Bayer HealthCare CLINITEK 500 Operating Manual page 65

SYMPTOM
Push bar does not 1. The last strip has been placed in a
move back to the left 1.
after moving a strip. 1.
2. A very dark urine is being tested;
2.
2.
2.
Push bar moves to 1. The strip sensor was accidentally
the right when it 1.
shouldn't (a strip 1.
has not been placed
on the platform).
2. Strip sensor problem.
Test results are not 1. Internal printer is set to OFF.
being printed by the
internal printer. 2. No paper installed in printer.
3. Paper is misfed (accompanied by
3.
4. Loose electrical connection to the
3.
5. Defective printer.
Touch screen does 1. Screen needs to be recalibrated.
not respond correctly.
2. Defective screen.
Revised 5/01
POSSIBLE CAUSE
loadlisted run, or the instrument is
waiting for entry of an ID.
the strip sensor is unable to verify
the presence of the strip until it
reaches the first readhead.
triggered by a hand, sleeve, or
other foreign object.
an unusual noise).
printer.
REMEDY
1. The instrument is functioning properly. Begin a
1. new loadlisted run (after the current run is com-
1. plete) or enter the ID number being requested.
2. Presence of the strip will be verified at the first
2. readhead, requiring an additional 3 cycles (21
2. seconds). The push bar should then move back to
2. the left. Continue testing in the normal manner.
1. The push bar will move back to the left after
1. 3 cycles (21 seconds); continue testing in the
1. normal manner. Be sure you do not place your
1. hand or other objects on the platform, as these
1. can be mistaken for a Reagent Strip.
2. From the Ready/Run screen (with the run completed
and the strip loading station clear of all strips and
foreign objects), turn the instrument power off, wait
several seconds, then turn it back on to recalibrate
the strip sensor. If the problem continues, contact
your Bayer Customer Service office.
1. Set the internal printer to ON through the Setup
1. Routine (see Section 3, Step A-4).
2. Install a new roll of paper as instructed in Section 5,
"Changing the Paper."
3. Open the printer cover and check the paper path.
3. Reinstall if necessary (see Section 5, "Changing the
3. Paper").
4. Carefully remove and reinstall the interface cable
3. to the printer (see Section 7, "Printer Replacement,"
Steps 4 and 5).
5. Run the Printer test (see Section 3, Step J-2f).
Contact your Bayer Customer Service office if it
doesn't print correctly.
1. Recalibrate as instructed in Section 7, "Calibrating
1. the Touch Screen."
2. Contact your Bayer Customer Service office.
8.5