UI). Specific printer operation information and procedures can be found in Chapter 5 Operating the Printer (page 25). You must power ON the printer prior to using the touchscreen (see “Powering ON...

  • Page 23: Job Selection

    The System button opens the system settings interface, which displays general system specifications as well as system utilities such as: • Chamber light controls • Build platform calibration • Projector controls • Heating controls Page 16 © Copyright 2022 Stratasys. All rights reserved.

  • Page 24: System Utility Controls

    Pattern will display a test pattern which can be used to check the focus of the projector. • Print Heating: The slider bars here allow you to adjust the heat settings for the chamber heater as well as the interface glass heater. Page 17 © Copyright 2022 Stratasys. All rights reserved.

  • Page 25: Analytics

    UV Source: The UV Source button displays the temperature of LED light from the projector. It also displays the readings from the internal light sensor. • Heating: The Heating button displays the measured temperature of the chamber and glass interface. Page 18 © Copyright 2022 Stratasys. All rights reserved.

  • Page 26: Viewing Print Job Information

    Overview Viewing Print Job Information Viewing Print Job Information Figure 5: Print Job Information Panel Page 19 © Copyright 2022 Stratasys. All rights reserved.

  • Page 27: Print Status Display

    Overview Print Status Display Print Status Display Idle Figure 6: Print Status Display - Idle Page 20 © Copyright 2022 Stratasys. All rights reserved.

  • Page 28: Printing

    Google Cloud Platform. Each Origin printer creates and operates an internal VPN gateway, and connects to a single Stratasys-operated VPN gateway in Google Cloud Platform over UDP. No additional VPN appliance or customer-managed gateway is necessary. Stratasys strongly recommends connecting printers to the Origin cloud platform via VPN because it is secure and robust, simple to configure, and has zero maintenance overhead.

  • Page 29: Firewall Configuration

    Locally, the printers may have SSH port 22 open, to support authorized onsite service by Stratasys personnel. Static IP Configuration A static IP address can be used for your Origin One network configuration. To set up a static IP address the following information is required: •...
  • Page 30 1. To configure a static IP address, navigate to the Network tab on the printer UI and select Static IP. Figure 8: Select Static IP 2. After selecting Static IP, enter the Static IP address, Router Prefix, and Gateway information. Figure 9: Static IP setup Page 23 © Copyright 2022 Stratasys. All rights reserved.
  • Page 31 Figure 10: Press Confirm 4. Once the static IP information is entered, select Activate to enable the new network configuration. The Static IP address assignment is now complete. Figure 11: Select Activate Page 24 © Copyright 2022 Stratasys. All rights reserved.

  • Page 32: Operating The Printer

    Basic User Operations Powering ON the Printer 5 OPERATING THE PRINTER This chapter explains basic steps in operating the Origin One printer. Basic User Operations Powering ON the Printer To power the printer ON: 1. Confirm the power and Ethernet cables are connected. See “Making the Network...
  • Page 33 If your printer has been powered off for several hours, wait 20-30 minutes for the printer to establish network connection. 5. Contact Stratasys support if network issues persist or if the screen displays any other message. Figure 2: Boot screen display message (successful)

  • Page 34: Pre-Print Procedures

    1. While lifting the thumbscrew, slide the build head into the build arm. Warning: Crushing hazard Keep one hand on the build head until the thumbscrew is completely engaged. Figure 4: Install build head Page 27 © Copyright 2022 Stratasys. All rights reserved.

  • Page 35: Build Head Calibration

    Residue and debris build-up can cause poor calibration. Ensure the build head and midplate glass are completely cleaned. 2. Clean the build head and glass so there is no resin or residue on either surface. Page 28 © Copyright 2022 Stratasys. All rights reserved.
  • Page 36 3. Navigate to the System tab on the printer UI and select Calibration Procedure. Follow the prompts in the video demonstration to complete the calibration procedure. Figure 6: Select Calibration Procedure 4. Install the build head and firmly tighten the thumbscrew. Figure 7: Install build head Page 29 © Copyright 2022 Stratasys. All rights reserved.
  • Page 37 5. Loosen the calibration bolt with the 10 Nm torque driver until the build head moves freely. Figure 8: Loosen calibration bolt 6. Press start calibration. The calibration process begins. Wait for the build head to reach its calibration position. Page 30 © Copyright 2022 Stratasys. All rights reserved.
  • Page 38 Basic User Operations Pre-Print Procedures Warning: Pinch point Keep hands clear. Figure 9: Wait one moment Page 31 © Copyright 2022 Stratasys. All rights reserved.
  • Page 39 Pre-Print Procedures 7. Once the build head reaches the calibration position, adjust the build head so that it’s flush and square with the glass interface. Figure 10: Complete calibration step 1 Page 32 © Copyright 2022 Stratasys. All rights reserved.
  • Page 40 Figure 11: Complete calibration step 2 9. Tighten the calibration bolt slowly until a click is heard and felt. Figure 12: Complete calibration step 3 Page 33 © Copyright 2022 Stratasys. All rights reserved.
  • Page 41 Basic User Operations Pre-Print Procedures 10. Press Confirm to complete the build head calibration procedure. Warning: Pinch point Keep hands clear. Figure 13: Calibration complete Page 34 © Copyright 2022 Stratasys. All rights reserved.

