Service and Software Support ............... 1 Stratasys Online Resources ....................1 Stratasys Academy ....................1 Stratasys Support Center ..................2 Stratasys Academy YouTube Channel ..............2 GrabCAD Community....................3 Safety Instructions ..................3 General Precautions......................3 Proper Personal Protective Equipment (PPE)..............4 Hazard Types ........................
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User Guide Origin One Stand Setup................12 Securing the Printer to the Origin One Stand ..............13 3 System Components ............. 16 Printer Overview ..................16 Main Components......................16 Software....................... 17 Firmware..........................17 TM ......................... 17 Installing GrabCAD Print GrabCAD and GDPR....................
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Powering OFF the Printer ....................37 Adjustments and Calibrations ..............37 Calibrating the Build Platform .................... 37 Adjusting Dreve Programs for Origin One Dental.............. 39 Origin Local Hub ..................40 Connecting to the Origin Local Hub................... 40 Origin Platform........................40 Uploading Models ....................
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User Guide Tray Maintenance ..................51 Replacing Tray Sheets....................... 51 Part Replacement Procedures..............57 Replacing the Resin Ingress Tube..................57 7 Troubleshooting ............. 60 Getting Help ....................60 Finding a Remedy..................61 Troubleshooting Issues and Solutions ................62 Stuck Build Platform Mitigation Procedure ............. 62 Solutions for First Layer Adhesion Issues ..............
Service and Software Support Stratasys Online Resources 1 SERVICE AND SUPPORT This chapter provides information on service and support for the Origin One as well as safety information and safety label locations. Service and Software Support If you have a problem with your printer that is not covered in this guide, contact Stratasys Customer Support.
The following basic safety tips are given to ensure safe installation, operation, and maintenance of Stratasys equipment and are not to be considered as comprehensive on matters of safety. The Origin One printer is designed to be safe and reliable rapid prototyping printers. Access to areas of the printer are potentially dangerous.
Refer to the appropriate Safety Data Sheets for additional safety precautions and required PPE. Hazard Types Stratasys recommends that qualified personnel perform all services. All personnel working on or around the printer should know the meaning of the following hazard classifications throughout this guide.
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Safety Instructions Product Safety Signs Stratasys makes every effort to ensure that our printers are safe and reliable at all times. However, there will be times when you must access areas of the printer where potentially high voltages, hot temperatures, and/or moving mechanical components could cause severe injury.
Connectivity: Ethernet Environmental • The Origin One printer operating temperature needs to be in the range of 59°F - 86°F (13°C - 30°C), with relative humidity range of 30% - 70% non-condensing. • The Origin One printer must be kept in an environment free of dust particulates to prevent damage to sensitive internal optics.
Product Overview The Origin One is a manufacturing-grade printer that enables additive mass production of end- use parts. Programmable Photopolymerization (P3) precisely orchestrates light, temperature, and other conditions, automatically optimizing prints in real-time for the best possible results.
Printer” section of the Site Preparation Guide has been completed. When installation is complete, perform the following setup tasks. If you order an Origin One stand, when it arrives at your site, set it up as described in “Origin One Stand Setup” (page 12).
Figure 2: Nameplate Location Making the Network Connection The Origin One Industrial and Origin One Dental printers require connection to the Origin Cloud through the facility's network. The Origin One Local printer also requires connection to the facility's network to reach the Origin Local Hub. An RJ45 network connector is located on the right back corner of the printer (as viewed from the back).
Figure 3: Back Connections Origin One Stand Setup You can order an Origin One stand. After assembling the stand, secure the printer to the stand, and you can carefully move the stand with the attached printer within your site. Note: If you order an Origin One stand, when it arrives at your site, do the following: 1.
One set of forearm forklift lifting straps • Two lag feet (supplied in the Origin One Stand package) • Two 12.7 mm x 25.4 mm (½ in x 1 in) hex head screws (supplied in the Origin One Stand package) • 19-mm (¾ in) open wrench Securing the Printer to the Origin One Stand 1.
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6. Repeat step 5 for the right lag foot. 7. With 2 or more people, transfer the printer to the Origin One stand. Before transferring the printer to the stand, do the following: • Read all the instructions for proper printing lifting before attempting to physically lift or move the Origin One printer.
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Origin One Stand Setup Securing the Printer to the Origin One Stand 9. For both sides of the printer, do the following: Figure 6: Tightening the hex head screw a. Place the hex head screw into the lag foot and stand holes.
