Pc Freezes; Forgotten Your Pc's Password; Can't Shut Down Your Pc; Pc Hangs (The Image On The Monitor Freezes And You Can No Longer Use Your Pc) - HP Vectra VL600 Supplementary Manual

NOTE
1 Troubleshooting Your PC
Troubleshooting Help Zone

PC Freezes

Problem
While you are using a program
on your PC, it suddenly freezes
(hangs).
The PC keeps locking up.

Forgotten Your PC's Password

Use these instructions if the passwords were set with the Setup
program.
Problem
You have forgotten the
password that has been set
in the Setup program to
prevent unauthorized users
from starting your PC (see
page 124).

Can't Shut Down Your PC

Problem
PC hangs when you try to
shut it down
PC will not shut down when
you press the power
button.
18
To try and fix this...
1 Try pressing the CTRL + ALT + DEL keys simultaneously. A
window appears showing the applications currently running. One of these
may be marked as not responding.
2 Select the application and click on the End Task button.
3 Restart the program to see if it is working normally.
4 If it does not work normally, restart the PC and try again.
1 Run DiagTools (refer to page 14).
2 If the problem persists, try removing any added memory or expansion
cards.
To try and fix this...
1 Ask your system administrator, if you have one, to remind you of the password.
2 If you cannot find out the password, clear passwords (see page 120). This
allows the PC to start without a password.
To try and fix this ...
1 Press in the power button for 5 seconds. The PC will shut down. Note that any
unsaved data will be lost.
2 Unplug the power cord from your PC, wait for a few seconds and then plug it
in again. Your PC will restart automatically.
1 Save all data and exit all programs (if you can).
2 Press the power button and keep it pressed for 5 seconds. The PC will turn off.