  • Page 42: Filling And Installing A Tray Into The Printer

    4. Ensure that the tray is properly seated by performing the following: a. Attempt to lift the tray handles at each corner of the tray (one at a time), and ensure that each corner is firmly engaged. Page 35 © Copyright 2022 Stratasys. All rights reserved.

  • Page 43: Web App Usage

    Before uploading to App.Origin for processing and building, the files must have supports already generated in a software application such as Netfabb. The files also must be in the proper orientation. Page 36 © Copyright 2022 Stratasys. All rights reserved.

  • Page 44: Sending Jobs To The Printer

    4. Before clicking Submit to send the model to an Origin printer, the Origin platform print dialogue displays the total volume of material that will be used to create the part(s). This can Page 37 © Copyright 2022 Stratasys. All rights reserved.
  • Page 45 Basic User Operations Sending Jobs to the Printer be used to estimate resin usage beyond the minimum of 250ml. Figure 17: Submit for printing Note: 1cm3 = 1ml Page 38 © Copyright 2022 Stratasys. All rights reserved.

  • Page 46: Material Settings

    • The Burn In region is a user defined number of layers after the first layer where specific settings are applied to improve build head adhesion and accuracy. Page 39 © Copyright 2022 Stratasys. All rights reserved.
  • Page 47 End Speed: The speed at which the build head moves downward during the end distance • region of approach. Page 40 © Copyright 2022 Stratasys. All rights reserved.
  • Page 48 After the printer and material options have been selected, the Submit option is available. Figure 20: Submit part Select Submit to send the file to the printer. At the printer, select the job sent and select Start if build head is installed and calibrated. Page 41 © Copyright 2022 Stratasys. All rights reserved.

  • Page 49: Post-Print Procedures

    Prolonged contact with resin can cause skin irritation. Do not continue before putting on protective gloves. 1. Loosen the thumbscrew until the build head can be removed from the printer. Figure 21: Remove build head Page 42 © Copyright 2022 Stratasys. All rights reserved.

  • Page 50: Detaching Printed Parts

    1. Using a razor blade or small scraper, firmly and carefully scrape along the face of the build head to remove the printed part(s). Increase pressure until the part separates from the build Page 43 © Copyright 2022 Stratasys. All rights reserved.
  • Page 51 Hold the build head firmly while keeping fingers and hand clear of the build surface. Figure 23: Remove part from build head 2. Remove attached support structures and place parts aside for cleaning. Figure 24: Part removed from build head Page 44 © Copyright 2022 Stratasys. All rights reserved.

  • Page 52: Cleaning Printed Parts

    Each material requires a unique cleaning process. Detailed material post-processing information for each Origin One certified resin can be found on the Stratasys Support Center. Clean the parts by soaking them sequentially in each solvent bath container, using the sonicator as desired: •...

  • Page 53: Post-Print Curing

    Post-Print Curing Each material requires a unique post-curing process. Detailed material post- processing information for each Origin One certified resin can be found on the Stratasys Support Center. Place parts in the UV curing equipment and run until fully cured. The entire surface of the part should receive light from the UV curing machine.

  • Page 54: Removing/Emptying The Resin Tray

    3. Using a 190 µm paint filter, pour any remaining resin through the filter and into a small plastic container. See Figure Figure 27: Empty resin tray 4. Pour the filtered resin back into its original container using a funnel. Page 47 © Copyright 2022 Stratasys. All rights reserved.

  • Page 55: Cleaning Resin Tray And Build Head

    1. Spray IPA over the build head and tray and wipe clean with delicate wipes or paper towels. WARNING: Skin contact hazard Prolonged contact with resin can cause skin irritation. Do not continue before putting on protective gloves. Figure 28: Clean parts with IPA Page 48 © Copyright 2022 Stratasys. All rights reserved.
  • Page 56 Figure 29: Cleaned build head and print tray 3. Any material that comes into contact with uncured resin (support structures, wipes, gloves, etc.) should be properly disposed of as hazardous material. Page 49 © Copyright 2022 Stratasys. All rights reserved.

