Xerox VersaLink C505 User Manual
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Xerox VersaLink C505 User Manual

Color multifunction printer
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V
3.0
ERSION
J
2018
UNE
702P05451
Xerox
VersaLink
C505 Color
®
®
Multifunction Printer
User Guide

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Summary of Contents for Xerox VersaLink C505

  • Page 1 ERSION 2018 702P05451 Xerox VersaLink C505 Color ® ® Multifunction Printer User Guide...
  • Page 2 © 2018 Xerox Corporation. All rights reserved. Xerox ® , Xerox and Design ® , VersaLink ™ , FreeFlow ® , SMARTsend ® Scan to PC Desktop ® , MeterAssistant ® , SuppliesAssistant ® , Xerox Secure Access Unified ID System ®...

  • Page 3: Table Of Contents

    Selecting a Location for the Printer .................. 36 Connecting the Printer ......................38 Selecting a Connection Method ..................38 Connecting to a Computer Using USB................38 Connecting to a Wired Network ..................39 Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 4 Creating a Xerox ® App Gallery Account................70 Logging into your Xerox App Gallery Account..............71 ® Installing or Updating an App from the Xerox App Gallery ..........71 ® Device ........................... 73 Device Overview....................... 73 About ..........................74 Supply Status........................74 Billing and Usage Counters ....................
  • Page 5 Printing Overview ......................... 126 Selecting Printing Options ....................127 Print Driver Help......................127 Windows Printing Options ....................127 Macintosh Printing Options.................... 129 UNIX and Linux Printing ....................129 Mobile Printing Options ....................132 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 6 Loading Paper in the High Capacity Feeder (HCF) ............163 Setting the Tray Mode ....................165 Printing on Special Paper ..................... 166 Envelopes ........................166 Labels ..........................172 Glossy Cardstock......................177 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 7 Minimizing Paper Jams ....................213 Clearing Paper Jams ...................... 215 Troubleshooting Paper Jams ..................224 Print-Quality Problems......................227 Controlling Print Quality....................227 Paper and Media......................227 Solving Print-Quality Problems ..................228 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 8 European Union Lot 4 Imaging Equipment Agreement Environmental Information ........................253 Germany........................255 Turkey RoHS Regulation ....................256 Regulatory Information for 2.4-GHz and 5-GHz Wireless Network Adapters ....256 Copy Regulations ......................... 257 United States......................... 257 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 9 Domestic/Household Environment ................. 270 Professional/Business Environment................. 270 Collection and Disposal of Equipment and Batteries............271 Battery Symbol Note...................... 271 Battery Removal ......................271 Other Countries........................272 D Apps Features........................273 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...

  • Page 11: Safety

    Environmental, Health and Safety Contact Information............20 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. Xerox ® VersaLink ®...

  • Page 12: Notices And Safety

    These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only.

  • Page 13: Electrical Safety

    2. Disconnect the power cord from the electrical outlet. 3. Call an authorized service representative. P P o o w w e e r r C C o o r r d d Use the power cord supplied with your printer. Xerox ® VersaLink ®...

  • Page 14: Emergency Power Off

    E E m m e e r r g g e e n n c c y y P P o o w w e e r r O O f f f f If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: •...

  • Page 15: Operational Safety

    Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.

  • Page 16: Printer Location

    Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.

  • Page 17: Maintenance Safety

    • Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox ® supplies recycling programs, go to www.xerox.com/gwa.

  • Page 18: Printer Symbols

    Safety Printer Symbols For details about all the printer symbols that appear on your printer, refer to the Printer Symbols guide at www.xerox.com/office/VLC505docs. Symbol Description Warning: Indicates a serious hazard that can result in death or serious injury if not avoided.
  • Page 19 Do not use folded, creased, curled, or wrinkled paper. Do not use inkjet paper. Do not use transparencies or overhead projector sheets. Do not reload paper previously printed on or used. Do not copy money, revenue stamps, or postage stamps. Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 20: Environmental, Health And Safety Contact Information

    Safety Environmental, Health and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact: • United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) • Europe: EHS-Europe@xerox.com For product safety information in the United States and Canada, go to www.xerox.com/environment.

  • Page 21: Getting Started

    Information Pages........................32 • The Embedded Web Server..................... 34 • Installation and Setup ......................36 • Connecting the Printer......................38 • Installing the Software ......................52 • More Information........................57 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...

  • Page 22: Parts Of The Printer

    D D u u p p l l e e x x A A u u t t o o m m a a t t i i c c D D o o c c u u m m e e n n t t F F e e e e d d e e r r Xerox ®...
  • Page 23 • Paper with paper clips or staples attached • Paper with wrinkles, curls, folds, tears, or notches • Coated or carbonless paper or items other than paper, such as cloth or metal • Envelopes • Books Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 24: Internal Parts

    4. Document Cover 9. Cleaning Rod 5. Single-Pass Duplex Automatic Document 10. Right-Side Door Feeder R R e e a a r r V V i i e e w w Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...

  • Page 25: Options

    • Displays errors and warnings. • Provides the Power/Wake button used for powering on or powering off the printer. This button also supports the power-saver modes, and blinks to indicate the power status of the printer. Xerox ® VersaLink ®...
  • Page 26 • When the light blinks fast, the printer is powering down, or exiting a low-power mode. Home Button This button provides access to the Home menu for access to printer features. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 27 For example, an out-of-toner condition, a paper jam, or out of paper for the current job. • The printer status LED also blinks to indicate a system error, which typically is associated with an error code. Xerox ® VersaLink ®...

  • Page 28: Power Options

    • When in Low-Power mode, or Sleep mode, the touch screen is powered off and unresponsive. To wake the printer manually, press the Power/Wake button. Caution: Do not plug or unplug the power cord while the printer is powered on. Xerox ® VersaLink ®...

  • Page 29: Restarting, Placing In Sleep Mode, Or Powering Off The Printer

    5 seconds. A Please Wait message appears as the printer powers down. After 10 seconds, the touch screen goes dark and the Power/Wake button flashes until the printer powers down. Caution: Do not unplug the power cord while the printer powers down. Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 30: Accessing The Printer

    S S m m a a r r t t C C a a r r d d When a Common Access Card system is installed on your Xerox device, access to the printer requires the use of a Smart Card. There are several models of card readers which are compatible with your device.

  • Page 31: Introduction To Apps

    Getting Started Introduction to Apps Xerox Apps are a gateway to the features and functions of your device. Standard Apps are already installed on the device and appear on the Home screen. Some Apps are installed as standard, but hidden the first time you use the device.

  • Page 32: Information Pages

    1. At the printer control panel, press the Home button. 2. Touch Device→About→Information Pages. 3. To print an information page, touch the needed page. 4. To return to the Home screen, press the Home button. Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 33: Configuration Report

    P P r r i i n n t t i i n n g g t t h h e e C C o o n n f f i i g g u u r r a a t t i i o o n n R R e e p p o o r r t t 1. At the printer control panel, press the Home button. 2. Touch Device→About→Information Pages. 3. Touch Configuration Report. 4. To return to the Home screen, press the Home button. Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 34: The Embedded Web Server

    O O b b t t a a i i n n i i n n g g t t h h e e P P r r i i n n t t e e r r I I P P A A d d d d r r e e s s s s f f r r o o m m t t h h e e C C o o n n f f i i g g u u r r a a t t i i o o n n R R e e p p o o r r t t To obtain the printer IP address from the Configuration Report: 1. At the printer control panel, press the Home button. 2. Touch Device→About→Information Pages. Xerox ® VersaLink ®...

  • Page 35: Downloading The Configuration Report From The Embedded Web Server

    If this feature does not appear, log in as a system administrator. The document is saved automatically as an XML file in the default download location on your computer hard drive. To open the Configuration Report, use an XML viewer. Xerox ® VersaLink ®...