Printer Overview Main Components 3 SYSTEM COMPONENTS This chapter describes the components of the Origin One printer. Information regarding the materials and tips that can be used by the printer is also included in this chapter. Printer Overview Main Components Do not power on when the back panel is not secured in place.
2. After installing GrabCAD Print, navigate to File|Preferences |P3 and login or create an Origin account. For Origin One Local, select Origin One Local and enter the Origin Local Hub IP or web address. 3. If a new account was created, contact your Stratasys representative to complete the registration.
After a part or pack of parts is prepared, it can be exported as an STL and uploaded to GrabCAD Print to process and print on the Origin One Printer. Contact Stratasys Customer Support to arrange access for Netfabb.
Overview 4 USER INTERFACE This chapter provides an overview of the Origin One printer user interface (Touchscreen). Specific printer operation information and procedures can be found in Chapter 5 Operating the Printer (page 27). You must power ON the printer prior to using the Touchscreen (see “Powering ON the Printer”...
Refer to the Origin One Site Preparation Guide. Static IP Configuration A static IP address can be used for your Origin One network configuration. To set up a static IP address, the following information is required: •...
Basic User Operations Powering ON the Printer 5 OPERATING THE PRINTER This chapter explains basic steps in operating the Origin One printer. Basic User Operations Powering ON the Printer To power ON the printer: 1. Confirm the power and Ethernet cables are connected. See “Making the Network...
If your printer has been powered off for several hours, wait 20-30 minutes for the printer to establish a network connection. Figure 3: Boot screen display message (error) 4. Contact Stratasys support if network issues persist or if the screen displays any other message. Pre-Print Procedures Installing the Build Platform 1.
Each material requires a unique cleaning process. Detailed material post-processing information for each Origin One certified resin can be found on the Stratasys Support Center. 1. Clean the parts by soaking them sequentially in each solvent bath container, using the sonicator as desired: •...
Post-Print Curing Each material requires a unique post-curing process. Detailed material post- processing information for each Origin One certified resin can be found on the Stratasys Support Center. Place parts in the UV curing equipment and run until fully cured.
If the paper slides more than 0.5 inch under any corner, contact your regional support center. Adjusting Dreve Programs for Origin One Dental Most Origin One Dental materials are validated using the Dreve PCU LED post-curing unit. Follow the instructions to update the curing settings. Page 39...
It is configured to connect through local area network to the Origin Local Hub rather than the Origin Cloud. The Origin Local Hub and up to 10 Origin One Local printers must be connected to the same network switch and subnet as the computer workstation sending print jobs. The network switch is not required to be connected to the Internet, as the devices only communicate locally.
The Home tab contains options to upgrade, backup, and restore the Origin Local Hub. To upgrade the Origin Local Hub: 1. Download the upgrade package from Stratasys Support Center. 2. Select Upload Upgrade Package and Apply. To back up job and material data: 1.
This chapter describes various maintenance tasks that need to be performed on the Origin One printer routinely. Overview Origin One was designed to reduce the need for frequent maintenance or replacement of consumables. This section will help you to identify and plan for situations where a printer may require operator-performed maintenance.
Replacing Tray Sheets Tray Maintenance Replacing Tray Sheets Frequency Replace as needed. Additionally, Stratasys recommends replacing tray sheets when changing from a dark material to a light material or when changing from an industrial material to a medical-grade material. Required Tools...
Your printer’s serial number (see Figure 2 (page 11) for information on locating the printer’s serial number). • If your printer stops functioning or any components become damaged, contact Stratasys Support and provide the following information: • Date and time •...
Procedure 1. Contact Stratasys Customer Support to enable the printer’s Dev Mode. 2. Reboot the printer by using the power button located on the back of the printer. 3. Tap the System tab on the printer touchscreen.
10. f the build platform homes, clean the build platform and sanitize the tray. 11. If the build platform does not home, repeat the procedure. 12. Contact Stratasys Customer Support to disable the printer's Dev Mode. Solutions for First Layer Adhesion Issues Issue: The part fails to adhere to the build platform or the part detaches from the build platform mid print.
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• Solution: Measure and adjust projector irradiance such that the projector is 5 mW/cm at center point. Contact a Stratasys representative for the proper procedure for measuring and adjusting projector irradiance. Page 64...
Regulatory and Environmental Information Compliance The Origin One printer has been tested and found to comply with the limits for an FCC Class A digital device. It also conforms to various EU directives, including Machinery Directive 2006/42/ EC, Electromagnetic Compatibility Directive 2014/30/EU, and RoHS Directive 2015/863/EU.
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