  • Page 57: Powering Off The Printer

    2. Press the power button located on the rear of the printer (see Figure 1 for button location). Figure 30: Power Button Location and Rear Connections Ethernet Port Power Cable Power Switch Connection Page 50 © Copyright 2022 Stratasys. All rights reserved.

  • Page 58: Maintenance

    This chapter describes various maintenance tasks that will routinely need to be performed on the Origin One printer. Overview Origin One was designed to reduce the need for frequent maintenance or replacement of consumables. This section will help you to identify and plan for situations where a printer may require operator-performed maintenance.

  • Page 59: Cleaning Printer Components

    The interior and exterior of the printer may be cleaned with IPA as needed. Replacing Fan Filters Frequency Check after 1 month, repeat as necessary for your print environment. Required Tools Replacement Fan Filters (SKUB-00024-000) or (ORIG-00039-S) Towelette / KimTech Wipe Page 52 © Copyright 2022 Stratasys. All rights reserved.
  • Page 60 Figure 1: Fan filter Note: The fan filters are held in place by the fan filter cover. The fan filter cover is attached to the back panel by a clip on either side. Page 53 © Copyright 2022 Stratasys. All rights reserved.
  • Page 61 3. Replace the old filter with a new filter from the accessory tools box. 4. Prior to installing the replacement filter, use a towelette to remove any dust and debris from the fan filter cover. Figure 3: Replacement fan filter Page 54 © Copyright 2022 Stratasys. All rights reserved.

  • Page 62: Lubricating The Linear Drive

    Figure 4: New fan filter Lubricating the Linear Drive Frequency Every 12 months Required Tools Syringe with Linear Drive Grease Flashlight Screwdriver Page 55 © Copyright 2022 Stratasys. All rights reserved.

  • Page 63: Tray Maintenance

    7. Repeat the calibration procedure an additional two times. Tray Maintenance Replacing Tray Sheets Frequency Replace as needed. Additionally, Stratasys recommends replacing tray sheets when changing from a dark material to a light material or when changing from an industrial material to a medical-grade material. Page 56...
  • Page 64 Prolonged contact with solvents can cause skin irritation. Do not continue before putting on protective gloves. 1. Using a 4mm hex 4Nm T-handle driver, remove 8 screws from the bottom of the tray. Figure 6: Tray and tools Page 57 © Copyright 2022 Stratasys. All rights reserved.
  • Page 65 2. Remove the tray bottom by inserting the thumbscrew into the threaded hole on either side of the tray and lifting the tray bottom out of the tray. Figure 7: Remove tray bottom Page 58 © Copyright 2022 Stratasys. All rights reserved.
  • Page 66 6. Use clean paper towels and solvent (acetone or isopropyl alcohol) to clean resin from the tray top. Use isopropyl alcohol (IPA) to clean the tray bottom. Do not use acetone to clean the tray bottom. Damage to the O-rings will result. Page 59 © Copyright 2022 Stratasys. All rights reserved.
  • Page 67 IPA bath. Sonicate gaskets in an IPA bath for no more than 30 seconds per cleaning. Do not use acetone to clean the tray bottom. Damage to the O-rings will result. Page 60 © Copyright 2022 Stratasys. All rights reserved.
  • Page 68 10. After thoroughly drying, insert a clean gasket into the tray top. Ensure that all the pins are inserted through the gasket holes and that the gasket is laying flat. Figure 11: Gasket on tray Page 61 © Copyright 2022 Stratasys. All rights reserved.
  • Page 69 11. Insert a new tray sheet over the gasket and into the tray top. Confirm that all the pins are inserted through the holes in the sheet. Figure 12: Tray sheet Page 62 © Copyright 2022 Stratasys. All rights reserved.
  • Page 70 13. Place the tray bottom onto the sheet and press down gently. Caution Thumbscrew must be removed before tightening the tray bolts to prevent interference between the thumbscrew and the tray bottom. Page 63 © Copyright 2022 Stratasys. All rights reserved.
  • Page 71 14. Remove the thumbscrew from the tray bottom. Figure 14: Tray on sheet 15. Insert the 8 tray bolts into the tray bottom. Figure 15: Tray bolts inserted into the tray bottom Page 64 © Copyright 2022 Stratasys. All rights reserved.
  • Page 72 18. When all eight bolts are finger tight, use the 4Nm torque driver, in the same star pattern, to torque all bolts to 4Nm. 19. Repeat tightening all bolts to 4Nm in a circular pattern two times. Page 65 © Copyright 2022 Stratasys. All rights reserved.

