Removing Sheets; Error Messages - Canon imagePROGRAF iPF825 Basic Guide No.2 Basic Manual

Error Messages

Error Message
Roll x jam (x is 1 (Upper) or 2
(Lower)) Manually rewind the roll
all the way and press OK.
Roll printing is selected.
Roll printing is selected, but
sheets are loaded.
Roll x is selected. (x is 1 (Upper)
or 2 (Lower))
Roll x is empty. (x is 1 (Upper) or
2 (Lower)) Lift the release lever
and replace the roll.
Cause
A paper jam occurred when
advancing the paper.
You have attempted to print a job
sent from a computer or a test
print sheet or other printer status
information on a roll, but no roll is
loaded.
A print job for rolls was received
when a sheet is loaded.
The indicated roll is specified for a
print job sent from a computer, but
that roll is not loaded.
The roll is empty.
There is remaining roll paper, but
because it could not be advanced,
it could not be detected.
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Corrective Action
1. Rewind paper on the Roll Holder manually, all the
way, and then press the OK button.
2. If Not finished printing. Finish printing
remaining jobs? is shown on the Display Screen ,
press the OK button.
Printing will resume, starting from the page on
which the error occurred.
Load a roll and try printing again.
To print on a sheet instead, hold down the Stop button
for more than a second to cancel printing, load a
sheet, and then print.
(→"Loading and Printing on Sheets," User Manual)
Follow these steps to load and print on a roll.
1. Press the OK button and remove the sheet.
(→

, Removing Sheets)

2. Load a new roll.
(→ , Loading Rolls in the Printer)
The printer now starts printing the print job.
Hold down the Stop button for a second or more to
cancel printing.
Load the indicated roll and try printing again.
To print on a sheet instead, hold down the Stop button
for more than a second to cancel printing, load a
sheet, and then print.
(→"Loading and Printing on Sheets," User Manual)
Follow these steps to replace the used roll with a new
roll of the same type and size.
1. Lift the Release Lever and remove the roll.
(→ , Removing the Roll from the Printer)
(→"Removing the Roll Holder from Rolls," User
Manual)
2. Load the new roll.
(→ , Attaching the Roll Holder to Rolls)
(→ , Loading Rolls in the Printer)
3. If no barcode was printed on the roll, specify the
type of paper.
(→"Selecting the Paper Type (Roll)," User Manual)
4. If no barcode was printed on the roll, specify the
paper length.
(→"Specifying the Paper Length (Roll)," User
Manual)
5. If Not finished printing. Finish printing
remaining jobs? is shown on the Display Screen ,
press the OK button.
Printing will resume, starting from the page on
which the error occurred.
Choose a higher level of Print Quality in the
Advanced Settings of the printer driver and try
printing again.
(→"Giving Priority to Particular Graphic Elements and
Colors for Printing," User Manual)