Error Message
Roll x is empty. (x is 1 (Upper) or
2 (Lower)) Press OK.
Roll feed unit error.
No Roll Unit.
The roll feed unit is loose.
Cause
The roll is empty.
There is a problem with the Roll
Unit .
The printer has received a print job
that specifies Roll 2 (Lower) , but
the Roll Unit is not installed.
The Roll Unit is detached from the
printer.
49
Corrective Action
Follow these steps to replace the used roll with a new
roll of the same type and size.
1.
Press the OK button and remove the roll.
(→
, Removing the Roll from the Printer)
(→"Removing the Roll Holder from Rolls," User
Manual)
2.
Load the new roll.
(→
, Attaching the Roll Holder to Rolls)
(→
, Loading Rolls in the Printer)
3.
If no barcode was printed on the roll, specify the
type of paper.
(→"Selecting the Paper Type (Roll)," User Manual)
4.
If no barcode was printed on the roll, specify the
paper length.
(→"Specifying the Paper Length (Roll)," User
Manual)
5.
If Not finished printing. Finish printing
remaining jobs? is shown on the Display Screen ,
press the OK button.
Printing will resume, starting from the page on
which the error occurred.
Turn off the printer and wait at least three seconds
before restoring the power. If the message is
displayed again, contact your Canon dealer for
assistance.
Hold down the Stop button for a second or more to
cancel printing.
1.
Turn the printer off and install the Roll Unit .
Connect the Roll Unit Cable firmly and completely.
2.
Turn the printer on and resend the print job.
Push the Roll Unit firmly all the way in.
Error Messages
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