  • Page 36: Installation And Setup

    Routers, network hubs and switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to the Embedded Web Server.
  • Page 37 Getting Started Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...

  • Page 38: Connecting The Printer

    • Macintosh OS X version 10.10 and later. Note: Your printer supports connection to various UNIX platforms, including Linux, through the network interface. For more information, see Installing the Software. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...

  • Page 39: Connecting To A Wired Network

    4. Set the network IP printer address, or set up the printer for automatic printer IP detection. For more information, refer to the System Administrator Guide at www.xerox.com/office/ VLC505support. C C o o n n n n e e c c t t i i n n g g t t o o a a W W i i r r e e l l e e s s s s N N e e t t w w o o r r k k A wireless local area network (WLAN) provides the means to connect 2 or more devices in a LAN without a physical connection.
  • Page 40 Pulling on the adapter can damage it. Once installed, remove it only as needed, and as directed in the Wireless Network Adapter removal instructions. For more information, refer to Removing the Wireless Network Adapter. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 41 R R e e m m o o v v i i n n g g t t h h e e W W i i r r e e l l e e s s s s N N e e t t w w o o r r k k A A d d a a p p t t e e r r 1. Power off the printer. 2. To unlatch the left-side cover, slide the handle away from the printer, then swing the handle toward the rear of the printer. Xerox ® VersaLink ®...
  • Page 42 Pulling on a secured adapter can damage it. 5. To reinstall the Wireless Network Adapter Port Cover, insert the bottom tab into the small slot. Gently press the port cover against the back of the printer until it latches into place. Xerox ® VersaLink ®...
  • Page 43 6. Place the left-side cover into place, then slide it toward the front of the printer. 7. To latch the cover, swing the handle toward the front of the printer, then push the handle in until it clicks into the locked position. Xerox ® VersaLink ®...
  • Page 44 Wi-Fi Protected Setup (WPS) is a network standard for setting up a wireless network. The WPS protocols enable you to set up devices in a secure wireless network without having wireless networking experience. With a WPS-certified router, you can use tools in the router and the printer to Xerox ® VersaLink ®...
  • Page 45 The router broadcasts setup information for 120 seconds. 9. To activate your Wi-Fi setting changes, restart the printer. a. Press the Home button. b. At the prompt, touch Restart Now. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 46 Before you install the printer, ensure that you connect and configure the wireless router for the network. 1. At the printer control panel, press the Home button. 2. If Wi-Fi is Off, turn it on. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 47 2. Touch Device→Connectivity→Wi-Fi. 3. If Wi-Fi is Off, turn it on. a. To toggle Wi-Fi from Off to On, touch the Wi-Fi toggle button. b. To activate your Wi-Fi setting changes, press the Home button. Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 48: Connecting To A Telephone Line

    2. Connect a standard RJ11 cable, No. 26 American Wire Gauge (AWG) or larger, to the Line port on the back of the printer. 3. Connect the other end of the RJ11 cable to an operating telephone line. 4. Power on the printer. 5. Enable and configure the Fax functions. Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 49: Initial Printer Setup

    For more information on configuring the printer settings, refer to the System Administrator Guide at www.xerox.com/office/VLC505docs. C C o o n n f f i i g g u u r r i i n n g g A A i i r r P P r r i i n n t t AirPrint ®...

  • Page 50: Configuring Google Cloud Print

    Google Cloud Print allows you to print documents that are stored in the cloud without using a print driver. Before you begin: • Set up a Google email account. • Configure the printer to use IPv4. • Configure Proxy Server settings as needed. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 51 After the printer is registered, a confirmation status window appears. 11. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer. Note: The default printer name appears in this format: Model name (MAC address). Xerox ® VersaLink ®...

  • Page 52: Installing The Software

    Note: If the Software and Documentation disc is not available, download the latest drivers from www.xerox.com/office/VLC505drivers. 2. Select your printer model. 3. Click Install Drivers. 4. Select Install Print Driver, Install Scan Driver, or Install Print and Scan Drivers.

  • Page 53: Installing The Print Drivers For A Windows Usb Printer

    1. Insert the Software and Documentation disc into the appropriate drive on your computer. 2. Open Xerox Print Drivers 3.xx.x.dmg/.pkg as needed for your printer. ® 3. To run Xerox Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name. ® 4. When prompted, click Continue.
  • Page 54 (Rendevous), or connect using the IP address of your printer for an LPD/LPR connection. For a non-network printer, create a desktop USB connection. Online Support Assistant at: www.xerox.com/office/VLC505support Adding the Printer Using Bonjour To add the printer using Bonjour ®...

  • Page 55: Operating System Requirements

    I I n n s s t t a a l l l l i i n n g g t t h h e e P P r r i i n n t t e e r r a a s s a a W W e e b b S S e e r r v v i i c c e e o o n n D D e e v v i i c c e e s s Web Services on Devices (WSD) allows a client to discover and access a remote device and its associated services across a network. WSD supports device discovery, control, and use. Xerox ® VersaLink ®...
  • Page 56 6. Select Add a printer using a TCP/IP address or hostname, then click Next. 7. From the Device type field, select Web Services Device. 8. In the Hostname or IP address field, enter the printer IP address, then click Next. 9. Click Close. Xerox ® VersaLink ®...

  • Page 57: More Information

    You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/VLC505docs Recommended Media List United States: www.xerox.com/rmlna European Union: www.xerox.com/rmleu Technical support information for your printer;...

  • Page 59: Customize And Personalize

    This chapter contains: • Customize and Personalize Overview..................60 • Customizing or Personalizing the Home Screen ............... 61 • Customizing or Personalizing the Apps..................62 • Creating and Using 1-Touch Apps................... 65 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...

  • Page 60: Customize And Personalize Overview

    Configure 1-Touch Apps for use by all users, individual user groups, or for personal use. Personalization options ensure that the features and functions displayed meet individual user needs, improving efficiency. Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 61: Customizing Or Personalizing The Home Screen

    3. Touch and hold the required app. 4. Drag the app to the new location. 5. Release the app. 6. Touch Done. 7. Verify that the apps appear in the correct location on the Home screen. Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 62: Customizing Or Personalizing The Apps

    5. Touch the needed options. Note: For logged-in administrators, a window appears that asks you to confirm if the changes are for a Guest or for you. 6. To save the current configuration, touch X. Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 63: Saving Presets

    1. At the printer control panel, press the Home button. 2. Touch the app required. 3. Scroll to the bottom, then touch Customize. 4. Touch Remove App Customization. 5. At the prompt, touch OK. Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 64: Customizing App Default Settings

    4. To remove all personalizations, click Reset. To confirm, click Reset. All the personalizations configured for your User Account are removed. 5. To log out, click on your User Account name shown in the top right corner, then click Log Out. Xerox ® VersaLink ®...

  • Page 65: Creating And Using 1-Touch Apps

    C C r r e e a a t t i i n n g g a a P P e e r r s s o o n n a a l l 1 1 - - T T o o u u c c h h A A p p p p To create a personal 1-Touch App: 1. At the printer control panel, press the Home button. 2. Touch Login, then enter a valid login name and password. Xerox ® VersaLink ®...

  • Page 66: Deleting Or Hiding A 1-Touch App

    • Hide: Use this option to remove the 1-Touch App from the Home screen. The 1-Touch App is still available, and you can add the App to the Home screen at any time. 5. Touch Done. Xerox ® VersaLink ®...

  • Page 67: Using A 1-Touch App

    If the quantity is displayed for Copy jobs, update the number of copies, as required. Touch Start. • If the Start Immediately option was selected during 1-Touch App setup, the device starts automatically. 6. To return to the Home screen, press the Home button. Xerox ® VersaLink ® C505 Color Multifunction Printer...

