Canon imagePROGRAF iPF825 Basic Guide No.2 Basic Manual page 38

Error Messages
Error Message
Cannot adjust band.
File read error.
Unknown file.
Borderless printng not possible.
Lift release lever and reload the
paper.
Cause
The Printhead nozzles are
clogged.
Highly transparent film is loaded
that cannot be used for feed
amount adjustment.
Files on the printer's hard disk
have become corrupted.
Data sent to keep the printer up to
date (such as paper information) is
in the wrong format.
You have uploaded firmware for a
different model.
Because paper expands or
contracts depending on the
environment of use, it may
become narrower or wider than
the supported width for borderless
printing.
The paper is loaded askew.
38
Corrective Action
Execute Auto Band Adj. again, as follows.
1. Press the Online button to clear the error.
2. Print a test pattern to check the nozzles.
(→"Checking for Nozzle Clogging," User Manual)
3. Clean the Printhead if the nozzles are clogged.
(→ , If Printing is Faint)
4. Execute Auto Band Adj. again.
(→ , If Banding Occurs)
Adjust the feed amount manually.
(→"Manual Band Adjustment (Manual Band Adj),"
User Manual)
Restart the printer. Only the corrupted files will be
deleted, and the printer will restart.
Check the data. Turn off the printer and wait a while
before restoring power, and then resend the data.
Check the firmware version. Turn off the printer and
wait a while before restoring power, and then resend
the firmware.
If the message is displayed again, contact your Canon
dealer for assistance.
Hold down the Stop button for a second or more to
cancel printing.
Use each type of paper only where the recommended
environmental conditions are met. For details on
environmental conditions for various paper, see the
Paper Reference Guide .
(→"Types of Paper," User Manual)
Lift the Release Lever and straighten the paper so
that the edge of the paper is in the width of the ink
groove for borderless printing.
Insert the roll firmly until it touches the flange of the
Roll Holder .
(→ , Attaching the Roll Holder to Rolls)
If you press the Online button and continue printing,
the document will be printed with a border.