  • Page 73: Part Replacement Procedures

    6. Open the back panel door and, if required, brace the door open for easy access. WARNING: Do not pull the back panel all the way back. There is a cable attached to it from the inside. Page 66 © Copyright 2022 Stratasys. All rights reserved.
  • Page 74 7. Locate the resin ingress tube. The resin ingress tube is surrounded by an orange grommet where it passes through the pump plate. See Figure Figure 18: Resin ingress tube and zip ties Page 67 © Copyright 2022 Stratasys. All rights reserved.
  • Page 75 19. Anchor the replacement resin ingress tube to both sensors with zip ties as shown in Figure 20. Ensure both ends of the resin ingress tube are fully seated into the connectors. 21. Reinstall the printer back panel and access panel door. Page 68 © Copyright 2022 Stratasys. All rights reserved.

  • Page 76: Troubleshooting

    If you have a problem with your printer or the printer’s materials that is not covered in this guide, or if you need to order replacement parts, please contact Customer Support for your region. Contact information is available from the Stratasys website at: http://www.stratasys.com/customer-support/contact-customer-support.

  • Page 77: Finding A Remedy

    Vertical walls have thin vertical Check for dust between the interface glass and tray sheet. lines Vertical walls have obvious Replace the tray sheet; contact Stratasys if the problem horizontal layer lines continues. The printer encounters resin Contact Support@origin.io for further instruction.

  • Page 78: Troubleshooting Issues And Solutions

    Procedure 1. Contact Stratasys Customer Support to enable the printer’s Dev Mode. 2. Reboot the printer by using the power button located on the back of the printer. 3. Select the System tab on the printer UI.

  • Page 79: Solutions For First Layer Adhesion Issues

    10. If the build head homes, clean the build head and sanitize the tray. 11. If the build head does not home, repeat the procedure. 12. Contact Stratasys Customer Support to disable the printer's Dev Mode. Solutions for First Layer Adhesion Issues Issue: The part fails to adhere to the build head or the part detaches from the build head mid print.
  • Page 80 • Solution: Measure and adjust projector irradiance such that the projector is 5 mW/cm^2 at center point. Contact a Stratasys representative for the proper procedure for measuring and adjusting projector irradiance. Page 73...

  • Page 81: Solutions For Burn-In Region Adhesion Issues

    • Solution: Measure and adjust projector irradiance such that the projector is 5 mW/cm^2 at centerpoint. Contact a Stratasys representative for the procedure to measure and adjust the projector irradiance. Page 74 © Copyright 2022 Stratasys. All rights reserved.

  • Page 82: Solutions For Unwanted Material Layer Lines On Parts

    • Solution: Inspect the interface glass and the teflon membrane. If dirty, clean them using the procedure described in “Cleaning the Mid Plate Glass Window” (page 51). Page 75 © Copyright 2022 Stratasys. All rights reserved.

  • Page 83: Solutions For Part Delamination Issues

    “brick” is being printed. In this case, the separation force remains fairly consistent throughout the build job. If separation forces are too high on the first layer, it is possible that the layer will detach or delaminate from the previous layer. Page 76 © Copyright 2022 Stratasys. All rights reserved.
  • Page 84 Complete or partial delamination can result if the projector exposure duration is unable to cure through the additional thickness. • Solution: Inspect the tray for any solid residue and filter the resin if any is found. Page 77 © Copyright 2022 Stratasys. All rights reserved.

  • Page 85: Supplementary Info

    Regulatory and Environmental Information Compliance The Origin One printer has been tested and found to comply with the limits for an FCC Class A digital device. It also conforms to various EU directives, including Machinery Directive 2006/42/ EC, Electromagnetic Compatibility Directive 2014/30/EU, and RoHS Directive 2015/863/EU.

  • Page 86: Canada Electromagnetic Compatibility (Emc)

    Radio Interference Regulations of the Canadian Department of Communications. MSDS (Material Safety Data Sheet) You can obtain current Material Safety Data Sheets for printer materials from the Stratasys website at: http://www.stratasys.com/materials/material-safety-data-sheets. Page 79 © Copyright 2022 Stratasys. All rights reserved.

  • Page 87: Disposal Of Waste Equipment By Users In Private Households In The European Union

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Page 80 © Copyright 2022 Stratasys. All rights reserved.
  • Page 88 STRATASYS.COM © Copyright 2022 Stratasys Inc. All rights reserved.

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