  • Page 69: Xerox Apps

    For more information about customizing the Home screen and the apps features, refer to Customize Personalize. A range of apps is available for download and installation from the Xerox ® App Gallery. These include Xerox ®...

  • Page 70: Xerox ® App Gallery

    5. Touch OK. A message is displayed stating completion instructions have been sent to the email address entered. 6. Touch Close. 7. Access your email account for the email address that you provided to Xerox ® App Gallery. 8. Open the Xerox ®...

  • Page 71: Logging Into Your Xerox ® App Gallery Account

    G G a a l l l l e e r r y y Xerox ® Apps add, extend, or customize the functionality of your device. You can use the Xerox ® Gallery App to browse and install apps at your device control panel.
  • Page 72 App Gallery. 3. Enter your User Name using the touch screen keypad, then touch Enter. 4. Enter your Password using the touch screen keypad, then touch Enter. 5. Touch Log In. The Xerox ® App Gallery appears. 6. Touch the app required, then touch Update. The License Agreement screen appears.

  • Page 73: Device

    You can configure many Device options to meet your individual needs. For details about configuring all Device settings, refer to the System Administrator Guide at www.xerox.com/office/VLC505support. D D e e v v i i c c e e O O p p t t i i o o n n s s...

  • Page 74: About

    To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC505docs. C C h h e e c c k k i i n n g g t t h h e e S S u u p p p p l l i i e e s s S S t t a a t t u u s s a a t t t t h h e e C C o o n n t t r r o o l l P P a a n n e e l l 1.

  • Page 75: Billing And Usage Counters

    S S e e t t t t i i n n g g U U p p E E m m a a i i l l A A l l e e r r t t s s To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC505docs. 1. To set up alerts to send to an email address, touch Device→Supplies→Email Alerts.

  • Page 76: Reset To Factory Defaults

    You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team to help them resolve problems quickly. For information about enabling Remote Services and uploading information to Xerox, refer to the System Administrator Guide at www.xerox.com/office/VLC505docs.

  • Page 77: Address Book

    Xerox ® Apps Address Book A A d d d d r r e e s s s s B B o o o o k k O O v v e e r r v v i i e e w w Use the Device Address Book to create individual contacts or group contacts for use with the Email, Fax, and Scan To Apps.
  • Page 78 Xerox ® Apps 7. To save the contact, touch OK. 8. To return to the Home screen, press the Home button. Editing or Deleting Contacts in the Address Book at the Control Panel 1. At the printer control panel, press the Home button.
  • Page 79 Xerox ® Apps 9. To delete the group, touch Delete Group, then touch Delete. 10. To return to the Home screen, press the Home button. A A d d d d i i n n g g o o r r E E d d i i t t i i n n g g C C o o n n t t a a c c t t s s i i n n t t h h e e A A d d d d r r e e s s s s B B o o o o k k i i n n t t h h e e E E m m b b e e d d d d e e d d...
  • Page 80 Xerox ® Apps A A d d d d i i n n g g o o r r E E d d i i t t i i n n g g G G r r o o u u p p s s i i n n t t h h e e A A d d d d r r e e s s s s B B o o o o k k i i n n t t h h e e E E m m b b e e d d d d e e d d...
  • Page 81 Xerox ® Apps C C r r e e a a t t i i n n g g a a n n d d M M a a n n a a g g i i n n g g F F a a v v o o r r i i t t e e s s You can mark contacts as Favorites.
  • Page 82 Xerox ® Apps C C r r e e a a t t i i n n g g a a n n d d M M a a n n a a g g i i n n g g P P e e r r s s o o n n a a l l F F a a v v o o r r i i t t e e s s Personal Favorites can be created for individual apps when you are logged in to your user account on the device.
  • Page 83 Xerox ® Apps Using Personal Favorites To use a Personal Favorite: 1. At the printer control panel, press the Home button. 2. Touch Login, then enter a valid login name and password. 3. Load your original documents. • For single pages or paper that cannot be fed using the duplex automatic document feeder, use the document glass.
  • Page 84 Xerox ® Apps 5. Touch Favorites, then touch the Trash icon that corresponds with the Personal Favorite that you want to delete. 6. Touch Done. Removing Personalizations using the Embedded Web Server Note: Personalizations include your customized Home screen, Personal 1-Touch Apps, and Personal Favorites.

  • Page 85: Jobs

    Xerox ® Apps Jobs J J o o b b s s O O v v e e r r v v i i e e w w Use Jobs to view current jobs, print saved, personal, and secure jobs, and view details of completed jobs.
  • Page 86 Xerox ® Apps • To view Saved Jobs, touch Saved Jobs. To print the job, touch the job, enter the quantity, then touch OK. To delete the job, touch the Trash icon, then touch Delete. • To view Personal jobs, touch Personal & Secure Jobs. To print the jobs, touch the folder, then touch Print All, or Delete All.
  • Page 87 Xerox ® Apps S S e e c c u u r r e e P P r r i i n n t t Use Secure Print to print sensitive or confidential information. After you send the job, it is held at the printer until you enter your passcode at the printer control panel.
  • Page 88 Xerox ® Apps 5. If prompted for a passcode, touch Skip. Note: When your folder contains Secure Print jobs and Personal Print jobs, the passcode prompt appears. 6. Select an option. • To print a Personal Print job, touch the job.
  • Page 89 Xerox ® Apps another application or the print driver. The files can be stored on a local computer hard drive, mass storage device, or network drive. 1. At your computer, open a Web browser. In the address field, type the IP address of the printer, then press Enter or Return.

  • Page 90: Copy

    Xerox ® Apps Copy C C o o p p y y O O v v e e r r v v i i e e w w To make a copy, the device scans your original documents and temporarily stores the images.
  • Page 91 Xerox ® Apps • Use the document glass for single pages or paper that cannot be fed using the single-pass duplex automatic document feeder. Lift the document feeder, then place the original document face down in the upper-left corner of the document glass.
  • Page 92 Xerox ® Apps S S t t a a p p l l i i n n g g a a C C o o p p i i e e d d D D o o c c u u m m e e n n t t With the optional finisher installed on the printer, copied documents can be stapled.
  • Page 93 Xerox ® Apps A A d d j j u u s s t t i i n n g g C C o o n n t t r r a a s s t t S S e e t t t t i i n n g g s s You can adjust the variation between light and dark areas of your copy using the Contrast feature.
  • Page 94 Xerox ® Apps • Copy either the left or right page onto a single sheet of paper. • Copy both the left and right pages onto two sheets of paper. • Copy both the left and right pages as a single image onto one sheet of paper.
  • Page 95 Xerox ® Apps independently of each other. To move each image to the required edge of the page, touch the appropriate arrow. • Manual: This option allows you to specify the amount of Image Shift required. Select one of the image-position options.
  • Page 96 Xerox ® Apps A A d d d d i i n n g g a a F F r r o o n n t t C C o o v v e e r r You can print the first page of your copy job on different paper, such as colored or heavyweight paper.
  • Page 97 Xerox ® Apps 5. To specify the orientation of the original document, touch Original Orientation, then select an option. 6. Touch OK. P P r r i i n n t t i i n n g g a a S S a a m m p p l l e e C C o o p p y y Sample Copy allows you to print a test copy of a job to inspect before printing multiple copies.
  • Page 98 Xerox ® Apps a. Select the required page location, then touch Comment. b. Select the required entry, then touch OK. Note: To create a comment, touch the edit icon for Not in Use. Enter the required text, then touch OK.

