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Chapter 4
Windows Troubleshooting Tips
NIC Cannot Be Found On The Network
Please follow these tips to determine what the problem may be with
your NIC configuration.
•
Have you assigned the NIC a unique and valid IP address
which corresponds with the other IP addresses on your
network? For example, are you sure no other device is using
this IP address?
•
Are you sure you are trying to talk to the NIC from a Windows
station on the same subnet? Currently, the print server can only
be seen locally unless you configured a routing entry earlier.
•
If you look at the back of the printer, is the STAT LED flashing
once a second, or is it quicker than that? A slower, once-a-
second rate indicates that the print server is in fact configured
with an IP address. A faster rate means it knows nothing about
this, so you may need to try the configuration process again.
•
Have you confirmed that the network connection to the NIC is
working correctly? Trying different network cables and
locations will help narrow down the problem.
•
For wireless NIC, is the SSID correct? Is the operation mode
correct?
HTML Configuration Forms Will Not Display
•
Can you ping NIC from the Windows station? If not, refer to
"NIC Cannot Be Found On The Network" on page 120.
•
Have you used the correct URL for the NIC home page? It
should be http://NICIPaddress
(e.g., http://192.75.11.9).
•
Is HTTP support enabled? If not, refer to "Web Browser/HTTP
Problem" on page 124.
120
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Table of Contents
Troubleshooting
