Troubleshooting - HP ProCurve 4000M Installation Manual

Troubleshooting

This chapter describes how to troubleshoot your Switch 4000M and 8000M.
Note that this document describes troubleshooting mostly from a hardware
perspective. You can perform more in-depth troubleshooting using the soft-
ware tools available with the switch, including the full-featured console
interface, the built-in web browser interface, and HP TopTools for Hubs &
Switches, the SNMP-based network management tool. See the chapter 8,
"Troubleshooting" of the Management and Configuration Guide included
with your switch for more information.
This chapter describes the following:
basic troubleshooting tips (page 3-2)
diagnosing with the LEDs (page 3-4)
Proactive Networking tools (page 3-7)
Hardware Diagnostic tests (page 3-8)
restoring the factory default configuration (page 3-10)
HP Customer Support Services (page 3-11)
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