  • Page 99: Id Card Copy

    Xerox ® Apps ID Card Copy I I D D C C a a r r d d C C o o p p y y O O v v e e r r v v i i e e w w You can use the ID Card Copy App to copy both sides of an ID card or small document onto one side of paper.

  • Page 100: Email

    Xerox ® Apps Email E E m m a a i i l l O O v v e e r r v v i i e e w w You can use the Email app to scan images and attach them to emails. You can specify the file name and format of the attachment, and include a subject heading and message for the email.
  • Page 101 Xerox ® Apps • For single pages or paper that cannot be fed using the single-pass duplex automatic document feeder, use the document glass. Lift the automatic document feeder, then place the original documents face down in the upper-left corner of the document glass.
  • Page 102 Xerox ® Apps • To save the scanned document with a specific file name, touch the attachment file name, enter a new name using the touch screen keypad, then touch Enter. • To save the scanned document with a specific file format, touch the attachment file format, then select the required format.
  • Page 103 Xerox ® Apps 8. To start scanning, touch Preview. The original documents are scanned and preview images are displayed on the screen. 9. Scroll through and check the preview images. To change the view orientation, use the Rotate button. Do one of the following.

  • Page 104: Scan To

    Xerox ® Apps Scan To S S c c a a n n T T o o O O v v e e r r v v i i e e w w The Scan To feature provides several methods for scanning and storing an original document.
  • Page 105 Xerox ® Apps 5. To save the scanned document as a specific file name, touch the attachment file name, then enter a new name using the touch screen keypad. Touch Enter. 6. To save the scanned document as a specific file format, touch the attachment file format, then select the required format.
  • Page 106 Xerox ® Apps • Touch Scan To. On the Scan To screen, touch Home. • Touch My Folder. 7. To save the scanned document as a specific file name, touch the attachment file name, enter a new name using the touch screen keypad, then touch Enter.
  • Page 107 Xerox ® Apps 10. If you are scanning from the document glass, when prompted, to finish, touch Done or to scan another page, touch Add Page. Note: If you are scanning a document from the automatic document feeder, a prompt does not appear.
  • Page 108 Xerox ® Apps S S h h a a r r i i n n g g a a F F o o l l d d e e r r o o n n a a W W i i n n d d o o w w s s C C o o m m p p u u t t e e r r 1.
  • Page 109 Xerox ® Apps • Nickname: Enter the name that you want to appear in the Address Book. • Type: Select the network connection type. • IP Address: Port / Host Name: Port or IPv6 Address/Prefix : Port: The option selected forType determines which option displays in this field.
  • Page 110 Xerox ® Apps 10. If you are scanning from the document glass, when prompted, to finish, touch Done, or to scan another page, touch Add Page. Note: If you are scanning a document from the automatic document feeder, a prompt does not appear.
  • Page 111 Xerox ® Apps 8. Click Scan. 9. To import the scan, in the Import Pictures and Video window, click Import. The scanned image is stored in the default My Pictures folder. S S c c a a n n n n i i n n g g t t o o a a D D e e s s k k t t o o p p C C o o m m p p u u t t e e r r U U s s i i n n g g a a U U S S B B C C a a b b l l e e...
  • Page 112 Xerox ® Apps 7. To resize the frame, select the corner points, then move them. 8. For most scanning applications, to begin scanning, click Scan. The printer scans your original documents and saves the images to the output destination specified in the software application.

  • Page 113: Fax

    Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or print driver type. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC505docs. You can adjust various settings for individual Fax jobs and save settings as Presets for future jobs. The list of features can be customized, and some features could be hidden from view when the app is installed.
  • Page 114 Xerox ® Apps • Use the document glass for single pages or paper that cannot be fed using the duplex automatic document feeder. Lift the document feeder, then place the original document face down in the upper-left corner of the document glass.
  • Page 115 Note: Before you use this feature, ensure that the printer is set to the current time. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC505docs. To specify the time to send your fax: 1. At the printer control panel, press the Home button.
  • Page 116 Xerox ® Apps To send a cover sheet with a fax: 1. At the printer control panel, press the Home button, then touch Fax. 2. Add fax recipient names and adjust fax settings, as needed. For details, refer to Sending a Fax.
  • Page 117 2. Log in as Admin. Note: For information on logging in as a system administrator, refer to the System Administrator Guide at www.xerox.com/office/VLC505docs. 3. Touch Device→Apps→Fax. 4. Touch Fax Forwarding→Fax Forwarding. 5. Select Off, Receive Only, Send Only, or Send & Receive.
  • Page 118 Xerox ® Apps To send a fax manually: 1. At the printer control panel, press the Home button, then touch Fax. 2. Touch Manual Send. Note: To display the menu without entering a fax number, at the top of the screen, touch Fax.
  • Page 119 File→Print or press CMD+P. 2. Select the required printer. 3. To access the fax driver settings, click Preview, select Xerox Features, then from Job Type list, select Fax. 4. To add a recipient, in the Fax window, click the Recipients tab, then click the Add Recipient icon.
  • Page 120 Xerox ® Apps 5. Type the recipient name and fax number, add other information as needed, then click OK. 6. To add more recipients, repeat this procedure. 7. To include a cover sheet, click the Cover Sheet tab. 8. From the Cover Sheet list, select Print a Cover Sheet, then enter the details as needed.
  • Page 121 Xerox ® Apps 9. Scroll through and check the preview images. To change the view orientation, use the Rotate button. Do one of the following. • To scan more original documents, place the next original on the document glass or load the next segment into the automatic document feeder.

