Canon imagePROGRAF iPF825 Basic Guide No.2 Basic Manual page 14

Troubleshooting
Phenomenon
Cannot print over AppleTalk or
Bonjour networks
Cannot print over a NetWare
network
Cause
The AppleTalk protocol is not
enabled on the printer.
The computer you are trying
to print from is not configured
correctly.
The computer and printer are not
on the same network.
The printer's NetWare settings are
not configured correctly.
The computer you are trying
to print from is not configured
correctly.
The NetWare server and services
are not configured correctly.
Corrective Action
Activate AppleTalk on the printer.
(→"Configuring the Printer's AppleTalk Network
Settings," User Manual)
Make sure the computer's AppleTalk settings are
configured correctly.
(→"Configuring the Destination for AppleTalk
Networks," User Manual)
(→"Configuring the Destination for Bonjour Networks,"
User Manual)
Due to the nature of Bonjour, you cannot print if the
printer is on another network behind a router. Make
sure the computer and printer are on the same
network. For information about network settings, ask
your network administrator.
Make sure the printer's NetWare settings are
configured correctly. In particular, make sure a valid
frame type is selected.
(→"Configuring the Printer's NetWare Network
Settings," User Manual)
Make sure the computer's NetWare settings are
configured correctly.
(→"Configuring NetWare Network Settings," User
Manual)
Check the following points.
1. Make sure the NetWare file server is running.
2. Make sure there is enough free disk space on the
NetWare file server. Insufficient disk space may
prevent you from processing large print jobs.
3. Start NWADMIN or PCONSOLE and confirm that
the print service is configured correctly and the print
queue is available.
4. If data transmission to a printer on another subnet
fails, deactivate NCP burst mode in that printer's
network protocol settings.
5. If the printer is used in queue server mode, specify
" Other/Unknown " as the printer type.
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