NOTE
Running DiagTools
1 Troubleshooting Your PC
Troubleshooting With DiagTools
Troubleshooting With DiagTools
HP strongly recommends you use DiagTools. It provides the most
effective means of troubleshooting most hardware problems.
With DiagTools, you can:
check the configuration of your system and see whether it is
•
functioning correctly.
diagnose hardware-related problems.
•
provide precise information to support personnel so they can solve
•
any problems q uickly and effectively.
For more information about DiagTo ols, refer to the DiagTools User's
Guide, available on the HP web site in PDF (Adobe Acrobat) format.
You can run DiagTools either from:
Your PC's hard drive.
•
To run diagnostics from the hard drive, restart the PC and press
when the message
diagnostics...or any other key to proceed
screen.
Your PC's HP Image Creation & Recovery CD-ROM. Refer to "HP
•
Image Creation & Recovery CD-ROM" on page 38.
14
Press F10 to start hardware
F10
appears on