  • Page 122: Usb

    Xerox ® Apps U U S S B B O O v v e e r r v v i i e e w w Use the Print from USB feature to print jobs already stored on a USB drive. Jobs in a print-ready format, such as PDF, TIFF, or JPEG, can be printed.
  • Page 123 Xerox ® Apps P P r r i i n n t t i i n n g g f f r r o o m m a a U U S S B B F F l l a a s s h h D D r r i i v v e e A A l l r r e e a a d d y y I I n n s s e e r r t t e e d d i i n n t t h h e e P P r r i i n n t t e e r r 1.
  • Page 125 Printing This chapter contains: • Printing Overview ......................... 126 • Selecting Printing Options ....................127 • Printing Features ........................133 • Using Custom Paper Sizes..................... 144 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 126 +P for Windows, or CMD+P for Macintosh. 4. Select your printer. 5. To access the print driver settings: • For Windows, select Properties or Preferences. • For Macintosh, select Xerox ® Features. The title of the button can vary depending on your application.
  • Page 127 Printing Selecting Printing Options Printing options, also called print driver software options, are specified as Printing preferences in Windows and Xerox ® Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printing preferences within the Devices and Printers window become the default setting.
  • Page 128 S S a a v v i i n n g g a a S S e e t t o o f f C C o o m m m m o o n n l l y y U U s s e e d d P P r r i i n n t t i i n n g g O O p p t t i i o o n n s s f f o o r r W W i i n n d d o o w w s s You can define and save a set of options, so that you can apply them to future print jobs. In Xerox ®...
  • Page 129 To use specific printing options, change the settings before sending the job to the printer. 1. With the document open in your application, click File→Print. 2. Select your printer. 3. In the Print Options menu, select Xerox Features. Note: To see all printing options, click Show Details.
  • Page 130 • Provide a common look and feel across the many different suppliers of UNIX and Linux operating systems. Installing Xerox ® Printer Manager Before you begin, ensure that you have root or superuser privileges to install Xerox ® Printer Manager. To install Xerox ®...
  • Page 131 Downloads page on the Xerox Support website. 2. Copy the PPD file into the CUPS ppd/Xerox folder on your workstation. If you are unsure of the location of the folder, use the Find command to locate the PPD files.
  • Page 132 • The name and location of your printer appears in a list of MOPRIA ™ -enabled printers on connected devices. To print using MOPRIA , follow the directions provided with your mobile device. ™ Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 133 • For Windows, click Printer Properties. Depending on your application, the title of the button can vary. • For Macintosh, in the Print window, click Print Options, then select Xerox Features. 3. For Job Type, select Saved Job. 4. Type a job name or select a name from the list, then click OK.
  • Page 134 • For Windows, click Printer Properties. Depending on your application, the title of the button varies. • For Macintosh, in the Print window, click Preview, then select Xerox Features. 3. For Job Type, select Secure Print. 4. Type the passcode, confirm the passcode, then click OK.
  • Page 135 Printing • For Windows, paper options are in the Paper field on the Printing Options tab. • For Macintosh, in the Print window, in Xerox Features, paper options are in the Paper field for Paper/Output. S S c c a a l l i i n n g g Scaling reduces or enlarges the original document to match the selected output paper size.
  • Page 136 Image Options tab. • For Windows, Color Corrections, and Color Adjustment are on the Image Options tab. • For Macintosh, in the Print window, in Xerox Features, Color Options is on the Paper/Output list. The following options are available: Xerox ®...
  • Page 137 Printing • Xerox Black and White: This feature converts all color in the document to black and white or shades of gray. • Xerox Automatic Color: This option applies the best color correction to text, graphics, and images. Xerox recommends this setting.
  • Page 138 The print driver automatically reduces each page image and prints four page images per sheet of paper, two page images on each side. The pages are printed in the correct order so that you can fold and staple the pages to create the booklet. Xerox ® VersaLink ®...
  • Page 139 • For Windows, Booklet Layout is on the Page Layout tab. Page Layout is on the Document Options tab. • For Macintosh, in the Print window, in Xerox Features, Booklet Layout is on the Paper/Output list. When you print booklets using the Windows PostScript or Macintosh driver, you can specify the gutter and creep.
  • Page 140 Printing • For Windows, the Special Pages tab is on the Document Options tab. • For Macintosh, in the Print window, in Xerox Features, Special Pages is in the Paper field for Paper/ Output. P P r r i i n n t t i i n n g g C C o o v v e e r r P P a a g g e e s s A cover page is the first or last page of a document.
  • Page 141 4. Under Text, select an option: • Text: Enter the text in the field, then specify the font. • Time Stamp: Specify the date and time options, then specify the font. • Picture: To locate the picture, click the Browse icon. Xerox ® VersaLink ®...
  • Page 142 The orientation setting in your application print dialog box may override the orientation options in the print driver. • For Macintosh, Orientation options are in the Print window. The following options are available: Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 143 To enable or disable Banner Pages, contact your system administrator, or see the System Administrator Guide at www.xerox.com/office/VLC505docs. S S e e l l e e c c t t i i n n g g J J o o b b C C o o m m p p l l e e t t i i o o n n N N o o t t i i f f i i c c a a t t i i o o n n f f o o r r W W i i n n d d o o w w s s You can select to be notified when your job finishes printing.
  • Page 144 C C r r e e a a t t i i n n g g a a n n d d S S a a v v i i n n g g C C u u s s t t o o m m P P a a p p e e r r S S i i z z e e s s i i n n t t h h e e P P r r i i n n t t D D r r i i v v e e r r You can print custom-size paper from any paper tray. Custom-size paper settings are saved in the print driver and are available for you to select in all your applications. Xerox ® VersaLink ®...
  • Page 145 4. Touch the current paper size setting, then from the list, touch Custom. 5. In the Custom Paper Size screen, enter the height and width of the new paper size. 6. To save the setting, touch OK. 7. To return to the Home screen, press the Home button. Xerox ® VersaLink ®...
  • Page 147 Paper and Media This chapter contains: • Paper and Media Overview ....................148 • Supported Paper........................149 • Loading Paper ........................155 • Printing on Special Paper ...................... 166 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 148 Paper and Media Overview Your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best print quality and to avoid jams: • Use only Xerox approved paper. For details, refer to Supported Paper.
  • Page 149 For best results, use Xerox paper and media recommended for your printer. R R e e c c o o m m m m e e n n d d e e d d M M e e d d i i a a A list of paper and media recommended for your printer is available at: •...
  • Page 150 Caution: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.
  • Page 151 High Capacity Feeder (HCF) Recycled 60–80 g/m² Custom 60–90 g/m² Bond 75–105 g/m² Hole-Punched Letterhead Plain Pre-Printed Lightweight Cardstock 106–176 g/m² Lightweight Glossy Cardstock Tray 1 and Bypass Tray Envelopes Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 152 S S u u p p p p o o r r t t e e d d S S t t a a n n d d a a r r d d P P a a p p e e r r S S i i z z e e s s The paper sizes below are automatically detected in the paper trays and are available as a size selection. Xerox ® VersaLink ®...
  • Page 153 Folio (216 x 330 mm, 8.5 x 13 in.) B5 ISO (176 x 250 mm, 6.9 x 9.8 in.) Executive (184 x 267 mm, 7.25 x 10.5 in.) 203 x 254 mm, 8 x 10 in. Xerox ® VersaLink ®...
  • Page 154 Loading Paper in Tray 1 and Trays 2–5. For more information on how to change the paper setting when loading paper in the bypass tray, refer to Loading Paper in the Bypass Tray. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 155 1. Open the Bypass Tray. If the Bypass Tray is loaded with paper already, remove any paper that is a different size or type. 2. Pull out the extension tray for larger sizes. 3. Move the width guides to the edges of the tray. Xerox ® VersaLink ®...
  • Page 156 5. Load the paper in the tray. Note: Do not load paper above the maximum fill line on the width guides. Overfilling the tray can cause the printer to jam. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 157 • For 1-sided printing, load letterhead or pre-printed paper face up with the top edge going into the printer. • For 2-sided printing, load letterhead and pre-printed paper face down with the top edge going into the printer. Xerox ® VersaLink ®...
  • Page 158 To change the trays to match the paper length: 1. To remove the tray from the printer, pull out the tray until it stops. Lift the front of the tray slightly, then pull it out. 2. Remove all paper from the tray. Xerox ® VersaLink ®...
  • Page 159 5. To protect the paper when the tray is extended, place the tray cover over the extended section of the paper tray. 6. Load paper into the tray before inserting it back into the printer. Xerox ® VersaLink ®...
  • Page 160 2. For paper sizes other than Legal, adjust the paper length and width guides as illustrated. 3. For Legal-size paper, to extend the front of the tray, press the green release latch, then pull the tray out. Xerox ® VersaLink ®...
  • Page 161 Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. 6. Adjust the length and width guides to fit the paper. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 162 To save the settings, touch OK. 10. To change a paper tray to Dedicated Mode: a. At the printer control panel, press the Home button. b. Touch Device→Paper Trays. c. Touch the desired tray. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 163 The High Capacity Feeder (HCF) tray accommodates 8.5 x 11 in. / A4 paper only and is loaded in the short-edge feed (SEF) direction. 1. Pull out the tray slowly until it stops. 2. Flex the sheets back and forth and fan the sheets before loading them into the tray. Xerox ® VersaLink ®...
  • Page 164 • To select a paper size, touch the current paper size, then from the list, select the size. • To select a different paper color, touch the current paper color, then from the list, select the color. c. To save the settings, touch OK. Xerox ® VersaLink ®...
  • Page 165 Select this setting to use a tray for printing on a specific paper type and size, such as letter-size or hole-punched paper. 6. To save the setting, touch OK. 7. To return to the Home screen, press the Home button. Xerox ® VersaLink ®...
  • Page 166 Paper and Media Printing on Special Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/ VLC505supplies. For reference: • www.xerox.com/rmlna Recommended Media List (United States) • www.xerox.com/rmleu Recommended Media List (Europe) E E n n v v e e l l o o p p e e s s You can print envelopes from Tray 1 or the Bypass Tray.
  • Page 167 L L o o a a d d i i n n g g E E n n v v e e l l o o p p e e s s i i n n t t h h e e B B y y p p a a s s s s T T r r a a y y 1. Open the Bypass Tray. 2. Pull out the extension tray for larger sizes. Xerox ® VersaLink ®...
  • Page 168 • If you do not load envelopes in the Bypass Tray right after you have removed the envelopes from the packaging, the envelopes can bulge. To avoid jams, flatten the envelopes before loading them into the tray. 4. To load the envelopes, select an option: Xerox ® VersaLink ®...
  • Page 169 – Load envelopes with the print-side up, flaps open and down, and the bottom of the envelope going into the printer. – Load envelopes with the print-side up, flaps closed and down, and flaps going into the printer. Xerox ® VersaLink ®...
  • Page 170 To flip the images, select Rotate Image 180 Degrees. 5. Adjust the width guides until they touch the edges of the envelopes. 6. If the Tray Mode is set to Fully Adjustable, the printer prompts you to set the paper size, type, and color. Xerox ® VersaLink ®...
  • Page 171 Note: Do not load more than 50 envelopes into the tray, up to 45 mm (1.8 in.) in height. 5. Adjust the width guides until they touch the edges of the envelopes. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 172 8. From the Print dialog at your workstation, select the paper setting values and click OK. To feed and print the envelopes, click Print. L L a a b b e e l l s s You can print labels from the Bypass Tray or Tray 1. Xerox ® VersaLink ®...
  • Page 173 • Before loading labels, remove all other paper from the tray. WARNING: Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. It could damage the printer. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 174 2. Pull out the extension tray for larger sizes. 3. Move the width guides to the edges of the tray. 4. Load sheet-labels in the Bypass Tray, face up, with the top edge of the page feeding into the printer first. Xerox ® VersaLink ®...
  • Page 175 • To select the type, touch the current paper type, then from the list, select Labels. • To select the color, touch the current paper color, then from the list, select a color. c. To save the settings, touch OK. Xerox ® VersaLink ®...
  • Page 176 3. Load the label sheets in the tray, face up. Note: Do not load paper above the maximum fill line. Overfilling can cause paper jams. 4. Slide the tray back into the printer. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 177 • Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer. • In the print driver software, select the glossy cardstock type, or select the tray loaded with the required paper. Xerox ® VersaLink ®...
  • Page 179 • General Precautions......................180 • Cleaning the Printer......................181 • Adjustments and Maintenance Procedures ................192 • Supplies..........................198 • Managing the Printer ......................201 • Moving the Printer........................ 202 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...

