Serial Or Parallel Port Test Error - HP Vectra VL600 Supplementary Manual

1 Troubleshooting Your PC
Troubleshooting Help Zone

Serial or Parallel Port Test Error

Problem Possible cause
POST displays a port test The port is incorrectly
error. configured in the PC's Setup
program.
A connected device may be
incorrectly connected and
not switched on.
Incorrect device drivers may
be installed.
If the problem persists, run DiagTools to diagnose the problem. Refer to page 14.
You may need to update
your PC's Basic Input Output
System (BIOS).
More Advanced Troubleshooting
The system board is not
working.
If the problem persists, contact your authorized support provider
26
To try and fix this...
1 Switch the PC OFF then ON.
2 When the message Press F2 to Enter Setup
appears, press the F2 key. Refer to page 124.
3 Check the port is enabled and the correct setting
is selected under I/O Device Configuration in
the Advanced menu.
1 Switch off the PC.
2 Plug the cables into the correct connectors on
the back of the PC.
3 Switch on the PC and the external devices.
Refer to the documentation for your serial or parallel
device.
Create a floppy to update your PC's BIOS. Refer to
page 41.
1 Disconnect the power cord.
2 Remove the PC's cover. See page 47 (DT) or
page 81 (MT).
3 Replace the system board by a known working
board from the same model of PC. See page 70
(DT) or page 107 (MT).
4 Close the PC, reconnect the power cord and
check that the PC works.
5 If the port works, contact your authorized
support provider for further troubleshooting
information.