Floppy Drive Test Error - HP Vectra VL600 Supplementary Manual

Floppy Drive Test Error

Problem Possible cause
Power-On-Self-Test The drive is incorrectly
displays floppy drive configured in the PC's
test error. Setup program.
The floppy is not working.
If the problem persists, run DiagTools to diagnose the problem. Refer to page 14.
You may need to update your PC's Basic Input Output
System (BIOS).
More Advanced Troubleshooting
The drive cables are not
correctly connected.
The drive cable is not
working.
The drive is not working.
The system board is not
working.
Refer to page 33 for more information on troubleshooting floppy drives. If the problem persists, contact your authorized support provider
To try and fix this...
1 Switch the PC OFF then ON.
2 When the message Press F2 to Enter Setup appears, press the F2 key. Refer to
page 124.
3 Check the floppy disk drive is enabled and that the correct type is selected (refer to
page 33).
Insert a known working floppy disk and see if it works.
Create a floppy to update your PC's BIOS. Refer to page 41.
1 Disconnect the power cord.
2 Remove the PC's cover. See page 47 (DT) or page 81 (MT).
3 Check the floppy drive's power and data cables are correctly connected and that the
power cable pins are not bent. See page 52 (DT) and page 87 (MT).
4 Close the PC then switch it on and check it works.
1 Disconnect the power cord.
2 Remove the PC's cover. See page 47 (DT) or page 81 (MT). Replace the floppy drive
cable by a known working cable from the same model of PC.
3 Close the PC then switch it on and check it works.
1 Disconnect the power cord.
2 Remove the PC's cover. See page 47 (DT) or page 81 (MT).
3 Replace the floppy drive by a known working drive from the same model of PC. See
page 61 (DT) or page 97 (MT).
4 Close the PC then switch it on and check it works.
5 If the drive works, replace the defective drive.
1 Disconnect the power cord.
2 Remove the PC's cover. See page 47 (DT) or page 81 (MT).
3 Replace the system board by a known working board from the same model of PC. See
page 70 (DT) or page 107 (MT).
4 Close the PC, reconnect the power cord and check that the PC and drive work.
1 Troubleshooting Your PC
Troubleshooting Help Zone
23