  • Page 180: Maintenance

    • Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure that any parts removed during cleaning are replaced before you plug in the printer. Xerox ® VersaLink ®...

  • Page 181: Cleaning The Printer

    Keep the feed rollers clean to ensure the best possible copies and scans. 1. Remove any paper from the Document Feeder Tray, and the Document Output Tray. 2. Open the Document Cover. 3. Slightly dampen a soft, lint-free cloth with water. Xerox ® VersaLink ®...
  • Page 182 Maintenance 4. Clean the document glass. Note: For best results, use Xerox ® Glass Cleaner to remove marks and streaks. 5. Clean the CVT glass. Note: For best results, use Xerox ® Glass Cleaner to remove marks and streaks. 6. Wipe the white underside of the document cover until it is clean and dry.
  • Page 183 Note: To prevent damage to the film around the glass, do not press heavily on the mirrored glass. 9. Close the Second-Side Scanning Access Cover. 10. Close the Document Cover. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 184 Sparks inside the vacuum cleaner can cause a fire or explosion. To prevent stains inside the printer that can deteriorate print quality, clean the interior of the printer regularly. Clean the printer interior whenever you replace the drum cartridge. Xerox ® VersaLink ®...
  • Page 185 If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. 1. Power off the printer. 2. Open the right-side door. Xerox ® VersaLink ®...
  • Page 186 Note: • Be careful not to spill toner when handling the waste cartridge. • After removing the waste cartridge, do not touch the area shown in the illustration. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 187 5. Place the removed waste cartridge on a level surface, with the openings facing up. Note: To avoid toner spills or malfunction, do not lay the waste cartridge on its side, or with the openings facing down. 6. Remove the cleaning rod from inside the printer. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 188 7. Insert the cleaning rod into one of the four cleaning holes until it stops, then pull out the rod. Repeat this two more times. 8. Repeat the procedure for the holes in the other three slots. 9. Return the cleaning rod to its original location. Xerox ® VersaLink ®...
  • Page 189 Maintenance 10. To reinsert the waste cartridge, lower the bottom of the cartridge into position. To lock the cartridge into place, push the top forward until the latch clicks into place. 11. Close the right-side door. Xerox ® VersaLink ®...
  • Page 190 If the print or color density is too light, missing, or the background is foggy, clean the color-density sensors. 1. Power off the printer. 2. Lift the rear door release and pull open the door. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 191 Maintenance 3. Use a dry cotton swab to clean the color-density sensors. 4. Close the rear door. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...

  • Page 192: Adjustments And Maintenance Procedures

    • To optimize color for both copy and print jobs, touch Copy & Print Jobs. • If no adjustment is desired, touch None. 5. To select the source paper tray, touch Paper Supply, then touch the desired tray. 6. To begin the color calibration, touch Start. Follow the onscreen instructions. Xerox ® VersaLink ®...
  • Page 193 V V e e r r i i f f y y i i n n g g P P a a p p e e r r R R e e g g i i s s t t r r a a t t i i o o n n 1. At the printer control panel, press the Home button. 2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC505docs. 3. Touch Device→Support→Image Position.
  • Page 194 P P e e r r f f o o r r m m i i n n g g a a P P a a p p e e r r R R e e g g i i s s t t r r a a t t i i o o n n A A d d j j u u s s t t m m e e n n t t 1. At the control panel, press the Home button. 2. Log in as administrator. For details, refer to the System Administrator Guide at www.xerox.com/ office/VLC505docs. 3. Touch Device→Support→Image Position.
  • Page 195 Use Adjust Fuser for optimum print quality across a wide range of paper types. If the toner on a print is smeared or can be rubbed off the paper, increase the temperature for the paper you are using. If the toner is blistered or mottled, decrease the temperature for the paper you are using. Xerox ® VersaLink ®...
  • Page 196 Belt Cleaning Mode procedure. To perform a Belt Cleaning Mode procedure: 1. At the printer control panel, press the Home button. 2. Touch Device→Support→Belt Cleaning Mode. Xerox ® VersaLink ®...
  • Page 197 3. To perform a Belt Cleaning Mode procedure, touch Start. 4. At the successfully completed prompt, touch Close. 5. To exit the menu, touch X. 6. To return to the Home screen, press the Home button. Xerox ® VersaLink ®...

  • Page 198: Supplies

    It is important to order these items when the messages first appear to avoid interruptions to your printing. An error message appears on the control panel when supplies must be replaced. Order supplies from your local reseller or go to www.xerox.com/office/VLC505supplies. Xerox ®...
  • Page 199 Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 200 R R e e c c y y c c l l i i n n g g S S u u p p p p l l i i e e s s For more information on the Xerox supplies recycling program, go to www.xerox.com/gwa.

  • Page 201: Managing The Printer

    Services Upload feature to simplify the process. You can enable Remote Services to send billing meter readings to Xerox automatically so that you do not have to collect the readings manually. For more information, refer to the System Administrator Guide at www.xerox.com/...

