The Printer Stops During A Print Job - Canon imagePROGRAF iPF825 Basic Guide No.2 Basic Manual

Troubleshooting

The printer stops during a print job

Phenomenon
An error message is shown on the
Display Screen
The printer ejects blank, unprinted
paper
Status
An error message is displayed
during printing.
The last portion of roll paper was
used during a print job, and paper
could not be advanced because
the trailing edge is taped to the roll.
The leading edge of the roll paper
was cut to straighten it.
The Printhead nozzles are
clogged.
A print job was received from an
incompatible printer driver.
The printer has received print data
that includes HP RTL commands
when Auto Rotate is On .
The printer is damaged.
Corrective Action
Check the error message and take action as
necessary.
(→ , Error Messages)
Remove the used roll and insert a new roll.
(→ , Removing the Roll from the Printer)
(→"Removing the Roll Holder from Rolls," User
Manual)
(→"Loading and Printing on Rolls," User Manual)
This operation is normal.
The printer cuts the leading edge of the roll to
straighten it and ejects the scraps when Trim
Edge First in the printer menu is On or when Trim
Edge First is Automatic and the leading edge is
slanted. The printer is ready to print after this initial
preparation.
When Off is selected under Trim Edge First , the
edge is not cut and scraps are not removed.
Print a test pattern to check the nozzles and make
sure the Printhead is in good condition for printing.
(→"Checking for Nozzle Clogging," User Manual)
Clean the Printhead if the nozzles are clogged.
(→ , If Printing is Faint)
Use the correct imagePROGRAF printer driver for the
printer and try printing again.
Set Auto Rotate to Off before attempting to print
again.
(→"Main Menu Settings," User Manual)
Contact your Canon dealer for assistance.
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