Bayer HealthCare CLINITEK 500 Operating Manual page 67

ERROR DISPLAY
Error 10-n Instrument optical error.
Error 21 Internal memory error.
Error 23 1. Moving table is misaligned.
2. Instrument mechanical error.
Error 24 1. Fixed platform is misaligned or
Error 25 1.
1.
2. Instrument mechanical error.
Error 26 Fixed platform is missing or not installed
properly.
Revised 10/06
POSSIBLE CAUSE
push bar is installed incorrectly
(misaligned or upside down).
REMEDY
Turn the instrument power off, then remove and clean
the fixed platform, taking care to carefully clean the
calibration bars (see Section 5, "Daily Cleaning"). Check
your printout of results, or the Results Error Report dis-
played at the end of the run, to determine the speci-
men(s) for which there are no results; retest those
specimens.
Turn the instrument power off, wait several seconds,
then turn it back on.
1. Turn the instrument power off. Remove the push
bar, fixed platform, and moving table (you may have
to pull firmly to remove). Turn the power back on,
allow the system to reinitialize and the table mecha-
nism to move to its lowest position (another error
will be displayed), then turn off again. Reinstall the
moving table (ensuring it is pushed in completely),
fixed platform, and push bar, as directed in Section
5, "Daily Cleaning." Turn the power on again.
2. Contact your Bayer Customer Service office.
1. Turn the instrument power off. Inspect the
1. instrument for any obvious signs of misalignment
1. or incorrect installation of the push bar, fixed plat-
form, or holddown. Remove and reinstall, if needed,
as directed in Section 5, "Daily Cleaning." Be sure
the feet on the push bar are on the bottom, nearest
the platform. Turn the power back on.
2. Contact your Bayer Customer Service office.
Install the table and platform, if missing (see Section 5,
"Daily Cleaning"). If already installed, carefully push in
on the sides of the platform to make sure it is fully
engaged. If the error continues, remove and reinstall
the platform, as instructed in Section 5.
8.7