  • Page 202: Moving The Printer

    Pulling the cord can damage it, which can lead to fire or electric shock. 2. Remove any paper from the Bypass Tray. Xerox ® VersaLink ®...
  • Page 203 Maintenance 3. Close the Bypass Tray. 4. Remove any paper or other media from the Output Tray. 5. If the Output Tray Extension is extended, close it. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 204 Maintenance 6. Remove any paper from Tray 1, then close the tray. 7. Keep the paper wrapped and stored away from humidity and dirt. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 205 Tilting the printer more than 10 degrees can cause toner spillage. • Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit. • Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox ®...
  • Page 207 • General Troubleshooting ...................... 208 • Paper Jams........................... 213 • Print-Quality Problems ......................227 • Copy and Scan Problems ...................... 234 • Fax Problems ........................235 • Getting Help......................... 237 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 208 Power off the printer, then power on again. For more information, refer to Printing the Error History Report. If the error persists, contact your Xerox representative. The printer is connected to an uninterruptible power Power off the printer, then connect the power cord to supply.
  • Page 209 The printer has an error. If the Status LED is blinking amber, follow the instructions on the control panel to clear the error. If the error persists, contact your Xerox representative. The printer is out of paper. Load paper into the tray.
  • Page 210 Information Pages such as the Demonstration Print. If the page prints at the rated speed of the printer, there could be a network or printer installation issue. For additional help, contact the system administrator. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 211 Automatically Select. 4 Check that you have the latest print driver installed. For details, go to www.xerox.com/office/ VLC505support. Note: To have the print driver select the tray, set the tray used as the paper source to Auto Selection Enabled.
  • Page 212 If you cannot remove the obstruction, contact your Xerox representative. P P a a p p e e r r T T r r a a y y W W i i l l l l N N o o t t C C l l o o s s e e...
  • Page 213 If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative.
  • Page 214 • Loading paper above the maximum fill line in the paper tray • Allowing the output tray to become overfilled For a detailed list of supported paper, refer to Supported Paper. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 215 C C l l e e a a r r i i n n g g P P a a p p e e r r J J a a m m s s f f r r o o m m t t h h e e D D u u p p l l e e x x A A u u t t o o m m a a t t i i c c D D o o c c u u m m e e n n t t F F e e e e d d e e r r 1. Open the Top Cover and remove any paper. 2. If paper is jammed in the Single-Pass Duplex Automatic Document Feeder, open the Document Cover. Xerox ® VersaLink ®...
  • Page 216 • Do not load original documents above the MAX fill line. • Adjust the paper guides so that they fit against the original documents. • Use only supported paper. For more information, refer to Document Feeder Guidelines. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 217 To resolve the error displayed on the control panel, you must clear all paper from the paper path. 1. Remove any paper from the Bypass Tray. 2. Grasp both sides of the Bypass Tray, then pull it straight out of the printer. 3. Remove Tray 1 from the printer. Xerox ® VersaLink ®...
  • Page 218 To confirm the same paper size, type, or color, touch OK. b. To select a new paper size, type, or color, touch the current setting, then select a new setting. When finished, touch OK. 8. To return to the Home menu, press the Home button. Xerox ® VersaLink ®...
  • Page 219 To resolve the error displayed on the control panel, you must clear all paper from the paper path. 1. Remove any paper from the Bypass Tray. 2. Grasp both sides of the Bypass Tray, then pull it straight out of the printer. 3. Remove Tray 1 from the printer. Xerox ® VersaLink ®...
  • Page 220 To confirm the same paper size, type, or color, touch OK. b. To select a new paper size, type, or color, touch the current setting, then select a new setting. When finished, touch OK. 8. To return to the Home menu, press the Home button. Xerox ® VersaLink ®...
  • Page 221 2. To remove the tray, lift the front of it slightly, then pull it out of the printer. 3. Remove any crumpled paper from the tray and any remaining paper jammed at the front of the printer. Xerox ® VersaLink ®...
  • Page 222 To confirm the same paper size, type, or color, touch OK. b. To select a new paper size, type, or color, touch the current setting, then select a new setting. When finished, touch OK. Xerox ® VersaLink ®...
  • Page 223 1. Lift the rear door release and pull open the door. 2. To open the paper guide on the top of the fuser, lift the paper guide tab. 3. Remove any jammed paper from the back of the printer. Xerox ® VersaLink ®...
  • Page 224 Remove the paper from the paper tray. Load new, dry paper into the tray. Too much static electricity is present. Load a new ream of paper. Using unsupported paper. Use only Xerox -approved paper. For details, refer to Supported ® Paper.
  • Page 225 The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper. Using paper of the wrong size, Use only Xerox approved paper. For more information, refer to thickness, or type. Supported Paper.
  • Page 226 Ensure that paper is loaded into the correct tray. For more information, refer to Supported Paper. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 227 Caution: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your local Xerox representative for details.
  • Page 228 For details, refer to Information Pages. If the print quality does not improve after performing the appropriate action, contact your Xerox representative. Note: • To maintain print quality, the toner, print, and drum cartridges for many models of equipment are designed to stop functioning at a predetermined point.
  • Page 229 Adjusting Paper Registration. Faded printouts with multiple The toner cartridges are not Verify that the toner cartridges colors faded. Xerox toner cartridges. meet specifications. Replace the ® cartridges if necessary. The paper being used is outside Replace the paper with a...
  • Page 230 Fingerprints can cause print-quality issues. The toner cartridges are not Ensure that the toner cartridges Xerox ® toner cartridges. meet specifications. Replace the cartridges if necessary. For details, refer to Consumables.
  • Page 231 Condensation inside the printer Power on the printer and leave it causes partial blanks or creased on for at least 1 hour to get rid of paper. the condensation. For assistance, go to the Xerox ® Support website www.xerox.com/office/ VLC505support. Vertical blanks appear.
  • Page 232 • Replace the Transfer Belt, which is included in the Maintenance Kit. • For assistance, go to the Xerox ® Support website at www.xerox.com/office/ VLC505support. Slanted printing. The paper guides in the trays are Reset the paper tray guides.
  • Page 233 • 18.8 mm (0.74 in.): Transfer Belt • 63.5 mm (2.5 in.): Transfer Belt • 56.5 mm (2.2 in.): Transfer Roller 3 If the repeating defects match one of these distances, replace that item. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 234 Adjust color settings and confirm that the correct Original Type is set. Perform the Scan Color Consistency procedure. For more information, refer to Color Registration. If the problem persists, for online support information, go to www.xerox.com/office/VLC505support. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 235 The telephone line is connected Verify the telephone connection. If incorrectly. it is disconnected, connect it. There is a problem with the fax Contact the recipient. machine of the recipient. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 236 If the problem persists, for online support information, go to www.xerox.com/office/VLC505support. P P r r o o b b l l e e m m s s R R e e c c e e i i v v i i n n g g F F a a x x e e s s...
  • Page 237 The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems. You can find solutions for print-quality problems, paper jams, software installation issues, and more. To access the Online Support Assistant, go to www.xerox.com/office/VLC505support. Xerox ®...
  • Page 238 M M o o r r e e I I n n f f o o r r m m a a t t i i o o n n a a b b o o u u t t Y Y o o u u r r P P r r i i n n t t e e r r To obtain more information about your printer, refer to More Information. Xerox ® VersaLink ®...
  • Page 239 Specifications This appendix contains: • Printer Configurations and Options..................240 • Physical Specifications......................243 • Environmental Specifications....................247 • Electrical Specifications ......................248 • Performance Specifications....................249 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 240 • Output Tray • 400 sheets Maximum Print Size Legal (216 x 356 mm, 8.5 x 14 in.) 2-Sided Printing For 2-Sided Printing models, up to 176 g/m² from any tray Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 241 • Scan to Desktop (WSD) Supported Scanning • Scan to SMB • Scan to FTP • Scan to Email • Scan to USB Flash drive Control Panel 7-inch LCD touch screen and keypad navigation Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 242 • Wireless Network Adapter: IEEE 802.11 n/g/b-compliant, and supports 2.4-GHz and 5-GHz frequencies. • 550-Sheet Feeder, depending on configuration, up to 3 feeders • 2000-Sheet High-Capacity Feeder • Cabinet with Casters • Productivity Kit with 250-GB hard drive • Xerox ® Common Access Card Enablement Kit Xerox ® VersaLink ®...
  • Page 243 H H e e i i g g h h t t C C o o n n f f i i g g u u r r a a t t i i o o n n s s f f o o r r O O p p t t i i o o n n a a l l F F e e e e d d e e r r s s No Optional Feeders 1 Optional Feeder Item Configuration View Height 64.4 cm (25.4 in.) 76.7 cm (30.2 in.) Document Glass Height 54.8 cm (21.6 in.) 67.1 cm (26.4 in.) Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 244 C C a a s s t t e e r r s s No Optional Feeders 1 Optional Feeder Item Configuration View Height 110.3 cm (43.4 in.) 122.6 cm (48.3 in.) Document Glass Height 100.7 cm (39.7 in.) 113. mm (44.5 in.) Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 245 C C l l e e a a r r a a n n c c e e R R e e q q u u i i r r e e m m e e n n t t s s f f o o r r O O p p t t i i o o n n a a l l 5 5 5 5 0 0 - - S S h h e e e e t t F F e e e e d d e e r r Xerox ®...
  • Page 246 C C l l e e a a r r a a n n c c e e R R e e q q u u i i r r e e m m e e n n t t s s f f o o r r O O p p t t i i o o n n a a l l H H i i g g h h - - C C a a p p a a c c i i t t y y F F e e e e d d e e r r w w i i t t h h C C a a s s t t e e r r s s Xerox ®...
  • Page 247 E E l l e e v v a a t t i i o o n n For optimum performance, use the printer at elevations below 3100 m (10,170 ft.). Xerox ® VersaLink ®...
  • Page 248 P P o o w w e e r r C C o o n n s s u u m m p p t t i i o o n n • Power Saver Mode (Sleep): 0.9 W • Ready: 92 W • Continuous printing: 730W Xerox ® VersaLink ®...
  • Page 249 The maximum print speed for 1-sided printing is 45 ppm on Letter-size paper, and 43 ppm on A4-size paper. The maximum print speed for 2-sided printing is 43 ppm on Letter-size paper and 41 ppm on A4-size paper. The maximum print speed for heavy paper weights is 24 ppm. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 251 Regulatory Information This appendix contains: • Basic Regulations ......................... 252 • Copy Regulations........................257 • Fax Regulations ........................260 • Safety Certification ......................264 • Material Safety Data Sheets....................265 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 252 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. WARNING: To ensure compliance with Part 15 and Part 18 of the FCC rules, use shielded interface cables.
  • Page 253 Regulatory Information Hereby, Xerox declares that the radio equipment model VersaLink C505 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity can found at the following internet address: www.xerox.com/environment_europe This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment.
  • Page 254 Some Xerox models below these speed bands may also be enabled with 2-sided printing settings defaulted on at the time of install. Continuing to use the duplex function will reduce the environmental impact of your work.
  • Page 255 Regulatory Information To change the Power Saver settings, refer to the User Guide at www.xerox.com/office/VLC505docs. For further assistance, contact your System Administrator or refer to the System Administrator Guide. To enable Auto Power Off mode, contact your System Administrator. For details, refer to the System Administrator Guide at www.xerox.com/office/VLC505docs.
  • Page 256 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. Xerox ®...
  • Page 257 “fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Xerox ® VersaLink ®...
  • Page 258 C C a a n n a a d d a a Parliament, by stature, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. Xerox ® VersaLink ®...
  • Page 259 • Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox ® VersaLink ®...
  • Page 260 To order the correct service from the local Telephone Company, you could also have to quote the codes in the following list: • Facility Interface Code (FIC) = 02LS2 • Service Order Code (SOC) = 9.0Y Xerox ® VersaLink ®...
  • Page 261 Telephone Company may request you to disconnect the equipment until the problem is resolved. Only a Xerox Service Representative or an authorized Xerox Service provider are authorized to make repairs to the printer. This applies at any time during or after the service warranty period. If unauthorized repair is performed, the remainder of the warranty period is null and void.
  • Page 262 Malta United Kingdom If you have problems with your product, contact your local Xerox representative. This product can be configured to be compatible with other country networks. Before reconnecting the device to a network in another country, contact your Xerox representative for assistance.
  • Page 263 S S o o u u t t h h A A f f r r i i c c a a This modem must be used in conjunction with an approved surge-protection device. Xerox ® VersaLink ®...
  • Page 264 UL 60950-1, 2nd Edition, 2014-10-14 CAN/CSA C22.2 No. 60950-1-07, 2nd Edition, 2014- Underwriters Laboratories Inc. (Europe) IEC 60950-1:2005 + A1:2009 + A2:2013 EN 60950- 1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013 Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 265 Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Xerox ® VersaLink ® C505 Color Multifunction Printer...
  • Page 267 Recycling and Disposal This appendix contains: • All Countries ......................... 268 • North America........................269 • European Union ........................270 • Other Countries ........................272 Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 268 Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
  • Page 269 North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
  • Page 270 In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. Xerox ®...
  • Page 271 B B a a t t t t e e r r y y R R e e m m o o v v a a l l Batteries should only be replaced by a manufacturer-approved service facility. Xerox ®...
  • Page 272 Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 273 Apps Features This appendix contains: Xerox ® VersaLink ® C505 Color Multifunction Printer User Guide...
  • Page 274 ID Card Description Copy Copy Feature Email Scan To Preset Use Preset to select values that were • • • • stored previously. Select the required Preset from the menu. Output Color Use Output Color to control the color • •...
  • Page 275 ID Card Description Copy Copy Feature Email Scan To document size and the selected settings. Collated You can collate multiple-page copy • jobs automatically. For example, when making three 1-Sided copies of a six-page document, the copies are printed in this order: 1, 2, 3, 4, 5, 6;...
  • Page 276 ID Card Description Copy Copy Feature Email Scan To Original Orientation You can use the Original Orientation • • • option to specify the layout of the original images that you scan. The printer uses the information to determine if images require rotation to produce the desired output.
  • Page 277 ID Card Description Copy Copy Feature Email Scan To printer selects the special paper from a different tray. The cover can be blank or printed. Note: This function is only available on printers with an optional Productivity Kit installed. Annotations You can add Annotations, such as •...
  • Page 278 ID Card Description Copy Copy Feature Email Scan To is useful for complex or high-volume jobs. After you print and inspect the test copy, you can choose to print or cancel the remaining copies. Quantity Use this option to enter the number •...
  • Page 279 ID Card Description Copy Copy Feature Email Scan To From Use the From option to specify the • • originator of the email. Reply To Use the Reply To option to include an • • email address you want the recipient to reply to.
  • Page 280 ID Card Description Copy Copy Feature Email Scan To Book Faxing You can use the Book Faxing feature • to scan images from books, magazines, or other bound documents for faxing. Starting Rate Select the highest starting rate to • transmit the fax, unless the destination for the fax you are sending has special requirements.
  • Page 281 ID Card Description Copy Copy Feature Email Scan To Manual Send You can use the Manual Send feature • to enable the fax modem speaker temporarily. This feature is helpful to dial international numbers, or to use phone systems that require you to wait for a specific audio tone.

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